Prestige Cars - Torquay

Thanks for the genuine review. It was a pleasure supplying your new car and hope you have many happy miles driving it.

Lol obviously prestige has took the time to write this themselves bit funny how it's been posted right after they have replied to other reviews calling all there customers liars

This is the point the exhaust actually fell off not had rust the fuel ran out was no fuel light on then as a result of it running out of fuel the car never worked properly after that looseing power all the time regardless of what the car coat it's poor service I have a car now I'm not heard to have an argument I left my feedback that's all I came to do let's face it I'm not the only one who's had issues with cars from u so maybe leave it at that

Now you have given the registration number I do remember the Zafira you bought. You paid £800 for it and was 14 years old. It was a bargain priced part exchanged car.

I do remember you as your partner called me after hours on a Saturday saying that you had broken down. I didn't have the mechanic on site as I said it was after hours, but I did come to your rescue with in 20 minutes of your call (much faster than the RAC or any other recovery service).

As I arrived I checked your car only to find you hadn't broken down at all, but ran out of fuel even though the fuel gauge showed EMPTY and the EMPTY FUEL LIGHT was ON. You said you had no money on you for fuel so I went to petrol station for you and paid £15 for fuel for you (which you said you would pay back on Monday but never paid back)

A couple of months later you did telephone me to say the exhaust had rust on it and was making a noise and wanted me to pay and fix it. As I said to you then, exhausts are not covered on a 14 year old car, there is no used car warranty in this land that covers exhausts on old cars.

You then decided to write nasty review(s) under a different name(s) after me going out of my way to help you.

My partner and I got a Vauxhall zafira reg x411yap it's now been scrapped as costing to much to keep having things go wrong I called explained about the exhaust and was told to take it to a garage then recognise that reg??? Now tell me I'm lieing i paid 800 and why wouldn't I need to phone u it was you I got the car from

You have never bought a car from Prestige Cars Torquay. We would never tell anyone to take to another garage for repair. All our cars bought over £1500 are supplied with a insurance backed WMS warranty, why would you need to phone me. Please remove as your review is false.

You never bought a car from Prestige Cars Torquay. What is the registration number of your car and full name?

All cars over £1500 come with a insurance backed WMS warranty.

This is not correct and you know it. You bought a 14 year old and high mileage 170,000 miles Laguna diesel for £800. You had the car for 1 weeks trial while you drove around wales on holiday (700 miles plus). On your return you said the car was great, there is only one fault that the heating was not working on one side of the car. The mechanic did have a look at this for you at no expense to you. Apart from ripping out all of the dashboard to see the fault it would not be viable to fix. You was offered a full refund of the purchase price of the car, which you refused and said you would fix it yourself.

1 months after the warranty period had ended, you phoned me to say that the clutch was making a noise. I did say that the warranty period had finished and clutches are not covered on ANY used car warranties.

I don't know who your father in law is, but I'm certain he is not going through court proceedings against me. Better to get your facts right first

I had the same attitude when i called up about a problem i had with a car i got off them not there problem ect i had warranty so why is it not there problem

This customer did use the county court proceedure. The MGF was collected at my garage expense. The car was inspected by 2 independant garages, one being the MGF main dealer in Torquay. Both inspections revealed no fault at all with the car. The MGF was returned to this customer, on returning the car to the customer he told the transport company that he had bought another car a Mazda MX5 and just wanted his money back as MGF's are not very comfortable as he is over 6ft 3". As a garage we do not give refunds if a customer doesn't fit in a car. Count Court ruling in my favour. Regards Karl Bentham (Director of Prestige Cars Torquay)

How did you get on at court? says it all..............

Car inspected by 2 independant garages, 1 garage being the MGF/ROVER main agent, both garages reported **NO FAULTS AT ALL WITH THIS CAR**