Woods Health Supplements Reviews

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★☆☆☆☆
1.4 / 5
9% of users recommend this
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Woods Health Supplements

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Latest Reviews

★☆☆☆☆

“Undelivered goods”

Written on: 11/01/2021 by Rockabillyjim (1 review written)

After ordering two items we only received one,due to current circumstances we waited for the second to arrive but never did. We wrote back asking for explanation only to be asked for bank details as proof of purchase by so called customer service. Details as requested returned but never received any reply. Would not recommend to anyone!… Read Full Review

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★☆☆☆☆

“Still Waiting”

Written on: 12/05/2020 by blossoming (1 review written)

I made a order and paid for 2 items 5 weeks ago i did not get a reciept of order and payment the only response i have had is 4 weeks ago telling me one of the items had been despatched and giving me tracking instructions which did not work. I have emailed them numerous times but get no reply. Every day i get offers in my inbox even in my daily paper they had a full page advert.How can they advertise like this without guaranteeing delivery… Read Full Review

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Michaelinlancashire's Response to blossoming's Review

Written on: 17/05/2020

The Advertising Standards Authority have been made aware of the full page adverst in the Daily Mail (and presumably other papers) wherein Woods Health quote a 4.5 out of 5 star rating - hence 9 out of 10.
Their actual score is 3.5 out of 5 hence 7 out of 10 (as it has been throughout most of May 2020).

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★☆☆☆☆

“Still waiting ”

Written on: 04/05/2020 by Copeland271 (1 review written)

Still waiting on my order got tracking for it said your items have reached destination country this was 11/04/2020 and are with local postal service which I take to mean royal mail.What garbage I am receiving mail and parcels on a daily basis from Royal Mail so no way is it taking almost a month for them to deliver it.Woods customer service are absolutely rubbish I have emailed them on numerous occasions and no reply.Anyone thinking of ordering from them keep your money and go elsewhere… Read Full Review

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★☆☆☆☆

“Service is shocking ”

Written on: 31/05/2018 by ipMoody1992 (1 review written)

6 weeks later and order still not fulfilled despite being assured it had been dispatched, I honestly believe they send in separate packages hoping customers forget and only do send out when they get an e mail or call, very worrying… Read Full Review

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★★★☆☆

“Slow...........”

Written on: 12/01/2018 by Woodsuser (1 review written)

I have dealt with this company for several years now and my main complaint is that they are so very very slow. I try to check my supplies in plenty of time, allowing at least a month. Also they are delivered in individual packets (plastic) making a lot of land fill waste and in Dribs and drabs making it difficult to keep a check on when (or if) the order is complete. I have often had items missing but they have always put this right in the end. I could do without the hassle but they are… Read Full Review

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★★☆☆☆

“Slow”

Written on: 03/12/2017 by AdrianaCasey446 (1 review written)

Delivery time is very very long I have been waiting for over a week… Read Full Review

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★★★★★

“Never let me down ”

Written on: 21/11/2017

These guys have always delivered on time and heir customer service girls have always been polite and helpful. I think some people expect a Harrodsburg type of service when they are paying tuppence for the products. … Read Full Review

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★☆☆☆☆

“Dodgy company do NOT buy!”

Written on: 04/03/2017 by BRONWYND (1 review written)

I ordered st johns wort and they sent tumeric instead. I entered a dispute through paypal and they then sent only a small part of my original order....so the dispute time had time to run out. They ignored my e-mails and i never received the larger part of my order OR got any refund… Read Full Review

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★★★★☆

“Glucosamine pills”

Written on: 24/02/2017 by O'Reillyvq182 (1 review written)

We have ordered pills before and have waited no more than 2 weeks for delivery. Before this last order glucosamine was sent in flat containers now we are sent round tubs which are not so easy to stack when you have 3 tubs and each one was sent in a separate envelope. … Read Full Review

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★★★☆☆

“Deliveries & time shocking”

Written on: 06/02/2017 by MirandaLowe432 (1 review written)

Waited 37 days for order. 3 items ordered & came in 4 different packages. Sent 3 emails to chase up delivery. Tha last item my response from woods was item now despatched allow 14 to 28 days for delivery. A 2nd class item takes on average 3 days but Woods take 14-28 days. The products are fine its time Woods addressed delivery times. … Read Full Review

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★☆☆☆☆

“Very poor”

Written on: 13/10/2016 by Crossev334 (1 review written)

Item not received,very disappointing… Read Full Review

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★☆☆☆☆

“Dodgy dodgy and rubbish they take your money but yo”

Written on: 02/10/2016 by Reilly1964 (1 review written)

The company are horrendous they take your money but do not receive the goods I would never recomend them to any body And then have the cheek to send me emails for offers . It's a joke… Read Full Review

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★☆☆☆☆

“Poor customer service”

Written on: 07/03/2016

december 23 2015 I ordered three items from Woods. Two were delivered after about a month. the third one to date (March 5 2016,) still not delivered. Needsless to say I will no longer buy from this company. Too unreliable… Read Full Review

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★☆☆☆☆

“DO NOT USE, VERY DODGY COMPANY”

Written on: 04/02/2016 by WilsonDalrymple174 (1 review written)

Please do not bother with this company, complete waste of time and effort. When you place an order they take your money straight away and then after a couple of weeks of not receiving products, you have to email them and then only to find out they cannot get your stock! Great customer service as they should inform their customers surely not the customer chase them up! Then when you get a refund, they say it takes 25 working days to hit your account..... really dodgy company, something not… Read Full Review

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★☆☆☆☆

“Bad Service ”

Written on: 27/01/2016 by AiyanaSpence1949 (1 review written)

I ordered iron tablet 3 for 2 when I got the tablets the sell by date was in one month's time and the dose was 1 tablet a day, I had 90 tablets so 2 months worth would be out if date when I rang I was told these sell by dates were just a guide and would be perfectly ok to take. I asked for a replacement and was told they couldn't guarantee I would not be sent same batch of tablets. The tablets also were very crumbly as if they had found them in a corner somewhere, they were also in old style… Read Full Review

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★☆☆☆☆

“Do NOt Touch”

Written on: 25/01/2016 by Amiyah492 (1 review written)

Bogus company.Customer service polite but useless. I used to order my supplements from them until the current order. Delivery is up to 21 postal days!!. What is a postal day? Items are being sent from America. Customer service would not confirm where from America? South or North? The company cannot be trusted; it is based in Jersey; sending stuff from America. Not sure what is in the products? Do the supplements satisfy the UK / EU standards / requirement? God Help us!… Read Full Review

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★☆☆☆☆

“Do not use!”

Written on: 19/01/2016 by kingsley19 (1 review written)

The words Customer Service do not apply to this Company .....they do not provide any. Most well run Companies are honest enough to only take and process payments on the day that they send the goods to their Customers. This Company processed my PayPal payment through my Bank Account on the 8th of January. As the items have yet to arrive, despite their terms and comditions stating that they "normally" send items within 48 hours of the order, I sent an e-mail on Sunday night requesting… Read Full Review

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★☆☆☆☆

“Unscrupulous company , take your money and don't deliver.”

Written on: 13/01/2016 by Grayiw291 (1 review written)

Ordered goods on Dec 8th. After 2 weeks I chased delivery and was told they were despatched. Chased again just before xmas and was told to wait a another 7 days.Eventually Woods sent me a form to be completed to claim non-delivery before they would send out more goods or refund. This was returned to Woods Dec30th. When I rang on Jan 12th they said the form was not yet processed and no refund or replacement would be made until it was. At this point and totally frustrated at the length of time I… Read Full Review

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★☆☆☆☆

“This company will pester you to the grave and beyond.”

Written on: 07/01/2016 by Maatkare (1 review written)

From my experience with this company, once they have an address you are with them for life, and beyond. I have asked for 3 years to have my address taken off their records as the previous occupant who had ordered from this company, died 3 years ago. I have written, telephoned and e mailed the company to no avail. I have returned their literature in boxes marked freepost hoping to deter them. Some of the leaflets they put in with their supplement catalogue, are quite offensive. My next… Read Full Review

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★★★★★

“Glucosamine, Fish Oil”

Written on: 07/01/2016 by Dixie167 (1 review written)

Great Value, never had problems with the supplier so far. Competitive prices ( Holland & Barrett almost 3x more expensive ). I am just about to make my next order. The only advise is, be patience with the delivery and order ahead of time before your supply runs out. Certainly worth waiting a little longer for the price you pay… Read Full Review

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Hazelmurphy's Comment

Written on: 13/01/2016

You are the luckiest customer Woods have . I wish I had checked the reviews before I ordered - Never again , terrible experience, I got no goods after 6 weeks and a refund only after opening a Paypal dispute.

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