O2 Recycle Reviews - www.o2recycle.co.uk

★★★★★
4.5 / 5
92% of users recommend this
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Latest Reviews

★★★★★

“So easy to recycle ”

Written on: 22/04/2020 by Ariella1979 (1 review written)

Really easy system for recycling your old phone. Packaging sent through promptly, acknowledgement received very quickly, as was he money. Paid straight into my bank account. All very easy and hassle-free… Read Full Review

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★★★★★

“Payment on the Full Offer”

Written on: 31/03/2020 by angg26 (1 review written)

I have used O2 Recycle many times and I have always received the full amount offered, promptly within a couple of days of returning my phones and I would have no hesitation in recommending O2 to friends or family. This time during COVID19 did take longer for the payment, but under the circumstances the payment delay of less than a week was understandable… Read Full Review

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★★☆☆☆

“Refund”

Written on: 27/03/2020 by Mchughpaul76 (1 review written)

hi, i have received this message off yourselves stating i have been refunded yet there is no £236 in my account, which is what i was told i would reveionce you received my pld phone. Please can you explain why i have not received my money back?? Many thanks … Read Full Review

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★☆☆☆☆

“Slow and not valie for money”

Written on: 27/03/2020 by PaxtonHarding (1 review written)

I have returned my phone 2 weeks ago and I have not yet received the money. In addition, I could sell it to a much a much higher price on ebay from the price they got it (even with the +£100 that were coming from my deal). I regretted giving it for recycle… Read Full Review

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★☆☆☆☆

“Won't pay for phone sent”

Written on: 27/03/2020 by yhKoenig47 (1 review written)

I had confirmation they would pay me for my phone. Promised I would get this by 8pm last night at the latest as they have had the phone for nearly a week. I want my money… Read Full Review

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★★★☆☆

“no payment recieved”

Written on: 26/03/2020 by angieb1968 (1 review written)

They received my phone on a friday, email monday saying money will be paid into bank Tuesday now Thursday night still no payment recieved, everytime I ring they say there banking system down and it will be in the bank before 8pm. Will ring again tomorrow and see what excuse I will get and they will of had my phone a week… Read Full Review

Emma2020's Response to angieb1968's Review

Written on: 27/03/2020

Having the same problem the person I dealt with is the problem she just keeps saying that payment is being processed but nothing they are just trying to get out of paying

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Angieb1968's reply to Emma2020's Comment

Written on: 30/03/2020

eventually got my payment tonight after I send an email saying I was going to trading standards if I didnt receive payment today and I was going to see solicitor tomorrow to start legal proceedings, and bam it appears in my account

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★★★★★

“samsung galaxy S9 recycle”

Written on: 23/03/2020 by JohnRiddick (1 review written)

Excellent well explained and quick service… Read Full Review

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★★★★☆

“Trade in”

Written on: 19/03/2020 by karenp14 (1 review written)

would of liked to have received confirmation of the amount being paid before it went into the bank- what if I was to get more money elsewhere to put towards the new phone?… Read Full Review

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★★★★★

“Brilliant service fast ”

Written on: 19/03/2020 by Rice388 (1 review written)

I used recycle o2 got pack sent to me from o2 can in just 2 days sent off though post office took 4 days when money was in my bank account got the money they said as well so very pleased and very easy to would definitely recommend… Read Full Review

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★★★★★

“O2 recycle scheme is easy, efficient and highly...”

Written on: 19/03/2020

The O2 representative was extremely helpful giving me an accurate estimate of the recycle value. Within a couple of days the return package arrived with simple instructions on how to prepare the phone and then parcel it up (all at no cost to me). Within a couple of days I received an email confirming receipt and then a couple of days later a further email confirmation that the money estimated had been paid into my account in full. A fantastic service and highly recommended, Thank you… Read Full Review

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★★★★★

“It’s a great way to recycle your old phone. I was...”

Written on: 17/03/2020 by 306Fletcher (1 review written)

It’s a great way to recycle your old phone. I was paid in a matter of days and the whole process was smooth. Couldn’t fault it. Excellent service. The offer with the S20 bumped the price up by £100 so always look out for offers… Read Full Review

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★★★★★

“Quick and eady”

Written on: 13/03/2020 by Strong32 (1 review written)

The packaging for me to send the phone arrived the next day with simple instructions. I received an email 2 days after posting to say the phone had been received and the money was to be paid into my bank account. It was all so quick and easy to do. Excellent service… Read Full Review

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★★★★★

“Excellent ”

Written on: 10/03/2020 by SirDaniel95 (1 review written)

I used o2 recycle having not known it was even a possibility or how much I'd get, if anything for my old phone. I was more then pleasantly surprised when I was given my quoted price. Almost double what I'd get at my local pawn store. My 02 packaging arrived within the next 2 days with easy instructions on what to do. I chose to insure my parcel but this was purely optional as postage was included and already taken care off. The bit that surprised me was I sent my old phone away on the Saturday… Read Full Review

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★★★★★

“Recycle with O2”

Written on: 07/03/2020

This was easy and quick money can either be paid directly to you or put into O2 billing account. Would recommend this as I got more than originally quoted obviously depends on state of phone. Would recommend this service to anyone… Read Full Review

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★★★★★

“Fast and efficient ”

Written on: 06/03/2020 by Spencemk (1 review written)

Thank you O2. I was given a price for my old phone, along with instructions on what to do prior to sending back. From posting phone to receiving full price for phone.....3 days. Excellent service, fast and efficient. I would certainly recommend… Read Full Review

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★★★★★

“Best way to recycle your phine”

Written on: 04/03/2020 by Kochdh441 (1 review written)

Fabulous customer service and a better price than other high street recycling centres...plus you don’t need the box and earphones and can keep the charger! The gentleman in the O2 shop was great and it took no time at all! Also you can have the money paid into your account or taken off your bill… Read Full Review

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★★★★★

“So easy and smooth”

Written on: 03/03/2020 by Ajay23 (1 review written)

I originally called to take out a contract and that was all. I was then told about the recycle scheme that the company does. At first I thought they are quoting a lot and it's going to be different when it comes to giving me the money and also I thought it's going to takes ages. To my surprise I sent my phone off on a Thursday, Friday I got an email to say they have my phone, they are happy with it and the full amount will be with me by Monday 8pm. To that exact word the money was in my bank at… Read Full Review

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★★★★★

“Fantastic service”

Written on: 29/02/2020 by KailynCameron250 (1 review written)

I'm so happy with 02 great customer service always happy to help no problems with network coverage always satisfied with recycling my phone when I upgrade would highly recommend 02 to friends and family… Read Full Review

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★★★★★

“Very easy service”

Written on: 28/02/2020 by BigAdz666 (1 review written)

O2 provide everything you need to send your device back to them, even the 48 hour tracked postage is paid. All you have to do is go to the post office to get your phone on it’s way, I got £230 dropped into my bank account the day after they received it, very quick and easy service We’ll done O2!… Read Full Review

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★★★★★

“Great fast service. Would recommend getting in touch ”

Written on: 27/02/2020 by Pew4pew (1 review written)

Great fast service. Would recommend getting in touch… Read Full Review

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