O2 Recycle Reviews - www.o2recycle.co.uk

★★★★★
4.5 / 5
91.9% of users recommend this
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Latest Reviews

★★★★★

“O2 recycled ”

Written on: 22/02/2019 by Littlelegs43 (1 review written)

Amazing I got plenty of cash for my old phone . I recommend o2 recycling to everyone, it was the best offer I got from anywhere. Thanks o2… Read Full Review

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★★★★★

“Easy recycling from 02”

Written on: 21/02/2019 by AveriBradshaw (1 review written)

What a absolutely easy simple process to get a very good price for my old phone. Recycled on a Saturday in my account in 3 days brilliant. No quibbling the price stayed was the price paid. I really liked how easy it was to do would definitely do this again… Read Full Review

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★★★★★

“stupid not to ”

Written on: 19/02/2019 by Rich1e (1 review written)

Easy easy process and good price for the phone and great service… Read Full Review

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★★★★★

“Very quick and easy”

Written on: 19/02/2019 by Renchops (1 review written)

No hassle at all. Money was in my account the day of receipt… Read Full Review

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★★★★★

“ Swift and good service”

Written on: 16/02/2019

Very good service. Got my money same day phone was processed and 4 days after I posted it. Can’t fault 02 recycle!… Read Full Review

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★☆☆☆☆

“Useless”

Written on: 16/02/2019 by Annie189 (1 review written)

Sends in my samsung s7 in perfect working order and amazing condition to be sent a txt saying i have an email with an update to my offer. Well 6hrs later no email 17hrs later i phone and get told the offer of £100 is now £19 because of screen damage LMAO no mate that phone was in perfect condition. Oh i can offer u £42 now or get them to retest it and send u picture evidence. I said re test and evidence please as i know there is nothing wrong with it… Read Full Review

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★★★★★

“Easy and efficient service”

Written on: 15/02/2019

Took my phone into an O2 store who assessed it and gave me an initial valuation. They then sent it off and the funds were transferred within a week. I received the same about as I’d been quoted in store. The whole process was quick and easy. I’ve used O2 recycle before without any issues and I will continue to use them in the future. One minor criticism is that they used to offer you slightly more if you chose to have credit towards your O2 account instead of having it paid by bank… Read Full Review

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★★★★★

“Easy”

Written on: 11/02/2019 by 274Wentworth (1 review written)

Easy transaction. Sent over the wrong amount to my bank account but was sorted with one phone call. Also uses the price match… Read Full Review

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★★★☆☆

“Bad advice”

Written on: 11/02/2019

Appreciated the option to recycle my handset and obtain a substantial sum in return. All happened very efficiently. However I did not appreciate the lack of and bad advice on how this money was refunded to me and the subsequent unhelpful and fairly curt responses to my enquires about this. Not impressed at all, expected more from O2 customer service… Read Full Review

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★★★★★

“Brilliant Service”

Written on: 07/02/2019

So easy to understand and sort out. Very helpful staff. The reason I’ve stayed with O2… Read Full Review

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★★★★★

“Quick, great price very happy”

Written on: 07/02/2019 by Roonie49 (1 review written)

As part of deal after ordering new phone upgrade I was offered my old phone to be recycled. Quick decision on price, recycled packaging sent and my old phone despatched. Quick result my money in bank - happy customer… Read Full Review

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★★★★☆

“Great Service, Would recommend.”

Written on: 07/02/2019 by Akentoldgirl (1 review written)

Really good service and so simple and quick to do. I popped into my local O2 shop and they checked the phone over and offered me a price. Then in just over a week the money for the phone was in my bank account or I could have put it towards an existing phone balance. Really great service overall. What would have made the service excellent would have been to have received an email confirming that what the shop offered a was actually what you was going to be receiving. Overall very happy with… Read Full Review

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★★★★☆

“Really Fast service ”

Written on: 07/02/2019 by olPage1983 (1 review written)

Was a really good service I would definitely use 02 recycle again. In total it only took a week from me handing it into the shop to receiving my money. Only thing that I was unsure about was that once I handed it in I didn't get an email to confirm that had received it but got an email saying thanks for using 02 recycke. But overall I'm really happy and they exchanged it for a good amount of money… Read Full Review

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★★★★★

“Quick efficient simple ”

Written on: 06/02/2019 by Deblaaar (1 review written)

Was given a quote of £95 for my phone. Package sent and received within time advised. When sent back I actually received £115 so this was a total surprise. Will definitely send my current phone to them again when contract is up. The payment was transferred when they said it would be. I was given the choice to sell the phone to them and felt that I could have said no if I wanted to - no pressure from the call handler… Read Full Review

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★★★★★

“Flawless ”

Written on: 02/02/2019

Absolutely flawless service recycling my phone. Returns envelope arrived within 2 days, easy to package up, sent back the next day and the money was in my account the same day they received it back!… Read Full Review

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★★★★★

“Amazing quick fast service ”

Written on: 31/01/2019 by RachaelHouston (1 review written)

02 have been a really big help when it came to me upgrading my phone contract. They were very informative and spoke about the process very clearly. When I was on the phone the gentleman was very polite and exetremely helpful, was so professional also. I would like to thank 02 this has been one of the best customer services I have ever experienced. Knowing that they care about their customer from the moment I spoke to the advisor to the end of the phone call, I was very impressed with the… Read Full Review

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★☆☆☆☆

“Not secure, not guaranteed delivery”

Written on: 30/01/2019 by Harrington89 (1 review written)

Initially really pleased with the concept and service offered. However on taking the parcel to the post office I was told that 1) it wasn’t guaranteed that the package would be delivered- even though it stated so on the information and 2) the cardboard case would not protect it sufficiently. So I had to pay an extra £10 to guarantee the delivery. Therefore disappointed… Read Full Review

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★★★★★

“Easy”

Written on: 30/01/2019

Straightforward process, clear instructions and good price Thanks o2… Read Full Review

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★★★★★

“Easy money straight into my bank”

Written on: 29/01/2019 by Garyh377 (1 review written)

Super easy, O2 send you a post back pack and the money went straight into my bank within days! Would defo recommend as so easy and very high payment… Read Full Review

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★★★★★

“Easy and simple”

Written on: 28/01/2019 by Tiara265 (1 review written)

From ordering my new phone the process of recycling my old phone was easy and simple with the packaging arriving within a couple of days. It was easy to use and because postage was already paid for it was just a matter of dropping it in at the post office. I received plenty of reminders via text message urging me to return my old phone and perhaps my only gripe would be that these were a little too numerous (I was having a busy week and hadn't got around to it). But apart from that the service… Read Full Review

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