Allianz Reviews - www.allianz.co.uk

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Latest Reviews

★☆☆☆☆

“Allianze-assitance.co.uk missed event insurance”

Written on: 27/03/2020 by choc999 (11 reviews written)

Purchased this insurance for a blossoms concert at the m.e.n.manchester for march 28 2020, event date was moved to August which we cannot attend. Emailed Ticketmaster for refund , no refunds allowed.emailed insurance company no refunds allowed. What's the insurance for then.??? It's missed event insurance… Read Full Review

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★☆☆☆☆

“BAD BAD BAD”

Written on: 28/08/2017 by Taryn1979 (1 review written)

Bad bad bad insurance company. Never never use it. Its only money wasted and aggravation. Please save your money… Read Full Review

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★☆☆☆☆

“DO NOT TOUCH WITH A BARGE POLE!”

Written on: 15/06/2016 by O'Learydw155 (1 review written)

First claim in 10 years! Attempted break-in (3 men), Police on scene who provided report, completely smashed double glazed window & damaged frame & front door with crow bar but never got in. Damage was major though. Allianz asked for 1 quote but had no intention of using it! They lied to us all the way through the process. Waited 3 weeks for them to send an "assessor" to "verify attempted break in and damage to OK the claim"! The "Assessor" was a small window company in Wales who were not… Read Full Review

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★☆☆☆☆

“Don't waste your money!”

Written on: 25/04/2016 by AugustusCochrane411 (1 review written)

After storm Katie -- the wind speed caused multiple damage to our property. When trying to claim, the insisted the wind speed was <32 mph. There were fallen trees nearby that were mature -- wind would need to be > 100 mph at least. Their entire claims apparatus is designed to push back on any claim and find a reason not to pay. They are not a customer centric organisation and you are well advised to find another insurer or self insure. Just because you have insurance doesn't mean that you can use it... Think it though before wasting your money with these idiots… Read Full Review

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★☆☆☆☆

“You're on your own”

Written on: 15/04/2016 by 318Madden (1 review written)

The first time I've ever had to claim, or try and claim, from a car insurance company, they are completely unhelpful, my claim has been outstanding nearly 3 months, and each time I call for an update I'm advised it is with the other insurer and they will not chase for 14 days, I am stuck in an endless circle and Allianz could not care less about me. I have already left them as a customer and I will never consider them again… Read Full Review

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★☆☆☆☆

“DO NOT INSURE WITH ALLIANZ”

Written on: 20/09/2015 by Nicholson137 (1 review written)

I have the home emergency cover with allianz had a leaking sink but when i phoned them they said it is not under cover ridiculous as i have had home emergency with another company for years never has aproblem when ringinig them should have stuck with them allianz is nonsense… Read Full Review

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★☆☆☆☆

“SCAMMING COMPANY”

Written on: 14/08/2015 by DONNIO (1 review written)

TV FELL OFF CUPBOARD. THEY SENT IT TO AN ENGINEER WHO CLAIMED IT WAS ALREADY BROKEN WITH A FAULT TURNING IT OFF EVERY 4 MINUTES! TOTAL LOAD OF PANTS!!! ALSO DAMAGE TO MY LAMINATE FLOORING AND WALL PAPER NOT COVERED APPARENTLY IN SMALL PRINT AS ITS NOT WATER DAMAGE!!!!! ENGINEER JUST RETURNED MY BROKEN TV, DENIES WRITING THAT ON THE REPORT! SOMETHING DODGY GOING ON!!! PAID IN EVERY WEEK NEVER MISSED A PAYMENT FOR 6 YEARS! TOTAL WASTE OF MONEY!!! AVOID… Read Full Review

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★☆☆☆☆

“WASTE OF TIME!!”

Written on: 02/04/2015 by Grandma2b (2 reviews written)

I came home from work on 10th July 2013 to a disaster scene - a burst water pipe in my loft had virtually destroyed my Council House, furniture & nearly all personal belongings, which I had insured with Allianz through Aberdeen City Council. Unfortunately, I was going on holiday the following day, and on the way to a stopover in Edinburgh before travelling to Newcastle airport then on to Turkey, I was on the phone to Allianz who were unwilling to even talk to me never mind help me as I could… Read Full Review

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★☆☆☆☆

“Abject Customer Services”

Written on: 16/01/2015 by everben (1 review written)

The most disgraceful customer services I have ever experienced in my life! I do not write reviews but have been forced into action. The company is not interested in helping people. I pity anyone who is trying to make a claim through them. I reported the loss of my wife's watch on 5th of November 14. On numerous occasions I was told the information we needed to supply would be emailed to us. This never happened. I have lost count the number of times I have had to call the company to find out an… Read Full Review

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Abdnguy11's Response to everben's Review

Written on: 18/03/2015

I totally agree, I came home to a flooded house on December 30th a pipe in my heating sprang a leak i came home to alot of damage , I got in touch with the insurance company and all they care about is the things they are not going to pay for , they are not there to help at all , it is now the 18th of march the insurance adjuster has been up but that has been it am still not any further ahead , there logo should be , if anyway we can screw you we will ,

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★☆☆☆☆

“STAY AWAY FROM ALLIAZ!”

Written on: 11/07/2014 by DooshDuffy (1 review written)

Absolute joke of a company. I had a bedroom painted and a new floor put down about two years ago and in the last few months I noticed a load of damp on one corner of the wall which destroyed the curtains and blinds. This was due to dampness getting in from the outside wall, the old walls not been dry lined and small holes from the old cast iron down pipes when the house was first built back 30years ago. Got a builder to have a look, was only a small job for a around 500euros and they rejected… Read Full Review

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★☆☆☆☆

“Allianz - Terrible Service ”

Written on: 10/07/2014 by Eli73 (1 review written)

I had a non-fault accident in October 2013 which was witnessed by an independent person, I have phoned Allianz weekly and each time I am told they are waiting for the other party to respond to them. I phoned today and have been told that the other party have accepted a 50/50 claim, to which I was unaware I had offered. When asked why we offered a 50/50 claim when it was a witnessed non-fault accident Allianz informed me it was taking too long to get a response from the other party so they… Read Full Review

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★★★★★

“amazing”

Written on: 30/06/2014 by 410Gregory (1 review written)

never any issues, fantasice staff plus i love the allianz arena… Read Full Review

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★☆☆☆☆

“Allianz home insurance don't waste your time or money ”

Written on: 20/05/2014 by Cook50 (1 review written)

This is the worst insurance company ever stay well away , they would not pay out for storm damage stating that the wind speeds and rainfall was not enough , well it was enough to do mega damage which Allianz would not pay out for claiming that I had accidental contents damage and buildings damage but here we go no accidental buildings damage well who has ever heard of that ,not me neither had my broker . Stay well away from this company as your policy is not worth the paper it is written on… Read Full Review

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Dooshduffy's Comment

Written on: 11/07/2014

Totally agree with you, farce of a company!

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★☆☆☆☆

“Storm damage”

Written on: 11/05/2014

My patio was damaged due to a falling tree but the amount Allianz paid out was nowhere near the cost to repair the damage. It happened at a time when my Aunt was dying and I had no energy or enthusiasm to fight and argue the case, but I will never insure with this company again. They took advantage of my situation and don't see why I should have to get aggressive in order to resolve a fair claim… Read Full Review

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★☆☆☆☆

“Allianz will happily take your money for years and...”

Written on: 18/06/2013 by Allianzarecunts (1 review written)

Allianz will happily take your money for years and years without so much as a peak but the moment you need to make a claim they will try every trick in the book not to pay out. The ordeal of dealing with a burglary of my house where jewelry, silverware, computers, cash and family heirlooms were taken felt like a walk in the park compared to the months and months of dealings with Allianz. The accusative nature that they go about questioning you and the never-ending requests for evidence… Read Full Review

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★☆☆☆☆

“Rubbish !”

Written on: 10/04/2013

I was talked into changing my home and building insurance company by a local broker who assured me I was paying too much and he could get me a much better comprehensive policy ! After discovering cracks in the wall I contacted Allianz whose 1st remark was " you are probably not covered " (not a good start) they sent an assessor in the dark who spent 10 minutes looking outside and another hour filling in forms all to no avail.! Cracks due to 'maintenance' !! After getting a structural… Read Full Review

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★☆☆☆☆

“Finally settled but they are the devil in hell!”

Written on: 17/08/2012 by theronstar (8 reviews written)

I took out an insurance policy with my housing association last year. I thought I was insured with them but it turned out that they are underwritten by Allianz, thus I came to the realisation these guys were my insurers when I launched a claim at the beginning of this year. I always heard rumours on the grapevine that insurers do their best to make your life difficult and boy did these guys made my life difficult. I don't know where to start or end for that matter but I will give you a… Read Full Review

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Dunplumbin's Response to theronstar's Review

Written on: 26/10/2012

Thank you for your post. Just had renewal for comercial building ,broker sujesting Allianz .73 pages of reasons not to pay in the policy Terms on vacant premises only 30 days then letter to broker.Totaly impractical Will look elsewear

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★★★★★

“Really good quick service.”

Written on: 17/04/2012 by Paulaj100 (1 review written)

After a major water leak I found that Allianz were the underwriters for my buildings claim. They clearly explained what was required for me to submit and 2 days after my quote was submitted they emailed to say the cheque was in the post. Easy and fantastically quick - can't ask for better… Read Full Review

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★☆☆☆☆

“I've had a really bad experience with this insurance...”

Written on: 27/11/2010 by Andy Gillott (2 reviews written)

I've had a really bad experience with this insurance company. I returned home from holiday and found i'd been burgled, they'd taken pretty much everything: all appliances, all jewellery, clothes even furniture. I contacted the police and then allianz as they cover me for home and contents. Customer service was very poor 1) I must have given details of the situation and what had been taken 20+ times 2) The tone of the insurance advisors was often accusatory, almost as if I was under suspicion… Read Full Review

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★☆☆☆☆

“Absolutely useless insurance policy. Laptop was stolen...”

Written on: 24/11/2010 by johnrose (2 reviews written)

Absolutely useless insurance policy. Laptop was stolen during a break-in and then started 6 weeks of excuses from Allianz on why they would not settle the claim. They will try every single trick in the book to not pay. Checked online reviews elsewhere and "everybody" has the same feedback - do not touch them with a barge pole beacuse their insurance is not worth the paper it's written on. Six weeks passed and they finally came back with a reject claim because i did not have a receipt for a 3… Read Full Review

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