San Carlo, Birmingham Reviews

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★★★☆☆
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Latest Reviews

★☆☆☆☆

“Great food, Atrocious Service”

Written on: 26/06/2012 by nualabear (4 reviews written)

Went here recently for a meal for a birthday after hearing great things about it. The only positive thing I can say about the place is that the food was delicious. I had a calzone, it was tasty and filling. We all tried bits of each other's meals and they were all delicious - so pro tips for that. The negatives: - The staff were rude, pretentious and arrogant. They ignored us as much as they could possibly get away with after we only ordered one bottle of wine for the table (which for five of us isn't that bad I feel!) - My sister ordered a vegetarian meal and was brought out a dish containing meat. When she told the waiter he was very dismissive to the point of being angry with her complaining. A table from ours had obviously been given her meal, as we saw them give it back to their waiter. In front of us, the waiters simply swapped the dishes over rather than cooking them again - this was after my sister had started to pick at her meal, not realising it was the wrong one at first, and by the looks of her actual meal the woman at the other table had done the same. When we complained the manager somehow managed to be even more offensive than the waiter. - The service was slow considering it was lunchtime on a weekday and there were only a few other tables eating at that time. - Our drinks took forever to arrive, well after we had been given our food, despite the bar tender doing nothing at the bar. - The waiters seemed to give all their attention to another table, we guessed they were regulars and while this table was being catered to for their every whim, we and other diners were neglected. All in all we had a terrible experience, it was embarassing quite frankly. We had heard lots of good things and had been recommended it, I would advise anyone never to go there.

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★★★★★

“I took my brothers and sisters to a meal at San Carlo...”

Written on: 11/02/2011 by Ferne Adams (1 review written)

I took my brothers and sisters to a meal at San Carlo last weekend. We all live in different cities and only get to speak through Skype or Facebook. When we all somehow managed to free our diaries for a family weekend, I knew we had to do something special to mark the occasion.
The night just could not have gone better. The hustle and bustle of the restaurant only added to our excitement and when our food arrived, we were blown away! It was all beautifully presented and tasted even better. It was just like we were transported to five years ago before we went to university, moved away or got new jobs. We filled each other in on our news while picking from each other's plates.
Our waiter was fantastic. He was extremely gracious and warm and despite the luxurious environment we were in, we felt comfortable and very at home.
We finished the night with a few wines and headed off to a club to dance the night away. Thank you San Carlo for a lovely start to our much needed family sibling weekend, we'll be back!

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★★☆☆☆

“I went to San Carlo a few weeks ago for a friends...”

Written on: 23/11/2010 by Sunnysideup88 (4 reviews written)

I went to San Carlo a few weeks ago for a friends birthday dinner, I already read many reviews about it via other sites, but thought I would make it my personal mission to write a review about it here online.

The reviews were far and widely split with being "Amazing" to "Atrocious", where do I stand? Absolutely "Atrocious" this place prides itself on being
on, quoted from site "Famous for winning both regional and national awards time after time, San Carlo Birmingham offers a very modern yet authentic approach to fine Italian cuisine, using the freshest produce and ingredients"

Well to be honest the food here is nice, however the portions are laughable with the prices towering over the food! I did give the food 2 stars as it was not bad but not great from what I paid!

The service is a joke, with pretentious waiters that work there.....

What I think is a joke, how popular this place is with the bad reviews, poor service and poor food....... It would be nice to see how much repeat business they get as they are busy in there.......

What's their selling point is that their front door is piled with celebrities who have been there, at least once.....

But yeah if you want to try Italian food in an overrated Italian restaurant by all means, GO!

Thank you!

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