Skate Hut Reviews - www.skatehut.co.uk

★★★★☆
4.0 / 5
75.2% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Skate Hut www.skatehut.co.uk

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Latest Reviews

★★★★☆

“Excellent customer service ”

Written on: 23/11/2017

I have ordered from the site a few times now and the products have been exactly as described and shown. Effiecient service and excellent customer service. I ordered a hype rucksack for my daughter and after using at school for only two months it broke. I sent pictures of the damaged bag and a refund was offered to me without any quibble. Would definitely buy from this site again. The person I dealt with was super helpful and responded to my email straight away… Read Full Review

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★★★★★

“GREAT GREAT GREAT”

Written on: 22/11/2017 by WayneRussoItalian328 (1 review written)

Skate huts live chat was great and answered all my question about a scooter bars, Ordering was simple and fast, Delivery was super fast ordered 7pm delivered next day within the hour delivery time stated, Communication from start to finish was great Delivery excellent along with a great product will deff use again and can not recommended any higher… Read Full Review

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★★★★★

“Great service”

Written on: 22/11/2017 by Everetts455 (1 review written)

We will definitely continue to shop at skate hut. Prompt delivery and great customer service. Thanks… Read Full Review

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★★★★★

“Return item”

Written on: 22/11/2017 by anShort334 (1 review written)

Very helpful and responsive customer service when returning an item for exchange- refunded item so I was able to order a new 1 within days!… Read Full Review

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★★★★☆

“Great price, good service and very fast delivery”

Written on: 21/11/2017 by reckybalboa (1 review written)

I bought a pair of ES shoes on their site and had it delivered at my work place. After placing the order with PayPal, I realized that probably the name of the company I work for wouldn't be included on the shipping address so I contacted them immediately. I got a reply the next day from their customer service. The price of the shoes was unbeatable. They ship with DPD and I was impressed with the tracking information and service. They immediately informed me that the delivery date would be on a… Read Full Review

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★★★★★

“Order for scooter parts”

Written on: 21/11/2017

My son was modifying/updating his old scooter and so we ordered all the parts we needed from the skatehut website. The order was processed and delivered very quickly and efficiently, but when we opened the parcel it became apparent that the bearings for the new wheels were missing (the website listing said these were included). I contacted tthe skatehut customer services and told them of the problem. I was told that the bearing aren't supposed to be included but as the website listing was wrong… Read Full Review

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★★★★☆

“fast response”

Written on: 20/11/2017 by Cobbbp309 (1 review written)

I pre ordered a longboard knowing that they would be getting more supplies in the next few days but unfortunately they weren't able to get any more in stock. Despite this I was informed of the situation a day after I had put the order through and was offered an alternative. I wasn't charged and no money was taken from my account so I was happy that I was told in advance as opposed to having been kept waiting. The person who emailed me was very nice and understanding. I guess I was ordering a… Read Full Review

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★★★★★

“Problem with order”

Written on: 19/11/2017 by reMcCracken463 (1 review written)

This was my first time using Skate Hut and I must say the service I received was excellent.The issue was dealt with and 24 hrs later I had received my refund.Would highly recommend for anyone to shop here… Read Full Review

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★★★★★

“Fantastic customer service ”

Written on: 18/11/2017 by RBattie (1 review written)

Purchased a scooter, there was a problem wih the courier service. Spoke to a member of the skate Hut team who was fantastic and resolved the problem with the minimum amount of fuss. He is an assett to the company. I wish all problems were resolved so quickly and efficiently, made a refreshing change. Fantastic service. Couriers were a separate company to Skate Hut. Would definitely recommend Skate Hut… Read Full Review

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★★★★★

“Well done”

Written on: 17/11/2017 by LauraRT (1 review written)

Great customer service, the person I dealt with very responsive and proactive. Will shop again and would thoroughly recommend… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 17/11/2017

I bought a scooter helmet from Skate Hut about 9 months ago and the adjusting mechanism has just failed. Skate Hut approached the manufacturer/distributor on my behalf and a bright shiny new replacement turned up a week later. Great service from the person I dealt with and the customer service team at Skate Hut. Thanks!… Read Full Review

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★★★★★

“Custom scooter”

Written on: 16/11/2017 by Ncowie (1 review written)

This is the first time we’ve used skate hut for buying our customs and they couldn’t have been more helpful and brilliantly priced would defi recommend and will be returning to buy our next ones… Read Full Review

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★★★★★

“Great product, great price, great service!”

Written on: 13/11/2017 by RosieB1 (1 review written)

We bought some heelys for our son's Christmas present. Communication with Skatehut was great, delivery was prompt & the shoes look great. I contacted customer services to ask about their returns policy incase we found they didn't fit at Christmas & they were very prompt at letting me know the returns policy is extended until the end of January for this very reason. Can't fault Skatehut at all!… Read Full Review

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★★★★★

“Beginners skateboard advice”

Written on: 12/11/2017 by nickhaigh1976 (1 review written)

My son wanted a skateboard for 6th Birthday. I wasn't sure what the best board to get was. Excellent patient skateboard advice from Milly from Skate hut. Settled on a Renner board with flame graphics. I think my son will be very happy. I will be shopping here again. Thank you … Read Full Review

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★★★★★

“Great Service!”

Written on: 12/11/2017 by fuHawkins341 (1 review written)

Requested a replacement on a damaged item and had a response within 15 minutes! Great Service, much appreciated!!… Read Full Review

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★★★★★

“Good Service”

Written on: 12/11/2017 by 1976Benson (1 review written)

Greats service over the phone and also the product is as described and of high quality, I wish i knew about this site earlier before i bought my first skateboard off amazon and it was awful!… Read Full Review

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★★★★★

“Scooter Advice”

Written on: 09/11/2017 by SussexAL (1 review written)

Great assistance from the person I dealt with on ordering Sacrifice Flyte 100 Scooter. Ordered and expecting one happy little person at Xmas. Great help as always from Skate Hut - and always online for a chat with quick response time. Great help to us less cool older dudes (parents)… Read Full Review

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★★★★★

“Top Quality and Service”

Written on: 09/11/2017 by Pani66 (1 review written)

Ordered a Custom built scooter for my son for Christmas, placed the order at 15.40pm on the Wednesday and at 14.34pm had the scooter in my hands. Exactly as ordered and I will now be the best dad in the world. Thank you Skate Hut, Brilliant job… Read Full Review

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★★★★★

“Heeleys quick and quality”

Written on: 09/11/2017 by BeckySheffieldUK (1 review written)

Heeleys are very well made and customer service when i had a very basic issue putting them together was spot on and followed up to check we were ok… Read Full Review

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★★★★★

“words fail me”

Written on: 09/11/2017 by McCarty427 (1 review written)

see above feignt praise is better than no praise - reviewcentre.com sucks… Read Full Review

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