Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 15/03/2011
Ordered oil back in november still no oil, no reply to emails not sure I will get my money back because I think it's all just a conn! karma you [email protected]*!ers!… Read Full Review
Written on: 09/03/2011
I too have had the same problem ordered oil from this rubbish company on 2nd Feb still heard nothing, no answer to emails, not answering telephone calls, website just disappeared. am hoping to claim back with my bank but really hope this company get their payback for all the problems they have caused people for taking their money!… Read Full Review
Written on: 04/03/2011 by weytom (1 review written)
i expect i have lost my money then really couldnt afford that conning little barstewards… Read Full Review
Written on: 25/02/2011
Another victim of Golocate fuel. Ordered in November and kept being fobbed off time and again. January cancelled and asked for money back. Told it would take no more than 30 days but still waiting. Now no reply to e-mail and no money. Any advice. Ana… Read Full Review
Written on: 23/02/2011
As with eveyone else here, we've been conned.I doubt there will be any new victims as from today the website does not exist, nor it seems does the company or my money… Read Full Review
Written on: 21/02/2011
Unfortunately I have also become a victim of this company. It has been over 30 days and no refund. Shame I read the review until after I placed the order. Very quick to take you money but they will not give them back. I have contacted Watchdog and trading standards in Wales so hoping I will get some justice. If you were conned by this company, please let bbc watchdog know as they are more likely to investigate! I will keep trying to recover my money. I wish I paid by credit card my worries… Read Full Review
Written on: 20/02/2011
I ordered fuel in December: it still hadn't arrived in early February so I cancelled the order and asked for a refund. No reply to my emails and their phone is not answered. Company seems to have disappeared (with lots of customers' money). Have a look at http://www.consumeractiongroup.co.uk/forum/showthread.php?283999-go-locate-fuel
I paid by debit card but my bank (Barclays) have been brilliant and refunded me. I should have done my on-line research before using Go-Locate Fuel…
Read Full Review
Written on: 18/02/2011
Please do nor order from this company. I am having warning bells ringing as they cannot be contacted. No one answers their phone number.
Leaving messages is no good either as no one gets back to you.
I rang the consumer protection today, alerted Which and am going alert Ofcom. Something is not right there.
…
Read Full Review
Written on: 17/02/2011 by philippa hitchborn (1 review written)
NEVER use golocatefuel they are con men! PLEASE CONTACT WATCHDOG!!! I order at the beginning of november and waited the 15 days for delivery and nothing, i have had to cotact them all the way along not once have they attempted to get in touch with me. after being fobbed of with bad weather and supply problems i gave up waitting and asked for a refund i was told 30 days. it has now been 36 days and nothing they have now stop responding to me and Ben is very rude and uncaring but whatcon man… Read Full Review
Written on: 16/02/2011 by wendythree (1 review written)
Ordered and paid for 1000 litres on 1st February, Promised 10 to 14 days for delivery, After 16days I tried to ring them, no response. Tried to email, no response, tried again and again, still no response. Hate to think I have been conned, usually very careful. Perhaps the Police should become involved, surely they are fraudsters! Con-men at the very least! Anyone have their address? We should hasve a MINUS rating available on this site. One star is 100 times too many!
Colin Lewis…
Read Full Review
Written on: 16/02/2011
Do Not order from these con men. Take your money but do not deliver any oil.
This site won't let you give a 0 out of 5 rating…
Read Full Review
Written on: 15/02/2011
Go Locate did not deliver the oil, which I ordered and paid for, within their own delivery time. When I cancelled the order (over a month ago) they said it would take 30 days to process a refund. I am still waiting for my money back.
Go Locate are now not answering phones or email and appear to have done a runner, or been put out of business, yet their website is still up.
Hoping that my bank are able to return the money I paid on my debit card...
Avoid this company like the plague. A…
Read Full Review
Written on: 01/02/2011
Do not use this company.
Do not use this company.
Do not use this company.
Say it to yourself:
I will end up fighting them for my money back
I will end up fighting them for my money back
DO NOT USE THIS COMPANY
I HAVE WARNED YOU…
Read Full Review
Written on: 08/01/2011
golocatefuel.com
****Use this site for COMPARISON PURPOSES only, NEVER for ORDERING oil.****
I ordered 1000 litres of heating oil on November 4th for an express delivery. The oil never arrived and I subsequently cancelled the order at the first opportunity without running the risk of having 15% deducted for the pleasure of having to cancel (due to non-delivery). After many unanswered emails and phone calls, and non-returned promised phone calls, we finally received our refund (AFTER the 30…
Read Full Review
Written on: 01/01/2011
Absolute nightmare company. Order placed, couldn't give delivery date so I had to get emergency supply from elsewhere and tried to cancel. Was told they would be charging 15% for cancellation but decided to give 100% after I told them I had contacted Trading Standards. Still waiting for refund and no reply to correspondance to them. Please avoid.
I wish I had seen these entries before I ordered.
Had to put 'still waiting' for delivery as no other option suited due to my cancellation on…
Read Full Review
Written on: 29/12/2010
I feel i too have been conned by Go Locate Fuel for Central Heating Oil.!
I cant afford to lose £484. i PAID THIS ON 27th november. All the same as the other comments, heard nothing after 2wks and when called was told the same, supplier problems. I too have asked for a refund and told 30days. I was ok for oil when i paid them but of course now i am v v low. Cant afford to buy any more oil and live in rural wales. The staff are rude and not bothered and now dont answer any calls or e mails. I…
Read Full Review
Written on: 17/12/2010
Fortunately, I paid by visa, so the bank is getting my money back. Have written to inform them they are in breach of contract and now intend to pursue a claim against them in the small claims court. Incidently, their terms and conditions are unlawful - they claims the have no responsibility for negligence by Go Locate - this cannot be done legally, no company can disclaim responsibility for negligence.
Wish I'd never gone near these coboys…
Read Full Review
Written on: 20/12/2010
Please complain to trading standards - the more people who do the more chance we have of closing these crooks down
Written on: 16/12/2010 by fastorange4 (1 review written)
Heating Oil
I am writing in the hope that you can warn people about the facts if they use Golocatefuel. This company take your money for heating Oil with no intentions of delivering it as promised. They have a professional looking web site which leads you to believe that it is a legitimate company. All appears normal and above board till the heating oil doesn't arrive and you follow up with a phone call. They give you the option to part with more money to 'expedite' the delivery or to wait…
Read Full Review
Written on: 15/12/2010
Complete and utter rouges, Took my money over A month ago, got palmed off with A load of excuses,and no oil. Got well and trully conned, by A bunch of charlatans. Gordon Fergus-Higgins… Read Full Review
Written on: 07/12/2010 by Mr Cox (1 review written)
Scam.. They promise you best price on the website "guaranteed" which is a lie. Then, not knowing they'd lied about that took my money and never delivered.. All I got was supplier let them down, you now have a higher price and if you now need it urgently you will have to pay another £35 for the privilege.. Well why did you not deliver?… Read Full Review
As rated by our community of reviewers
" Studio Pent garden room " Read More
Written by alexgeach
" POOR CUSTOMER SERVICE " Read More
" Fantastic service product & delivery very happy thank you. " Read More
Written by MILLYMAED
" Poor quality plants " Read More
Written by oliver1970
" Bath arrived damageed. Company refused to help. Dont buy from them.... " Read More
Guest's Comment
Written on: 28/07/2011
I HAVE BEEN TRYING TO GET IN TOUCH WITH THEM SINCE OCTOBER 2010 SO I MAY HAVE MY CREDIT BUT.....GUESS WHAT, THE PHONE NUMBER IS OUT OF SERVICE!!!!! DOES ANYONE HAVE ANY SUGGESTIONS!???