Acorn Shipping Ltd - Overseas Removal Reviews

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★★★☆☆
2.8 / 5
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Acorn Shipping Ltd - Overseas Removal

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Latest Reviews

★★★★★

“Shipment Dubai to London”

Written on: 12/04/2019 by Benji2019 (1 review written)

Very happy with the service. Excellent staff and very polite in Dubai and London. Packing was excellent not one item broken. Shipment arrived on time and we also used their storage facilities. … Read Full Review

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★★★★★

“Great service at great price on time”

Written on: 07/04/2019 by sqNoble397 (1 review written)

Used them twice to ship from Dubai to Saudi and from Dubai to UK. Great packaging, good price, and professional delivery service… Read Full Review

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★☆☆☆☆

“The worst unprofessional company”

Written on: 01/12/2016 by vcm009 (1 review written)

We have moved our household items from Dubai to Hyderabad, India. We had terrible time from these people. Goods are not handled properly, looted additional money. Do not recommend this company for anyone… Read Full Review

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★★★★★

“Lovely move to Toronto”

Written on: 17/12/2013 by Johneccles123 (1 review written)

We had a lovely move to Toronto with Acorn. All the way to the end we were regularly kept updated. The moving crew did arrive an hour late for collection but traffic in London is always a give and miss. Acorn managed to take care of all the jiggly bits for us like the parking suspension with the council etc. Overall their team were extremely polite and courteous, hard working, and packed our little flat to a very good standard. Since receiving our belongings at our new home it has all been… Read Full Review

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★☆☆☆☆

“Avoid!!”

Written on: 05/11/2013

Dreadful service. No communication. Did not reply to emails. Sent a couple of boxes to UK from Dubai, was sitting there for weeks. I contacted them to ask where it was, said they didn't have delivery details although they had already confirmed with me they had received them when originally sent. Claimed they had been sending emails to wrong address when they had already sent quote to correct address. Absolutely useless… Read Full Review

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★★★★★

“Easy, peasy, lemon squeezy! London to Australia”

Written on: 22/07/2013 by Chocolatebrownies (1 review written)

Throughout the move one thing which striked me above anyting else was the fantastic communication received. Even though there were a couple of niggly bits (more because of our own worries) we always had a move coordinator avaiable to contact directly who would sort out any issue or queries immediately. We would recommend based on our removal as they matched another quote for us and the service was very good… Read Full Review

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★★★★☆

“Good removal company for Canada”

Written on: 17/06/2013

Acorn Moved me from London to Canada and provided an exceptional service. Communication was excellent and no hidden fees. I paid everything in advance as requested by them and all my belonging arrived in perfect condition. My shipment arrived on time and Great service all round… Read Full Review

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★☆☆☆☆

“Awful, awful company. ”

Written on: 23/02/2013 by Londoner2020 (1 review written)

Awful. "Forgot" one of our items without telling us and had to go back and get it. Waiting for an insurance claim, which is less than the amount we paid for the premium, several months on. Owner (who appears to be the only employee) infrequently replies to emails. Avoid them like the plague… Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 19/02/2013

Acorn shipping did our move to London to Toronto. Everything was fine until I tried to make an insurance claim on some damaged items. The UK office told us nothing to do with them and must contact the Toronto office (apparently separate companies). Despite assuring me on numerous occasions (obviously wasting even more of my money on lots of international calls) that they had put in a claim with the Canadian office, no-one at the Canadian office knew anything about it. Left messages, wrote… Read Full Review

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★☆☆☆☆

“DO NOT USE!!!”

Written on: 23/01/2013 by HB24 (1 review written)

DO NOT USE!!! I used Acorn to move my belongings from the UAE to the UK. There price was extremely good at the start. However, they apply hidden charges once it has arrived in the UK which you are not advised of previously. Also, I was advised in the UAE that they would deliver on Saturdays. I was told in the UK that this was not possible. I had to pay an extra £90 to ensure a morning delivery during the week. The customer service was extremely unhelpful throughout. Friends that have… Read Full Review

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★☆☆☆☆

“Acorn are the worst movers”

Written on: 11/08/2011

PLEASE DONT USE ACORN YOU WILL REGRET. I used them couple of months ago to move from UK to Dubai thinking they were reasonable priced but when my shipemnt arrived in Dubai they added up so many different costs plus my stuff was demaged. Their manager was very nice initially but when i went back with my complaints he turned out to be a totally different. When i contacted their office in London i was told they have nothing to do with it althou initially i was told we are all one company. I will… Read Full Review

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★☆☆☆☆

“I was happy with the service until our furniture...”

Written on: 07/04/2011

I was happy with the service until our furniture arrived. We ended up being charged additional fees (not quoted before) and few items arrived damaged. I asked many times for explanation (and tried to use the insurance paid by us to deal with the damaged goods). I never got any reply........... I was and still am deeply disappointed… Read Full Review

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★★★★★

“We used Acorn Shipping for our removal to Dubai, Umm...”

Written on: 29/10/2010 by kashier (1 review written)

We used Acorn Shipping for our removal to Dubai, Umm Sequiem. Process initially started with their Move Co-Ordinator attending our premises in Wembley for a surey. The co-ordinator was really good and had a thorough knowledge of Dubai which put us to ease. Main factor as to why we chose them to complete the move was because they also have their own branch in Dubai which gave us the confidence knowing that it must be one of their main markets.
The move was excellent. Their packing team worked… Read Full Review

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