written by Guyneutros on 27/05/2022
I wouldn’t even know where to start. This company is a joke, So many errors, poor communication and just all around poor service, I would recommend to avoid this company unless you like headaches and dissapointments
written by irWade407 on 21/12/2021
WORST COMPANY EVER! I don’t even know where to start! But I’ll keep my review accurate and too the point. 1. I really wish I’d of used the other personalised mat company now that come up in google search. 2. Original order was in September and have only just got all mats ordered, yes that’s nearly 3 months down the line. 3. They do not price match as advertised, mine got rejected as “Our quality is better than there’s” (classic) really? Cause believe me it’s not that great quality matting at all from here. 4. These guys are just resellers for the mats, they do not make them nor design them, think of them as counter sales people. 5. All mats are made abroad and are Wilkos quality, yes your paying for your logo & text. 6. The company are inexperienced, Google search says they have been in the business 50+ years, there website says 40+ years, Facebook says 25+ years… Which one is it? My guessing is a couple years by the service and quality I received. 7. Nobody answers the office phone. 8. My coir mat text looks terrible. 9. They kept sending the wrong sizes and blamed me (Classic) that I ordered wrong (I did not) Then made up there was a 2% size tolerance rule which isn’t mentioned on ordering (Well there not custom mats then are they?) Mine were way over this tolerance rule regardless. 10. It’s a long game to order, you go to them they go to manufactures abroad, manufactures abroad go back to them, they go back to you. Like middle men I suppose. I can honestly say I’m so disappointed I used this company, and my advice for anyone else would be to research other companies. They have wasted so much of my time since the point of order.
written by Triciathefirst on 07/11/2017
After years of searching I have finally found a company that supplied what it was I needed. I searched their site which is ease itself and also rang to confirm I was looking at the right thing. The girl who answered the phone was above and beyond helpful and the no quibble return if not right guarantee excellent. The item came super quick was well packaged and email communication throughout was excellent. If only all online/in person shopping was this fantastic. Highly recommend to everyone A*****
written by on 22/01/2014
Looks, good, good quality and price
written by on 14/01/2014
Bought as a Christmas present for my husband, a woodturner, to use in front of his lathe. Did not want to lose the benefit of the underfloor heating, so chose this style with holes. Deep tread makes it less likely to become slippery once covered in wood shavings. He is very pleased with it. Ordering was easy & delivery was prompt.
written by profesionalshopper on 28/12/2013
I bought a waterhog entrance mat(red)for our front porch a couple of years ago and I've been really pleased with its quality - it still looks like new, hardwearing qualities, and dirt-trapping efficiency. I've now bought a second one (charcoal) for the rear porch and I'm even happier about this one as it was discounted by 10%. They are excellent products and save lots of work by trapping all the dirt and water at the door and preventing it being trailed into the rest of the house.
written by on 28/11/2013
we have a slatted wooden ramp at home, one person slipped on it, so I ordered a large rubber mat from Mats4u. It was delivered quickly, and we cut it to size and fitted it in no time. Good product, does the job well
written by Mymat on 25/11/2013
Delivered promptly & really looks & feels the business--nearly put a notice on the door to ask people not to tread on my smart new mat! Lots of cheaper ones around that would probably disintegrate if you wiped your feet too vigorously so well worth it.
written by on 24/11/2013
No indication was given about delivery times.I was in fortunately.
written by on 22/11/2013
Fantastic. I am very pleased with the mat and service from MATS4U. The colour is a great match for my wood floor good size so you hardly notice it, I have to say it does exactly what is says on the tin not a scrap of water or dirt on my floor. I have not put it in the washing machine yet as I have not had to you can just shake or run the hover over it. The extra bonus is Free delivery
written by DavidTsang on 13/03/2013
The Hug Rug is a nice looking floor mat but it moves and creeps on carpet. I suspect we will need a good quality rug underlay to fix this problem which will add to the cost. So overall, I would not recommend this for use on carpets. Delivery and service of mats4U are very good - no complaints on that front.
written by on 17/11/2012
Worth paying a little bit more than some thinner types of floor mats available. It looks smart, holds firm and for us brilliantly holds any small bits of gravel that are bought in under foot in the grooves, so they aren't carried through the house. Highly recommend it.
written by on 15/11/2012
Your site was easy to negotiate,the mat was available in different colours and Eco friendly.The mat looks good and does what it said.My order arrived the next day and when i need more Mats4u is where i will return.
written by on 09/11/2012
Very fast delivery, left at local PO for collection. Mat good heavy duty quality. Not too big. Nice colour: blue not deadly dull beige! So all as described.
written by alfiesmum on 30/10/2012
When I decided to buy our new mat, initially I thought it was quite expensive but once it arrived I realised it is well worth the money, looks smart and works great in my litchen. Pleased I purchased from Mats4u, excellent service, quick delivery.
written by on 20/09/2012
|I ordered a half-moon door mat but was sent a totally different shape.This was acknowledged by the Company and they sent the correct one next day. Very good service after an obvious warehouse error. I would deal with them again.
written by Cazatschool on 20/09/2012
Easy to order, came in super quick time and received 3 free mats!!! Fantastic. Would highly recommend this Company.
written by on 18/09/2012
I ordered 2 of the large rubber-type mats to cover the kitchen areas in the workplace. We were getting tired of having the carpets constantly cleaned due to tea and coffee stains. They have worked out perfectly. Not deep enough that you have to step over them or would trip over them and exactly the right size. We are delighted with our purchases.
written by on 16/08/2012
These must be the best door mats you can buy. They're not cheap but far more economical than buying and having to keep replacing the useless mats which all the DIY stores sell.They look smart and a quick shake and vacuum leaves them looking pristine.More importantly they stop dirt being carried into the house.Easy ordering and fast efficient delivery.Highly recommended.
written by on 12/07/2012
Very substantial, well made internal door mat, non slip,great colour, not as dark as I thought Chestnut may be. Delivered within 24 hours, well packed (not too much packing) plus a free smaller mat that fits into the back lobby perfectly. Would recommend.
Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer
Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.
We will email you when the question is on the site
As rated by our community of reviewers