Displaysense Reviews - www.displaysense.co.uk

★★★★☆
4.1 / 5
81% of users recommend this
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Displaysense www.displaysense.co.uk
Displaysense www.displaysense.co.uk
Displaysense www.displaysense.co.uk
Displaysense www.displaysense.co.uk

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★☆☆☆☆

“Don’t touch this company”

Written on: 22/04/2020 by Doneoverproper (1 review written)

I ordered three clothes rails from this company of which two were fine. The third was to large to fit into the room that we wanted it to go in. Instructions simple enough until we tried to put the wheels on and there was a rubber insert missing in the tube where the wheel goes. So having then realised it wouldn’t fit and there was also a wheel missing along with a couple of scratches we decided to return at our own expense. I will be honest when I received an email saying they were not going… Read Full Review

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★☆☆☆☆

“They are Mob”

Written on: 22/09/2015 by Jules1982-1982 (1 review written)

bought from them on numerous occasions. Extremely overpriced, descriptions aren't accurate some false. Once you buy something forget about returning it. They will stretch the law basically break the law to get away with not refunding you. I got stuck with broken item since last year. Cost me over thousand pounds. Only just get round try to fix it and guess what the remote IS NOT WORKING I can not do anything now. What a waste. Avoid this CompAny at all cost… Read Full Review

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★☆☆☆☆

“Terrible Quality of Good and even worse Customer Service”

Written on: 01/05/2015 by LilahClayton (1 review written)

I purchased an item last year which I felt the quality wasn't very good for the money I had paid. After using it once the product was damaged when I called customer service I asked for this product to be looked into and was told they wouldn't and refused to deal with the complaint any further. I gave them the benefit of the doubt ordered the same item only for the same thing to happen! I've been told the damage is caused by vibrations of a car - perhaps there should be a warning label on the… Read Full Review

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★☆☆☆☆

“I ordered a Ghost Mannequin for this company which was...”

Written on: 04/02/2015 by simon1984 (1 review written)

I ordered a Ghost Mannequin for this company which was advertised on their website as being available. After accepting the order, they subsequently contacted me to say they could not supply it and that they would need to charge me an additional £100(ish) to send the new model. I asked what discount they could provide as a result of the significant inconvenience this had caused and the "customer service supervisor" was extremely dismissive and rude, not remotely interested in helping. The… Read Full Review

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★☆☆☆☆

“BestSteam GAR1500 Clothes Steamer”

Written on: 13/08/2014 by ModMark (1 review written)

When I received this Best Steam GAR1500 Clothes Steamer I nearly instantly sent it back. It clearly shows from the box it was from China but that was not the only reason. The quality of the machine just looks so cheap, so plasticky, so brittle and weak looking. The extending pole is very flimsy and the coat hanger at the top is useless when you try and put say a polo top on it (the collar just gets squished). The PLASTIC CONTAINER at the front is where this machine fails totally.It is made of… Read Full Review

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★☆☆☆☆

“Late, unhelpful, bad service - avoid these people.”

Written on: 12/05/2014

I ordered two rails on the explicitly so that they would arrive the next day, a Saturday. I chose to order from displaysense.co.uk because their website says that they deliver on Saturdays. The woman on the phone who took my order assured me that I would get a Saturday delivery but it appears that she made a mistake and processed the order as though it was a working day delivery...so my rails arrived on Monday - too late for me to use them for the event I needed them for. In spite of two… Read Full Review

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★☆☆☆☆

“Mither you to death”

Written on: 01/05/2014

Be warned, if you make an enquiry to this product they will mither you to death with unwanted emails flogging their products… Read Full Review

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★☆☆☆☆

“Back to my trusty Iron”

Written on: 30/12/2013 by Sparklett (1 review written)

I read all the reviews and bought this convinced it would be amazing, so much so, I also bought 9 bottles of Biodegradable descaler. I haven't found it to do a good job on one item of clothing or tablecloth yet, so I'm back to my trusty iron. Whether it is that most of my clothes,& my partners work shirts, are not synthetic I don't know. I did try it on my synthetic tablecloth, but ended up getting the iron out to get the creases out. Accordingly this has been an expensive waste of money for… Read Full Review

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★☆☆☆☆

“Waste of Time!”

Written on: 17/12/2013

I ordered it on the 3rd of December on express delivery thinking I will have plenty of time for this project I have. The next morning I got a wake-up call from them saying that it won't be delivered for another 7 to 10 days. I CLEARLY stated that I had a deadline on Tuesday 17th of December, but all I got was "Sorry it'll have to be 7 - 10 days, thanks bye" then she hung-up. What the hell?! POOR SERVICE! You know what makes it even better? 10 days later and I STILL have no mannequin!!! I HAVE… Read Full Review

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★☆☆☆☆

“USELESS completely”

Written on: 05/11/2013

missed next day cut off point by 10 mins 2.10pm no one told me next day delivery was not possible delivered to the wrong address / website problem apparently courier was too thick to knock on the right door Not GOOD - And working on in an office with a "no names policy" tells you something doesnt it? Not good at all - would not reccomend to anyone. Waste of time and money, the exhibition was closed by the time I got the goods. … Read Full Review

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★☆☆☆☆

“Total lack of customer service”

Written on: 01/08/2013 by Jintyh (1 review written)

I would NOT recommend this site to anyone due to the complete lack of customer care I received when I had the need to contact them regarding an issue I had with one of their products. I bought the "Best Steam Commercial Garment Steamer" from them approx 18 months ago, despite the time that I had the product it was used 5 / 6 times. The last time it was used I had an emergency outside when my dog was hit by a car, after seeing to him I returned to the steamer which had been left on. All the… Read Full Review

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★☆☆☆☆

“AWFUL CUSTOMER SERVICE”

Written on: 16/07/2013 by GiftCompany (1 review written)

If you ever have a problem with an order - don't expect any help, sympathy or decent customer service. Display Sense is awful and we only use them as a last resort and only because some years ago we spent £1000s on their POS for a new stand and each year when we need replacements for our exhibition stands, we need to buy from them as they match the existing POS. If anything arrives damaged, they will treat it as your fault and make you buy more. If it is late, your problem. If out of stock… Read Full Review

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★☆☆☆☆

“Not a happy customer”

Written on: 13/05/2013 by Sadface1 (1 review written)

Company accepted my order online. Then I was told they don't post overseas nor do they accept payments from overseas credit cards. I've had to cancel my order. What a waste if time!!!!! Fix ur website so that it doesn't accept overseas addresses or payments. … Read Full Review

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★☆☆☆☆

“Mis-Leading Advertising on Clearance Stock”

Written on: 25/02/2013 by weightoncoin (3 reviews written)

Wanted three of the display cabinets that were listed on special offer. Admittedly he advert did say 'limited stock' but they order system still let me order the three units. Got phone call the next day to say I could only have one at the discounted price, and they could offer the additional two but at full price (double the cost)! If you only have ONE unit at the discounted price you should be making that clear on the website, and NOT accept orders for more than the one available. The… Read Full Review

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★☆☆☆☆

“Beware of Minimum Order Charge”

Written on: 09/08/2012 by jamesmc1 (1 review written)

Beware of Minimum Order Charge. If your order is under £25 they will charge you a Minimum Order Charge of £7!… Read Full Review

Displaysense's Response to jamesmc1's Review

Written on: 14/09/2012

Thank you for your review. We are pleased to announce that we no longer have a minimum order charge. We hope to hear from you again soon.

Kind Regards

Displaysense Customer Services

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Jamesmc1's Response to jamesmc1's Review

Written on: 14/09/2012

That's good to hear. I'm very happy about this and sure all your other customers are.

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★☆☆☆☆

“so many attempts to pay”

Written on: 14/07/2012

My patience was worn quite thin by the third time i attempted to pay for my 30 display business card holders as the system did not like paypal then my visa card authentification was a problemand the helpline call centre for displaysense had already shut down… Read Full Review

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★☆☆☆☆

“Do you want the truth?”

Written on: 06/07/2012

I think it is unfair to the us the customer that Display sense charges an extra £7 to customers that only want to buy something under £25, when I called them to discuss why the supervisor said it was because Display sense don't make enough profit on smaller items to me this is lazy why not source products where you will make a profit… Read Full Review

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★☆☆☆☆

“Company should be called 'Display Makes No Sense'”

Written on: 09/01/2012 by ChrisHallam88 (1 review written)

If you want expensive, flimsy products go to www.displaysense.co.uk Our tennis club bought a ballot box to hold plastic tokens for a house teams competition. Within 2 hours of being mounted the box had fallen off the wall and the poorly glued sides had come away from the rest of the box. After ringing ‘Display Sense’ an unhelpful sales advisor told me there was no possibility of a refund or replacement as it must have been our fault for the way the box was mounted to the wall (despite not… Read Full Review

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★☆☆☆☆

“display sense, no sense at all!”

Written on: 18/10/2011

wanted to return the miss-sold goods, only to be flattered by a impolite and very unhelpful person "Stuart". refused to help and make ma returns easier, sad to see that there's not a manager to speak to or complaint department! third world service… Read Full Review

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★☆☆☆☆

“Minimum charge requirement has put me off ordering again”

Written on: 07/10/2011 by adriennea1 (1 review written)

I wanted a particular small display for my restaurant. When I got to checkout there was a note saying that an additional £7 is charged for orders below £25. I therefore ordered a second item which I do not really need at this time. I have never come across this minimum order charge with other companies and it has put me off using this company again. I think that the minimum order charge should be highlighted on the front page of the website so that time is not wasted choosing the… Read Full Review

Guest's Response to adriennea1's Review

Written on: 24/04/2012

Very happy with my ordering process!
Before - last week before I logged on- I sent the same order in an email please see that only one order is sent! ie - 2 6xDL and 6A4 wall mounted brochure units
1 A4 wall mounted brochure holder.
Many thanks,
Sr Veronica O'Connell.
Firhouse.

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