Debt Line Reviews - www.debt-line.net

Click here if this is your business
★★★★☆
4.4 / 5
85% of users recommend this
Click here if this is your business
? Ask our helpful community of experts about this product or company
Debt Line - www.debt-line.net - Ask a question now

Media Gallery for Debt Line - www.debt-line.net

Debt Line - www.debt-line.net
Debt Line - www.debt-line.net
Debt Line - www.debt-line.net
Debt Line - www.debt-line.net
Debt Line - www.debt-line.net
Debt Line - www.debt-line.net
Debt Line - www.debt-line.net
Debt Line - www.debt-line.net
Debt Line - www.debt-line.net
Debt Line - www.debt-line.net
Debt Line - www.debt-line.net
Debt Line - www.debt-line.net
Debt Line - www.debt-line.net
Debt Line - www.debt-line.net
Debt Line - www.debt-line.net
Debt Line - www.debt-line.net
Debt Line - www.debt-line.net

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

★★★★★

“hi mtheir my friend before spoke to debt line and they...”

Written on: 19/04/2018 by davidowens (1 review written)

hi mtheir my friend before spoke to debt line and they are surpose to help people deal with debt today when we rang up we don't deal with it just given anumber any way… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“worse thing I could have done”

Written on: 07/09/2015 by Edwards189 (1 review written)

Well it all started good bin with debtline for sometime now. But a new company take over debtline and it so hard to work with them . Tryed put my payments up and all they keep say is we will have to do a review with you.which is ok if I didn't only just do one last month :( they are now starting to course more stress then my debtor's ever did.i have 2500 leave on my debts now and want then finished early next year so I can move on with my life but everytime you phone them to do something with… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Debt line ruined my life ”

Written on: 09/01/2014

I had a debt of 1100 up to now i payed 980 to this so callled debt managemant firm yet they have only payed 579 to my creditors so somewhere in all this 400 pound had gone missing i cannot afford this i am only on apprentice wages and they still try to shaft me with admin fees of 35 pound which they tried 3 times up to now please steer well clear from them i made a mistake a year ago when i was 18 and still paying for it now its even caused my girlfriend to leave me please no matter how bad it… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“A Big Mistake for Me!”

Written on: 11/10/2013 by smajdan2275 (1 review written)

I have a defaulted account because of this company! I was able to afford my monthly repayments. However, I sign up with them to lower my outgoings and to have some savings. What I didn't know was that they will suck your money for two months from the newly agreed amount of repayments and will only pay £1 to the creditor for the first 2 months or so. I signed up with them December. Paid them every single month but 5 months after, they still were not able to make arrangement with GE Money. as a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“A total joke!”

Written on: 14/05/2013 by Misme (1 review written)

I got in trouble with debts last year and stupidly agreed to a 'contract' with this money grabbing scheme. I was assured by paying £102 a month my debt (which was only £1500) would be payed within 20 months. After still receiving letters from the collectors who they were meant to be dealing with personally, decided to call them today to be told that because of interest charges on the debt (which I was assured would be frozen by the so called fleece bags) that I still have another 21 months… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Debtline relives my stress! ”

Written on: 02/05/2013 by MysticaUK2009 (1 review written)

Before I used to struggle with my payments as most of my utility bills are extremely high, they always wanted to be paid ASAP! I am always stress every end of the month worrying about the debts and letters I've been receiving from various creditors! I saw Debtline online and called them and made inquiry and I asked for their help and since I dealt with them I never get stress with my debts anymire! Also their staff are always helpful to talk to! Thanks for all your help!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“parasites”

Written on: 12/04/2013

Debt-line are parasites they found out my mobile number and called me 21 times in 3 hours while I was at work. I use my mobile for work and had to request from my line manager that I could turn it off. I have emailed and called also faxed but the wont stop I can no longer use my mobile phone so now its the house number that I will have to get changed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Steer well clear or these people”

Written on: 13/03/2013 by AlexHolly (1 review written)

I have been receiving nuisance calls regarding debt management for over a year since making a loan application. After failing to stop these calls through TPS registration, I decided to find out who was involved in the illegal dissemination of my credit information. Upon receiving one of these calls I feigned interest in an effort to be put through to one of the British companies who allow foreign call centres to pester UK residents. I spoke to a advisor from Debt Line and explained that I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Kittycat11's Response to AlexHolly's Review

Written on: 05/04/2013

the debt lines call centres are all UK based, think you may be talking about the wrong company

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“First class service, just what you like to expect!”

Written on: 09/02/2013 by Toripops (1 review written)

The staff at DebtLine are fantastic. They dont just read out robotic scripts, and are actually very enjoyable people to apeak with. They treat you as a human, and speak to you like one too. Nothing is a problem, highly recommended. Its refreshing to actually find a company who have staff with customer services skills you expect. If I needed to, I would use DebtLine again, and strongly suggest that anyone else needing debt management services use them too, whatever your situation. To finally… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“Only use if you are extremely struggling”

Written on: 04/02/2013 by Mark-2489 (1 review written)

Now I have been with these people for 1 and a half years. I started off trying to get a debt consolidation loan but I got declined because although all my repayments in the past were good I just didn't have much "available credit" which therefore didnt allow me to get the loan I wanted. I signed up and checked my experian credit report which showed me this information. So I closed it down thinking nothing more of it. I then get a phone call from Debt Line saying they can put all my payments… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Great service !”

Written on: 14/09/2012

When I was young I got myself in debt with credit cards, loans and store cards. I got to the stage where I couldn't afford to pay the repayments and was only able to pay the minimum payment which wasn't clearing the balance; therefore getting myself into more debt. A few years passed and then I found out that I'm going to be a dad. This made me realise I needed to sort myself out and get some help and that's when I found out about Debt Line. At first, I didn't think they would be able to help me… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Great help!!!!”

Written on: 16/06/2012 by Channy2007 (1 review written)

At first i was unsure whether to chose debt line as my debt management company but now i am so glad that i did! The staff are extremely helpful when i call and the service is brilliant! I have been with debt line for just over a year now and dont know how i would cope without them. I am able to pay my debts at an amount that is affordable an can finally see the monthly statement balance for each debt reducing instead of increasing! I would definitely recommend to a friend and want to say a big… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Fantastic”

Written on: 11/06/2012 by Nats24nyc (1 review written)

Can't say enough good things about debtline, fantastic customer service. I have only been with them for three months and finally see an end to the debt hole I dug myself into. They immediately took control and I have had little issues with creditors. The own personal account page is so easy to access and everything is there in one page. I originally had a dmp with an no fee debt charity. But found they where very slow to start negotiating with my creditors and poor customer service. Even… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Brilliant service”

Written on: 03/05/2012 by Sar87x (1 review written)

I'm now debt free thanks to debt line. The support I received was the very best and the team were always there to help. The payment plan was managed very well and managed to suit me. I would highly recommend debt line. I never once had a problem with them. Lovely team of people… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“EXCELLENT”

Written on: 13/01/2012 by mjs999 (1 review written)

I have been with debtline for only 4 months and am very impressed with their service and care. I was with Harrington Brooks before and what a difference in service, debtline are courteous and my creditors letters have pretty much stopped, I was still getting letters after 2 years with Harrington Brooks. I think the bad reviews on here about Debt line are wrong and people obviously did not listen to how they operate when they tell you. You can set up your debt plan online and its so easy to keep… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Fantastic!”

Written on: 26/10/2011 by Rob49 (1 review written)

Ash19f you must have the intellectual capacity of a 5 year old, that is most probably the most inaccurate review I have ever seen. Firstly they make it very clear to you that they will retain the first two monthly payments for the cost of setting up the plan, which every debt management company does, some even the first 3 or 4. (so its actually better than most) Secondly they do tell YOU to contact your bank if required, you would only have to change your bank account if the debts you have are… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“FIRSTCLASS DEBTLINE”

Written on: 07/09/2011 by paulinew32 (1 review written)

all i have is praise for debtline. I have read a lot of advice saying that because debtline are a fee taking debt management company, people should not use them, this is utter rubbish, i have been with payplan before a free debt management plan and debtlines speed and accuracy is second to none compared to payplans, so the fee is worth every penny due to the customer service you recieve. The staff could not be any nicer, Thomas especially has been very helpful, today most of my creditors have… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★☆☆

“Just joined Debt line”

Written on: 27/08/2011

I have a debt of £2000 with bristow and sutor and hate the people/company etc, the debt sarted as £900 from our council and they just kept adding fee's etc, turning up when i'm at work and intimidating my wife, so i found Debt Lines web site that said they will take over the payments for as little as £100 pm, (B&S wanted 275) i have received the doc's saying they have taken on my debt etc @£100 per month,the only annoying thing is MY AMOUNT TO REPAY HAS GONE FROM £2000 TO £4400, OMG from… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Well, what can i say, debt line has been like an...”

Written on: 05/05/2011

Well, what can i say, debt line has been like an extended family, i wish i had heard of them before i got into so much debt. but no worries, they have been there for me every step of the way. they came they saw and they kept their promises. no more phone calls, no more papers, no more hiding from the post man and no more letting the phone ring off the hook. i can not remember all their names, but credit to the whole debt team, keep up the good work. Come to think of they should be running… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“I had some problems in the beginning as there it...”

Written on: 20/04/2011 by GERgirlinUKonway2NZ (2 reviews written)

I had some problems in the beginning as there it happened that they deducted their fee as well as I paid them the fee. Also I expected to pay their 2 months of payments within two months which was then deducted quicker, but that might have been an oversight from my side, so please make sure you read the little print thoroughly to avoid getting stressed out.

However, they refunded the amount they had too much when I posted them the evidence of too much payment received and leaving me with, once… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Guest's Response to GERgirlinUKonway2NZ's Review

Written on: 13/06/2011

are they trustworthy?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
overview