Jacksons Fencing Reviews - www.jacksons-fencing.co.uk

★★★★★
4.7 / 5
96% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Jacksons Fencing - www.jacksons-fencing.co.uk - Ask a question now

Media Gallery for Jacksons Fencing - www.jacksons-fencing.co.uk

Jacksons Fencing - www.jacksons-fencing.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Zero customer care. ”

Written on: 17/06/2021 by LeeW9 (1 review written)

My bin store lid split and I contacted Jacksons who said they will send out a few replacement panels for me to fit. This was in April and I’ve had the misfortune to be dealing with a chap who has consistently not bothered to fulfill his commitments to keep me informed and actually get this posted out to me. It’s now late June and still nothing. Probably the worst customer experience I recall, very frustrating. I’ve now given up and decided to just try and deter as many potential… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Appalling Customer Service”

Written on: 26/04/2021 by scotty18 (1 review written)

I placed an order for 18 fence panels and a retreat shelter. One fence panel is defective and has a split and some wood appears to be splintering. I contacted Jackson as was informed that this was what they expected to see. I pointed out that this only one panel out of 18 was defective so it can't be that common place. I then received the same response from the Regional Manager who just repeated the same lame excuse and advised they will not be replacing the panel. Case closed! I can only… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Jackson’s 25 year guarantee is worthless!”

Written on: 31/07/2020 by Kingstonj27 (1 review written)

Jackson’s 25 year guarantee based on Jakcure treatment process is worthless. Jacksons did not respond to messages I sent over a two month period - Their customer support service is as shoddy as their over priced products. They will not stand behind the quality statements on their website - 'crafted for life, made with passion'. Based I my experience with this company - Do not buy from this company This fence and gate in the pictures is less than a year old A major factor in choosing the… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Lovely fencing from lovely people ”

Written on: 03/11/2018 by JordanMonroe433 (1 review written)

Great company and really easy to get help and support to get things right… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Fencing panels”

Written on: 10/03/2018 by Martin34 (1 review written)

Fencing panels were solid and well finished. Delivery driver very helpful doing an excellent job under less than perfect circumstances… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Verge marker posts”

Written on: 04/03/2018 by Howardv311 (1 review written)

Posts were of good, uniform quality and for once, a company supplying fixing screws has supplied good quality hardware. I will be replacing all of my posts with these from jacksons fencing… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Good wood, and a useful guarantee”

Written on: 26/02/2018 by bottleofscotch (1 review written)

Ordered some more post and rail wood - I'm always impressed with the quality of the timber provided, and the impregnation process which allows them to guarantee it for 25 years - worth having in my heavy clay soil. Not the cheapest, but I have more faith in it lasting than some others I have looked at… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Fast reliable quality”

Written on: 12/02/2018 by O'Keefepz409 (1 review written)

Delivered quickly and reliably - albeit on the back of a large lorry. Would’ve preferred smaller vehicle delivery as was a small delivery… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great quality and service”

Written on: 20/01/2018 by HectorBarnett (1 review written)

Very pleased with the quality of the fencing I purchased and it was delivered as promised. Delivery guy was friendly and helpful. Would recommend this company as reliable and good to do business with. Hilary… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent well made product”

Written on: 10/01/2018 by neilftaylor (1 review written)

We were delighted with the quality of the fencing.It was far better than we have bought before and very little more expensive. We would recommend it to anyone… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“On the ball”

Written on: 29/12/2017 by davestackhouse (1 review written)

As always top material, easy to order on line, quick & helpfull delivery… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“PROMPT AND EXCELLENT QUALITY”

Written on: 26/12/2017 by Warner496 (1 review written)

Order delivered as scheduled, well palleted and unloaded by cheerful and careful driver. No defects in any of the 50 pointed poles ordered and delivered… Read Full Review

Report this review
Was this review helpful? 0 0
★★★☆☆

“Fencing OK but pricey ”

Written on: 28/11/2017 by Angelov257 (1 review written)

I bought 'Venetian' fencing from Jackson's as I liked the style and they seemed to be only supplier. The panels are sturdy but the top rail planks were wonky and give a really wavy line if you look along the top of the fence from one end (my fence is 90cm but you wouldn't necessarily notice this if it was a high fence). I think the Venetian fence panels and associated components are expensive compared to other fencing options. Most annoying was the large, heavy and virtually indestructible… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Products and service”

Written on: 20/11/2017 by Lel27 (1 review written)

We ordered some fencing and sleepers and have to say the products are excellent as ins the service and delivery. Could not fault and would definitely recommend . Sleepers were solid and of excellent wood quality as were the fence posts which we can see would be very long lasting… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great company, fast delivery”

Written on: 15/11/2017

Great company very good communications. The staff are very friendly and extremely helpful, from the office who made sure my small order got to me in a very timely manner to the driver who took the patience to find us in the country and greet us with a big friendly smile. I would use this company again and would recommend it to anyone based on my experience of them. Thanks guys… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Satisfied customer!”

Written on: 06/11/2017 by Smarti007 (1 review written)

Efficient service, great products and a thoroughly satisfactory outcome… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great product ”

Written on: 28/10/2017 by Thermexman (1 review written)

Great quality fence panels. Delivered quickly and efficiently. Very happy with the whole service… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Quality four bay Pergola”

Written on: 16/10/2017

Item received on the promised day. Driver had followed all of the special delivery instructions to deal with restricted access. Item arrived as a bundle but driver let us check item before he undid bundle to make it easier for him and us to off load. Item was of good quality and went together easily as required. The pergola looks the part and definitely enhances the end of our drive. Because we had the pergola installed as a corner set and the corner was not a perfect 90 degrees we had to cut… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Good quality product!!!”

Written on: 16/10/2017

I ordered some treated posts for my road demarcation!. They were of excellent quality delivery was made direct by Jacksons ,and not to mention him by name the drivers efforts were outstanding at making this delivery possible under difficult traffic conditions , with a smile and great customer focus!. Well done the driver! … Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“A quality fence”

Written on: 14/10/2017

OVery pleased with my choice of Jacksons Fencing. From initial conversation, through ordering and delivery, they were most helpful and professional. The brochure which they sent pending delivery had a lot of useful information, as does their website. Very useful for DIY. The quality of the timber and panels is second to none. I am extremely pleased with the final appearance. The fencing is not cheap, but you get what you pay for - I didn't want a rubbishy looking fence… Read Full Review

Report this review
Was this review helpful? 0 0
overview