MyTrendyPhone Reviews - www.mytrendyphone.co.uk

★★★★☆
3.8 / 5
71% of users recommend this
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  • Value For Money

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MyTrendyPhone www.mytrendyphone.co.uk

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Latest Reviews

★★★★★

“Really happy!!!”

Written on: 12/02/2020 by sammy.mc (1 review written)

I purchased a set of headsets on MytrendyPhone and I can't believe how good they are. They produce an amazing sound, I am really happy with my purchase… Read Full Review

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★★★★★

“Love Mytrendyphone!!!”

Written on: 07/02/2020 by middleton.geek88 (1 review written)

This is my preferred website for online shopping. Ordering is simple en delivery is fast. Products and prices are good. Thank you!… Read Full Review

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★★★★★

“Such a positive experience!”

Written on: 05/02/2020 by Olivia.olive (1 review written)

Good products, fair price, excellent delivery service. Haven't had any bad experience from them… Read Full Review

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★★★★★

“Easy to shop”

Written on: 04/02/2020 by scarlett.wells (1 review written)

Found everything I needed for my new smartphone on MyTrendyPhone. Will continue to use this site. The products arrived in perfect condition, they're very affordable. Great website… Read Full Review

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★☆☆☆☆

“Disgraceful service ”

Written on: 22/09/2017 by EddieMilne6 (1 review written)

Absolutley disgraceful service. They advertise 2-5 days for a repair maybe longer in busy times. All sounds good except my phone didnt even reach the technician for over a week so completely false advertising. I've had to continuously chase them for updates where everyone I speak to gives me different story. I made an official complaint and the response i got said 'sorry for any inconvenience '. Totally unacceptable. I still do not know when im going to get my phone back but its likely to be… Read Full Review

Mtp_Uk's Comment

Written on: 09/10/2017

We kindly ask you to provide your order number so that we can investigate and be able to help you further. Thank you in advance.

Kind regards,
MyTrendyPhone Team

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★☆☆☆☆

“Slow to respond and lack of after care”

Written on: 13/05/2017 by Hooperxw310 (1 review written)

After an expensive purchase which arrived quickly I was happy, however when it proved faulty, they said it would be resolved in 24 hours. After a week, I contacted them again and a few days later still they told me there was nothing they could do… Read Full Review

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★☆☆☆☆

“Worst company ever”

Written on: 21/07/2016 by Parsons1976 (1 review written)

I sent my phone to them for repair 18 days ago and I am still waiting! I called and begged for speedy repair 5-6 times. I got nowhere. Just stay away! If you think it will not happen to you....IT WILL! I have never come across any other company in any other sector with such poor customer service. … Read Full Review

Mtp_Uk's Comment

Written on: 17/08/2016

Would you please be so kind to provide your order number, so that we can look into this? Thank you very much in advance.

Regards,
MyTrendyPhone.co.uk

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★★★★☆

“Satisfied Customer”

Written on: 19/11/2015 by Bruce988 (1 review written)

Really pleased with my new speakers, turned up on the day I was told they would. This was my first purchase, but I will definitely be returning!… Read Full Review

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★★★★★

“Great service & great product”

Written on: 28/05/2015 by Marianna8 (1 review written)

I've ordered a few items over the last couple of years, I simply can't fault this company with their great deals and excellent customer service. I highly recommend them… Read Full Review

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★☆☆☆☆

“ Do Not Buy from them!!!”

Written on: 07/12/2014 by zzChandler308 (1 review written)

I tried to make an order and pay it with PayPal. They've cancelled it saying that "for security reasons they had to cancel my order!" and emailed me back to say to transfer the money directly in their bank account - Who does that!!!! I tried to make the second order and the same happened! This time paid with PayPal again just to see if the order is going through. - But not chance! They said the same - to pay the money into their bank account! Then I've made a third order but I paid with my card… Read Full Review

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★☆☆☆☆

“Got my money but not sending out my item,”

Written on: 17/09/2014 by 176Cannon (1 review written)

They have taken my money but wont send my item because my address isnt in the yellow pages, even though i paid by paypal, and address is clearly stated on here. Said my money will be back in my account by tomorrow??? we will see sempt reaaly dodgy to me… Read Full Review

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★☆☆☆☆

“Phone repair”

Written on: 19/06/2014 by Sinclairrh65 (1 review written)

I’ve sent my phone for diagnose,(it was dead), After 2 and a half weeks they sent it back without any response . So I’ve spent 30 £ for just mailing my phone across the country and still not working First they are definitely not qualified for repairing a phone , Second they don’t have the guts and courtesy to tell the client that not able to find out what the problem is. So this is a real waste of money. … Read Full Review

Mytrendyphoneuk's Comment

Written on: 20/06/2014

Dear,
Normally, when you are sending your phone for diagnose, you should receive a report from us in written form. If we can repair the phone, we suggest you by mail the type of repair that we can make before we send the phone back. Since you did not leave any order number here, please be so kind to contact us by mail so we could check what happened.

Kind regards
MyTrendyphone

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★★★★★

“5 star service”

Written on: 12/06/2014 by Jabarik255 (1 review written)

Super fast delivery at a very competitive price, will buy agin and again! Thanks!… Read Full Review

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★☆☆☆☆

“I sent of my phone for water damage repair; spent £10...”

Written on: 29/04/2014 by Hancocksj140 (1 review written)

I sent of my phone for water damage repair; spent £10 on delivery, which will not be compensated. The page also fails to tell you that that delivery will be extra, £10.50 . The company DID NOT REPAIR MY PHONE, then refused any form of compensation. When I called customer service I was met by an unfriendly voice, that offered no help and a pathetic excuse for the lack of compensation. The statement that on the webpage it says there is a 70% success rate, give no indication that they will not… Read Full Review

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★☆☆☆☆

“A timewasting and unfunny joke”

Written on: 25/10/2013

Ordered phone listed as in stock, ready to ship with details on page saying items valued at over £60 should be delivered within 1 - 2 days. Paid by Paypal. The online tracking available through their confirmation e-mail then said up to five days for delivery. An enquiry was sent to ask re. dispatch, expected delivery date and a reply was received saying that they had cancelled my Paypal payment for "safety reasons," and could I deposit the payment into their bank account directly. [Alarm bells… Read Full Review

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★★★★★

“Better than I expected.”

Written on: 09/04/2013 by OTCTLC (1 review written)

What a find! I didn't know what to expect. Found everything I needed. The pricing was great… Read Full Review

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★☆☆☆☆

“Beware!!!!”

Written on: 12/03/2013 by JackReyn (1 review written)

Be very careful of ordering from this site. They've taken my money but no goods have arrived. They don't send registered mail so no proof of sending… Read Full Review

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★★★★★

“My Trendy Phone gave me really good service”

Written on: 28/01/2013 by VickyNicky (1 review written)

I would recommend My Trendy Phone as they give a very prompt service and communicate everything very well via email… Read Full Review

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★★★★★

“Excellent Service :)”

Written on: 25/12/2012 by ErinPreston (1 review written)

Would definitely recommend this company, used them a couple of times, service was excellent. I had a small problem with one order, just a picking error and this has been sorted with no problems very quickly. I am looking forward to using them again. Goods are exactly as describe. Excellent. Merry Christmas!… Read Full Review

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★★★★★

“Great selection and great prices, this is the place to...”

Written on: 22/11/2012

I did my research and found that the prices for everything I was looking for were lower than anything I could compare it to. The website information is upfront. I also like the price match option. I will come back… Read Full Review

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