Camerich Reviews - www.camerich.co.uk

★★★★★
4.6 / 5
88% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Camerich - www.camerich.co.uk - Ask a question now

Media Gallery for Camerich - www.camerich.co.uk

Camerich - www.camerich.co.uk
Camerich - www.camerich.co.uk
Camerich - www.camerich.co.uk
Camerich - www.camerich.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“wonderful service start to finish”

Written on: 06/03/2020 by Fox423 (1 review written)

Wonderful company to deal with. Bought the sofa from Camerich Kings Road, dealt with the member of staff there, can't thank her enough for her help. Unfortunately I had to return the sofa as although I had tried it many times instore, I found it eventually after 2/3 months too uncomfortable for me with my bad back. I expected difficulty returning it, but I had no problems. I sent them photos of the sofa and they agreed on the return and a full refund. Thank you to the person I dealt with for… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great response when help was needed”

Written on: 06/06/2019

We ordered our beautiful new L-shaped sofa from the Camerich shop on Great Titchfield Street, where the staff was very helpful, accommodating and knowledgeable. When it was delivered and assembled, it transpired that the two sofa pieces that create the 'L' couldn't simply be clipped together as we'd seen with other models. This meant the pieces kept moving appear, making it rather uncomfortable if you were unfortunate enough to sit in the wrong spot. But the design consultant, who had advised… Read Full Review

By Camerich

Written on: 26/06/2019

Thank you for taking the time to provide such wonderful feedback of your experience at Camerich West End. We are delighted to hear that you are now most happy with your sofa and hope that you can continue to enjoy it for many years to come.
Of course, if there is anything further we can ever do to assist, please do not hesitate to get in touch.
Kind regards,
Camerich

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Excellent service and products”

Written on: 04/09/2018 by 94Duckworth (1 review written)

They delivered on time and took great care to ensure everything was set up properly. Can't fault anything. After sales service very good, especially from the Swiss Cottage Manager… Read Full Review

By Camerich

Written on: 05/09/2018

Good Morning

Thank you for your kind words and taking the time to review your experience with Camerich. We are delighted to hear that your order was recieved on time and that you are most happy with the products in your home. Here at Camerich we pride ourselves on providing the best possible customer service we can and is always reassuring to hear from our customers that this is recieved.
We hope that you will be most happy with your items for many years to come and should you have any future furniture requirements, we hope we can assist again.
Kind regards
Camerich UK

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Thank you Camerich!”

Written on: 05/08/2018 by Juliemayorison (1 review written)

I visited the shop in Swiss Cottage. The staff were extremely knowledgeable and helpful. I decided to order two leather sofas that were delivered in the specified time by a very professional delivery company. The sofas are very comfortable and of such good quality. Everyone comments on how stylish they look! I cannot fault both the product and service that I received… Read Full Review

By Camerich

Written on: 09/08/2018

Good Afternoon,
Thank you for taking the time to write such lovely feedback about your experience with Camerich and we are delighted to hear that you are so happy with both the sofas and our services. We have no doubt they look stylish in your home and hope that you will be happy with the furniture in many years to come. Should there be anything further we can assist you with, please do not hesitate to get in touch.
Kindest regards Camerich

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Amazing service from Camerich”

Written on: 31/07/2018 by aholt2018 (1 review written)

Camerich - and especially Ruby - were so helpful to us when we discovered our sofa in storage had been destroyed through fire. They organised a new sofa for us with a loan one to tide us over and were so helpful and sympathetic. Would definitely recommend!… Read Full Review

By Camerich

Written on: 01/08/2018

Good Morning

Thank you for taking the time to write such a lovely review of your experience with Camerich, I will be sure to pass your gratitude to Ruby. Whilst I am very sorry to hear that your original sofa was sadly destroyed, I am delighted to hear that you were able to find a new replacement with Camerich and are enjoying your loan sofa whilst you wait. I hope you will be just as happy with your ordered sofa once it arrives.

Kind regards
Camerich

Reply to this comment
Report this review
Was this review helpful? 1 0
★★★★★

“But what sofa to buy??”

Written on: 30/07/2018 by Mrs_Hughes (1 review written)

We'd moved to our new flat completely sofa-less and with no clue as to what we wanted. Recommended by a friend we visited Camerich who used their interior design knowledge to recommend the perfect size and style for our new home and was delivered within no time. Will buy all our furniture from the Camerich team in the future… Read Full Review

By Camerich

Written on: 30/07/2018

Good Morning Mrs. Hughes,
Thank you for taking the time to post some positive feedback of your experience at Camerich.
We are delighted to hear that our that our Design Consultants were able to assist you in choosing the perfect sofa for your home, and even more so that it was promptly delivered, allowing you to enjoy it straight away. We have no doubt it looks fantastic in your new flat.
If there are any more furniture items you need to complete your new home, we would be more than happy to help.
Kind regards,
Camerich.

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Great showroom with amazing service”

Written on: 21/06/2018 by KieraMonroe106 (1 review written)

I normally wouldn’t be bothered to post a review online but I was so impressed with the service I received from this company that I felt I should. We just bought our first house and a friend recommended Camerich to us. Went to the showroom last week and the girl in there was super helpful, even made us a delicious coffee whilst we tested out the sofas. We were a little clueless about what was best for our space and they even did helpful drawings to help us visualise. We finally decided on the… Read Full Review

Camerich's Comment

Written on: 03/07/2018

Hello
Thank you for your wonderful feedback. We genuinely appreciate our customers taking the time to review and share their experiences with Camerich. I am delighted to hear our Design Consultants were able to assist you with choosing the perfect products and glad you enjoyed your coffee also. We hope you are enjoying your loan sofa whilst you wait for your own sofa to be made and have every confidence that you will love your own furniture even more when it all arrives.
Thank you again for taking the time to post your review and if there is ever anything we can do to assist further, please get in touch
Kind regards
Camerich

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Amazing experience ”

Written on: 11/02/2018 by DavidCurzon (1 review written)

An amazing store, with outstanding products - quality, craftsmanship and design of the highest order. The person I dealt with is an absolute star, helpful, attentive and nothing is too much trouble… Read Full Review

By Camerich

Written on: 12/02/2018

Hi! Thank you for your wonderful feedback, this is highly appreciated and we are pleased to hear you were so satisfied with the experience. We hope you will be most happy with your furniture! Please do not hesitate to get in touch should there be anything else we can assist you with in the future.

All the best,
Camerich

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Excellent Service & Furniture”

Written on: 24/01/2018 by DahliaCross145 (1 review written)

I recently bought a two-seat sofa, dining table and chairs from their West End showroom. The staff were incredibly helpful, they understood what I wanted for my space and made me feel so at ease throughout the whole process. In addition, my furniture was delivered within a week, the same day I moved in! The sofa is so comfy and the dining table and chairs look fab, I could not be happier! I would highly recommend Camerich to everyone and I will definitely go back when I need more furniture!… Read Full Review

By Camerich

Written on: 25/01/2018

Good Morning DahliaCross145
Thank you for taking the time to post a review of your experience with Camerich. We are delighted to hear that you are most happy with the service you received in store, and even more importantly with the products once they are in your home. Please do not hesitate to get in touch if we can be of assistance with any future purchases.
Kind regards
Camerich

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Amazing sofa - thank you! ”

Written on: 03/07/2017 by ReneeFitzsimmons202 (1 review written)

I would absolutely recommend Camerich if you're after a super comfortable and gorgeous sofa. The staff were really attentive and showed me around a number of different options to help me pick the best one for me and my partner. Will come back again!… Read Full Review

By Camerich

Written on: 03/07/2017

Good Afternoon

Thank you for taking the time to post such lovely feedback of your experience at the Camerich showroom. We are absolutely delighted that you are most pleased with your Camerich sofa and hope that both you and your partner can continue to enjoy it for many years to come. If there is anything further that we can assist you with, or should we be able to help with any of your future furniture requirements, please do let us know.

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Brilliant Cusomer Service”

Written on: 13/06/2017 by ruHolder56 (1 review written)

My boyfriend and I bought a sofa from Camerich which has recently arrived and we're so happy with it! The customer service when we were in the showroom was excellent, really helpful and really helped us ensure we were making the right decision in terms of colours and size (as it's a big purchase!). We didn't feel rushed and had lots of opportunities to ask lots of question and really put our minds at east. Having a loan sofa was also an absolute life-saver as we had somewhere to sit whilst we… Read Full Review

By Camerich

Written on: 20/06/2017

Thank you for your kind feedback ruHolder56, we are delighted to have been of assistance and even more pleased to know that you are happy with your purchase. At Camerich we really enjoy taking the time to get to know our customers, to ensure that the furniture you receive is just right. Please do not hesitate to contact us if we can help with anything in the future. The Camerich Team.

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Fantastic new sofa! ”

Written on: 09/06/2017

I love my new Camerich sofa delivered this week! I didnt think it was possible to find such a fantastic sofa for quite an awkward room, but on visiting a couple of the London showrooms I was given various options that really maximised the space. The sales staff even drew up a few visualisations which helped me make my decision. The next decision was the colour and fabric and I was given plenty of samples to try out at home before committing. They even lent me a sofa whilst I waited for my… Read Full Review

By Camerich

Written on: 12/06/2017

Dear Guest,

Thank you for taking the time to let us know about your experience. We are ever so pleased to have helped with your furniture search and are sure you will enjoy the piece for many years to come.

Please do not hesitate to get in touch if we can help with anything else in the future.

Kind Regards
Camerich

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“So pleased!”

Written on: 24/04/2017 by Sommervilles (1 review written)

The whole experience has just been amazing, from entering the store to choosing the right couch, colour and fabric. We went with the Elan which is so comfortable, with my back problems I need a firm couch and the Elan is perhaps the most comfortable couch I have had. It took a couple of months for the build and delivery but so worth the wait. The delivery and setup was so helpful, I'll be buying future couches from Camerich and definitely recommend… Read Full Review

By Camerich

Written on: 25/04/2017

Good Morning Sommervilles,
Thank you very much for taking the time to write such glowing feedback of your experience with Camerich. We are most pleased that your Elan sofa was worth the wait and is everything you hoped it would be. We hope that you can continue to enjoy your sofa for many years to come.
Please do let us know if there is anything further we can do to assist you with any future furniture requirements you may have.
Kind regards
Camerich

Reply to this comment

Sommervilles's Response to Sommervilles's Review

Written on: 27/04/2018

I was going to update this review but couldn’t. My advice is to stay clear.

Worst aftercare service ever. The sideboard that we ordered ended up taking almost 7 months to arrive. Apparently the original order ‘fell off the back of a ship’, well that’s fine, accidents do happen. However the sofas that I thought were so comfortable, well the seat, 8 months in started to dip so that when you sat on it you sunk into a hole. Reported this at 11 months as it got progressively worse. Camerich will point you to your guarantee that ‘fillings are not covered’, take note that actually going down the legal route EU legislation will support you as a consumer and UK legislation is even more in our favour. They sent an ‘unbiased’ engineer from FIRA ( unbiased and paid for by them who’s initial words were doesn’t look like there is a problem...look, not sat on not etc but there to reduce costs of repair or replacement). I have never experienced such a poor experience or such faulty goods from any other furniture store and that’s saying something. Buyer BEWARE.

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 2 Comments
★★★★★

“Dream sofa, fast delivery!”

Written on: 17/02/2017

I couldn't be happier with my new Camerich sofa, I went for the popular Lazy Time plus sofa for my new flat and it has definitely lived up to expectation! I receive plenty of compliments on it, it's extremely comfortable, looks great and is really fantastic quality. The delivery was fast and efficient, the sofa came within a couple of days of placing the order, the delivery team even gave me an early morning slot and the sofa arrived before I left for work. The removable covers on the sofa are… Read Full Review

By Camerich

Written on: 02/03/2017

Dear Guest

Thank you for your review of your Lazy Time plus sofa. As one of our most popular ranges, we have every confidence that you will continue to receive many compliments for years to come about this beautiful sofa. It's beautiful aesthetics coupled with unrivaled comfort really do make it the perfect choice.
As for your covers, do remember whilst full replaceable to give you whole sofa a new look, you can also dry clean these should you wish to freshen your sofa up over the years.
Thank you again for your kind words and should there be anything further we can do to assist, please do not hesitate to get in touch.

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Great Quality/World Class Customer Service”

Written on: 06/02/2017 by pnMcNulty370 (1 review written)

I initially visited the Camerich showroom to find inspiration as I have recently moved into a new flat. I was very impressed by the sales representative's knowledge about interior design and most importantly friendliness. They really make you feel welcome there! As I found space planning rather difficult, they kindly offered to send me some 3D visuals to get a better idea about the space and style. I am very happy with the quality of the sofa and the overall process from start to finish. I was… Read Full Review

By Camerich

Written on: 07/02/2017

Good Morning pnMcNulty370

Thank you for taking the time to post such a lovely review of your experience with Camerich.
I am delighted to hear that you are most happy with the sofa that you have received and hope that you and the sofa are settling in to your new flat.
The covers of the sofa are indeed fully removable, so should you wish to order some replacement covers in the future, please do not hesitate to let us know.

Kind regards
Camerich

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Great experience!”

Written on: 25/01/2017 by gma1955 (1 review written)

Really impressed with my experience with Camerich from start to finish. The sales staff were clearly very knowledgeable and helpful and even kept me topped up with coffee whilst I made my decision. We ended up visiting 2 of the showrooms and found them to be just as helpful in each. I was happy to wait 12 weeks for my delivery especially when the offer of a loan sofa was made - fantastic idea! Now that my actual sofa has arrived I must say the quality is second to none, I wouldn't hesitate to… Read Full Review

By Camerich

Written on: 01/02/2017

Good Afternoon gma1955

Thank you for your review and such glowing feedback of your experience at our Camerich showrooms. We are delighted to hear that our design consultants could offer
both their extensive furniture knowledge as well as a delicious coffee and also to hear that you are most happy with your sofa now it has arrived. Of course, if there is anything else you ever need please do not hesitate to ask.

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Great Service & Fantastic Quality”

Written on: 21/12/2016 by Moshe458 (1 review written)

Right from point of sale the staff were extremely friendly and helped me make my decision on what to buy. I decided to go for one of the most popular ranges - I've recently received my sofa and have to say I am so happy with my order. The quality seems fantastic and the colour I choose looks even better than I had imagined! Would definitely recommend to anyone who wants something with a modern design and well priced. Am now thinking I may go back for some other furniture items!… Read Full Review

By Camerich

Written on: 21/12/2016

Good Afternoon Moshe458

Thank you for your review and leaving such wonderful feedback of your experience at Camerich. I am delighted to hear that you have now received your sofa allowing you enjoy it over the festive season. If you do decide to proceed with ordering some additional pieces in the new year, please do let us know and we will of course be happy to help again!

Kind regards
Camerich

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Great Shopping Experience ”

Written on: 01/12/2016 by Emilie81 (1 review written)

I dreaded the shop for our new sofa but my experience at Camerich Mortimer Street quickly changed that to joy! Especially after popping into other furniture shops in the area, where prices were ridiculously high and the ordering process confused me. I LOVED the extensive range of fabric samples and how they were presented, made the experience of choosing a more high end one for me. Also really enjoyed coming up with designs of my favourite sofa from the collection to fit my space at home. I… Read Full Review

By Camerich

Written on: 02/12/2016

Good Evening Emilie81

Thank you for your kind words and leaving us such fantastic feedback of your experience at our West End showroom. We are delighted to hear that the team there impressed you with both their product knowledge and advice allowing your time in the showroom to be enjoyable.
We hope that you will be most happy with which ever pieces you chose and of course when the time comes to grow your collection of Camerich furniture please do let us know and we will be happy to help once again.

Kind regards,
Camerich

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Fantastic Experience! 5* Service!”

Written on: 29/11/2016 by 1951Dunn (1 review written)

I cannot recommend Camerich enough, not only are the products to an exceptionally high standard but the staff are all friendly and welcoming as well. The process went so smoothly I have recommended to my closest friends and family! The staff offer you more than enough help and even drew up 3-d plans of our living room right there in the showroom! This gave us a proper understanding of our space and what options were available to us. We cannot wait to get our lazy time plus sofa in our space and… Read Full Review

By Camerich

Written on: 30/11/2016

Good Morning 1951Dunn,

Thank you for your kind feedback on your experience at Camerich. I am delighted to hear that our design consultants we able to assist you in gaining a better understanding of your space with their design skills. We hope that you will be most happy with your sofa choice once it has been delivered and if there is indeed anything further we can do to assist with choosing some storage options, please do not hesitate to ask.

Kind regards,
Camerich

Reply to this comment
Report this review
Was this review helpful? 0 0
★★★★★

“Lovely sofa and great service!”

Written on: 03/11/2016 by Keyonr14 (1 review written)

I have just received my new Camerich Lazy Time Sofa and I could not be happier with the result! After searching far and wide for a comfortable sofa that doesn't cost the earth, I eventually discovered Camerich after a close friend who is also an interior designer recommended them. The service was truly impeccable from start to finish. A design consultant in their West End showroom went so far as to draw up a 3D model of my entire living room in order to help me visualise how various sofas would… Read Full Review

By Camerich

Written on: 03/11/2016

Good Evening Keyonr14

Thank you for providing such wonderful feedback of your experience at Camerich. As you may know all of our staff are industry trained so can provide both expert interiors knowledge as well as the additional 3D design service to help you visualise your space. I am delighted to hear that you and you family are enjoying your Lazy Time sofa, it is one of our most comfortable and an ideal place to spend these fast approaching cold Winter evenings.
Of course, if there are any other furniture requirements you may have in the future, please do let us know.

Kind regards
Camerich

Reply to this comment
Report this review
Was this review helpful? 0 0
overview