TVC-MALL Reviews - www.tvc-mall.com

★★★★☆
3.8 / 5
74% of users recommend this
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★☆☆☆☆

“AVOID AT ALL COST. ”

Written on: 21/11/2018 by iptune (0 reviews written)

The sale went through, no problem even though you are not made aware that you will have to pay import tax. Still not a problem. The projector developed a problem after a few weeks and I contacted them to enquire about warranty or their repair centre I'm the UK. I contacted them on the 5th of July 2018 and it's now the 21st of November 2018 and NO working projector. They keep saying they will help resolve until they admitted they can't help but will refund me my money back through PayPal. Money… Read Full Review

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★☆☆☆☆

“SENT WRONG ITEM”

Written on: 18/09/2017 by qbStephenson210 (1 review written)

I was sent the wrong part number and after several attempts to contact via email and telephone calls to their customer service to rectify, correct the replacement or reimbursement the issue was and has not been corrected, Do not recommend doing business with company that does not respond to rectify issue… Read Full Review

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★☆☆☆☆

“NEVER AGAIN! Bad assistance and awful Return policy”

Written on: 27/07/2017 by Dellucca (1 review written)

I will never buy again from them. I purchased a micro project which does not work properly: the battery expeires in few minutes (much less than the ones mentioned on the technical specifications) and after advising the assistance I need to send videos and photos over first so they can check with their supplier before giving me a response. I have asked clarifications about the return policy to my contact by their assistance (freda) and I received some incomplete and incosistent replies. Today… Read Full Review

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★☆☆☆☆

“Poor delivery and after sales”

Written on: 03/03/2016 by Ralstonbw116 (1 review written)

So far it has taken near 8 weeks and still no order received. I have contacted twice, after three weeks and again after seven weeks and on both occasions asked to wait a few more days… Read Full Review

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★☆☆☆☆

“Package nvr sent, response time horrible, bad business ”

Written on: 30/11/2015 by Lakeisha1 (1 review written)

I purchased from tvcmall on November 17th, 2015 my package was never shipped out and tvcmall said ups had it and they do, my tracking number shows no information on it. Tvcmall will not provide correct information regarding my package. My package was almost 300.00 usd. I just got off phone with paypal to put a dispute/ claim in for full refund in 10 days. I will never do business with them again. I received email responses but they all said the same thing  'item has been in customs clearance'… Read Full Review

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★☆☆☆☆

“unserious company! watch out!”

Written on: 15/01/2015 by txUrquhart479 (1 review written)

Hi all! I put an order for 26,77USD.paid. Got no order confirmation. called and no one answer. send a lot of mail and no answer. twelve days later I got a mail I have to pay another 33USD to get my stuff. So 56,77 dollars for something worth under 8 dollar. Have been trying to get my money back. I recommend all you in the same situation to make an complain by your bank or card holder! and don´t ever do business with them!The high price from the beginning is with express delivery if you… Read Full Review

Lakeisha1's Comment

Written on: 30/11/2015

I purchased from tvcmall on November 17th, 2015 my package was never shipped out and tvcmall said ups had it and they do, my tracking number shows no information on it. Tvcmall will not provide correct information regarding my package. My package was almost 300.00 usd. I just got off phone with paypal to put a dispute/ claim in for full refund in 10 days. I will never do business with them again. Thankyou for your post

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★☆☆☆☆

“TVC Mall Order V14082805683”

Written on: 15/12/2014 by ScottVaughn (1 review written)

I still haven’t had the courtesy of a response to my previous mail. I did not receive my parcel that was supposed to be delivered weeks ago. You indicated that I should contact my post office but not which one. Also if the contracted courier company is paid for the delivery they should ensure that it is delivered to the physical address indicated on the order. I can’t make any other logical deduction other than you and your company doesn’t care or is just incapable to take ANY… Read Full Review

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★☆☆☆☆

“Don't trust the reviews for this site.”

Written on: 12/03/2013

I really don't know anything about this site except that they are faking their own reviews. The bad grammar and spelling gives them away as a Chinese company who is paying employees to post fake reviews. Just read them, they all say the same things in their reviews and they misspell all the same words. I wouldn't trust them. Even if they are legit, I'm sure you'll wait a month or more for them to ship from mainland China. Consider yourself warned!!! … Read Full Review

Jack8080808008's Comment

Written on: 23/10/2013

i have to say that i saw the same thing!! its like when i would use a translator for spanish home work and my teacher knows. its like they used a translator or those Chinamen just cant Speaky the English

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★☆☆☆☆

“HORRIBLE”

Written on: 11/03/2013 by luckyhands (1 review written)

this company is terrible. Tehy will Never send out your goods on time. after a month they starting packaging your items. In the meantime they just keep you on the line with poor customer service. avoid this fake place… Read Full Review

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