Uk Wholesale Direct Reviews - www.uk-wholesale.co.uk

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★★★★☆
4.1 / 5
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Latest Reviews

★★★★★

“Excellent Service for more and more years!”

Written on: 14/04/2018 by wesleydowns (1 review written)

UK Wholesale have been providing our phone lines for some years now and we have never been disappointed. The customer service has been of the highest standard and just seems to get better year on year. When we have a need in our telephone requirements nothing is too much trouble and the service is personal and tailor made to meet our business needs. We feel that UK Wholesale is a company we can totally trust to deliver the best product and service at an excellent price and that our business… Read Full Review

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★★★★★

“excellent service provided”

Written on: 28/03/2018 by BOKER123 (1 review written)

I was very pleased with the service provided by Vikkie and her team. Everything went very smoothly including the engineer turning up on time. A very nice experience considering the stories you here from some people who change broadband suppliers. MANY THANKS… Read Full Review

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★★★★★

“Best phone/phone line provider”

Written on: 22/03/2018 by restorer (1 review written)

No complaints at all about the products and services I get from UK Wholesale. Been with them for about 12 years now and although other companies regularly try to get my business UK Wholesale is always cheaper. Plus they do NOT raise their prices to me. Openreach provides the physical line and when I have had line problems one call to UK Wholesale and they get straight onto it and get it sorted out. Never had any problems with broadband provision with them… Read Full Review

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★★★★★

“Customer service second to none!”

Written on: 31/07/2017 by allielsie (1 review written)

Fantastic customer service from the very start. Efficient and friendly - cannot recommend highly enough. Have spoken with several members of the team, regarding transfer of both phone and fax lines - all have been friendly and quick to resolve any queries. Most competitive pricing we could find too! Thank you all - we will spread the word! :)… Read Full Review

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★★★★★

“Broadband provider and after sales service”

Written on: 26/06/2017 by RichardPeck (1 review written)

Having used UK Wholesale Direct for many years I had a need for a new broadband at another premises and once again the help and service was first class and we were up and running the day before we needed it for a major job - cannot sing the praises of my contact enough thank you… Read Full Review

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★★★★★

“The best service and help you could ever get”

Written on: 17/06/2017 by xfMiller103 (1 review written)

The best service you could hope for all questions are answered all enquiries are dealt with in a professional manner THE BEST 5*… Read Full Review

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★★★★★

“Customer”

Written on: 15/06/2017 by Ciren21 (1 review written)

Staffed by real people, based in the UK, who know what they are talking about and are extremely nice. Fabulous value for money. Very efficient. Always someone real on the end of the phone. Never had a problem with them. … Read Full Review

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★★★★★

“Service”

Written on: 24/05/2017 by Tonyxxxxxxxxxx (1 review written)

Service to join was excellent nothing was a problem. The lady who dealt with me sorted everything out was not a problem also kept me updated. Thank you again. Would recommend to friends etc, also did price promise and beat xtl prices… Read Full Review

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★★★★★

“UK Wholesale Review”

Written on: 11/05/2017 by OscarRollins (1 review written)

I am very pleased that have chosen UKW to change my telephone and broadband services to. The service I have received has been prompt, polite, helpful and a huge improvement from the service of my previous provider. It is so pleasant to call UKW and be able to talk to someone within a few minutes rather than hang on for a long period of time. Also I have been able to talk to the same person, by request, each time I have called which makes the process so much easier. I do not usually respond… Read Full Review

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★★★★★

“Great Service”

Written on: 06/04/2017 by 362Long (1 review written)

Great service, can do attitude. Breath of fresh air compared to faceless moronic corporations… Read Full Review

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★★★★★

“Highly recommended”

Written on: 05/04/2017 by Javonz28 (1 review written)

We are a company with various sites across the country and have slowly (over the last 2/3 years) been moving all our telephone and broadband lines to UK Wholesale as the current ones came to an end. Our savings in 1 year alone was over £5000 by switching to Uk Wholesale. I have one person that I deal with (Vikkie) who is excellent. I have a direct telephone number to her and if we do ever have any problems, within 1 call Vikkie checks the lines and sorts out the problem. If it is… Read Full Review

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★☆☆☆☆

“Do not use this company !!!”

Written on: 22/01/2017 by zqJordan1994 (1 review written)

After our contracts expired, I was told that I can write them a letter to cancel their services and give them a 30 day notice. After doing this, I was sent a disconnection fee but they told me that I would not be charged a fee because I was out of contract. The company is awful. through out the years they would cut my services off with no notice if I was late with paying. They offer you brilliant prices but after a couple of months these brilliant prices disappear. Their customer service… Read Full Review

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★☆☆☆☆

“Terrible Company, AVOID AT ALL COSTS”

Written on: 26/10/2016 by Rovvert1968 (1 review written)

We are a property management company and we interested in changing 1 of the phone lines, which operates the electric gates at an apartment block, eventually, got it through to the staff member exactly what i needed and were they able to provide it. I opted for the pre-pay 1 year line rental in advance and the invoice arrived in the post a couple day later and their terms stated i had 14 days to pay to it. Next day they rang me looking immediate payment and i stated the invoice terms state di… Read Full Review

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Roxy214's Response to Rovvert1968's Review

Written on: 22/01/2017

uk wholesale Direct are absolutely terrible for any business to use.

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Boxo's reply to Roxy214's Comment

Written on: 06/04/2017

hmm,, this is a worry I have been debating going with this company, and said I did not like the t&c`s but the guy tells me they are not pushy at all when dealing with late payment?? and has even sent an e.mail stating the t&c`s are not true to form ??

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★☆☆☆☆

“UKWholesale Direct to be avoided due to terrible services ”

Written on: 20/02/2015

UKwholesale adviser's were helpful we were never able to get the fault sorted which lasted for nearly five years. Telephone line use to crackle and was iterating for me and customers. Also the broadband was intermittent which resulted in loss of time in trying to process orders over the Internet. We complained on numerous occasions and even had a BT engineer visit our premises who "confirmed that we had no detectable fault at our end of the line". So in short we paid for a service that they did… Read Full Review

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Boxo's Comment

Written on: 06/04/2017

hmm that`s a worry!

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★★★★☆

“I run a florists in Worthing and was very concerned...”

Written on: 26/08/2010 by Emma87 (2 reviews written)

I run a florists in Worthing and was very concerned about switching my line to another company as we get a lot of our orders over the phone, however I took the plunge as the offer looked very good and so far so good. I have not had to contact them, except when I was panicking to make sure everything would be okay and the person I spoke to was lovely so I have no complaints there. The price of the bill what they promised it would be and this has made my stress and worry that everything was… Read Full Review

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