The Currency Club Reviews - www.thecurrencyclub.co.uk

★★★★★
4.9 / 5
97% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

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The Currency Club www.thecurrencyclub.co.uk

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Latest Reviews

★★★★★

“Excellent service”

Written on: 18/03/2020 by Lmfray (1 review written)

I was looking for a way to sell back leftover Egyptian pounds because although the Post Office sold me them, they won’t buy them back. Fortunately I found the Currency Club online. They offered good rates, it was really easy to navigate the site and the instructions were very simple. I felt a bit uncertain, having never used them before, but I posted the currency using the Post Office Special Delivery and had an email at lunchtime the next day confirming delivery. The sterling equivalent… Read Full Review

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★★★★★

“Secure,fast, competitive rates.”

Written on: 25/02/2020 by rogerpope (1 review written)

Great to deal with, easy transaction, good exchange rates and delivered on the button as requested. Cannot fault them, would recommend them to anybody.5 Star… Read Full Review

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★★★★★

“Super service ..every time”

Written on: 03/02/2020 by sgPower90 (1 review written)

Great way to receive currency! Always prompt and a seamless service. I've recommended it to my colleagues who have also been impressed. The only way to get currency!… Read Full Review

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★★★☆☆

“Beware Credit Card Charges”

Written on: 28/01/2020 by sqMonahan299 (1 review written)

Have previously booked currency with them with reasonable success. Most recently decided to book currency with credit card as website advised that the only extra cost was a .29% service charge. On receiving my credit card statement I noticed that £38 (5%) had been charged by the credit card company. I queried it and was told it was a cash advance fee. I would have obviously paid by debit card or bank transfer had I been aware as this charge plus the +0.29% charge made this a very expensive… Read Full Review

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★★★★★

“Superb Service”

Written on: 10/01/2020 by SandyJS (1 review written)

Have used this site several times now to order currency and have been impressed by the speed and efficiency of their service. Yesterday, I tried the buy back service for the first time and am equally impressed. Sent my unused currencies on Thursday morning, had an email Friday morning to say it had been received and just after Friday lunch time, the agreed amount was in my bank account. Super efficient and I'd highly recommend the Currency Club. Their rates are highly competitive too… Read Full Review

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★★★☆☆

“They don’t read the customer request properly ”

Written on: 08/01/2020 by Murphy1968 (3 reviews written)

Great rate, quick delivery. However, when ordering you are given the choice of how you would like your currency. I chose ‘mixed denominations’.... guess what.... I got all the same value of bank note.... Currency Club you should employ staff who can read!!!!!!! Disappointed customer… Read Full Review

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★☆☆☆☆

“Don't use this company”

Written on: 22/12/2019 by BobDowner (1 review written)

Don't use this company, they operate outside of the law putting your payment at risk should they go bust! Failure to deliver within a reasonable time and after the agreed deadline is a breach under the Consumer Rights Act 2015. Their terms and conditions cannot override your statutory rights. After 9 days since my order first went missing they are refusing to refund my payment whilst they conduct an "investigation" and can give me no idea when this will be completed. In the meantime they are… Read Full Review

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★★★★★

“As good as it gets”

Written on: 11/12/2019 by Denjar77 (1 review written)

Needed some AU dollars and started to shop around. Very unimpressed with most high street rates. So I looked on line and compared currency sellers and decided on The currency club for various reasons. Glad I did, as the did exactly what they said they would do. Received in about 36 hours. Also kept totally informed about delivery. I felt safe ordering with them and will Certainly use again and recommend them to all my friends now. … Read Full Review

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★★★★★

“Fantastic Service”

Written on: 27/11/2019 by macsandal (1 review written)

I have used the Currency Club several times on different currencies, every time their service, on getting the currency and then returning any unused currency has been been excellent. You cannot go go wrong, with them… Read Full Review

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★★★★★

“ buying danish krone ”

Written on: 06/11/2019 by brianruddick (1 review written)

i have used the currency club in the past , very fast delivery and the best rates , will certainly use again… Read Full Review

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★★★★★

“Easy buy back procedure”

Written on: 26/10/2019 by Elgarmen (1 review written)

A very quick & easy procedure to sell left over foreign currency to The Currency Club. Best rates & money was transferred to my bank account as soon as they received the currency. Would recommend… Read Full Review

Doneactor's Response to Elgarmen's Review

Written on: 24/01/2020

Comment on this review i want money

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★★★★★

“UAE currency exchange”

Written on: 07/10/2019 by 55sue (1 review written)

Excellent service, the site is easy to use, exchange rate is good, quick delivery. Have used before will use again… Read Full Review

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★★★★★

“Best rate ever”

Written on: 14/09/2019 by hjChoate1952 (1 review written)

Couldn't get better service and a great exchange anywhere, Came within 2days brilliant… Read Full Review

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★★★★★

“Great service”

Written on: 31/08/2019 by 737534 (1 review written)

Always dubious when doing online but having read reviews i thought I woukd try. First class service. Great communication and arrived on time with best rates. Will definitely use again and recommend… Read Full Review

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★★★★★

“Excellent service ”

Written on: 30/08/2019 by wsMoore191 (1 review written)

I was dubious about using an online currency provider. I need not have worried they did an excellent job. The rates and service were first class, and the currency arrived the next day as promised. Will definitely recommend them and use them from now on… Read Full Review

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★☆☆☆☆

“Do not Use”

Written on: 30/08/2019 by peAustin93 (1 review written)

Waited in all morning as delivery was today by 1pm, my only day off nothing arrived so contacted currency club only then to be told that a Royal Mail truck had broken down when was I going to be told, the operator said that they cannot tell everyone if something goes wrong, well I think you should as I have paid my money from the transaction and deserve to be treated better, not interested at all. IF YOU WANT MY ADVICE STEER WELL CLEAR and just use a local company less hassle, now I have to… Read Full Review

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★★★★★

“A great quick service”

Written on: 09/08/2019 by Nameurt (1 review written)

Arrived before 11.15 following day, exactly as I requested re denominations No problems , could track package, will use again… Read Full Review

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★★★★★

“The best service”

Written on: 01/07/2019 by Rbrain (1 review written)

I used this company to both buy currency and return unused currency and on both times there service was first class Upon returning from holiday I requested a quote on line I filled in the online form and posted off the unused currency the next morning I had a email to say they had recieved the package and by the end of the working day I recieved a email to say the money was in my account on checking this was correct I will defiantly be using this company again as I can't fault the service I… Read Full Review

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★★★★★

“Safe, Speedy & Efficient Service”

Written on: 05/06/2019 by Airporttime (1 review written)

I was really nervous ordering holiday money online, as I have always gone into a shop in person previously. Before I clicked order I had read up about The Currency Club on the Trust Pilot UK & Martin Lewis money expert website and felt that ‘this company must be ok’! So after I’d clicked order I was a tad nervous! However, the money came in the post, with Royal Mail, at 9:30am on the day I had requested. I was over the moon and very impressed with the efficient and speedy service. The… Read Full Review

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★☆☆☆☆

“Money lost, 10 days later still no refund”

Written on: 28/05/2019 by londongal76 (1 review written)

Firstly, the order wasn't despatched in time to make the guaranteed next day 1pm delivery, even though they had the order many hours before the royal mail cutoff times. Secondly (and not their fault) Royalmail lost the package. Unfortunately, the currency club seem to not be willing to refund me the hundreds of pounds i'm out of pocket until royalmail refund them, so their customer service is hugely lacking at this point. For the few ££ extra i got, the pain of this wasn't worth it. Next… Read Full Review

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