The Currency Club Reviews - www.thecurrencyclub.co.uk

★★★★★
4.9 / 5
97% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

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The Currency Club www.thecurrencyclub.co.uk

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Latest Reviews

★★★★★

“PERFECT... My Travel Money is safely and securely...”

Written on: 14/12/2017 by MAK_UK (1 review written)

I was VERY IMPRESSED when I ordered my travel money from THE CURRENCY CLUB. I am a new first time user and I have never ordered travel money online before either from The Currency Club or elsewhere. I usually take cash sterling with me when I have travelled abroad and then exchanged locally. Obviously there are security and safety issues and currency fluctuations so I thought after reading through many posts that I would take the plunge with The Currency Club who had the BEST RATE and allowed… Read Full Review

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★★★★★

“Great Service”

Written on: 04/12/2017 by MrsAins (1 review written)

Used these twice now and both times got best rate and prompt delivery. No charges if you do bank transfer which is easy to do. Definitely recommend and will use again… Read Full Review

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★★★★★

“Forgeign Currency without Fuss”

Written on: 03/12/2017 by Maldonadofe448 (1 review written)

Well done again to the currency Club. Easy to use website, good rates and fast and efficient service. Your service is highly recommended. It is now my first port of call… Read Full Review

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★★★★★

“Great service”

Written on: 02/12/2017 by 1973Dickinson (1 review written)

Great service, next day delivery. Rate was slightly better than other companies on comparison site. Would use again… Read Full Review

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★★☆☆☆

“CARD PROCESSING FEE”

Written on: 01/12/2017 by 285Adkins (1 review written)

Never having been charged previously for using my DEBIT CARD, I was surprised and disappointed to be charged £2.50 for this transaction. I will not recommend this company to any of my contacts in the future, nor will I be using you again… Read Full Review

Thecurrencyclub's Comment

Written on: 04/12/2017

Thank you for your feedback.

Unfortunately since our merchant provider has increased their card processing we have had to pass that cost on to our customers.

Should you wish to avoid these charges you can opt to pay by bank transfer.

Kind regards

TCC

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★★★★★

“DOES WHAT IT SAYS”

Written on: 01/12/2017 by malceve (1 review written)

Ordered £500 worth of Euros, best rate and delivered the next day. What if all other transactions were this good… Read Full Review

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★★★★★

“Great service and good rates”

Written on: 24/11/2017 by Pebrock1 (1 review written)

I have used them a number of times and found their service to be excellent with very competitive rates and easy to use. Always very responsive - what's not to like?… Read Full Review

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★★★★★

“Great service”

Written on: 23/11/2017

Ordered currency for our honeymoon; the rate was the best I found online, the process was easy and we received the money the following day. 100% will use again and recommend to others!… Read Full Review

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★★★★☆

“Good rates”

Written on: 23/11/2017 by PeterMcOnie (1 review written)

This is the second time I have dealt with them and the experiance could have been better hence the 4 stars, The website and ordering the money is easy and not a problem and I decided this time to use the bank transfer method to save paying the handling charge for using my debit card. Due to me being an insomniac, I placed the order on Monday 20th at 0315, I also chose to have the delivery on Wednesday as I would be out on the Tuesday, and duly received an email at 1459 to say that my order had… Read Full Review

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★★★★★

“Excellent service.”

Written on: 23/11/2017 by lmCrawford248 (1 review written)

I've never tried to order travel money online before and I have to admit I was a little apprehensive. But it has been a very positive experience. Really good exchange rate and the money was delivered less than 24 hours after ordering. I will definitely use this service again and I'm very happy to recommend The Currency Club… Read Full Review

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★★★★☆

“Quick buy back”

Written on: 22/11/2017 by JarrettHackett451 (1 review written)

Asked for mixed denominations, but got a thick wodge of small denomination koruna. Buy back service very efficient… Read Full Review

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★★★★★

“Great Reliable service”

Written on: 20/11/2017 by Gillespie479 (1 review written)

It’s always a worry when dealing with cash. Every thing was easy to do and reassuring acknowledgements came at each stage. Delivery was on day requested. Great reliable service… Read Full Review

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★★★★☆

“Good Service”

Written on: 17/11/2017

I have used Currency club for many years, never a problem. Delivery always on time. Web site easy to use. Good rates… Read Full Review

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★★☆☆☆

“MIxed denomination notes - I don't think so.”

Written on: 16/11/2017 by MAHod (2 reviews written)

I ordered £570 worth of Hungarian Forints and specified mixed denominations. When they arrived the order comprised nine twenty thousand forint notes each worth £60 and one 10,000 forint note worth £30. I am now faced with the problem of getting them changed in to more useable denominations. I am very unimpressed… Read Full Review

Thecurrencyclub's Response to MAHod's Review

Written on: 17/11/2017

Thank you for your feedback.

We are sorry you are unhappy with the denominations you received.

We do our very best to match each customer's denomination preference however we cannot always guarantee this due to our supplier's constraints.

You should have no problem using the denominations we have supplied you on your trip.

Kind regards

TCC

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★★☆☆☆

“Card charges Shock!”

Written on: 16/11/2017

I looked up Currency Club on a comparison site. A number of Exchanges will not permit credit or debit cards, you have to do it by Bank Transfer. CC make it clear at the outset they allow cards but right at the end of the process they tell you they are going to add two per cent for using a card.Obviously, the more money you want to convert,the more you pay.I declined to proceed with what I consider to be an excessive charge and I think CC should make it clear--from the outset-- that they are… Read Full Review

Thecurrencyclub's Comment

Written on: 17/11/2017

Thank you for your feedback.

We do state in red bold letters that a fee will apply for card transactions. Sadly we had to introduce this fee as our merchant bank increased their charges to us.

Should you have online banking you can opt to pay by this method and no fee shall apply.

Kind regards

TCC

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Babablack's Comment

Written on: 21/11/2017

1 As I said, it should be made clear--AT THE BEGINNING

2 Other websites have charges for cards but they are not a straight percentage. They have obviously negotiated a 'cap' on their charge. Maybe you should talk further to your Merchant Bankers?

3 Yes, I can do a transfer but a card is much easier

4 Your dismissive reply to this 'feedback' suggests you do not consider this 'feedback' is either intersting or worth taking seriously

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★★★★★

“Good service ”

Written on: 14/11/2017 by Agcat (1 review written)

The first time I have ordered online.It was easy and good rates I would definitely use again.Have recommended CC to my family and friends… Read Full Review

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★★★★★

“First time I have bought foreign currency on line so...”

Written on: 13/11/2017

First time I have bought foreign currency on line so was a little apprehensive but found instructions really easy to follow. Follow up information first class and delivery prompt. I did phone before I placed the order and the person I spoke to was very pleasant and helpful. The exchange rate was much better than many other providers. Would definitely recommend them… Read Full Review

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★★★★★

“Excellent Service”

Written on: 08/11/2017 by GermanKearns (1 review written)

Really easy to use for both buying currency and selling back after my trip. Delivery was fast when buying and payment just as fast when selling back to them. Would recommend The Currency Club to anyone. Great rates too compared to high street exchange places and other online ones!… Read Full Review

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★★★★★

“Excellent Service with Great Exchange Rates”

Written on: 06/11/2017 by Kearnsbp138 (1 review written)

I've been using The Currency Club for some years now. They always provide an efficient service with secure online ordering, super fast delivery, and a great exchange rate. I can also choose whether to have small, large, or mixed denomination notes, which is extremely useful. The service is excellent, and I wouldn't consider using any other currency exchange… Read Full Review

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★★★★★

“The Currency Club”

Written on: 04/11/2017

Excellent service, excellent rates and money delivered quickly and on time. Will definitely recommended the CC to friends and family friends… Read Full Review

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