Formula One Autocentre, Bristol

Drove car to the tyre company Monday morning ????. Still waiting for 2 tyres to arrive and be fitted Wednesday morning. Without any doubt the most useless ???? company I have ever dealt with.

After a very expensive battary change with a different garage that was found to not have been necessary.

It, was after all an alternator fault.

Bought my vehicle in which is a Volkwagen cc 2015 and was found out to be an alternator issue, it was sorted out and resolved at a discounted rate.

I, would recommend this team and garage for being very helpful, professional and very efficient.

Very unhelpful & extremely rude staff. They lure you into a cheap MOT & then quote work that doesn't even need doing for extortionate prices. Seems like they are on commission. I was made to feel guilty when I told the mechanic I was going to take the car elsewhere for a second opinion. He even told me my car was unsafe which was not even true & if I had to bring the car back it might fail. Think he was expecting me to tell him to put the car back on the ramps & go ahead with the work. Got the work done at an independent garage for a quarter of the price & didn't need half the things listed in original MOT. Possibly the worst place to take your car in Bristol. Complete con-merchants!

I have sent all my proof to VOSA and am curently seeking advice on how to sue these people !

Be AWARE !

When I moved to Bristol several years ago I was looking for a new car garage that I could trust and that was near to where I lived. It's a big shame that this was the garage I picked, as they're nothing more than *** artists .

From the outside they look very professional and lure you in with promises of good service and low prices. This really isn't the case. I originally took my car to the council for the MOT, and F1 for repairs. When they called me back they alerted me that my whole suspension had been replaced (even though it was only a nut that needed replacing) and that my brake fluid was leaking (which was not mentioned in the original MOT). So apart from replacing items that don't need replacing and charging ridiculously high prices, they even tamper with your car to get more work! After a long phonecall, the original suspension was put back, but their response to the brake fluid was "we can't let you leave our garage until it's fixed". In the end I had to cough up over £500, which I was even told by the council was way too much.

Another thing I noticed when I collected my car were 10 people in the waiting room who also had MOTs performed, which ALL failed and ALL came with a bill over £400!

Definitely avoid at all costs. Thankfully I now use another garage, which is professional and trusting.

I had twice MOT test in this "garage". That place should be re-named for rip off autocentre. First time My car fail on some brakes issues- they told me that I need to replace brake caliper. But the funniest is that staff member (that from MOT somar or sumar) said when he took apart brakes he cannot put back caliper bolt after removal(which is riddicolous because you could put it back) and charged me for a replace 220 pounds. I though ok done. Year after on MOT test again fail on the same thing and they tried to charge me 250 quid! I took car to a Manor Garage in Speedwell, Bristol for free brake check.(I didnt say anything about MOT failure) After hourI have been told everything is all right with brakes. Then I have decided to told about that F1 rip offers and I suffered schock! That caliper (replaced last year and failed this year) was original- they didnt change it or if they done it, they replace for a original used part. So I have paid for nothing!!! When I came back for MOT retest and showed that brake check form and all passed they try defend themselved that theirs brake check rolls must been broken or imbalanced and that causing brake issue!  PEOPLE AWARE!!!

I have visited the  Bristol (Days Rd) branch of Formular One Autocentres a few times now and I can honestly say I can't fault them. I have had the breaks sorted on my VW Polo. 

Both times I' ve been in the week they have managed to look at it straight away. The staff who I dealt with were really friendly and explained everything without being condescending. I feel extremely safe going there as a girl on my own and that they're not going to rip me off. They even carried out some small repairs without charge!

I am very surprised to see two negative reviews, I guess they can't please everyone, but would definitely recommend them to everyone after my experiences.

Thanks to the guys at the branch

I booked my car in for a MOT Test recently at F1 Autocentres Bristol(Days Road) and the service was absolutely appalling. They lure you with cheap MOTs and then try to get you to pay for unnecessary repairs at inflated prices.

The staff (Craig and Sorbas) have no idea of customer service and are con artists. Don't fall for their scare tactics and always get a second opinion from another garage. In my case, they became increasing rude and hostile when I told them that I would be getting my car repaired by another garage and also threatened to fail my car in the re-test if the repairs were not done to 'their standards'. I was also made to wait for an hour beyond my appointment time before they even looked at my car just because they could!

I was quoted around £400 to fix the MOT failures after the test by F1 Autocentres Bristol, but eventually got everything fixed for less than £80 by another garage and passed the re-test. Some of the items(brake discs, pads,etc.) quoted by the F1 cowboys didn't even need replacing! Utterly pathetic sad bunch of spanners running the F1 Autocentres Bristol branch! Avoid at all costs.

Terrible experience. Hours and hours of waiting. Incorrect parts ordering. Staff not knowing how to do the work. Incorrect information. Nightmare. Job incorrectly completed had to take car back. And again. Third time - broken plastic covers and parts falling off doors - 'its our word against yours'. Legal advices was that in fact it was theirs vs trading standards. Terrible. I would never ever spend a four figure sum with these people again.

What did I like - promises when I handed the car over for repair.

Formula One Autocentres - Good review about Bristol Depot. Just wanted to pass on my thanks to the guys at your Bristol (Days Rd) branch. I had an MOT and rear shocks done on an 89 Escort RST and must say the job all round was very good including the price for the work.

I guess I could get an MOT and work done anywhere but they knew a lot about my 21 year old car which impressed me. The staff who I dealt with were friendly and answered all my question and even had the patience to answer and explain to me what they were doing whilst carrying out the work and seemed keen to do so.

This is exactly what I want when I take my beloved car to a garage and I shall be going there again for sure.

I hope you will take the time to pass on my thanks and that the management team are aware of your outstanding branch."