RPC Recycle Reviews - www.rpcrecycle.com

★★★☆☆
3.2 / 5
55% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
RPC Recycle - www.rpcrecycle.com - Ask a question now

Media Gallery for RPC Recycle - www.rpcrecycle.com

RPC Recycle - www.rpcrecycle.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Showing star rating of:

(cancel refinement)
  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)
★★☆☆☆

“No communication”

Written on: 18/10/2016 by Ashley1988 (1 review written)

Not the best customer service, no cumminication and no updates. They advised to check my junk mail but still nothing #Justanexcuse Would not use this company again, have had a better experience with a similar company that pay the same price in the past… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Could be better”

Written on: 11/10/2016 by sarahreading (2 reviews written)

I was sent an envelope by RPC to send my handset. The letter that accompanied it said to read the attached leaflet before posting the handset. There was no attached leaflet. Presumably it was advice on packaging since the woman at the post office said it was inadequately packaged. I know my handset reached them but did I get an email confirming they had received it? No I didn't. It was only because I chased them that I had any acknowledgment from them. Still waiting for my cheque… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Long payment time”

Written on: 21/02/2016 by IsabellaShepherd1949 (1 review written)

I am shocked that with current technology it takes 14 days to process a simple payment… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Changed payment time, very annoying”

Written on: 18/01/2016 by TomBradley1477 (1 review written)

I sent off my phone before New Years (before 31/12/15) where it said I would receive payment within 1 working day, so assumed I would get the money on the 4th of Jan or maybe 5th/6th, didn't receive the money and rang up and was told they had changed the payment period for the new year to 2 weeks so ended up getting the email telling me the money had left themselves on the 18th (today) to find out it can take up to 3 days to come through, so instead of receiving it on the 4th as advertised I… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Very, very slow at sending payment ”

Written on: 07/11/2015 by Higginsih427 (1 review written)

Quick enough at letting you know they have the phone and checking it over but then confirm bacs payment will be made but not until weeks after. Go somewhere else if you like to receive your money within a reasonable time period… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Slow Payment”

Written on: 29/10/2015 by Sienna1967 (1 review written)

Offered the best price , but payment was very slow ( 17 days from receipt of phone)… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Late payment - avoid”

Written on: 11/06/2015 by Mayrax389 (1 review written)

I've used RPC three times in the past and they were excellent. They paid what they said they'd pay and paid promptly, so I didn't hesitate to use them again. Emphasis on the past tense here! Something has changed at this company within the last couple of years, however. A simple Google search of their name (which I did not do beforehand) reveals a lot. They were reasonably quick to send my post pack to me, but I did receive a reminder email to post them my phone before I'd received the… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Slow, slow payment”

Written on: 13/08/2014 by wclairw (1 review written)

Decided to go with RPC as they offered the best price for my phone. They were fast at sending out the packaging and checking the phone and got an offer for my phone within 2 days. However, getting payment was much much slower. Emailed twice to get updates. The replies I got was that they were going to push the payment and email me when they send the payment. Didn't happen. After 12 working days (according to their terms and conditions, payment is made within 7) I phoned them, got the same… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“payment within 7days of acceptance....not likly! had...”

Written on: 12/08/2014

payment within 7days of acceptance....not likly! had to make 2 phone calls and an email (never acknowledged) to get money sent over. phone got accepted on 25th July....got payment sent email 11th Aug. not what I expected… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Disappointed customer”

Written on: 08/08/2014 by JewelMacDonald474 (1 review written)

Extremely disappointed. After choosing a great deal for selling my mobile phone, I promptly sent my phone off. I was advised that my mobile had been accepted & this gave me high hopes. From there, on in, things went down hill. On the website it advises 7 working days, for payment, from acceptance however this wasn't honoured. I contacted them twice via e-mail, both were responded to very promptly, and was given an apology & advised it would be sent to the accountants & they would be in… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Very delayed in paying!! ”

Written on: 06/08/2014 by Jenbassett8 (1 review written)

Terrible experience. After sending my phone off they acknowledged receipt of my phone on 17.07.2014. They then said it would take 7 working days to process payment - 9 working days later the status still hadn't changed to show they were processing payment so I emailed them. I had an apology and they explained they must have missed me off the bacs transfer and I would receive the money by the end of the week. It's now Wednesday of the following week and I've just had an email to say the payment… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Slow payment ”

Written on: 01/08/2014 by Marc1696 (1 review written)

I would not use this company again . Even after my phone had been excepted and cleared it took over 17 days 3 emails and 4 calls to finally get my money . On a positive note the advisor at customer service was very helpful… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“slow payment broken promises”

Written on: 20/07/2014 by Collinq230 (1 review written)

Was told I would get the payment on on day but never received it was then told I would get it by other date but still no payment so very slow and poor service wont be using again in the future… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Shockingly slow payment process”

Written on: 17/07/2014 by Jenkins107 (1 review written)

Though RPC were quick to process the phone with regards to its suitability, the payment process turnaround has been appallingly slow. It has taken over 3 weeks for a message to sent to tell me payment has been sent and I'm still awaiting for the monies to appear in my bank account. If RPC wish repeat business, this has to improve… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Not impressed”

Written on: 16/07/2014 by 159Bates (1 review written)

I was happy with the price but then it took way to long to be processed and still not got my money… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Adjusted price”

Written on: 10/07/2014 by DravenGibson273 (1 review written)

Wish I had read the reviews 1st. They reduced my payment by 30% due to light scratches on the screen. Hmmm this phone had had a screen protector on all its life...... If there were any scratches they will have been insignificant. Looks like they just play a numbers game. Offer the best price then reduce it when they have your phone, in the hope a certain percentage of people will simply accept it. Bit like the old bait and switch tactic. Well we live and learn. Would recommend you explore other… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Very Slow Service”

Written on: 05/07/2014

Unlike some of the other clients RPC did agree the full price for my phone however when it comes to payment they are very slow. I sent the phone on 18th of June and it took them until the 24th to appraise it. They have emailed today, 4th July, to advise me that payment has been sent to my bank account however they say that this can take 3-5 days to transfer into my account. I have dealt with other recyclers in the past and have never had to wait this long for my cash. I won't use them again and… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“poor communication with payments longer than advertised”

Written on: 19/06/2014 by Wesleyc47 (1 review written)

Very disappointed with service. Had to remind for payment 6 working days after transaction processed. Faq state payment in my account 2-3 days after being sent but noted on email it now takes 3-5 days. So this means over a fortnight from sending phone to payment received. Still waiting for payment to appear. Would not use again and definitely not recommend to others … Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Sitting onmoney”

Written on: 17/06/2014 by AracelyFinn418 (1 review written)

It has taken telephone and email calls to get this payment released and sent to the bank. It was all agreed and was only released for payment 9 days down the road. Service not as promised and the company could not explain why… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“The condition of the mobile”

Written on: 09/06/2014 by Tucker8 (1 review written)

Seller beware! Even if you belive that your phone is within 'normal wear and tear' bracket it does not mean that RPC would agree - 30% of the agreed price - somehow one light scratch turned into "signicant wear and tear with numerous scratches". £3 loss charged to me for the retun of the mobile… Read Full Review

Report this review
Was this review helpful? 0 0
overview