Base Reviews - www.base.com

★★★★★
4.7 / 5
95% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Awful ”

Written on: 14/05/2021 by Dm1982 (1 review written)

Poor service - they cancelled a £30 video game purchase on the website (after confirmation) because the price was an error on the website. Rang to complain and the man on the phone bluntly interrupted “this was a mistake on the website - you won’t be getting your game!” and then literally put the phone down. They then wouldn’t answer the phone. A representative emailed me shortly after I had posted on another review page about it saying I had “bad-mouthed” them. Not acceptable and… Read Full Review

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★★★☆☆

“Purchase of Pokémon Let's Go, Pikachu! (Nintendo Switch)”

Written on: 13/05/2021 by Elmon (1 review written)

The item was sent to the wrong address and the people at that address retuned it 'back to sender'. The Pokémon Let's Go, Pikachu! (Nintendo Switch) is now out of stock but I have had assurances that as soon as it's received back, it will be forwarded to the right address. As yet I have not heard anything and unfortunately it was a birthday gift and the birthday has now gone but I still want it as a belated gift. Please advise progress… Read Full Review

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★★★★★

“Purchase of Nintendo Switch Console - Grey (Longer...”

Written on: 13/05/2021 by Quintint180 (1 review written)

Item in stock when everyone else didn't so that was a good start. Great Communication and Item arrived quickly and well packaged. I will definitely be using them again… Read Full Review

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★★★★★

“Purchase of The Last Guardian (PS4)”

Written on: 12/05/2021 by Seloit23 (1 review written)

I have used base for a number of years now and have always been pleased with the service I have recieved. Prices are competitive and delivery is quick. On the rare occasion I have needed to return an item the process was simple and easy. I will continue to use base in the future and I highly recommend them. … Read Full Review

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★★★★★

“Purchase of NieR Replicant ver.1.22474487139… (PS4)”

Written on: 06/05/2021 by Scarlet-Flower (1 review written)

The item I ordered came on time, got it a day before release too which was really neat and for a great price which was cheaper than a lot of other stores selling the same item which was £50 in other retail outlets(I got it for £30 at base) I would highly recommand Base.com for good value for money and timely deliveries. They also did free postage which was wonderful too… Read Full Review

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★★★★★

“Great first time”

Written on: 05/05/2021 by Ismael343 (1 review written)

First time that I have bought anything on this site, no problems at all , goods arrived on time, well packaged, good price, what's not to like… Read Full Review

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★★★★★

“Purchase of Cyberpunk 2077 (PS4)”

Written on: 27/04/2021 by AZlington (1 review written)

Great fast service and the lowest price I could find I would recommend this seller… Read Full Review

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★★★★★

“Purchase of The Legend of Heroes: Trails of Cold Steel...”

Written on: 20/04/2021 by alICE276 (2 reviews written)

a very good game,plentyfull choice of characters and a lot of options… Read Full Review

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★★★★★

“Purchase of The Mad Death - The Complete Series (1983)”

Written on: 15/04/2021 by BERT70 (1 review written)

Excellent service. Came by royal mail better than amazon I originally ordered this on amazon but It would've been coming on a big van and I would have had to wait in all day up to 10pm. So cancelled on amazon. Packaged well, undamaged.Had to wait a few days but worth it. Well pleased with item and company. Thanks… Read Full Review

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★★★★★

“PS5 Joy!”

Written on: 15/04/2021 by nufc_dave (1 review written)

Got to say, Base.com have got the PS5 pre-order thing sorted. I expressed an interest and paid a nominal fee to reserve a unit Then after a couple month wait I was invited to purchase one......none of this queuing for an hour and then finding all the stock had been scalped! Well done Base.....Sony take note:)… Read Full Review

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★★★★★

“Excellent service as usual.”

Written on: 13/04/2021 by Magiwil (1 review written)

I've been after a PS5 for a while and it was Base that came through for me. Very happy with the item and the service provided as I have been the several times I have used Base. Prices are often done of the best around also. Would definitely recommend… Read Full Review

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★★★★★

“Purchase of Outriders (PS5) - Day One Edition”

Written on: 13/04/2021 by Jasonchorley (1 review written)

Great game still going after 60 hours.really good looter shooter… Read Full Review

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★★★★☆

“Good prices and service”

Written on: 06/04/2021 by JFirth (1 review written)

Site was easy to use; goods were well priced; they were well wrapped and came promptly. I haven't watched all of them yet, but the two I've watched were fine. Very pleased… Read Full Review

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★★★★★

“Great”

Written on: 06/04/2021 by Tj05 (1 review written)

Got email to say PS5 was ready for me to order, ordered and received the next day. It was packaged well… Read Full Review

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★★★★★

“Purchase of Plantronics RIG 400HS Gaming Headset (PS4)”

Written on: 01/04/2021 by Rohan40 (1 review written)

Product came on time in perfect condition… Read Full Review

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★★★★★

“Purchase of Doctor Who - The Collection - Season 8...”

Written on: 25/03/2021 by NicholasPayne (1 review written)

Quick dispatch and delivery within 5 days of purchase, safe delivery. The Price was an additional £10 above that of the price in other retail stores but thanfully delivery was free. The product itself was brilliant and Base thanfully had some in stock at the time of purchase. Highly reccomened if still in stock and at a reasonable price… Read Full Review

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★★★★★

“Purchase of Lego Jurassic World (Nintendo Switch)”

Written on: 23/03/2021 by LuisJacobs (1 review written)

Great price, arrived on final working day of delivery, didn't realise that it was coming from Switzerland, though. Would definitely use again... customer services person on phone was very helpful… Read Full Review

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★★★★★

“Purchase of Persona 5 Strikers (PS4)”

Written on: 10/03/2021 by sqHahn147 (1 review written)

No complaints, item arrived promptly and in good condition… Read Full Review

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★★★★★

“Great service”

Written on: 10/03/2021 by 493Shea (1 review written)

I'd tried to get a console for months with no luck. I forgot I made a pre order at base. But it came through! Great service didn't forget me. Thanks alot. Recommended!… Read Full Review

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★★★★☆

“Brilliant and Helpful!”

Written on: 10/03/2021 by Dominicka126 (1 review written)

I have been using them since last year and they never disappoint. Everything I have ordered from them has arrived on time. They even put me back on the pre-order list that I accidentally might have cancelled. They did make me feel like a liar though but nevermind that I am happy with them and they will be my go-to place for next Gen games. I would have liked to purchase a PS5 on it's own but I had no other option than to get it in a bundle, but I didn't mind as long as it got me the… Read Full Review

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