Lloyds Family Jewellery Reviews - www.lloydsfamilyjewellery.co.uk

★★★★★
4.9 / 5
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Media Gallery for Lloyds Family Jewellery www.lloydsfamilyjewellery.co.uk

Lloyds Family Jewellery www.lloydsfamilyjewellery.co.uk

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Latest Reviews

★★★★★

“Eternity Ring”

Written on: 17/11/2020 by Pani1103 (1 review written)

Great service, fast delivery, stunning ring Thanks so much… Read Full Review

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★★★★★

“the ring that would never happen lloyds jewellers said yes”

Written on: 29/09/2020 by Cyrus80 (1 review written)

after looking for a full day in the shops we couldn't find anything we liked for an eternity ring but did pick up a lot of information as to what the wife was wanting. we turned to the internet to yet again be let down. we eventually found Lloyds family jewellers. We found the ring that the wife wanted and phoned for more info the shop was even happy to send a try before you buy style so we had the ring sized perfectly but had already had it measured at 2 separate stores so knew the size we… Read Full Review

Lloyds-Family-Jewellery's Comment

Written on: 04/10/2020

Thank you so much for your wonderful review, I'm so pleased we were able to get this sorted for you and that you're happy with everything :) thanks again and we hope to deal with you again in the future!

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★★★★☆

“Fantastic quality & service ”

Written on: 11/08/2020 by Nozzer77 (1 review written)

From the minute I enquired to the day my ring was delivered, I was highly impressed with the service I received. I was giving time patience & a personalised service, no pushy sales talk, just a very honest transparent service. The quality of the ring is exceptional. I Highly recommend them. I’m so pleased with my jewellery & will look to buy from them again in the future. Top class quality elegance & dream come true… Read Full Review

Lloyds-Family-Jewellery's Response to Nozzer77's Review

Written on: 18/08/2020

Hi, thanks so much for your lovely review, really pleased to hear you're happy with everything :)

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★★★★★

“I am over the moon with my beautiful ring!”

Written on: 10/08/2020 by LizH9401 (1 review written)

I am so glad I decided to shop around rather than going with a high street brand. Not only did I get more for my money but the customer service was fantastic also! I mostly used instagram to communicate with Lloyd’s and their response was always quick, thorough and helpful. I ordered the ring late on a Monday afternoon and it was delivered on the Saturday, which was a nice surprise as the person I dealt with had informed me via email it was scheduled to arrive on the Monday but there was a… Read Full Review

Lloyds-Family-Jewellery's Response to LizH9401's Review

Written on: 12/08/2020

That's such great news so pleased you're happy with everything. Thank you so much for the lovely review it's very much appreciated :)

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★★★★★

“Great buying experience ”

Written on: 16/07/2020 by xfBanks159 (1 review written)

Very helpful staff, quick shipping and great quality products. The person I dealt with was very helpful when I was buying wedding rings, provided me more informations and videos for right and easy decision. When I received the order, I firstly noticed the refined packaging and next beautiful wedding rings, which fit us both perfectly. Very un stressful experience in stressful time before the wedding. Very recommend it!… Read Full Review

Lloyds-Family-Jewellery's Comment

Written on: 20/07/2020

Thanks so much for taking the time to leave us a wonderful review! So pleased to hear you're happy with everything. Look forward to hearing from you again :)

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★★★★★

“Excellent Service”

Written on: 01/06/2020 by alexhollington (1 review written)

Really pleased with my beautiful ring! The person I dealt with and his team have exceptional customer service. I changed my mind on style and they swiftly cancelled my original order and helped me place a new one. The ring arrived so beautifully packaged, am really pleased with my purchase. Have recommended this place to everyone and will definitely be back. Thanks Lloyds :)… Read Full Review

Lloyds-Family-Jewellery's Response to alexhollington's Review

Written on: 02/06/2020

That's such great news, thanks for taking the time to leave such a lovely review. We're so pleased you're happy with everything! Look forward to dealing with you again and thanks for recommending us :)

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★★★★★

“Amazing service and beautiful ring! Thank you!”

Written on: 23/05/2020 by Mrslowdentobe (1 review written)

Had a question about an item of jewellery which was answered promptly. Ordered my ring and received 2 days later, beautiful packaged even thought the post. My ring is even more beautiful than in the photos, I can’t wait to wear it. It’s going to be my wedding ring. Fantastic price for what I got. Comes with a really good quality ring box aswell not just big standard. Thank you and we will most definitely use you again for any future purchases!… Read Full Review

Lloyds-Family-Jewellery's Response to Mrslowdentobe's Review

Written on: 27/05/2020

Brilliant news! So pleased to hear you're happy with everything. Have an amazing wedding day. Look forward to dealing with you again in the future for an eternity ring ;-)

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★★★★★

“Great service, great products and great prices.”

Written on: 22/05/2020 by Kate2020 (1 review written)

I was looking for a special ring to spend my birthday money on and I'm so glad I found Lloyds family jewellery online. I thought the choice of rings were great and the prices were very reasonable. I was kept informed with regular emails about my order which arrived within a few days. The ring was in beautiful packaging and I am really pleased with the ring, it's gorgeous. I would definitely recommend buying jewellery from here - I was really impressed especially with it being impossible to go… Read Full Review

Lloyds-Family-Jewellery's Response to Kate2020's Review

Written on: 22/05/2020

Hi, thank you so much for taking the time to leave such a lovely and detailed review, we really appreciate it. We’re so pleased you’re happy with everything, we’d love to deal with you again in the future, all the best!

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★★★★★

“Great from start to finish ”

Written on: 22/05/2020 by Nataliem14 (1 review written)

Really pleased with my order. He kept me fully informed throughout regarding my order and when arrived, was packaged beautifully. Really pleased with the quality and overall price of the ring and will definitely be recommending!… Read Full Review

Lloyds-Family-Jewellery's Response to Nataliem14's Review

Written on: 27/05/2020

Thank you so much for taking the time to leave a review, very much appreciated and we're so pleased to hear you're happy with everything :)

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★★★★★

“Excellent service and beautiful product ”

Written on: 07/05/2020 by ytO'Connell495 (1 review written)

Fantastic personal service. The ring is a half eternity diamond in white gold. It is delicate and beautiful, and value for money. It arrived via Special Royal Mail Delivery in a fancy box with documents verifying its properties and value. I’ve enjoyed the whole experience of buying this ring. Thank you… Read Full Review

Lloyds-Family-Jewellery's Comment

Written on: 07/05/2020

Thank you for taking the time to leave a wonderful review, it's very much appreciate. So pleased to hear you're so happy with everything, it was our pleasure :)

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★★★★★

“Brilliant service all round!!! ”

Written on: 20/02/2020 by sianlouise07 (1 review written)

I contacted a person querying a ring sizing against my engagement ring. I received a personalised response the almost every email. Eventually, I established that the ring would be too small so asked another person to cancel the original order and I would place a new one. All sorted within a matter of hours and I received the ring I chose as an alternative the following day... To say that the ring is perfect is an understatement. It looks like it has been custom made to match my engagement… Read Full Review

Lloyds-Family-Jewellery's Response to sianlouise07's Review

Written on: 24/02/2020

So pleased we managed to get this sorted for you and without having to wait for a special order. It was meant to be! :) thanks again!

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★★★★★

“Fantastic family business with the personal touch!”

Written on: 13/02/2020 by stevespyvee (1 review written)

Fantastic family business and the service was second to none. I had to place an order at short notice for a birthday gift having been let down elsewhere. Unfortunately due to the specialist nature of the item and coupled with the Jewish holiday period we were up against it! The person I dealt with couldn't do enough and took control of everything including arranging for an alternative delivery address and special delivery. Later we had to make an alteration to the item which again the same… Read Full Review

Lloyds-Family-Jewellery's Response to stevespyvee's Review

Written on: 17/02/2020

Hi, thank you so much for your lovely review, so pleased to hear how happy you were with everything. It was our pleasure :)

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★★★★★

“Wow!”

Written on: 31/01/2020

First time ordering jewellery online but a great experience. Emerald earrings great value for the price. Beautiful box and packaging. Customer service great from the beginning and order arrived the next day. Very impressed and will come back!… Read Full Review

Lloyds-Family-Jewellery's Comment

Written on: 05/02/2020

Brilliant news, we're so pleased you were happy with everything! Thank you very much for taking the time to leave a review :)

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★★★★★

“Customer satisfaction delivered ”

Written on: 27/01/2020 by Achan21 (1 review written)

Fantastic service, great quality. The person I dealt with was very helpful and responded to all our queries patiently. Even though ordering online seemed difficult, their transparent information and support made matters easier. I discussed my requirements and he suggested a few options within my budget. Would highly recommend. … Read Full Review

Lloyds-Family-Jewellery's Response to Achan21's Review

Written on: 29/01/2020

Thank you very much for taking the time to leave a review, it's very much appreciated. We're so pleased to hear you're happy with our service :)

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★★★★★

“Excellent service, really quick delivery and gorgeous ring”

Written on: 08/12/2019 by Clairemc1 (1 review written)

The service was fantastic. I really can’t fault them. I was in regular email contact with the team and they were always happy to answer any questions. The product arrived really quickly and it was clear from when I ordered the ring when it would arrive. I was kept up to date throughout. The ring I got is really lovely. Exactly what I was looking for. Thank you to all involved at Lloyd’s family jewellery… Read Full Review

Lloyds-Family-Jewellery's Response to Clairemc1's Review

Written on: 09/12/2019

That's such great news, we're so happy you're pleased with everything and thank you so much for your lovely review :)

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★★★★★

“Aquamarine ring ”

Written on: 06/11/2019 by 1972MacMillan (1 review written)

Very professional and friendly service with prompt delivery. Most impressed with this company and would recommend to anyone… Read Full Review

Lloyds-Family-Jewellery's Comment

Written on: 07/11/2019

Fantastic news thank you for taking the time to leave a review it's very much appreciated :) So pleased you're happy with everything.

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★★★★★

“Fantastic customer experience ”

Written on: 29/10/2019 by jonnyatk87 (1 review written)

From day one I’ve have excellent service from these guys, having never bought a ring before I didn’t know what to expect and I was offered lots of options and alternatives to suit my budget. I received my product secured, tracked and in good time. The ring was STUNNING. Due to a minor accident on our side my partner damaged her new ring and I went back to Lloyds who took the sting out of the situation and completely rebuilt the ring at a fraction of the cost. The communication was timely… Read Full Review

Lloyds-Family-Jewellery's Response to jonnyatk87's Review

Written on: 31/10/2019

Thank you so much for your wonderful review, we're so pleased you're happy with everything. It really was our pleasure, look forward to seeing the rings together at the wedding :)

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★★★★☆

“Lovely ring, Great Customer Service”

Written on: 06/10/2019 by Laurelin (2 reviews written)

I was very apprehensive about buying a ring online, but the eternity ring from Lloyds was the only one I could find that matched my existing wedding and engagement ring. Dealing with the person I dealt with was a pleasure, he was prompt in all his replies, the ring arrived when he said it would and it was packaged beautifully. I would definitely recommend Lloyds Family Jewellery to my friends. The ring has subsequently been valued by my local jeweller at very close to the RRP quoted, quite a… Read Full Review

Lloyds-Family-Jewellery's Response to Laurelin's Review

Written on: 08/10/2019

That's great to hear you were so pleased with the ring and service :) thank you very much for your detailed review. Sorry to hear about the Rhodium plating, that is premature wear after two months, it's possible the manufacturers took it out of the plating machine just a few seconds early. If you would like to send it to us for a free re-plating we'd be more than happy to have that done for you and returned as new.

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Laurelin's Response to Laurelin's Review

Written on: 13/11/2019

UPDATE:

He took my ring back for replating without hesitation, and even gave an explanation as to a possible reason for the plating wearing off the ring more quickly than my other two (I wear my eternity ring on top of my wedding and engagement band)

Even though the wear could potentially not have been down to the workmanship, it was replated with no quibbles and returned to me promptly and safely.

If I could update my review to five stars I would, I have no hesitation in recommending this company wholeheartedly.

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★★★★★

“Extra Mile”

Written on: 05/08/2019 by uzPratt448 (1 review written)

I wanted to replace a bracelet that had been lost. Lloyds were so very helpful from start to finish, personal contact and assistance up to and beyond the purchase. I would not hesitate to recommend them… Read Full Review

Lloyds-Family-Jewellery's Comment

Written on: 05/08/2019

Brilliant news! So happy you're pleased with everything. Thanks for taking the time to leave a review it's very much appreciated :)

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★★★★★

“Eternity ring purchase”

Written on: 03/08/2019 by Lesbeck (1 review written)

Brilliant purchasing experience! Found the eternity ring on the website, purchased and delivered within a week, at the stated time. Responses to any questions were very quick and info on status of the order, despatch and delivery time were excellent. Cannot reccomend Lloyds highly enough. Definitely going to be my first stop for future jewellery purchases… Read Full Review

Lloyds-Family-Jewellery's Response to Lesbeck's Review

Written on: 05/08/2019

Thank you very much for the excellent review, we're so pleased you're happy with everything. It was a pleasure dealing with you and we look forward to hearing from you in the future!

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