Lloyds Family Jewellery Reviews - www.lloydsfamilyjewellery.co.uk

★★★★★
5.0 / 5
99% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Media Gallery for Lloyds Family Jewellery www.lloydsfamilyjewellery.co.uk

Lloyds Family Jewellery www.lloydsfamilyjewellery.co.uk
Lloyds Family Jewellery www.lloydsfamilyjewellery.co.uk
Lloyds Family Jewellery www.lloydsfamilyjewellery.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Great service ”

Written on: 23/11/2017 by FayeKaighin (1 review written)

Brilliant service, advised in detail about items I was interested in and also payment methods. Kept in touch with me throughout and once purchased, specified delivery times and date. The description stated that the delivery time was 3-4 weeks but I needed the ring within 1 week so emailed to ask if that was possible. It was posted and received by me within 2 days. The ring came in a lovely wooden box which was well packaged. Very helpful and great quality jewellery. Couldn't fault the service… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Bespoke Dismond cross”

Written on: 10/11/2017 by Helenmasheder (1 review written)

I have just received my bespoke diamond cross this morning! From seeing an item I had been looking for and emailing lloyds the whole experience has been first class.. I stated my budget and the item was made specifically as I had wanted... The time scale was spot on and when the item arrived it was packaged beautifully. I really could not of wished for anything nicer & cannot wait for my Birthday to wear the cross.. I would recommend lloyds without hesitation and thank them very much for the… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Lovely Eternity ring”

Written on: 05/11/2017 by 196McLeod (1 review written)

Great service. Received the ring within 2 days of ordering. Very helpful on the phone with my initial enquiry. Very pleased with the quality of the ring and especially given the price. Much better value than on the high street. Will definitely keep in mind for other purchases. Thank you!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Thank you wife very happy with ring .great...”

Written on: 04/11/2017 by igRossiItalian395 (1 review written)

Thank you wife very happy with ring .great service.Thank you… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Eternity ring”

Written on: 22/08/2017 by marilynrogers (2 reviews written)

I was nervous about ordering jewellery online but have been very pleased with transaction. I have fatter fingers so had to order extra sized ring the fit and quality of ring is excellent more than pleased with my service and order would recommend to family and friends.Mr Lloyd kept me well informed of progress of order which reassured me buying online, The ring is to replace my old eternity ring and to celebrate our fifty years of marriage.Thank you… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great value, great quality, great service!”

Written on: 11/08/2017 by Andres1973 (1 review written)

Excellent customer service with direct personal communication. Order received safely and promptly, in quality packaging and eye catching presentation box, along with a certificate of authenticity for insurance purposes. Now that I have discovered Lloyd's Family Jewellery, I will be shopping there again - great value, quality and service; in fact I'll find it hard to resist!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Where do I begin? OUTSTANDING!”

Written on: 27/07/2017 by 03luchay (1 review written)

I can honestly say that this is the best experience I've had buying jewellery. After trawling mainstream, commercialised jewellers, I could not find the ring that I wanted anywhere...until I found the family run, Lloyds jewellers. The ring was for a really important event, and he managed to get me the perfect ring custom made and he was so quick to respond to my (endless) emails. I handed him a difficult challenge of custom making a ring and delivering it on an incredibly tight schedule!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Amazing!”

Written on: 24/06/2017 by Ewelina1 (1 review written)

Absolutely amazing customer service. He responds super efficiently, provides advice and comfort for those who are not used to purchasing expensive jewellery online.That was me. My first time and I will definitely do it again… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Eternity Ring”

Written on: 22/06/2017

Purchased an Eternity Ring for my wife through Lloyds Family Jewellery. The ring itself had to be ordered as none in wifes finger size. LLoyds kept me up to date with estimated delivery time and sure enough, bang on time. The ring itself is absolutely fantastic, stunning. My wife is very, very happy. If you are looking for a particular piece of jewellery then give Lloyds a look. You may be pleasantly surprised. We were… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Delighted, beautiful ring and amazing value,”

Written on: 17/06/2017 by 397Bolton (1 review written)

After viewing this ring online I went to my local trusted family jewellers and he couldn't match the price so before buying online I phoned and spoke to a lovely chap who reassured me and also had the ring in stock in my size, which was amazing as it said five week order time and I only had six weeks to my wedding. I proceeded to order online and the gorgeous ring arrived 2 working days later. It is beautiful, just what I wanted and perfectly wrapped. Lovely presentation box and I am delighted… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Beautiful ring”

Written on: 06/06/2017 by Kellyann1987 (1 review written)

The wedding band is beautiful, I'm so happy with the purchase and can not wait to wear it every day. The ring looks much more expensive as the band is thick and the diamonds perfect! I will definitely look at purchasing my partners wedding band from Lloyds family jewellery!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent, caring service”

Written on: 06/06/2017 by Brenhilda (1 review written)

I ordered a diamond bracelet for my Wife on our 60th anniversary Suffering from arthritis and Parkinson's, my Wife managed to break the bracelet on taking out the box. Lloyds were excellent in their concern and dealing with our problem, they replaced the bracelet at no cost other than the postage Absolute full marks for customer service!!!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Beautiful ring”

Written on: 25/04/2017 by Lyric57 (1 review written)

This ring I've just received is beautiful so well made I can't fault anything about it and the service I received is first class The packaging was so well done and presented in the most lovely box I would definitely use lloyds family jewellers again first class Thank you… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Fantastic service and quality of product and company”

Written on: 05/04/2017 by Charlottedale1992 (1 review written)

The customer service team was excellent. Very helpful and informative. No question was too big and helped with lots of queries etc... when the item was received, I was more than happy with the display of the jewerlly and the jewerlly its self was just as expected, beautiful. … Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great quality jewellery and excellent customer service.”

Written on: 15/03/2017 by Andrews113 (1 review written)

I couldn't recommend Lloyds Jewellery more. We were a little apprehensive about buying our wedding rings online. For the value of the rings we wanted (diamond half eternity ring and d-shape wedding ring) we couldn't find a better price for the specification anywhere. The level of customer service we received from him before and after buying the rings and then the quality of the rings and packaging since receiving them has confirmed we made a great choice. We definitely wouldn't hesitate to… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Diamond Butterfly Ring ”

Written on: 13/03/2017 by Safarimad (1 review written)

"WOW" , ,, this is the first thing my wife said when she opened the box . This was the reaction to a stunning diamond and white gold butterfly that sits perfectly on a slender gold band . Then she slips the ring onto her finger and here we go .... "it's beautiful " " it's so ,,,, gorgeous, perfect , sparkling , etc etc etc . I thing you get this picture. I have to admit that this is a bling piece of jewellery . My wife when out shopping the day after and every shop she went in there were… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great Service”

Written on: 13/03/2017 by BevDem (1 review written)

Purchased jewellery item, although not initially in stock, kept informed of delivery. Item arrived in great packaging and very pleased with necklace… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Very good overall”

Written on: 24/01/2017 by StanleyGonzales1958 (1 review written)

Excellent customer support with very helpful and speedy response time. The website is very nice too and the ring guide is a nice little feature. The product was delivered spot on time and it was reassuring that both the ring I purchased came with a certificate and signed. The rings look beautiful and each came with its own nice little box. The only problem I experienced was ring size H which needed to be specially made and when I received the package, ring H had a difference in depth… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Quality of Service”

Written on: 23/01/2017 by Whittaker414 (1 review written)

Items arrived beautifully presented, with high quality documentation for the benefit of insurance company. Twice I have used the company , once before xmas when I was well kept informed, as to delivery as item was out of stock, and once after xmas. Overall company cannot be faulted, excellent on all aspects of customer service. Thank you… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Incredible Customer Service!”

Written on: 20/01/2017 by Blairaf261 (1 review written)

I ordered a ring from Lloyds Family Jewellery to add to my wedding set and from the start Mathew's customer service was incredible. Unfortunately the ring, although beautiful, wasn't quite right for my set but the return and order cancellation was dealt with very quickly and easily. Mathew also helped with trying to find me an alternative and even kindly took photos of various styles for me to look at. Mathew was always very quick to respond to emails and always incredibly helpful. I will… Read Full Review

Report this review
Was this review helpful? 0 0
overview