Lloyds Family Jewellery Reviews - www.lloydsfamilyjewellery.co.uk

★★★★★
4.9 / 5
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Media Gallery for Lloyds Family Jewellery www.lloydsfamilyjewellery.co.uk

Lloyds Family Jewellery www.lloydsfamilyjewellery.co.uk

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Latest Reviews

★★★★★

“Aquamarine ring ”

Written on: 06/11/2019 by 1972MacMillan (1 review written)

Very professional and friendly service with prompt delivery. Most impressed with this company and would recommend to anyone… Read Full Review

Lloyds-Family-Jewellery's Comment

Written on: 07/11/2019

Fantastic news thank you for taking the time to leave a review it's very much appreciated :) So pleased you're happy with everything.

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★★★★★

“Fantastic customer experience ”

Written on: 29/10/2019 by jonnyatk87 (1 review written)

From day one I’ve have excellent service from these guys, having never bought a ring before I didn’t know what to expect and I was offered lots of options and alternatives to suit my budget. I received my product secured, tracked and in good time. The ring was STUNNING. Due to a minor accident on our side my partner damaged her new ring and I went back to Lloyds who took the sting out of the situation and completely rebuilt the ring at a fraction of the cost. The communication was timely… Read Full Review

Lloyds-Family-Jewellery's Response to jonnyatk87's Review

Written on: 31/10/2019

Thank you so much for your wonderful review, we're so pleased you're happy with everything. It really was our pleasure, look forward to seeing the rings together at the wedding :)

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★★★★☆

“Lovely ring, Great Customer Service”

Written on: 06/10/2019 by Laurelin (2 reviews written)

I was very apprehensive about buying a ring online, but the eternity ring from Lloyds was the only one I could find that matched my existing wedding and engagement ring. Dealing with the person I dealt with was a pleasure, he was prompt in all his replies, the ring arrived when he said it would and it was packaged beautifully. I would definitely recommend Lloyds Family Jewellery to my friends. The ring has subsequently been valued by my local jeweller at very close to the RRP quoted, quite a… Read Full Review

Lloyds-Family-Jewellery's Response to Laurelin's Review

Written on: 08/10/2019

That's great to hear you were so pleased with the ring and service :) thank you very much for your detailed review. Sorry to hear about the Rhodium plating, that is premature wear after two months, it's possible the manufacturers took it out of the plating machine just a few seconds early. If you would like to send it to us for a free re-plating we'd be more than happy to have that done for you and returned as new.

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★★★★★

“Extra Mile”

Written on: 05/08/2019 by uzPratt448 (1 review written)

I wanted to replace a bracelet that had been lost. Lloyds were so very helpful from start to finish, personal contact and assistance up to and beyond the purchase. I would not hesitate to recommend them… Read Full Review

Lloyds-Family-Jewellery's Comment

Written on: 05/08/2019

Brilliant news! So happy you're pleased with everything. Thanks for taking the time to leave a review it's very much appreciated :)

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★★★★★

“Eternity ring purchase”

Written on: 03/08/2019 by Lesbeck (1 review written)

Brilliant purchasing experience! Found the eternity ring on the website, purchased and delivered within a week, at the stated time. Responses to any questions were very quick and info on status of the order, despatch and delivery time were excellent. Cannot reccomend Lloyds highly enough. Definitely going to be my first stop for future jewellery purchases… Read Full Review

Lloyds-Family-Jewellery's Response to Lesbeck's Review

Written on: 05/08/2019

Thank you very much for the excellent review, we're so pleased you're happy with everything. It was a pleasure dealing with you and we look forward to hearing from you in the future!

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★★★★★

“First time customer, very happy.”

Written on: 02/07/2019 by tompestell (1 review written)

I was skeptical about buying jewelry online but very glad i did. Excellent customer service and very good price compared to the High Street. The person I dealt with was very helpful in returning and exchanging the ring for a smaller size - quick turn around. Wish I had found this jewelers sooner… Read Full Review

Lloyds-Family-Jewellery's Response to tompestell's Review

Written on: 02/07/2019

Brilliant news, thank you for the great review! We wish you'd found us sooner too haha :)

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★★★★★

“Diamond cross necklace”

Written on: 05/06/2019 by TJ18MES (1 review written)

I purchased a gorgeous necklace from Lloyds and it is worrying when you are paying a lot of money for an item bought online but I was over the moon with the necklace and the service I received from LLoyds, nothing was too much trouble. I wanted a longer chain than the one that came with the pendant and they went to the trouble of pricing and ordering one which came the next day. I was kept informed of the ordering/delivery process all the way through the order. I liked the videos of the… Read Full Review

Lloyds-Family-Jewellery's Response to TJ18MES's Review

Written on: 05/06/2019

It was our pleasure, thank you very much for your custom and the lovely review, it's very much appreciate :)

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★★★★★

“Quick ring fix”

Written on: 26/04/2019 by abbeymc (1 review written)

After nearly three years my wedding band (which was actually a full eternity band channel setting) needing fixing due to a small diamond falling out. The person I dealt with was so helpful, quick and facilitated the ring being fixed and it's back now looking fantastic. Great service… Read Full Review

Lloyds-Family-Jewellery's Response to abbeymc's Review

Written on: 26/04/2019

Great to hear, glad we could get it resolved and back with you ASAP :)

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★★★★★

“Excellent service and product ”

Written on: 14/04/2019 by SimonSaunders255 (1 review written)

The service I received was exceptional. I have dealt with Lloyd’s on numerous occasions and they are always my first port of call for jewellery. Their products are exceptionally good value and arrive with a guarantee. When my earrings arrived I wasn’t disappointed. They come ready to gift and are of excellent quality… Read Full Review

Lloyds-Family-Jewellery's Comment

Written on: 16/04/2019

Excellent news, thank you for taking the time to write a lovely review :) we're so pleased you're happy with your earrings.

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★★★★★

“Happy happy happy ”

Written on: 06/03/2019

Had a really good experience with lloyds family jewellers. It's so nice to speak with staff who are so knowledgeable and patient. Jewlery that was delivered was absolutely amazing i really am over the moon. Thank you so much… Read Full Review

Lloyds-Family-Jewellery's Comment

Written on: 07/03/2019

Thank you for the lovely review, we're so pleased you're happy with everything :)

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★★★★★

“Fabulous service ”

Written on: 12/02/2019 by KayLake73 (1 review written)

Ordered some earrings for my sisters 50th birthday, they were out of stock but a pair were reserved for me, I was kept up to date regarding the status of my order and have just received them. Absolutely stunning earrings, can’t wait for my sister to get them as she will love them. Fantastic service all round, would highly recommend… Read Full Review

Lloyds-Family-Jewellery's Response to KayLake73's Review

Written on: 12/02/2019

That's brilliant news, thank you very much for your review. We're so happy you're pleased with everything. Hope you and your sister have a great day :)

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★★★★★

“Amazing ring ”

Written on: 07/02/2019 by IelciuD (1 review written)

Fantastic service from start to finish. Responded quickly and nothing was too much trouble. Item purchased was perfect. Would highly recommend!… Read Full Review

Lloyds-Family-Jewellery's Response to IelciuD's Review

Written on: 09/02/2019

Thank you for the great review :) so pleased you're happy with everything.

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★★★★★

“Beautiful ring, just what I wanted ! ”

Written on: 05/02/2019 by Fairsfairs (2 reviews written)

Lloyd’s family jewellers have been amazing , from my first phone call to trying out several rings until I found the one , I was initially worried about buying such an expensive item online , but they were marvellous to deal with , great customer service , kept me in the loop the whole time. The white gold , diamond princess cut half eternity ring that I have purchased for my up coming wedding is beautiful , from the quality to the design and fit , I would absolutely recommend them to anyone… Read Full Review

Lloyds-Family-Jewellery's Response to Fairsfairs's Review

Written on: 06/02/2019

Thank you so much for the excellent review, we're so pleased to hear you're happy with everything, thanks again! :)

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★★★★★

“Excellent customer service”

Written on: 15/01/2019 by JMPP (1 review written)

The person I dealt with was very responsive and pro-active in advising on the right ring for me. Delivery is very fast, and the returns process quick and easy. I'm delighted with my beautiful ring, and would happily buy through Lloyds Family Jewellers again… Read Full Review

Lloyds-Family-Jewellery's Response to JMPP's Review

Written on: 16/01/2019

Thank you for the lovely review :) so pleased you're happy with our service and we hope to hear from you again in the future.

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★★★★★

“Fantastic service at excellent price”

Written on: 11/01/2019 by Aniyahg319 (1 review written)

Recently purchased eternity ring from lloyds after spending weeks browsing. Ring was beautifully presented when it arrived fully boxed with all of the relevant diamond certificate and paperwork. Delivery was quick with regular updates on dispatch. Website was professionally presented with loads of info and comparison feature so I could easily compare the few rings I was looking at and help make a final choice. Price was very competitive even in the new year sales and I felt very confident… Read Full Review

Lloyds-Family-Jewellery's Comment

Written on: 15/01/2019

Thank you very much for the fantastic review, we're so pleased you're happy with everything. It's great to hear we helped you make a final decision after looking for so long :)

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★★★★★

“Excellent all round”

Written on: 19/12/2018 by Vickybur1 (1 review written)

Very pleased with my emerald earrings they were just what I wanted they were exactly as specified couldn’t be happier. They came when they promised also beautifully packaged . Everyone was extremely helpful when I spoke on the phone explaining what I was looking for the service was excellent I would highly recommend this company… Read Full Review

Lloyds-Family-Jewellery's Response to Vickybur1's Review

Written on: 03/01/2019

That's brilliant news, we're so pleased you're happy with everything! Thank you very much for the excellent review, it's very much appreciated :)

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★★★★★

“Fantastic service and quality”

Written on: 19/12/2018 by joolsbrad (1 review written)

I received my new wedding ring today after having my original stolen. Over the moon with the quality of it. Received fabulous service from these guys. Would definitely recommend… Read Full Review

Lloyds-Family-Jewellery's Response to joolsbrad's Review

Written on: 03/01/2019

We're so pleased you were happy with everything, thank you for the lovely review :)

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★★★★★

“Beautiful Ruby Earrings”

Written on: 25/11/2018

Bought the earrings for a birthday present for a young adult. They were beautiful, well made and the size was just what I was looking for. They had excellent customer service and answered my queries very promptly. I would definitely use them again and would not hesitate to recommend them to friends and family. The price was good and value for money… Read Full Review

Lloyds-Family-Jewellery's Comment

Written on: 27/11/2018

That's great news, so pleased you were happy with everything. Thank you for the excellent review :)

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★★★★★

“Perfect ring, excellent customer service ”

Written on: 12/11/2018 by LucaDuckworth85 (1 review written)

I ordered an engagement ring from Lloyd’s family jewellers. Within 12 hours I was in contact with someone who could explain delivery options and timings. The same contact kept me up to date with the entire order process - helpful for making arrangements! The ring itself is stunning. It arrived on time and in immaculate condition. Everyone who has seen it has commented on how beautiful it is. It’s even better than described. Being a family run business it was nice to have a personal… Read Full Review

Lloyds-Family-Jewellery's Comment

Written on: 13/11/2018

Brilliant news, it's great to hear we delivered the personal touch we strive for :) thank you again for your business and we hope to hear from your again in the future.

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★★★★★

“Brilliant company with no complaints”

Written on: 09/11/2018 by Fobres (1 review written)

I wanted a special ring for my wife's 50th. Spoke to Lloyds who sent me the drawings and a price. Once agreed, I left everything in their capable hands. We only had THREE weeks to design, Produce and deliver the ring along with arranging a bit of Finance. The ring was delivered FIVE DAYS before my wife's birthday and we both LOVED the design and the look of the ring. I would seriously recommend using Lloyd's Family Jewelry for their skill, Knowledge and commitment to the customer… Read Full Review

Lloyds-Family-Jewellery's Response to Fobres's Review

Written on: 13/11/2018

So pleased you're happy with everything :) I must admit the delivery time was a light concern at first but it really helped that you had such a clear vision of what you wanted. Thanks again it was our pleasure!

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