Merry Maids Reviews - www.merrymaids.co.uk

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Latest Reviews

★☆☆☆☆

“Sloppy! Rude management! ”

Written on: 20/10/2016 by Arianna438 (1 review written)

Merry maids of Maidenhead avoid like the plague! I pay for a weekly clean. So far I've had o think 4... One of which was actually up to standard. I complained because the last clean was shocking... Biscuit still left on stairs, juice spills left on the kitchen floor, dirty toilets, dead bugs left on windowsills... The list goes on... Shocking to say the least. After my complained I went on to say how one clean, from the previous week, was really great. I was told they were different cleaners… Read Full Review

Merrymaidsmarketing's Comment

Written on: 01/12/2016

Good Afternoon. We're very sorry to hear about your dissatisfaction with one of our businesses. We are more than happy to look into your concerns in greater detail and find a resolution for you. Perhaps you could email us your contact details so that we can look into the matter further for you. To make contact, please visit our website and our Customer Services page. Please note that the Review Centre website does not automatically notify us of any reviews on here. Kind regards, Merry Maids Marketing Team.

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Merrymaidsmarketing's Comment

Written on: 01/12/2016

Good Afternoon. We're very sorry to hear about your dissatisfaction with one of our businesses. We are more than happy to look into your concerns in greater detail and find a resolution for you. Perhaps you could email us your contact details so that we can look into the matter further for you. To make contact, please visit our website and our Customer Services page. Please note that the Review Centre website does not automatically notify us of any reviews on here. Kind regards, Merry Maids Marketing Team.

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★★★★★

“Merry Maids Inverness”

Written on: 15/09/2015 by maryinverness (1 review written)

I have been using Merry Maids Inverness to clean my large house for several years. I find this company to be very reliable and it delivers a good service. The girls who come to clean the house are well trained and hard working and do a thorough job. I have also found them to be very trust worthy. When I come home after Merry Maids have been in to clean I always feel its like the "good fairies" have visited the house!… Read Full Review

Merrymaidsmarketing's Response to maryinverness's Review

Written on: 05/11/2015

Dear maryinverness

Thank you very much for your review of our Inverness team. We're sure that they'll be delighted when we pass your feedback on to them. Thank you for taking the time to write it.

Regards

Merry Maids Marketing Team

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★★★★★

“Magic Merry Maids in Moray!!”

Written on: 05/09/2015

Been using Merry Maids for several years now - mostly regular staff I have got to know, always manage to come at specified time with other staff if any absence though, not always been the case with other agencies Great consistent service, staff all work really hard, friendly and flexible but not at all intrusive and easy / comfortable to carry on with work if I am working at home Always lovely to come home when they have been I like the the rotating deep clean of different rooms each time… Read Full Review

Merrymaidsmarketing's Comment

Written on: 07/09/2015

Good Afternoon,

Thanks for your fantastic feedback of our Moray office. We will be sure to pass on your positive comments to them directly.

Kind Regards

The Merry Maids Marketing Team

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★★★★★

“Amazing difference ”

Written on: 31/08/2015 by tgFreeman55 (1 review written)

MM Inverness. Me and my partner decided to try Merry Maids as we are both in full time employment and we're struggling to have time for ourselves as well as working. I got a quote and accepted and I'm so pleased I did! Came home from work and I never imagined how clean it was going to be. Omg! I thought I walked into a brand new show home and the detail they put into it is just amazing. I'd recommend Merry Maids to anyone… Read Full Review

Merrymaidsmarketing's Comment

Written on: 07/09/2015

Dear tgFreeman55,

Thanks for the great feedback! We're glad you're enjoying that "show home" feeling regularly!

Kind Regards

The Merry Maids Marketing Team

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★★★★★

“Very satisfied customer”

Written on: 29/08/2015

Merry Maids of Inverness provide an excellent service. The management and staff are extremely efficient and cheerful. Any requested changes to planned schedules are willingly accommodated. The staff always turn up on time and have never failed to attend. The products they use are first class… Read Full Review

Merrymaidsmarketing's Comment

Written on: 07/09/2015

Good Morning,

Many thanks for your positive review of our Inverness office. We'll make sure we pass on the great feedback to them directly.

Kind Regards

The Merry Maids Marketing Team

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★★★★★

“Excellent, reliable service and high cleaning standards”

Written on: 28/08/2015 by Hillg (1 review written)

After having tried three other cleaning companies, I was delighted to find that Merry Maids of Moray lived up to the high standards I require in my home. As a busy working mum of two, I have found the consistent high standards and reliability invaluable to my routine and would not hesitate to recommend the person I dealt with and her team to anyone. Previous cleaners I have had have been unreliable, inconsistent, caused damage and have struggled to find sick cover (with very little notice to… Read Full Review

Merrymaidsmarketing's Response to Hillg's Review

Written on: 07/09/2015

Dear Hillg,

Thanks for your great review of our Moray office. We'll make sure we pass on your appreciation to them as they'll be very pleased to hear that they're doing a great job!

Kind Regards

The Merry Maids Marketing Team

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★★★★★

“Quality service every time”

Written on: 27/08/2015

I love Friday evenings - coming back to a clean and shiny home after the ladies have been in and worked their magic whilst I have been at work. The quality of their work is consistently high. The ladies are reliable and I have never been let down. On the occasions when I do see them, they are very cheery and take pride in their work. I would not be without the ladies at Christmas time in particular - we fill up the house with family and the ladies help to restore order once they have all left!… Read Full Review

Merrymaidsmarketing's Comment

Written on: 07/09/2015

Good Afternoon,

Thank you very much for your feedback on our cleaning services. The time taken to write the review is very much appreciated.

Kind Regards

The Merry Maids Marketing Team

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★★★★★

“Merry Maids, my Lifeline!”

Written on: 26/08/2015 by ClaireMacdonald (1 review written)

Merrymaids are just great. In the five years I have been a client of Merrymaids Inverness I have never once been let down by MerryMaids, they always come at the appointed time, and if for any reason they can't come i am informed in advance and asked if a different time would be acceptable. Over these years i have found Merry Maids to be unfailingly thorough in their cleaning. Our house gleams, no thanks to me, entirely due to MerryMaids. I know that the corners and tops of pictures are as clean… Read Full Review

Merrymaidsmarketing's Response to ClaireMacdonald's Review

Written on: 07/09/2015

Dear ClaireMacdonald,

Sincere thanks for taking the time to write your review of our office in Inverness. We'll be sure to pass on your glowing feedback so they know that they're doing a great job.

Thank you

The Merry Maids Marketing Team

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★★★★★

“At present I am able to do straightforward cleaning in...”

Written on: 26/08/2015 by Mrsxxxxx (1 review written)

At present I am able to do straightforward cleaning in my home but as my health is deteriorating I commisioned Merrymaids to call monthly to do the more difficult jobs for me. Initially the maids did a full springclean and I could not fault their work at all as everywhere was spotless and shining. Since then they come to do a deepclean in one of the rooms with a general clean in the rest and similarly I am completely satisfied with both the quality of the work and the products they use to do… Read Full Review

Merrymaidsmarketing's Response to Mrsxxxxx's Review

Written on: 07/09/2015

Hi,

Thank you very much for your positive feedback on the deep cleaning services of your local Merry Maids business. We're glad we can assist you!

Kind Regards,

The Merry Maids Marketing Team

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★★★★★

“Great service”

Written on: 25/08/2015

I have been employing the services of Merry Maids Inverness for the last 3 years and have always been delighted with their standard of cleaning. The ladies are always cheery, polite and on time. It is a joy to come home from work to a house that not only looks clean and tidy but smells lovely too!… Read Full Review

Merrymaidsmarketing's Comment

Written on: 25/08/2015

Hi,

Thanks for your positive feedback about the services delivered by our Inverness office. We'll be sure to pass on your review to the team directly who we know will be delighted to know that they're doing a great job.

Many thanks

Merry Maids Marketing Team

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★★★★★

“Very reliable valuable service”

Written on: 25/08/2015

Thanks Merry Maids. Your help makes my busy life easier. I love the fact that you listen to what I want of my service, eg, your attention to using products that I like/can cope with the smell of, and your care around our pets. Also, the willingness to change your routines as our needs do. You turn up bright and reliably every time, and allow me to focus on my busy life. A great service… Read Full Review

Merrymaidsmarketing's Comment

Written on: 25/08/2015

Hi,

Thank you for taking the time to write your review of our services. We're very focused on providing tailored services for our customers so it's great to hear that we're listening carefully to what you want and need.

Kind Regards

Merry Maids Marketing Team

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★★★★★

“Merry Maids of Inverness”

Written on: 24/08/2015 by Druimdubh4 (1 review written)

The girls who work their magic on my house always arrive promptly, are polite and well presented and do a great job! The products they use are effective and leave a lingering, pleasant aroma. My house is cleaned to a high standard and attention is paid to detail. Even the beds are made neatly! I am happy to recommend Merry Maids of Inverness… Read Full Review

Merrymaidsmarketing's Response to Druimdubh4's Review

Written on: 25/08/2015

Hi Druimdubh4,

Thank you very much for your review of our Inverness team. We're sure that they'll be delighted when we pass your feedback on to them. Thank you for taking the time to write it.

Regards

Merry Maids Marketing Team

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★★★★★

“Exceptionally good service”

Written on: 21/08/2015 by RichardTalman (1 review written)

Merry Maids did a deep clean in my home for an exceptionally reasonable price. I feel the attention to detail that went into this clean was worthy of the 5 stars. The best thing about Merry Maids is the listen to exactly what you want from them. What you want, what solution you want from your problem… Read Full Review

Merrymaidsmarketing's Response to RichardTalman's Review

Written on: 25/08/2015

Hi RichardTalman,

Thanks for your review. At Merry Maids we don't offer a one-size-fits-all solution as we pride ourselves on knowing that no two homes or customers are alike. It's great to know that we were able to listen to what you wanted and needed and found a cleaning solution that you were delighted with.

Thanks

Merry Maids Marketing Team

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★★★★★

“Merry Maids North Sussex Amazing!”

Written on: 20/08/2015 by amypacker (1 review written)

We recently had our 3 bed end terrace deep cleaned by Merry Maids of North Sussex and they did an amazing job. The house was so clean and it looked brighter when I stepped through the door. The bathroom and kitchen were sparkling and the rest of the house spotless! I didn't want to go in because I didn't want to ruin it! It also smelt amazing! We had an open house booked for 2 days later and we had 4 offers on the house! I couldn't recommend them highly enough!… Read Full Review

Merrymaidsmarketing's Response to amypacker's Review

Written on: 25/08/2015

Hi amypacker1,

Thank you very much for your positive review and it's great news that our local team was able to add value by helping your viewers see what a fantastic house you had! We hope the move went well.

Thanks,

Merry Maids Marketing Team

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★☆☆☆☆

“Could have done a better job ourselves”

Written on: 14/07/2015 by AndyG2 (1 review written)

Recently had our end of tenancy done, i specifically made sure that the oven was to be professionally cleaned and the director confirmed that it would be cleaned as part of the service, so i was happy with this, he was also aware we didn't have much time until we left the property, so after the cleaning was done we decided to go back over to the property as we left a few items in the shed, naturally we check what we paid for, we were not happy, the oven was covered in greece still down the… Read Full Review

Merrymaidsmarketing's Response to AndyG2's Review

Written on: 05/08/2015

Hi,

We're very sorry to hear of your dissatisfaction with one of our local businesses and would love the opportunity to put it right. Please let us know which office location you used and we'll look into things promptly for you. You can email us or visit our website for more contact details.

Thanks

Merry Maids Marketing Team

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Merrymaidsmarketing's reply to Merrymaidsmarketing's Comment

Written on: 24/08/2015

Following some direct messaging and liaison with this customer, Merry Maids were able to address where we did not meet the expectations and resolve the situation to the customer's satisfaction. Merry Maids are committed to providing best in class services to all of our customers across the UK and we very much appreciate opportunities that enable us to better our service provision. We kindly ask that any queries about our businesses and their services are directed to them in the first instance and latterly to us centrally. Thank you.

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★☆☆☆☆

“Pathetic cleaning!”

Written on: 12/07/2015 by ehSchwartz265 (1 review written)

Last weekend I had my house " deep cleaned". I went through slough Merry maids and lady I spoke to was Bleassing. They have sent me 3 cleaners on the day who were 40minutes late wouldn't complain as my initial appointment with Blessing who runs slough franchise was late by almost an hour. No worries I sucked that all up (gulp). After cleaning has been done I was supposed to check if cleaning was satisfactory. I had to point out every single room one or the other wasn't gone after 3 people… Read Full Review

Merrymaidsmarketing's Comment

Written on: 05/08/2015

Good Afternoon. We're very sorry to hear about your dissatisfaction with one of our businesses. We are more than happy to look into your concerns in greater detail and find a resolution for you. Perhaps you could email us or visit our website and our Customer Services page for details of how to make contact. Please note that the Review Centre website is not affiliated with our business and we are not automatically notified of any reviews on here. Kind regards, Merry Maids Marketing Team.

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★☆☆☆☆

“Meerry Maids Cleaning...”

Written on: 03/11/2014 by AhmadWilliams158 (1 review written)

I have just had Merry Maids in for a quote for cleaning my home. It is a new build just 2 years old but minimalist in style. I have been cleaning it almost daily but am unable to do so currently due to surgery. I was told that first they would have to do a 'deep clean' at £380.00 then a fortnightly clean for £102.00 a week. Now I know that the property is 5 bed/3 bath but the cleaning was to be done on a rotating basis with only 2 bedrooms and all three bathrooms to be cleaned each time… Read Full Review

Merrymaidsmarketing's Comment

Written on: 17/11/2014

Good Morning. At Merry Maids, we're very sorry to hear that you were unhappy with the pricing proposal our local office gave to you. Our business is based on over 35 years of cleaning experience and we'd love to have the opportunity to fully understand your cleaning requirements. If you'd be so kind as to email us directly with information as to which office you dealt with, we'll look into things for you and help address your dissatisfaction. You can contact us and we look forward to hearing from you. Thank you, Merry Maids Marketing Team.

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Bindu4076's Comment

Written on: 12/12/2014

Hello.
I received the quote from your Crawley, West Sussex franchise. The price quoted was just unbelievable!! I can even send you the yellow quotation sheet that I was given after our consultation. I don't know how Merry Maids can justify these kinds of pricing, especially when we are not within the M25 area. Crawley is also not exactly an affluent area either. Compared to the quotes I received from the other companies, it is clear that Merry Maids prices are not justified.

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★☆☆☆☆

“Rubbish”

Written on: 28/07/2014 by cleaning2 (1 review written)

Every time they cleaned something was missed. I had to call them back on 3 seperate occasions because the shower hadn't been cleaned. They cut corners and rush. They charge top money but don't deliver what they promise. The final straw was when they told me very sarcasticaly "we're only human things get missed," thank goodness they're not in responsible jobs that could put peoples lives at risk if something gets missed!… Read Full Review

Merrymaidsmarketing's Response to cleaning2's Review

Written on: 08/08/2014

Good Morning, It would be good to know which local Merry Maids office you used so that we can investigate further. Perhaps you could email us and we'll make sure we look into this for you. Thanks - Merry Maids Marketing Team.

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★★★★★

“Totally converted.”

Written on: 11/06/2014 by missheg (1 review written)

My daughter has used Merry Maids for a monthly clean for over 3 years now and has always told me how good they were. I will admit to having been sceptical. I had only ever visited about 3 weeks after their visit and with two children and a sports man partner, the place was in need of a magic wand . This time I happened to be there when they came. As they arrived I went out shopping. When I returned later in the afternoon I honestly thought the fairies had been. People are very quick to… Read Full Review

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★★☆☆☆

“End of Tenancy Clean NOT”

Written on: 30/04/2014

Merry maids were meant to do a thorough clean of my rented house and I can honestly say I could have done better myself. There were cobwebs left on the walls, dirty skirtings and the windows were a mess. In fact it looked as if everything had been wiped over with a wet cloth. They came back and did the windows when I complained and reduced the bill but i then had to pay a cleaner to go in and do what they had missed. Am struggling to find anything positive to say about the service. What annoys… Read Full Review

Helsbells123's Comment

Written on: 09/08/2014

Really suprised at this review. I've used Merry Maids for several end of tenancy cleans and never had any problems. They bring their own equipment and clean in a traditional way, never liked steam cleaners myself as you end up having to wipe everything anyway. I've always been very happy with their service.

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