Copart www.copart.co.uk

Copart www.copart.co.uk

User reviews
5

Customer Service

1.8

How would you rate the product range?

1

Quality of food

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Copart www.copart.co.uk

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Copart www.copart.co.uk
1.32 98 user reviews
56%
42%
30%
21%
191%
5

Customer Service

1.8

How would you rate the product range?

1

Quality of food

1

Quality of service

5

Quality of website

1.7

Value For Money

User Reviews

Billy lawrance
1

How would you rate the product range?

1

Value For Money

Copart

This company offered me £600 for my car sent me the offer in writing I arranged for the collection and done the paperwork with the driver and was told that my bank transfer would be in my account within the hour

I received nothing until the next day after multiple phone calls and being passed from pillar to post I received a call back saying they were now only paying me £349

The man on the phone was extremely rude and told me take the money or get nothing to which I responded I will report the car as stolen as I haven’t received payment as agreed and they told me report it as stolen.

He then point blank refused to tell me where the car was being held

Please do not do business with these people.

I will do my utmost to make sure I leave this review on every platform I see these villains advertising their shady business

I only wish I could give zero stars

Grumpysprout
1

How would you rate the product range?

1

Value For Money

Absolutely Disgusting Service

Never buy anything from this vat registered company, they take your money and the don't give a monkeys i've been waiting 15 days and counting for a delivery still no sign just past from plliar to post, this i'd my last ever! Purchase from copart.....

V1ck1

Do Not Use This Company

This company are an absolute joke. Not only was collection cancelled by them twice, a third time they tried to cancel it but then told me they managed to get someone to collect 11th Jan 2024. Today my car wasnt collected. 8am til 5pm... 5pm car still there. No phone call, email nothing to say why. The driver collecting the vehicle has just called back at 8.30pm to say all the excuses of traffic/delays (the company clearly dont know how to pick up a phone and courtesy call) and that he will give me another call in about an hour to an hour and half to let me know an ETA to collect tonight. No chance!!!!! I wouldnt trust to even get my money at this point. Do not use this company

Constantin11
1

How would you rate the product range?

1

Value For Money

The Worst Company In The Entire Country. Will Sham

The worst company in the entire country. Will sham you with no shame at all. I am 10k in a loss after buying a vehicle falsely advertised and they would not engage in any mediation at all. Avoid at all costs

Trizafc121
1

How would you rate the product range?

1

Value For Money

My Car Not Delivered

bought the car on 10/04/23 £8000 since not received it and its 24/04/23 the worst experience of my life if your reading this i would not recommend using them cannot imagine what the car is like when it gets here not worth the money nor stress

phil20033
1

How would you rate the product range?

1

Value For Money

Avoid

So I thought I’d give copart a try whilstI was waiting for some of my classic cars to be delivered… bought 4 cars in total from 3 different sites.. ALL HPi Clear.. ALL described as running & driving with normal damage.. here’s what i bought over 6 weeks..

(1) Clio, covered in dents and just able to tick over but not drive

(2) BMW318, turned up sounding like a tank with cat sawn out from exhaust & blown head gasket

(3) Volvo V70R turbo… turned up and it was a standard V70 non turbo car (bought in haste)

(4) Ford focus.. blown head gasket, faded paint and dents on most panels, junk

So the term “buyer beware” doesn’t really apply as the descriptions are so bad you don’t stand a chance to make a profit, my Copart experiment was short lived and a waste of £100.. best avoided, worst car auctioneer in the UK

G.tse

I Sign Up And Payed The Subscription Fee So I Can

I sign up and payed the subscription fee so i can bid in a vehicle that ends today but i wasn't allowed because it needs up to 2 days to verify my account.On their site it says that you can register in 60sec,pay, upload the document and you can bid which is completely misleading.I contacted them and they said they don't do refund even though i haven't used their service and it was completely misleading from their side.

kaybee1234
5

How would you rate the product range?

3

Value For Money

Please Avoid This Company

Copart Sandtoft, you are a joke! You have informed me on four different occasions that my car will be delivered on a particular day. I've lost four working days, around £500, as I had to stay home for the delivery driver that never arrived.

Dozens of emails didn't work; thus, I phoned you last Thursday on four occasions; each time, you have put me on hold knowingly that after 30min on hold, I will hang up. Yes, I hung up, but I'm also taking my business elsewhere as well as informing The Standard Trading Agency of your practices.

I have purchased the car on 28/12/21 -now it's 15/01/22, and still no delivery of the car.

Jdasaro
1

How would you rate the product range?

1

Value For Money

Today 08/10/21 It Was The Worst Customer Experienc

Today 08/10/21 it was the WORST customer experience EVER received from the person I dealt with in NEWBURY, To make this short the car was wrongly advertised and once received the car I let Copart know the car has an issue and they just washed their hands they didn't admit that the car has gearbox issues. Clearly they didn't add the comments and they didn't took pictures of the problem - obviously they don't make money So good job to the person I dealt with and good job Copart Newbury you have lost a customer and of course I will make this issue known by anyone I know. Its a shame the way I've been treated and the way this finished I tried to clear your name and I was always helping Copart but I had the sour taste of a dodgy company managed by dodgy guys!

Stephen.J.Phillips

Ghastly Company

In my 30 years in the motor trade I really can’t recall a more ghastly company than Copart. If you engage in any regular business with Copart, I guarantee you’ll discover this company is run by tyrants and bullies. Copart make RyanAir’s Micheal O’Leary seem a reasonable guy. They simply see the customer as a cash cow to impose throughly unreasonable charges at any point. All the contact numbers are expensive 0845 numbers, their whole ethos is just about being greedy. They are a big presence in the salvage market, and use their near monopoly status to get away with dreadful customer services.

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Q&A

Madtaxi

I won one lot but the driver seat has a serious tear and that was not shown on the pictures. If I want to use the car I must buy a new one, so what's are my options now?

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ashwolf

bought a land rover discovery 2013 damaged, got it back to my place lifted it in the air where the chassis number is in chassis it has been cut out and welded back in, they will not let me return it.  Where do I stand advice people?

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1991JM

My boyfriend just won a bid on copart but doesn't really want the car,as he doesn't really have enough money for it. He thought someone would bid higher but they didn't. Does anyone know if you can cancel it and not have to purchase the car

Thanks

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