written by on 13/07/2010
This guy- Hugo Rojas- is the most incompetent and unprofessional "professional" photographer I have ever met. We hired him to take our wedding pictures, he was recommended by the Hyatt in Fair Lakes VA. My complaints:
- He lost our contract 4 times
- Complained he was tired while taking pictures at our wedding
- Didn't take any pictures of our entire family (either the bride or groom were missing and while you're in the middle of your wedding you're not thinking about these things)
- Said he was going to charge us to fix pictures- example he took several pictures of our 2 year old daughter with boogers in her nose and didn't mention it to anyone at the time, then said it would cost us money to have that photoshopped out!
- We wanted to add pictures over the 50 picture limit of the album. He said it would be $20 per picture. We told him nevermind, months later he tries to say he would've done it for free.
- It is almost a year past our wedding and we are still waiting for our wedding album. He has asked us to resend pictures. I repeatedly emailed him with no response for a status update, my husband finally had to call him over and over again for him to respond to us. Dealing with him has been a nightmare.
Please avoid him at any cost and tell your friends!
Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer
Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.
We will email you when the question is on the site
As rated by our community of reviewers