
You frame DIY Photo to canvas kit - www.you-frame.com
Customer Service
Quality of website
Value For Money
You frame DIY Photo to canvas kit - www.you-frame.com
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User Reviews
Fabulous Service
What can I say but WOW , from the instructions on how to download my photos to the way they keep in touch with all details from receiving , producing and dispatching - this company have got it right , my canvas arrived in excellent packaging and the product is superb , just what I wanted , highly recommend
Very Pleased
At first I had problems uploading my photos but contacted the company and received very good instructions and steps to do it. Received my canvas and was absolutely delighted with the quality and finished product. Watched the video on how to put it together and now it is perfect on my wall. Would definitely use them again
Excellent Service
I received my You Frame canvas unfortunately I was sent the frames for a 16x16 canvas when I had a 12x16 canvas. I rang the company and spoke to an extremely helpful lady who said she'd send me the 2x12" bars that I needed. They arrived the next day. I completed putting my canvas together. I now just need the hubby to hang my canvas!!
I was very impressed with customer service. The finished product looks great, I'd never had to put together a canvas before but I found it an easy process. The finished product looks great and I shall use this company again
Great Product And Sevice
Photograph taken on Thursday, hanging on our wall 8 days later.
Excellent quality and price.
Super fast service.
Well done.
Self assembly of frame completely straightforward.
Highly recommended.
Fantastic, Amazing Canvas Heart
I ordered two heart shaped canvases with 100 photographs in each
The first one has already arrived and I only uploaded the photos three days ago.
I am amazed at the technology, the positioning of the photographs and the overall look - it is just fantastic and I am a perfectionist
I originally uploaded the photos in the wrong format as I'm hopeless with technology being an old git!!!! You immediately contacted me to advise me of this with full guidance.
I am absolutely delighted
I am due to go on a safari in Kenya shortly and will certainly be sending my photos from that off to you for another canvas
Well done to you all - perfect product and great service
Thank you
Bert Was Great
i had a groupon voucher that really refused to work but i went to live help and a member of staff named bert totally sorted my problem
Excellent!
I ordered a canvas from Creative Canvas Company through Wowcher. For A1 (30" x 20") the cost was £12 (instead of £73.99) with £7.95 delivery charge. This is an amazing deal but was certainly not too good to be true. The canvas was produced and dispatched immediately and I received it within 3 working days. The canvas is of excellent quality.
Over the moon with my canvas!
Very Helpful
I had the pleasure to chat with the most helpful ladies many thanks for all your help.
Highly recommended to all
Appalling
Ordered in plenty of time, according to their website, for pre-christmas delivery. Needless to say it hasn't arrived despite several emails promising it. They have now agreed to send it to different address because we're no longer in our Christmas accommodation but say it will be up to end of 2nd week of January (i.e. 10th January) before it arrives which makes it just short of a month from order. And they want me to guarantee someone will be in to take delivery, which we would have been had they delivered on the promised timescale and won't be after we've gone back to work. Their "live chat" customer service is appalling, evasive and unhelpful - wouldn't even apologise until I put them on the spot about it. In short, don't use this company.
Hello
Firstly, please except my sincere apologise for the experience you have had with You Frame International. Could you please email me your order ref, so that I can look further into this for you.
Our lead time was to allow 7/10 working days for dispatch on receipt of your order details/image transfer if applicable.
Thank you
Cheryl
Canvas Order.
I ordered a canvas using a groupon voucher. Not only was I impressed with the product (the print looked amazing) but also the speedy delivery, which meant it came in time for Christmas. The canvas was a gift for friends and they absolutely loved it. I would definitely recommend Youframe to friends.
Q&A
Which printer is best for this product? I have a Lexmark and it does not print on the entire canvas.
As mentioned below, you don't print it, the company does after you send the jpg file.
Did anyone have to pay wetransfer 10 euro's per month annually for this service as this is what the email to me said?