Servicing Stop Ltd Reviews - www.servicingstop.co.uk

★★★★☆
3.6 / 5
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Servicing Stop Ltd - www.servicingstop.co.uk
Servicing Stop Ltd - www.servicingstop.co.uk
Servicing Stop Ltd - www.servicingstop.co.uk

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Latest Reviews

★☆☆☆☆

“Failed Service do not trust”

Written on: 15/11/2020

arranged collection for service on 02/11/2020, service date was 06/11/2020, i was given an aprx time of collection and i would get a call beforehand. no call from Garage or service stop, so i emailed as no one would answer the phone, i did get a response 5 hours after the collection time to say someone had called in sick at the garage, Hmmmm i had payed up front and requested a refund, they said yes and i would get an email when it was processed. 11/11/2020 no email or refund, so i tried… Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 09/11/2020 by Muhammad469 (1 review written)

Looked at servicing stop on line, but didn’t confirm or pay anything, then a driver turns up at the door to pick the car up, as I needed it done and they were cheap I went ahead, got called 6 hrs later by someone telling me I needed an engine flush, specialist oil ( Ford Focus) after saying I didn’t want it, they quickly hung up, now 19.30 and car still not returned, garage shut and no answer at servicing stop, I need it for work tomorrow, dont even know where garage is!… Read Full Review

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★☆☆☆☆

“No communication or customer service ”

Written on: 13/10/2020 by Emmad295 (1 review written)

No communication or customer service! 1 star is too many, but I didn’t have a choice of 0 stars. Car booked for full service and MOT, but process broke down every step of the way, given wrong garage details, no calls from Servicing Stop and no link to the portal so not informed of repair required. Therefore did not receive my car back same day and I had no idea where it was! Not able to get through on phones and despite sending an email to complain over a week ago, still no reply. On… Read Full Review

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★☆☆☆☆

“rubbish”

Written on: 25/09/2020 by Gemma160 (1 review written)

we used to be a servicing stop garage but alas total waste of time go to a local garage and get the job done correctly for the correct price to mot a car it costs the garage at least £35.00(test bay,insurance,tester,lights,electric etc) so anything under this the car will fail avoid this lot dreadful … Read Full Review

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★☆☆☆☆

“Disgraceful service ”

Written on: 22/09/2020 by Lillianp431 (1 review written)

ar was picked up around 10am yesterday for a service I was advised it would be returned later the same day. I missed a call at 12.04pm from a London number asking that I ring them back. I tried over and over to call back as requested, up to 8pm that evening without success. The phone number either rang out or was constantly engaged. My car was not returned. I tried first thing this morning to ring the London number but yet again it was constantly engaged. I then decided to ring the customer… Read Full Review

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★☆☆☆☆

“Best avoided- very dodgy working practices.”

Written on: 18/09/2020 by Andym1874 (1 review written)

My car was in for an interim service. Servicingstop called to say that I would have pay extra as the car needs synthetic oil. Imaging my surprise when the oil was at the very same level as when the car went in to the garage. It looks like all they have done is reset my servicing interval on the cars computer. After several e mails they keep sending back standards pre written emails and have done nothing to address my concerns. Best to pay more at a reputable company and ensure that the work… Read Full Review

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★☆☆☆☆

“Worst ever. DO NOT USE! ”

Written on: 14/08/2020 by Romaindesbois (1 review written)

Just read all the other bad comments......... (will need time for it)Please people spread the bad news !!! … Read Full Review

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★☆☆☆☆

“Terrible service”

Written on: 04/08/2020 by 271Byrne (1 review written)

having my car booked in for a service through service stop was a nightmare from start to finish. Was charged nearly double what the original price was, never recieved my car back the same day then to top it off a few weeks after my service my car oil light comes on and there's not a lick of oil in it! Turns out they "forgot" to top up the oil and other fluids in the car during the service! Seriously?! I was refused a refund even though I'm having to book in for another service as they're… Read Full Review

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★☆☆☆☆

“Im not a person that usually leave reviews, but they...”

Written on: 27/07/2020 by TylerArmstrong140 (1 review written)

Im not a person that usually leave reviews, but they are such a bad company, I took my car in for a service, the car is 5 years old, got 27000 miles and a very well looked after, i thought for £119 service with MOT, that is not bad, but after they pick it up, they called me the afternoon, and they said the car failed its MOT cause there is a little oil leak somewhere in the engine, they said they dont know where but its en extra £99. so I thought let me pay it and they can tell me where it… Read Full Review

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★☆☆☆☆

“Rip off”

Written on: 22/07/2020 by Steve12354 (1 review written)

You pay for a service £101.88p then you pay for another service. £555 . But you paid NO the first payment is just to get you. That money is lost don't ask me where. And that's not all they make things up. You got a problem sir. We can sort it of a extra £ 425 so what's the final bill £101.88p first service £555 second service that's 2 services (I only wanted one ) you only got one. So what's. The extra £555 then the £425 so it's not £101.88p £1081.88p don't go with them they won't… Read Full Review

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★☆☆☆☆

“Absolute disgrace ”

Written on: 30/06/2020 by Gjc6574 (1 review written)

Absolute disgrace,car went in for 1st service for £109,car is 1 year old with 2000 miles on the clock,gets a phone call telling me it needed oil,specialist oil and an engine flush,and asked for another £91.20,if i didn’t pay I wouldn’t get the car back,Should of learnt my lesson,never really checked reviews,So don’t think twice about it,read this again and I’ll guarantee you’ll save money and hassle,bye bye servicestop. AKA. RICHARD TURPIN MOTORS,,ps he wouldn’t of charged as much… Read Full Review

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★☆☆☆☆

“My appointment ”

Written on: 26/05/2020 by Jaydan69 (1 review written)

I made an appointment to have my car serviced the date and time I sent 3 emails they responded to one with a stupid link ,I also tried to phone I was using My land line for a total 1hour no response,all I need is the name of he garage that will be collecting my car the web it also says give the 2 days to respond and that was 8days ago .still no answer, I know it's a difficult time but surely someone would make contact.will be using them I don't think so… Read Full Review

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★★☆☆☆

“With my 82 year old Mother in lockdown, she likes to...”

Written on: 18/05/2020 by Rowbrey1964 (1 review written)

With my 82 year old Mother in lockdown, she likes to keep on top of matters and wanted a service and MOT done on her car. Found this company offering Interim Service £65 (+VAT not told) and MOT £15 (+VAT not told). They phoned to say needed brake fluid and charged £77+VAT and antifreeze £66+VAT!!I could have bought both items and including a tip for someone to do it for £48. Disgraceful!!! Haven't replied to me emails either… Read Full Review

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★☆☆☆☆

“watch out please”

Written on: 20/02/2020 by mikgo (1 review written)

booked in my 2014 zafira 20/02/2020 spent 25mins in call que and same again twice over prices are hidden more add ons i got dizzy like for like work where i normally take my vehicle would have saved over 40 pounds on service and mot alone additional spark plug replacement over thirty pounds dearer i shop in asda not harrods local high street auto centre with many auto centres please do not get caught like i did and be fooled by pick and drop off like they say no such thing as a free lunch… Read Full Review

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★☆☆☆☆

“Terrible servicing!”

Written on: 15/02/2020 by Andrewchelt (2 reviews written)

Had my 2014 Infiniti QX70 serviced by Servicing Stop a couple of months and under 2000 miles ago so imagine my surprise when the oil light top up warning came on! Now bear in mind that I have had this car for 3 years and it has never lost a drop of oil and has never even needed a top up, so i checked the dip stick and found that there was so little oil in it that it didn't even register! I can only conclude that the garage literally put the bare minimum oil in at the service and did not fill… Read Full Review

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★☆☆☆☆

“Going downhill-fast”

Written on: 03/02/2020 by rdea (1 review written)

No clue what is happening with them. Don’t pick up phone - can hang on for 30 mins at a time - listening to that terrible music. Several emails to them later - and nothing. Car that was due to be picked up today still sits in car park. Garage say they were waiting word from servicing stop - and still waiting!!! Let me down badly. They say for my last job they will compensate me - they hadn’t ordered part and also car was not ready to be returned as promised. Had to get taxi to my meeting -… Read Full Review

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★☆☆☆☆

“Absolute waste of time! ”

Written on: 11/01/2020 by Pageysmrs (2 reviews written)

Second time I’ve had my service and MOT cancelled by Service stop! This time it’s because there are no mechanics in the garage to complete the work. Absolutely shambolic!!… Read Full Review

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★☆☆☆☆

“Absolutely terrible service”

Written on: 15/10/2019 by robboardman (1 review written)

I really should have guessed by the amount of bad reviews this company is disputing on TrustPilot never to use them. I booked in my car for a part service and MOT on October 8th, to take place on October 14th. I chose the service due to the advertised same day turn around and the fact they would collect the car from my place of work, meaning I wouldn't have to take any time out of the office. I received an email on October 13th confirming collection for between 8am and 9am the following… Read Full Review

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★☆☆☆☆

“My poor son has just had his first experience of...”

Written on: 30/09/2019 by MissySTK (1 review written)

My poor son has just had his first experience of arranging an MOT and service. All was fine until the person he dealt with called from servicing stop informing my son his car failed its mot and was not roadworthy. It now needed need brakes, callipers, new tyres, light re alignment and had an oil leak blah blah blah. Son phoned us to tell us about said bill unknown to him the person he dealt with had decided he’d said yes to all the work and had there local glasgow garage Glasgow Autos… Read Full Review

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★☆☆☆☆

“Notified only 24hrs before they could not collect car ”

Written on: 12/09/2019 by Jacea284 (1 review written)

Do not use. I booked an MOT and service 2 weeks before I needed it and tried 3 times to confirm the booking but could not speak to any one. The day before the service despite received an email and txt to confirm my booking, the stated they could not collect my car and I would need to drive it to the nearest town and leave it all day. A morning/afternoon slot was not available. Please read other reviews online with the RAC and BBC. I may have got off lightly… Read Full Review

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