Servicing Stop Ltd Reviews - www.servicingstop.co.uk

★★★★☆
3.6 / 5
71.1% of users recommend this
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Servicing Stop Ltd - www.servicingstop.co.uk
Servicing Stop Ltd - www.servicingstop.co.uk
Servicing Stop Ltd - www.servicingstop.co.uk

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Latest Reviews

★☆☆☆☆

“Disgusting Service”

Written on: 13/04/2019 by Angry6969 (1 review written)

My car was collected from home for service and MOT. It was collected at 10:30 am I paid for it all at 2:PM same day and as yet 24 hrs later I am still waiting for it to be returned .i have had no contact from this shower to explain why it has taken so long to return my car ,and i have lost out on 1 days work thanks to them i will never use then again they're rubbish I keep getting swear words banned so my review does not show my anger… Read Full Review

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★☆☆☆☆

“disgusting, useless, ignorant ”

Written on: 11/04/2019 by Myla424 (1 review written)

zero response from a zero service company Appalling service, You book online, quick, easy great You ask them to use email as you can't answer phone at work They email to confirm no issues raised and ask you to respond to confirm You do They phone you, can't answer your at work They text you and tell you, you have to phone them to confirm You can't you're at work You can't text back to the number Great they email you can phone an 0800 or email Twenty minutes in no one answers the phone You… Read Full Review

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★☆☆☆☆

“Couldn't be bothered to even pick car up!!!”

Written on: 09/04/2019 by Rob156 (1 review written)

Booked car in online for an interim service, confirmation received, however car was never picked up at the allotted time/ date.Spoke to customer service who said the booking had not been confirmed,made a second booking and confirmed by email,guess what happened.....they couldn't be bothered to pick it up for a second time, what a waste of time!!! I had used servicing stop previously and against my better judgement thought i would try them again, but after this farce i will NEVER use them again. … Read Full Review

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★☆☆☆☆

“Very bad service”

Written on: 18/02/2019 by ljubovromahhova (1 review written)

PLEASE DO NOT use this company !!! I would like to tell you about my experience with Servicing Stop. Following a service a paid £525.24 which felt is too much. I phoned the garage who completed requested work. Owner of the garage explained to me that they did all work but had from Servisingstop £100 only. On question ,,Why they took so much money from the customer'' Servisingstop answered: ,,We can take as much as we want''. Unbelievable. This company is an absolute disgrace. I wish I… Read Full Review

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★☆☆☆☆

“Absolutely useless! ”

Written on: 15/02/2019 by NJT999 (1 review written)

Booked MOT for collection and let down without any valid reason given… Read Full Review

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★☆☆☆☆

“Car Mot and Service ”

Written on: 15/02/2019 by Erica246 (1 review written)

Totally different estimate price on website than actual on the day. The car was not returned back on the same day as suggested on website that it would be. Hence had to struggle to get to work the next day. Extremely unreliable service. Not recommended at all… Read Full Review

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★☆☆☆☆

“Deadly! Stay away!”

Written on: 29/01/2019 by Neslogan (1 review written)

My car was due for mot in December, I have booked mot and full servicing 6/12/2018. Car supposed to picked up 8-9 am but 2.30 and returned 5.30. I paid £458.76 Return from work to drive the car, car was juddering because of that bumped into the parked car behind. Car was returned damaged, not drivable and unroadworthy despite just returned from mot and servicing. I have called AA. He said expantion tank was empty and filled the tank with water and suggested to contact the garage. In the… Read Full Review

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★★☆☆☆

“Mot and service”

Written on: 19/01/2019 by Milojacks69 (1 review written)

Booked my car in with service stop t for mot and interim service. Car was running fine heater was great just drove 250 miles weekend befor. Everything fine. But mot was due and thought I’d get mini service. Got my car back from them it was wrecked heater wasn’t working and steam or smoke coming from pipes.. they said they had to drain the coolant system but they’ve wrecke it. I only booked in with them as I’m a carer and my mum is disabled and has Alzheimer’s so cant leave her alone… Read Full Review

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★☆☆☆☆

“Last time this company will have my business for...”

Written on: 12/01/2019 by 377Sims (1 review written)

Last time this company will have my business for servicing. Turned out more expensive than the bona fide Hyundai dealer which includes a courtesy loan car. Cost ended up double that quoted on-line with hidden extra charges piled on top without permission such as, £45 + VAT for undefined "Fuel Treatment" and £65 + VAT for brake fluid. In future, I'll use a trusted local firm and stay well clear of this lot. … Read Full Review

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★☆☆☆☆

“Terrible Service - avoid”

Written on: 28/11/2018 by DeangeloGarcia302 (1 review written)

In relation to my recent service and MOT ... This was originally arranged for Friday 26 October although at the time they were supposed to collect my car they phoned to rearrange for the following week, saying the pick up driver had an accident. Hence my car was picked up on Tuesday 30 October instead ( luckily the MOT expiry was not imminent) and when I enquirer about the well being of the original pick up person they were unaware of any accident. However the car was taken away and serviced… Read Full Review

Cornwallchap1's Comment

Written on: 30/11/2018

Too late! Am also a victim of Servicing Stop.
Exorbitant charges for what looked to be a reasonably priced service and MOT turned into a £735.90 bill and two days of anger and frustration.
Am angry with myself for not looking at dozens of other reviews like this as well as Guardian articles and a Watchdog feature.

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★☆☆☆☆

“Disgusting service ”

Written on: 27/11/2018

Booked a service six months ago and mot and service recently well in advance and both times get a call to say they can’t do it two days before car was due to be picked up thought would been given more notice advise to people not to book on line with them… Read Full Review

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★☆☆☆☆

“I booked an MOT and a service for my car in late July...”

Written on: 28/09/2018 by cfr989 (1 review written)

I booked an MOT and a service for my car in late July at Servicing Stop and after nine days of weirdness (the only communication I managed to get after lots of phone calls was of the ‘we are working on it’ type) I had the car returned with a failed MOT. The reason for this failure was that the airbag warning light was on. The garage contacted me and advised that only a new airbag would fix the problem at a cost of more than £500 to which I agreed, I paid this amount and asked them to… Read Full Review

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★☆☆☆☆

“DONT USE THIS COMPANY They make their money by...”

Written on: 22/09/2018 by Templeup188 (1 review written)

DONT USE THIS COMPANY They make their money by quoting an attractive servicing price then add on unnecessary extras. They state in their terms and conditions that they will not carry out any works additional to the normal service without the customers prior authorisation but the tell the garage carrying out the service to carry out unnecessary work and then advise the customer. In my case they charged £55+vat to replace the antifreeze which the garage knew was not necessary so didn't do it… Read Full Review

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★☆☆☆☆

“Shocking shocking shocking”

Written on: 21/08/2018 by ppRoy431 (1 review written)

Terrible, terrible service. Car was collected on time - that's where the good service ended. I got a call to advise that the car had failed it's MOT and they wanted almost £500 for a tyre and a leaking shock absorber. Phoned a few other garages and within 15 minutes, I had the work being done for £195.00. Then I find out that they had taken my car 20 miles away from the pick up point and I was expected to make my own way there, during work hours, as they would not be returning the car due to… Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 17/08/2018 by RichJ123 (1 review written)

Avoid, avoid, avoid! Late pick up, ridiculously late delivery (we were late for our holiday!). May seem cheap on the face of things but they recommended £650 of work on top. When I refused they dropped the price. Customer services is a nightmare to get through to with lengthy hold periods. I was told the car would be back between 4 and 6pm, then 100% that it would be back at 12pm the next day, then they were 20mins away, they eventually arrived at 1.30pm the next day. Complained to customer… Read Full Review

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★☆☆☆☆

“Unable to deliver + cars handed back faulty”

Written on: 27/07/2018 by spanjiv (1 review written)

On 2 occasions now I have used Servicing Stop to service my car and on both occasions the car has been handed back with serious errors (one of which I had paid to resolve and the other a slipping clutch). Most recently I booked an MOT for a car a fortnight in advance only to be told the day beforehand that they had to postpone. When I asked for them to come back with an acceptable solution (as the car would no longer be covered by the MOT) they never even called back. This company then makes it… Read Full Review

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★☆☆☆☆

“Never use this servicestop”

Written on: 09/07/2018 by DonaldRice323 (1 review written)

They are groups of dishonest taking peoples monery for nothing. Not reliable walk away from reality … Read Full Review

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★☆☆☆☆

“Very poor customer service”

Written on: 02/07/2018 by osborne82 (3 reviews written)

Used these on last two mot all was well. This year car was picked up but no calls or link to pay, telephone to chase up and got fobbed off and told a manger would call. They didn't. Today was ment to be mot for my partners car and low n behold they haven't even bothered to turn up again no telephone call or anything. Definitely won't be using these people again… Read Full Review

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★☆☆☆☆

“I ordered interim service + MOT. They quoted double...”

Written on: 15/06/2018 by KatelynnAlmeida38 (1 review written)

I ordered interim service + MOT. They quoted double the price I normally pay to do things I did not think were necessary. Then they would not give the MOT without replacing two bulbs at an exorbitant charge. When bulbs are gone there is a warning light on the dash and this wasn't on. Plain robbery… Read Full Review

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★☆☆☆☆

“Never use service stop ”

Written on: 11/06/2018 by Ayanah296 (1 review written)

I would never use service stop again I payed £380 for a full service but they did not service my car didn’t even change the oil please do not ever use service stop they will not give you a refund… Read Full Review

Mexicocity11's Comment

Written on: 11/06/2018

Servicingstop total rip of don’t ever use them they don’t service your car and charge you a lot of money for no work

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