Servicing Stop Ltd Reviews - www.servicingstop.co.uk

★★★★☆
3.6 / 5
71.4% of users recommend this
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Servicing Stop Ltd - www.servicingstop.co.uk
Servicing Stop Ltd - www.servicingstop.co.uk
Servicing Stop Ltd - www.servicingstop.co.uk

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Latest Reviews

★☆☆☆☆

“Terrible Service - avoid”

Written on: 28/11/2018 by DeangeloGarcia302 (1 review written)

In relation to my recent service and MOT ... This was originally arranged for Friday 26 October although at the time they were supposed to collect my car they phoned to rearrange for the following week, saying the pick up driver had an accident. Hence my car was picked up on Tuesday 30 October instead ( luckily the MOT expiry was not imminent) and when I enquirer about the well being of the original pick up person they were unaware of any accident. However the car was taken away and serviced… Read Full Review

Cornwallchap1's Comment

Written on: 30/11/2018

Too late! Am also a victim of Servicing Stop.
Exorbitant charges for what looked to be a reasonably priced service and MOT turned into a £735.90 bill and two days of anger and frustration.
Am angry with myself for not looking at dozens of other reviews like this as well as Guardian articles and a Watchdog feature.

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★☆☆☆☆

“Disgusting service ”

Written on: 27/11/2018

Booked a service six months ago and mot and service recently well in advance and both times get a call to say they can’t do it two days before car was due to be picked up thought would been given more notice advise to people not to book on line with them… Read Full Review

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★☆☆☆☆

“I booked an MOT and a service for my car in late July...”

Written on: 28/09/2018 by cfr989 (1 review written)

I booked an MOT and a service for my car in late July at Servicing Stop and after nine days of weirdness (the only communication I managed to get after lots of phone calls was of the ‘we are working on it’ type) I had the car returned with a failed MOT. The reason for this failure was that the airbag warning light was on. The garage contacted me and advised that only a new airbag would fix the problem at a cost of more than £500 to which I agreed, I paid this amount and asked them to… Read Full Review

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★☆☆☆☆

“DONT USE THIS COMPANY They make their money by...”

Written on: 22/09/2018 by Templeup188 (1 review written)

DONT USE THIS COMPANY They make their money by quoting an attractive servicing price then add on unnecessary extras. They state in their terms and conditions that they will not carry out any works additional to the normal service without the customers prior authorisation but the tell the garage carrying out the service to carry out unnecessary work and then advise the customer. In my case they charged £55+vat to replace the antifreeze which the garage knew was not necessary so didn't do it… Read Full Review

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★☆☆☆☆

“Shocking shocking shocking”

Written on: 21/08/2018 by ppRoy431 (1 review written)

Terrible, terrible service. Car was collected on time - that's where the good service ended. I got a call to advise that the car had failed it's MOT and they wanted almost £500 for a tyre and a leaking shock absorber. Phoned a few other garages and within 15 minutes, I had the work being done for £195.00. Then I find out that they had taken my car 20 miles away from the pick up point and I was expected to make my own way there, during work hours, as they would not be returning the car due to… Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 17/08/2018 by RichJ123 (1 review written)

Avoid, avoid, avoid! Late pick up, ridiculously late delivery (we were late for our holiday!). May seem cheap on the face of things but they recommended £650 of work on top. When I refused they dropped the price. Customer services is a nightmare to get through to with lengthy hold periods. I was told the car would be back between 4 and 6pm, then 100% that it would be back at 12pm the next day, then they were 20mins away, they eventually arrived at 1.30pm the next day. Complained to customer… Read Full Review

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★☆☆☆☆

“Unable to deliver + cars handed back faulty”

Written on: 27/07/2018 by spanjiv (1 review written)

On 2 occasions now I have used Servicing Stop to service my car and on both occasions the car has been handed back with serious errors (one of which I had paid to resolve and the other a slipping clutch). Most recently I booked an MOT for a car a fortnight in advance only to be told the day beforehand that they had to postpone. When I asked for them to come back with an acceptable solution (as the car would no longer be covered by the MOT) they never even called back. This company then makes it… Read Full Review

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★☆☆☆☆

“Never use this servicestop”

Written on: 09/07/2018 by DonaldRice323 (1 review written)

They are groups of dishonest taking peoples monery for nothing. Not reliable walk away from reality … Read Full Review

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★☆☆☆☆

“Very poor customer service”

Written on: 02/07/2018 by osborne82 (3 reviews written)

Used these on last two mot all was well. This year car was picked up but no calls or link to pay, telephone to chase up and got fobbed off and told a manger would call. They didn't. Today was ment to be mot for my partners car and low n behold they haven't even bothered to turn up again no telephone call or anything. Definitely won't be using these people again… Read Full Review

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★☆☆☆☆

“I ordered interim service + MOT. They quoted double...”

Written on: 15/06/2018 by KatelynnAlmeida38 (1 review written)

I ordered interim service + MOT. They quoted double the price I normally pay to do things I did not think were necessary. Then they would not give the MOT without replacing two bulbs at an exorbitant charge. When bulbs are gone there is a warning light on the dash and this wasn't on. Plain robbery… Read Full Review

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★☆☆☆☆

“Never use service stop ”

Written on: 11/06/2018 by Ayanah296 (1 review written)

I would never use service stop again I payed £380 for a full service but they did not service my car didn’t even change the oil please do not ever use service stop they will not give you a refund… Read Full Review

Mexicocity11's Comment

Written on: 11/06/2018

Servicingstop total rip of don’t ever use them they don’t service your car and charge you a lot of money for no work

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★☆☆☆☆

“They are liers do not book any service waste of money...”

Written on: 31/05/2018 by AnsarAli (1 review written)

I have never seen such a poor service they haven’t done anything on the car. I have paid for the full service and the car is exactly the same as they picked up from me. I have to call them to come and collect my car which they did at 09:30 Am returned the car at 19:00 with nothing done. They haven’t changed the oil they haven’t done any checks they didn’t even top up screen wash, forget about washing the car. I received the car with service light still On and they saying I have to pay… Read Full Review

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★☆☆☆☆

“Avoid like the plague!!! ”

Written on: 22/05/2018 by Jf1578 (1 review written)

Vastly overpriced, try to add on numerous extra charges. Never again!!!… Read Full Review

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★☆☆☆☆

“Daylight robbery! ”

Written on: 16/05/2018 by cathrynjohnston (1 review written)

Absolutely disgusted with the price I paid. Was quoted £120 with the chance of paying 24 +vat for specialist oil. Ended up paying nearly 300 and found out I was charged double of what it would have if I had of went to the garage directly. This was not including other recommended work as that was coming to nearly 500 pounds for a 4 year old ds4! Do not use this website it's daylight robbery… Read Full Review

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★☆☆☆☆

“Very bad service and poor customer service ”

Written on: 12/05/2018 by Canuluigi (1 review written)

I Waited 3 hours with the phone in my hand not contacted by anyone, called the customer service lots of stories and excuses what a waste of time!!! I should have read the reviews before using this service, just in case you will respond to this review , don’t say the garage tried to contact me as I was at home with both of contact numbers supplied when I booked available and working , i fact I received other calls too, I have seen reading other reviews that already happened to other… Read Full Review

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★★☆☆☆

“AVOID. Late delivery and poor customer service”

Written on: 04/05/2018 by AGlasgow (2 reviews written)

I used service stop in the past and was very satisfied, if things go well they are good. Unfortunately this time round things didn’t go well, I didn’t receive my car within the day as assured by the customer advisor, I had to contact them at five o clock because no one had yet got in touch, I had to go and pick up my baby car seat from the garage the day after, and one of the extra works I was recommended wasn’t probably really needed (I should have checked before approving the payment… Read Full Review

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★☆☆☆☆

“Avoid at all costs - charge for unnecessary work”

Written on: 15/04/2018 by jonnoscott (1 review written)

I employed Servicing Stop LTD to have my Nissan Qashqai serviced on 27/03/2018. This was to be the cars 2-year service and I was quoted circa £135. Midway through the day, I had a call from Servicing Stop to say that there were a few “extras” which needed to be covered. The brake fluid and pollen filter needed replacing as part of the 2-year service. They then went on to say that all four of my brake pads would need to be replaced. I found this strange as my car is only 2 years old but… Read Full Review

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★☆☆☆☆

“Do not use”

Written on: 27/03/2018 by samanthadike (1 review written)

If I could rate 0 stars I would. Minimum 100% markup on work needed to be done and does not deliver the car back the same day. Speaking with the garage directly it has been confirmed that they are putting atleast 100% markup on the garages direct prices. Never ever will I recommend this company. … Read Full Review

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★☆☆☆☆

“Book my Fiat Panda 2010 in for a full service + MOT....”

Written on: 25/03/2018 by Powell439 (1 review written)

Book my Fiat Panda 2010 in for a full service + MOT. Car supposed to be picked up between 8 to 9. Got a call after 9 from the garage (Plumstead Garages in SE18) asking me if I still wanted my car to be picked up. But this is nothing compared to what happened next. Car had 1800 miles since the last MOT, and regularly maintained and used up until the day before the appointment. Everything was in perfect working order. Got a call from Servicing Stop in the afternoon about 2 MOT failures and… Read Full Review

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★☆☆☆☆

“Poor, Poor, Poor!”

Written on: 19/03/2018 by baCalhoun1960 (1 review written)

Communication was poor, customer service was poor and the garage they chose to use was poor. Initial service was cheap, but additional work was expensive. I have advised my family and friends to avoid them at all costs. When you raise a complaint they are very selective about which parts to reply to and which parts to body swerve! Claim to be totally transparent but don't break down costs to show parts and labour and don't provide images of all the major items replaced, despite claiming they do… Read Full Review

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