I purchased a Honda and i was noy forced to buy it from pushy salesman. All the staff are pleasant and friendy. I would recommend this garage to anyone. Great deal and variety and they care about the customer which is very important.

I bought a car from this garage in April 2010. I found the customer service very good and appreciated being left to explore what was available in my own time. I was able to negotiate a reasonable price for my car...as one of the previous reviewers has stated. I have now had the car for 8 months now and admit that I have have a few faults with it but would put it down to wear and tear as the car is 9 years old. I did take it back to the garage so that they could repair it and felt they dealt with me in a very pleasant and professional manner. Being a female and a new driver i thought buying a car would be daunting...but the people at comfort cars were very pleasant and helpful and would definatley go there for my next car.

i bourth a car in april 2010 from comfort car sales on heath end road in nuneaton
the people that work there were very friendly
and worket around my budet to help me find the best car that i cude aford
thay dident pester me like most car sales people do.likethis car is perfect for you
i walkt round the car lot in my owen time
and spoke to the sales manager and he showed me some cars
i bourth a car thath i cude a ford
i have done over 5000 mil in it and it never let me down
the car is great and i will be returning for a second car
as i felt very happy with service from comfort car sales
many thanks mr van toren

I purchased a car in Feb 2009 which developed a number of faults within the first 2 weeks. To be fair to the company they fixed these repairs free of charge as I argued the vehicle should not have been sold in that particular condition.

Over the course of 7 months of owning the vehicle pretty much everything went wrong with it; from brakes to shocks to CV joints to coil packs (twice) to a leaky gearbox and then driveshafts... lots more besides.

I know all of these things are classed as wear and tear but within a few months? Perhaps I was unlucky I said to myself... so I asked him to exchange the car for another one on his forecourt... no problem. So I picked another car which I was promised would be reliable... it also cost considerably more.

Car was great for about a week. Then it developed clutch problems, braking issues (which were classed as dangerous by an independent mechanic) and the coil pack. Again they fixed them but charged me this time... guess what happened? They fixed them... but the SAME things happened AGAIN!!!

Took the car back... having over 9 months of misery, spending a fortune and having the vehicles in the garage more often than driving I got a full refund under the Sales of Goods Act.

I suppose I was unlucky... so why am I posting this now some 4 months after my last dealings with them? Well, my brother in law purchased a car from them over a month ago and it went back and forth to the garage in the first week 3 times... and he has just spent £400 on it this weekend.

I would say avoid at all costs but this wouldn't be strong enough... the place should be closed down because the vehicles are poorly maintained in a slap dash manner and they only seem to be successful because they will negotiate stupidly low prices on their cars (forget the on screen price... it means nothing... I knocked off £350 off the on screen price just by asking... no guesses for why it was so easy to do that!)

The customer service itself is ok because they did repair certain elements at no cost... but the inconvenience was too much to bear (in one month I had the vehicle home, and running regularly, for 9 days... 9 DAYS!!!)