A company with awful communication on top of that! Stay away and do not risk it. We hired a car for a week and had nothing but problems. They took extra money out of our account halfway through our holiday and then refused to discuss it when we were finally able to get in touch with the right location. We were told "head office will investigate" and upon returning home, and chasing up multiple times, were just blown off. Please do not waste your time or money with this company.

We went to Sicily for 5 days. In Catania airport they give us a very old car, dammages everywhere and 158000km. the second day the car broke down, we had to go back with a truck and they give us another car in even worse conditions. we gave them back at the day 5th and I went back home. I checked my bank account and surprise! the 3d day of the trip they charged the full deposit (no retention, charged directly) 1100eur. I claim to the bank and also the website company Atlaschoice in uk but they didnt do aboslutely anything and after claiming many times for an explanation, the OS Car Rental sent me an invoice for dammages in the 2 cars for the exactly amount of the deposit 1100eur coincidence!! also they charged 250eur for the truck as they said it was our mistake and the car havent any problem. We left the cars in the exactly the same conditions as we received them with no dammages. Very strange that they charged the full amount on the 3d day instead of the 5th day or later. They may read the future and see that I would return it with dammages for exactly the same amount of the deposit. very smart people. We have made a complain with my bank and also with the consumer protection of my country. But I havent received any news. I just leave this message to advise everyone who is going for holidays to Catania. BE AWARE of this company. google it first and you will see many like this from them. It seems that they change the name of the company every couple of years. before was CAR HIRE 3000 and is known as well as OS AUTONOLEGGIO. I cant believe the authorities in Sicily havent closed the business yet. BE AWARE of Atlaschoice in UK if you rent the car with them. They wont help you at all and you will lose all your deposit.

Can't believe this is possible in this day and age. How can they get away with this. Most unprofessional company I've ever dealt with

As they did with the other customers, they properly stole our 1100€ deposit. We get the car back without any damage, in the exact same condition we rented it, and then we discovered they charged us, without any explanation !! Why havent we seen these comments before.... But how is it possible that this company were still alive after all these cheats ?

I rented the car in June. The car was really awful. OS Autonoleeggio required for the deposit of EURO 1,900 !!!! No damages were found out upon receipt, the security deposit is written off - just stolen!!! No claims or supporting documents from them. My e-mails and calls are fully ignored.

The same bad experience as written in other reviews. They really screw you when returning the car. They claim to see Some damage on the tire ( which was already there and nothing terrible) and suddenly don't understand english anymore and are not willing to refund your deposit. It is nothing less then theft. Do not hire a car!!

They really screw you over by returning the car. Pls be careful! They claim damage on the tire which was obviously already there before. Do not rent by them!!!!

AVOID THIS Company, you will not find the car you booked and pay for...!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

These people are rude and hateful. I hired a car in advance and when I arrived they had given it away to someone else. They would not help try and sort there mess out and when it when I asked for the deposit to be refunded the man found he could no longer speak English. In a nutshell these individuals especially the goon that I spoke to are parasites. The world would be a better place if this company went bust and let a legitimate business take there place. Just in case I haven't been clear please don't bother with them. I hired a car from Hertz in catatonia airport in the end and they were great so go there! or there were others to: Europ car, Easy car have a look just don't go here please.

We renetd a car in Catania on October 2012,and we rented a new renault twingo with a good normal rate for Catania market rent a car,no problems with credt card no damages,in catania there are 20 car rental company but not all have a new car fleet for rent.Instead in OS nolegio yes. I hope to come back in Catania,beautiful city for restaurant or wines. Thank os

This company supplements its revenue stream from renting cars, by fraudulently charging for "damage" which they invent on the spot. They claim not to speak English and insist that there is damage in Italian mixed with sign language, banking on you having to catch a flight, and not being able to do anything. Then they proceed to charge your card without authorization or signature.

I rented a car OSAutonoleggio, and I must be honest, it was a good service. The car a Nissan Pixo, all was new, and the price was affordable for me really. I had no problems with OSAutonoleggio, my deposit was released after 1 week and now I book for January. Sorry but I know that osautonoleggio is only in Italy, because I wanted to book with them in January to go to Madrid in Spain.

We recently made a marvellous trip to Sicily. Everything was perfect with the exception of the car rental company we used. The company is called OS Autonoleggio (http://www.osautonoleggio.com/index.php). The car we had booked online was given to us with no radio. When we asked why, we were told casually \"It was stolen last night.\" They also required a deposit of 900 euros to be blocked on my credit card. We returned the car in perfect condition and the car rental company confirmed that the 900 euros would be unblocked. However the amount was not unblocked and our account was debited. It took us 3 months to get refunded (particularly as they almost never answer the phone) and only after threats of legal action. After doing some online research it is clear that we are not the only ones that this has happened to. Avoid this company at all costs.

Hemos alquilado un coche con OS renta de autos,y hemos buscado un precio economico y un coche nuevo para una semana para ir en Taormina.
Unico problema?Que hemos perdido las llaves de el coche y para 2 dias non hemos podido condicir el coche para ir en Palermo.
Los empleados nos dicieron que para prequntar la secunda llave servivan 2 di s!??? No te pierdas las llaves del coche! No se arriesgan a ser capaz de ir a ninguna sito y la oficina te quere 150,00 ' para la llave perdita y que tienen los documentos necesita de 1/2 di s!?!!
Pero todo bi n despu s

I rented intermidium car for my family, I had several large suitcases.
The employee advised me a up grade with a big car.
They were very professional and the gold fleet left me surprised at the many alternatives offered.
I rented in OS a Tiguan very new,a fantastic car for travel in Sicily and i pay only 150 euros more for differnce.
Too bad they are only in Sicily,and you office Brand is only in Airport and in the city,but the service is very excellent.