Gardenbargains.com Reviews

Click here if this is your business
★☆☆☆☆
1.3 / 5
7% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Gardenbargains.com - Ask a question now

Media Gallery for Gardenbargains.com

Gardenbargains.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“AVOID THIS COMPANY ”

Written on: 23/04/2021 by Jeweldale (1 review written)

Beware of this companies special offers and website. We ended not getting the plants we ordered and paying more than the offer we used. Tried using their customer service and it was a waste of a phone call and my time. My advice is avoid at all cost and send their emails to SPAM !!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“Mini-Orchard”

Written on: 19/10/2013

Bought the Mini Orchard (Apple, Pear, Plum & Free Cherry) which was delivered in 2009. Advertised as '1st year fruiting'. Planted as per instructions in 30litre pots (which Garden Bargains also sell) - by spring 2010 Cherry Tree was dead - I queried with GB and was advised to do the bark test which I did and confirmed the tree was dead. As I had to pay Postage to get the tree replaced (£6.99?) I didn't want to chance it in case the next tree died too - didn't want to throw money away… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“POOR PLANT BAD SERVICE”

Written on: 18/09/2013

In May I bought a Morello Cherry Tree in 7 Litre Pot which I planted on the ground. Fed and watered it but it never showed signs of life. I reported this to Garden Bargains in August and was told to do a bark test. The bark test revealed that the tree was dead. I asked for a replacement and was told that they did not have any stock of this tree till September and under their Terms and Conditions they would replace it at a cost of £4.99 to me as I had not reported the matter within 30 days. I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Don't Bother - Save your money and go elsewhere!”

Written on: 03/09/2013 by rijedaim (2 reviews written)

This is a company who hides behind a call centre fronting it and getting to anyone in the nursery side is nigh on impossible. Ordered one of their special offers online. Hermes is used as the courier. Tracking information given and order indicated as being on its way. 2 days later courier tracking indicates 'order not received'???? Spoke to 'call centre' customer service who now say part of the order is unavailable would I like a refund or still keep the part order and refund the part now… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“dead tree”

Written on: 24/07/2013

Ordered two fruit trees a pear and an apple.Bare rooted followed instructions after 6 weeks leaves started appearing on pear nothing on apple emailed garden bargains they suggested i do a bark test, which was green so told me the tree was still dormant and to water every day and it would eventually start to grow.another six weeks passed and i emailed them again even sending a picture of dead tree. they then said they would replace the tree in the autumn if i paid £4.99 for postage as i had… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“8 days to deliver in hottest days of year”

Written on: 16/07/2013 by Greentrees50 (1 review written)

I spent £70 for 2 citrus trees it took 8 days from dispatch to delivery durring hottest days of year They were wrapped in corrugated cardboard and sealed in a plastic bag. What would you expect dead trees leaves curled an brown , what rubbish. Its best to buy from your local garden centre as you can see what you are getting. Customer service. Say if you scratch bark and it green, the tree is still alive. I dont want just a twig that's alive I want a tree with leaves that looks good. I now… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“waste of time”

Written on: 24/06/2013 by j.tavener (1 review written)

after ordering the mini orchard of four fruit trees in January i received delivery and was not exactly over the moon with the size or the condition of the plants. i decided to persevere and planted as per instructions. after the so called dormant period two plants still looked dead and the third was like a diseased twig. i have emailed gardenbargains numerous times and have had the odd reply promising to look into the problem to no avail i have now taken to the phone only to be told there is… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“GARDEN BARGAINS DONT TRUST THEM AN DONT BUY ”

Written on: 24/05/2013 by joeheenan (1 review written)

Bought mini orchard collection 6 may an its the 24 may an still nothing bn told from there so called customer support they are out of stock an they could offer a refund or a simalar replacement but i would need to wait another 14 working days i phoned every couple of days why couldnt they tell me then cause they try to keep your hard earnd cash for as long as possible this company should not be allowed to trade as all there botherd about is getting your money to everyone wanting plants or trees… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Rip-off Company”

Written on: 22/05/2013 by Lindylulu (1 review written)

I ordered and paid for eleven fruit trees that never arrived. After three weeks of waiting it appeared that Garden Bargains had either forgot or lost the order, then I was told to wait in for the deliveries but the deliveries never came. Then they said that the courier had lost the trees, but the courier states that they never received the trees from Garden Bargains to deliver to me. Lots of pathetic excuses from Garden Bargains, and a lot of my time wasted staying in waiting from 8am-8pm… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★☆☆

“Reasonably priced, reasonable quality.”

Written on: 09/05/2013 by AE265 (1 review written)

Like a few of the other reviews, only part of my order arrived. When I attempted to contact the customer service number, I struggled to get through the telephone options (which is a little frustrating). The lady that I spoke to was most unhelpful and told me to ring back when the exact number of 'working days' was up. When I rang back again the 'telephone option' problem had still not been resolved, but the gentleman that I spoke to was more understanding. He promised to dispatch of the items… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“avoid avoid avoid, multiple phone calls and missing items”

Written on: 26/04/2013 by Kstraw (1 review written)

So far my order: -ordered 5th April -8th April email saying it's been dispatched, tracking number, great service it seems -9th April-tracking number invalid so... -Ist phonecall, items are still at warehouse as order incomplete, no idea when it will be actually sent out -18th April HALF the order arrives (so been in that box a fair while, bare root plants! What are the chances they will survive), about £20 out of the £85 I spent -2nd phonecall, order says it's complete, must be on… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“AWFUL SERVICE”

Written on: 24/04/2013

Ordered two fruit trees and some tomato plants...they took money IMMEDIATELY including £4.99 carriage. 14days later no delivery. Contacted customer service, was spoonfed some complete hogwash and now i have a choice...they can re-order...can take up to another 14 WORKING days to arrive....god knows why....cant possibly send it as express delivery as I am an unhappy customer and they have nt honoured their promises, or I can have a refund which will take up to 21dyas to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Fruit tree with little root!”

Written on: 09/04/2013

I ordered two fruit trees from this company and one had obviously been hacked out of the ground as the main root had been severed. On contacting the company i was told to plant it and "see how it goes". I did that, but was still very unhappy (I expected an apology and a replacement tree) and contacted the company again. This time I was told to take photographs of the (non existant) root! I offered to send it back for a replacement, but the company now ignore me by email. It is hard to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“REALLY POOR CUSTOMER SERVICE”

Written on: 25/03/2013 by michalal (1 review written)

I recently ordered five rose bushes. Four arrived fairly promptly, one was missing. They have been very awkward to deal with on the phone. One advisor told me to call back one day, when I did they told me to call again the next day. I really do have better things to with my time. Still don't have my missing rose bush DO NOT ORDER WITH THIS COMPANY!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“gardenbargins.com”

Written on: 25/03/2013

bought a set of fruit trees. one was dead. didnt realise it till after the 30 days so no refund. 2 years in and still no fruit from the other trees. should've bought the fruit trees in the garden centre at Tesco!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“Delivery of items ordered”

Written on: 09/03/2013 by dgreta (1 review written)

I have received an order from Garden Bargains which was just left in the porch opened and items missing, would not have accepted if I had been home. Have tried to contact them to no avail. Very disappointed as this is the second delivery that has been damaged and plants broken. Would like to contact them urgently… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Terrible ”

Written on: 08/03/2013

Ordered and paid by credit card Then received email stating del within 7/14 days Nothing arrived Phoned PREMIUM RATED NUMBER was passed from one department to another @10p per min Was told to send in my credit card statement to prove payment (as if)and that the items are out of stock Days Later the items arrived which were left in my front garden and mostly dead NEVER AGAIN… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Dreadful company”

Written on: 19/02/2013

I ordered tulip bulbs in October and they never replied. I'm only glad I spent £12 and no more but these rogues shouldn't get away with it. I refuse to give them more money by using their expensive phone number. I will try trading standards instead… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Leebrown63's Comment

Written on: 21/02/2013

Gardenbargains is under new management and I can assure you that we will be taking customer service very seriously. Please can you give me more details and I will ensure you get a refund and some compensation.

My details are [email protected] and I am the director in charge of this business.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★☆☆☆☆

“Buy from this company at your own risk”

Written on: 19/01/2013 by composter (1 review written)

These people are a laugh they steal your money and get away with it,i have done what everyone on here has done ( not read the reviews ) we are to blame for keeping this company solvent, its time gardenbargains.com had an in depth very frank review written about them, which i am about to write and publish on the web through my gardening website… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“no customer service”

Written on: 18/01/2013 by garreth.hiscock (1 review written)

i ordered a plant in early december which they shipped out a week before christmas,twenty days later my dead plant arrived,since then i emailed the customer services for a refund after 2 weeks i am still waiting for a reply but nothing ever happens.i refuse to phone them as the number cost 10 pence a minuite and take 15 to twenty muinites to sort out from previous experience… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview