Sunshine Holidays Reviews - www.sunshine.co.uk

★★★★★
4.9 / 5
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Latest Reviews

★★★★★

“Best holiday ever had”

Written on: 08/12/2018 by donnapearce1 (1 review written)

I had never books son line before and was very wary but can honestly say sunshine were fantastic all the way from booking to departure reassured concerns all the way and we will definitely book with them again it took a while to get through to talk to anyone but was put at ease when did. The hotel we went to was beautiful staff could not do enough to ensure a clean safe and friendly environment. There were a lot of French people and entertainment seemed to be mainly catered for them but we… Read Full Review

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★★★★★

“Hotel was lovely and experience with Sunshine great”

Written on: 30/11/2018 by Landyn476 (1 review written)

We booked to go on our holiday in April and have just got back from a bit of winter sunshine for a week. The hotel was lovely, a bit quiet but that goes without saying at this time of year. The whole experience from start to finish with Sunshine was pain-free and simple. I had all the information I needed ahead of our holiday and would certainly use them again to book. We got such a good deal, that it meant our week in the sun cost barely anything. Great company and brand! Thank you Sunshine… Read Full Review

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★☆☆☆☆

“worse experience!”

Written on: 24/09/2018 by Marina_I (1 review written)

I needed to book exact hotel. Booked holidays with sunshine.co.uk. Got confirmation email. Everything was fine. BUT, after 2 days they call me and inform that prices for the flight ticked increased and even that room in the hotel which I wanted is not available no more! Excuse me?! After all confirmations?! They asked to pay for 250£ more. It wasn't the cheap holidays, and with 250£ more it was really expensive. I had to cancel everything. It's absolutely unprofessionally from their side! For… Read Full Review

Edwardo777's Response to Marina_I's Review

Written on: 22/10/2018

never had one problem with sunshine holidays and have booked last 3 years now.

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★☆☆☆☆

“complaint - cant get customer service - NEVER USE COMPANY”

Written on: 04/09/2018 by moclarke (1 review written)

APT RUBBISH COPY OF EMAIL SENT TO 5 DIFFERENT CONTACT EMAILS ON LINE ALL OF WHICH BOUNCED BACK. I took these photos to reception and was almost dismissed by her aggressive tone. I asked for another room and she said there wasn't one free until the next afternoon. I insisted that we needed showers and she said oh you can have room 35 for tonight but tomorrow you move because that apt is booked and is more expensive. I pointed out that I had paid to and was given a filthy room with a bathroom… Read Full Review

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★☆☆☆☆

“When things go wrong, Impossible to get hold off!”

Written on: 21/08/2018 by Peter_oc2001 (1 review written)

Booked a 10 day holiday with Sunshine, was a good price and all seemed good. Turned up at hotel and no cot for the baby, even though, booked as a family apartment with two chikdren and infant. Hotel wanted us to pay an extra €60for a cot for 10 nights. Tried contacting Sunshine customer service and no answer after over an hour on hold. Left a Facebook message and got back to me the following day but wouldn't speak to me as I wasn't the lead name on the booking. Was given an emergency… Read Full Review

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★☆☆☆☆

“Wast of time”

Written on: 17/07/2018 by alvarozanlorenze (1 review written)

Wast of time, you can do everthing online the will wait for the confirmation, then you will receive a call, the agent will tell you that your reservation is not avalible any more, but they can gent another a bit more expensive. Totaly wast of time… Read Full Review

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★★★★★

“Marmaris”

Written on: 30/05/2018 by Xtonixw (1 review written)

Booked with sunshine firsted an not 1 problem everythink was perfect no problems nothink defently us again an would recommend… Read Full Review

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★☆☆☆☆

“Taken deposit & but missed the kids off booking”

Written on: 03/05/2018 by Jessieq119 (1 review written)

They price matched viva sunrise. I gave all details ..2 adults and 2 kids. They booked it, taken my deposit. When i checked email.. they had missed the kids off. Rang up and told i had to pay £400 extra. Wasnt interested.. so i cancelled. Avoid this company… Read Full Review

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★☆☆☆☆

“No customer service”

Written on: 26/04/2018

This company is only interesting in taking your money. No customer service after you book, no Rep to greet you at airport to direct you to the transfer, no Rep in Resort, you have to contact the transfer people for for return which was a nightmare. At resort has a slight problem and tried to e-mail the company. They passed the mail to an agent called "OTB THE BEACH" who wanted nothing to do with us. Booked through them for security ad peace of mind in case something went wrong, but this was… Read Full Review

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★☆☆☆☆

“REGERT booking through sunshine never using them again.”

Written on: 06/04/2018 by Myerspt39 (1 review written)

We booked through sunshine for our Algarve holiday for Easter break 2018, for Grand muthu Oura view beach club, while booking the customer service representative suggested us Oura view beach club, as it had nice view of sea and went ahead for the same. On the day of check in at hotel we were told there is no reservation for us, upon investigation hotel informed that Sunshine had booked us in the wrong hotel , sister hotel of same group. Even though Booking confirmation send to us had the name… Read Full Review

Peter_Oc2001's Comment

Written on: 21/08/2018

Did you know you can claim against Sunshine Holidays for not providing the correct holiday effectively being mis sold.
Have a look around the website, there is a system for you to put your complaint into a letter of request for Compensation.
You probably have a strong case for loss of value, being put into the incorrect hotel and for loss of enjoyment

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★☆☆☆☆

“So far so bad”

Written on: 01/04/2018 by Vega148 (1 review written)

I want to cancel my holiday. I booked it today and they have sent the confirmation for another hotel in a different place. Whilst looking to contact customer services, which is totally non existant or at best very very well hidden to stop u finding it. I found claims of misdealing. Right now i just want to make sure its cancelled!!!!… Read Full Review

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★★★★★

“Titanic Beach and Spa, Hurghada”

Written on: 12/03/2018 by christinepearson (1 review written)

From start to finish Sunshine went the extra mile to ensure our perfect holiday… Read Full Review

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★★★★★

“thanks for the pleasant experiences”

Written on: 12/03/2018 by Myershk134 (1 review written)

They are doing everything they promise I would recommend sunshine.co.uk to everyone!… Read Full Review

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★★★★★

“Holiday in costa adeje”

Written on: 09/03/2018 by Triston182 (1 review written)

We recently stayed all inclusive in villa adeje beach hotel. Lovely hotel. Staff very helpful. Everything very well organised. Very central. Pool area perfect .....sunshine all day. Food was also very good… Read Full Review

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★★★★★

“The price you see is the price you pay!”

Written on: 07/03/2018 by Comet-69 (1 review written)

Have used this site numerous times and sent A LOT of my friends, far and wide, to this site! Unlike 99% of other sites the price you see os the price you pay! The customer service is fantastic, should you need it, and they are very very helpful!… Read Full Review

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★★★★★

“Everything you expect from a package hol, yet cheaper!”

Written on: 07/03/2018 by AmericaTucker471 (1 review written)

Very impressed with Sunshine. Travelled with them twice and booked another three so far! Transfers very easy, voucher system is straightforward. I've recommended them to my mum, as I'm confident that it's easy to use Sunshine (she's 70 this year and all booked up ready to go!) Thanks Sunshine for beating the package holidays at Thier own game!… Read Full Review

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★★★★★

“Come up trumps ”

Written on: 07/03/2018 by Braylona1984 (1 review written)

Used shone 4 years running...always seem to be the cheapest… Read Full Review

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★★★★★

“Plenty of choice and easy to deal with”

Written on: 06/03/2018 by ChelseaMunoz (1 review written)

Used many times, always found the accommodation I've wanted and found the prices competitive, plenty of time give to pay holiday… Read Full Review

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★★★★★

“Great service from start to finish”

Written on: 05/03/2018 by KalebGarza1981 (1 review written)

Website was easy to navigate and prices very good. I liked the monthly balance reminders emailed. All went very smoothly with both hotel and transfer. Well done sunshine!… Read Full Review

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★★★★★

“Never had any problems with Sunshine. GREAT COMPANY”

Written on: 05/03/2018 by AlizaMaynard (1 review written)

What a brilliant company, always hassle free… Read Full Review

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