RentLocally.co.uk Reviews

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★★☆☆☆
1.6 / 5
From 7 reviews
14% of users recommend this
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  • Customer Service

  • Value For Money

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Latest Reviews

★☆☆☆☆
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“Awful people”

Written on: 05/08/2015 by LolaMcMillan (1 review written)

The most untrustworthy company I have ever had the misfortune to deal with. Do not believe a word they say to you in person or over the phone. get every detail in writing before you do anything… Read Full Review

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★☆☆☆☆
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“Terrible”

Written on: 03/08/2015 by Loreleiu1961 (1 review written)

Never believe a word they say to you in person or on the phone. Make sure you have everything in writing (and I mean everything) before agreeing to anything. Their customer service is appalling, rude e-mails, not replying to e-mails. Their emergency service took two weeks to arrange replacement of a fuse. Be prepared for lots of regular visits when you're not there. Ideally, have nothing to do with these people… Read Full Review

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★☆☆☆☆
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“Terrible”

Written on: 03/08/2015 by Loreleiu1961 (1 review written)

Never believe a word they say to you in person or on the phone. Make sure you have everything in writing (and I mean everything) before agreeing to anything. Their customer service is appalling, rude e-mails, not replying to e-mails. Their emergency service took two weeks to arrange replacement of a fuse. Be prepared for lots of regular visits when you're not there. Ideally, have nothing to do with these people… Read Full Review

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★☆☆☆☆
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“SHOCKING”

Written on: 23/07/2013 by eljessie (1 review written)

Honestly the worst company ever. They tried to charge us £50 to change lightbulbs which hadn't even worked when we moved in. They'll do anything for a few pounds when they have done nothing for you in return. I tried to call constantly for different things and I was lucky to speak to anyone once in the entire 6 month tenancy. They are an absolute joke and I would suggest that people steer clear… Read Full Review

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★☆☆☆☆
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“BUNCH OF CHEATS!!”

Written on: 28/10/2012

I have been very disappointed with RentLocally and would seriously advice any prospective tenants and home owners to think carefully before using them. We have only been using them for the last few months and they provide terrible service. A month into entering the contract with them they raised their rates. Next, they charged us ~£200 for an urgent repair in the house without taking our permission. Now, they say they wouldn't refund us although we have signed the contract that they must take… Read Full Review

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★☆☆☆☆
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“STAY CLEAR!!”

Written on: 25/09/2012

DO NOT GO NEAR THIS COMPANY!! Absolute scam on a company! ALL employees are rude including the 'directors' Constantly breach their contracts and deduct money from EVERYONES deposit for 'window cleaning' Do NOT owe up when they are in the wrong, are extremely rude and irritating. Do not help in the slightest if anything, they just help stress you out more! Stay CLEAR of this company if you want somewhere safe, practical, clean and decent. Rent Locally are disguisting and i will never in… Read Full Review

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★★★★★
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“The people at RentLocally really made me feel like a...”

Written on: 21/05/2010

The people at RentLocally really made me feel like a valued tenant. If something went wrong, they were courteous and helpful and made sure it got sorted quickly. They are the most friendly and most honest Letting Agent I have used in Edinburgh. I wish I could rent from them again… Read Full Review

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