Powertools2u Reviews - www.powertools2u.co.uk

Click here if this is your business
★★☆☆☆
2.5 / 5
41% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Powertools2u - www.powertools2u.co.uk - Ask a question now

Media Gallery for Powertools2u - www.powertools2u.co.uk

Powertools2u - www.powertools2u.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

  • Average Rating Over Time
  • Within the last month ***** (From 0 reviews)
  • Within the last 6 months *** (From 0 reviews)
  • Within the last 12 months * (From 0 reviews)

Latest Reviews

★☆☆☆☆

“time wasters”

Written on: 17/09/2013 by Andrew37G (1 review written)

after 3 days of placing the order for makita breaker (basic model, other shops have this tool from stock), I was told that they can deliver breaker in 4 weeks. They offer cheap tools, but can't deliver them on time. perhaps delivery comes by ship from supplier in china… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Will use them again”

Written on: 02/08/2012 by dwjenkins (1 review written)

Ordered a Makita MLT100. Qouted 2-3 days delivery. Came in two days. Clear communication. No issues. Will definatley use them again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Unable to contact Powertools2U”

Written on: 29/11/2011

I'm fustrated by being ignored, numerious messages left asking them to call me back with a status on my order but still no goods and no response. Wouldn't deal with them again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Ordered various items”

Written on: 22/11/2011

Have ordered various fixings and 7 days later I am still waiting. We are a business and thought we would save money on screws and adhesives. Saved £20 on order but after seven days we have easily lost that on sorting out alternatives for work and calling/emailing Powertools2u without reply. Very unprofessional and do not understand how they could be this poor… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“The Paslode IM350 I bought was about £20 cheaper than...”

Written on: 24/05/2011 by andyparkin76 (1 review written)

The Paslode IM350 I bought was about £20 cheaper than the other sites and it arrived within a couple of days. I contacted them about some technical info and they answered within 15 mins. Probably buy from here again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Guest's Response to andyparkin76's Review

Written on: 26/07/2011

Very Helpful and i agree completely

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“I bought a DeWalt DC759KA from Powertool2u as they had...”

Written on: 17/05/2011

I bought a DeWalt DC759KA from Powertool2u as they had the best price I could find - delivered on time and the drill is just what I needed. Would buy again!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Guest's Comment

Written on: 26/07/2011

Very Helpful I bought this product also thankyou for the advice powertools2u definately one to buy from!

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“This company has had some very bad reviews in the past...”

Written on: 17/05/2011

This company has had some very bad reviews in the past and I was nervous about ordering. After speaking to the staff on the phone I discovered that they have recently changed management as the group who own the company SIG plc realised it was going in the wrong direction and wanted to turn it around. I thought with a company that size behind it my money was at least safe! No problems at all with my order and I recommend anyone who has been put off in the past, gives them another go… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Had to write this due to the number of people writing...”

Written on: 06/05/2011

Had to write this due to the number of people writing poor reviews. Although I don't doubt their frustrating / indifferent experiences, I ordered a machine polisher from the site on 5th May after sending an email to the customer service team the night before and receiving a professional and prompt reply. The polisher came next day.

It was also by far the cheapest I had seen online and delivery was free & next day.

Recommended.

Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“had to write this, basically ordered the drill and...”

Written on: 28/04/2011

had to write this, basically ordered the drill and came on time only the drill didnt just a empty case1 obviously rather annoyed but worried too. googled this forum and saw loads of negative feedback and straight away scared myself, thought id been done over! anyway called them and although the call centre isnt the greatest the guy on the other side was able to sort the prob out and next day i had the complete set!
so to conclude, apart from the original mistake they did sort it out and were… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“cheapest around ,but comes at great cost, Placed order...”

Written on: 20/04/2011 by ASH61 (1 review written)

cheapest around ,but comes at great cost, Placed order 15th march with 2 to 3 day delivery time arrived 15th april. No e-mails from them about late delivery only replys to my inquiries.22nd march in reply promised 1 more week to delivery ,waited till 13 april then in reply was told country out of stock will now have to wait until may 3rd .Decided that have'n waited this long and that i had also copied last e-mail into head office moaning about poor customer service ,i would wait and to my… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“I was initially concerned after reading reviews so...”

Written on: 06/04/2011

I was initially concerned after reading reviews so sent an email asking for a stock check of the product i was ordering and of my concern from reading some reviews. Received a nicely worded and prompt reply and so on the back of it, placed the order. Next day as informed in the email, my product arrived. Delivery company even called me about access, as i had just popped out. So from my point of view, can not fault the company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“I'm afraid I'm going to look like a Powertools 2 U...”

Written on: 19/02/2011

I'm afraid I'm going to look like a Powertools 2 U employee (which I'm not!), but I have to post a positive review to give some balance to all the negative ones. After much searching I settled on PT2U to supply an Evolution Rage3 255mm mitre saw. When I first contacted them I was told it was out of stock but would be available within 5 days - so I placed an order as it was about £30 cheaper than my local B&Q and I was in no great hurry. It was only then that I came across a number of… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“I saw the Makita 82 piece drill bit set at...”

Written on: 26/01/2011

I saw the Makita 82 piece drill bit set at Powertools2u at a tenner cheaper than where I`d bought my drill, so I thought I`d give them a try. Item was in stock and a 2 day delivery was 'guaranteed', however 3 days passed, and nothing arrived, so I e-mailed and was told it was out of stock, when i ordered, but was in now, and would be sent out that day. They apologised for not sending out an e-mail informing me the item was out of stock. Fair enough. 2 days later, my drill bits arrived, or so I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Stay well clear, I ordered a lazer level and thought...”

Written on: 16/12/2010

Stay well clear, I ordered a lazer level and thought they had stock, how wrong could I have been. You just fill your basket then they order the parts, I called them today and asked how long would I have to wait, they said mid Jan and I ordered in November… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“I would give this crowd a zero rating if I could as...”

Written on: 15/12/2010

I would give this crowd a zero rating if I could as they don't deserve any higher, I've contacted my credit card company and will report them to the office of fair trading. Don't waste your time, or money… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“I telephoned Powertools2U to check they had the Makita...”

Written on: 13/11/2010

I telephoned Powertools2U to check they had the Makita tools in stock, they confirmed me they did, I ordered them, 1-2 day delivery is promised, after 1 week no confirmation email or any calls from them. I telephoned them and was told my items were out of stock, when I pointed out that they had told me when I placed the order that they were in stock, they said the computer told them they were in stock but when they went to pick them they were not in fact in stock. They said they would be in… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Philgo21's Comment

Written on: 26/11/2010

I found this review very helpful because...It appears to be reasonably accurate as to what many people are saying ,this company and some others which are part of SIG do not have the items advertised in stock and do not inform customers with any kind of feedback.They leave it up to you to phone up and complain .

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
Read 1 Comment
★☆☆☆☆

“Actually there is no POWERTOOLS2U store mentioned, at...”

Written on: 08/09/2010

Actually there is no POWERTOOLS2U store mentioned, at that address on its website. If you go there all you will see is an empty space, or a field there, but if you walk further up the road you will see SCREWFIX, and if you ask anybody in there about PowerTools2U or ToolTray they will tell you they have never heard of them. IT IS A VERY COLD MAN YOU ARE LOOKING AT?… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“I ordered a DeWalt bandsaw (DW739, variable speed) on...”

Written on: 26/07/2010

I ordered a DeWalt bandsaw (DW739, variable speed) on July 6th. As I have not recieved the good after a week, I contacted the Tooltray (Yes, Powertools2u and Tooltray appears to be the same seller with different outfit.) Their custumer service is non-existent. Do not expect any e-mail confirmation or any update from them.
Having waited 20 days and phoning them three times without practical use, I canceled my order and asked for a refund. Just wonder how long I will have to wait for the refund… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Ordered these work trousers and kneepads over 4 weeks...”

Written on: 11/06/2010

Ordered these work trousers and kneepads over 4 weeks ago, no contact from Powertools2u chased 4 times, each timed fobbed off with excuses. Ended up cancelling the order and purchasing elsewhwere. Will NOT be using this company again.
Do not order from this company if you actually want to receive your items!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“order 5 bench grinders at the end of april. chased...”

Written on: 09/06/2010

order 5 bench grinders at the end of april. chased them mid-may when they hadn't arrived. I actually got an email back saying that they were waiting for stock from Silverline. have chased twice since but had no further response from them. it is about 7 weeks since i ordered now. Awful customer service, Awful website (doesn't show if out of stock) - Do not use this supplier if you actually want to receive goods… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview