Solus Reviews - www.solusarc.co.uk

★★★★★
4.6 / 5
91.6% of users recommend this
  • Value For Money

? Ask our helpful community of experts about this product or company
Solus www.solusarc.co.uk - Ask a question now

Media Gallery for Solus www.solusarc.co.uk

Solus www.solusarc.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Excellent service”

Written on: 18/12/2018 by Marlonv404 (1 review written)

Excellent service from start to finish. Staff kempt me updated regarding collection and repair of my vehicle with plenty of telephone calls and e mails. Quality of repair was excellent plus my car came back lovely and clean inside and out. Speed of repair was exceptional. Very friendly and helpful staff. Thank you all… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Repair , returned as new”

Written on: 18/12/2018 by nhEllis1986 (1 review written)

Was a very smooth process, collection, fixed to as good as new and returned when completed, very happy with the service… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great service”

Written on: 18/12/2018 by AnGardiner527 (1 review written)

Really pleased with the repairs on our car, fast & friendly service. Many thanks… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“accident car repair”

Written on: 18/12/2018 by tessarat (1 review written)

the team were very professional and efficient. they contacted me asap after the accident took place putting into motion the repair of my car and the replacement car arranged very quickly… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent Experience received.”

Written on: 17/12/2018 by AJA64 (1 review written)

Very friendly, any queries dealt with, everything explained to me. Treated with respect and made to feel that my custom really mattered. Thank you. Was left a very nice courtesy car, collection and drop off times were convenient to us. Very positive experience… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Thank you!!”

Written on: 17/12/2018 by RachaelKing164 (1 review written)

I would just like to say a big thanks for how easy you guys made getting my car fixed. I was contacted within 24 hours of ringing my insurance company. My car was collected from my work place and a lovely hire car delievered. I was kept up to date throughout and less then a week later my car was delievered back to me. Car looks waayyy better then when it was collected being hoovered and cleaned. Again credit were credits due you have all be awesome! Thanks again!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Very quick turnaround Good communication ”

Written on: 17/12/2018 by Kwmalin (1 review written)

Very happy with the repair.Well communication with the centre All round a very quick repair and delivery of the vehicle.Gave a full detail of the goods needed and the length of it would take to finish… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Easy Fix”

Written on: 17/12/2018 by Skelp (1 review written)

Solus were very helpful, professional and informative from beginning to end. They rang me to arrange details and my car was picked up on a Friday night and returned 9 days later on the Monday. During that time I had a Seat Leon to drive which worked very well for me. The repair is very good and I am very pleased with the whole process. The car was returned to me having been valeted which I also appreciate. Thank you… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent service”

Written on: 17/12/2018 by 358Bateman (1 review written)

I was called by a member of staff immediately who then gave me very regular updates on the status of my car and when we will likely have all the fixes by. Each member of staff I had met and spoken to on the phone were very polite and explained the process to me very clearly (which was very helpful as this is the first time I had to get my car repaired). Being a self employed individual it was very difficult to find time to drop my car to the repair centre but this need was easily catered to… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Car collected quickly on day of accident. Kept us...”

Written on: 17/12/2018 by Cannon451 (1 review written)

Car collected quickly on day of accident. Kept us informed as to when the car would be ready. Car dropped off to premises of choice when completed. Car looks in perfect order and as far as we can tell no issues at all. Would definitely recommend the garage to anyone… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★☆

“Work completed to a great standard, service could be...”

Written on: 17/12/2018 by Adam.wood1693 (1 review written)

The overall work completed was to a really great standard I can't complain about this. the courtesy car was great and in great condition. the only issue I had was communication, I have a job where I can't always answer the phone. I would come out of a call to find 3 or 4 missed calls from the repair centre, this is needless just leave me 1 message and I will get back to you as soon as possible, I am aware that some of these messages were urgent but there isn't anything I can do about how busy I… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Prompt repair and great customer service”

Written on: 17/12/2018 by Skavanagh21 (1 review written)

I am delighted with the service received from Solus. I was unaware of this company until I was referred by my insurer. I was given text updates of when and where to drop my car off (with the option for them to pick it up) and the address was sent to me so that I could copy to my sat nav. I was given a lovely courtesy car (Seat Leon FR) which was immaculate. I was contacted the same day to advise how long the repair was likely to take from the mechanic who would be carrying out the work. I was… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Brilliant service. My car was repaired to such high...”

Written on: 16/12/2018 by ShaylaDawson315 (1 review written)

Brilliant service. My car was repaired to such high standard that I couldn’t even tell it had been in an accident. The company’s commutation was fantastic and kept me updated regularly. Could not have asked for a better service… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“So easy”

Written on: 16/12/2018 by Maff21 (1 review written)

Everything was smooth and easy,a lot better than expected and my thanks to all of their team… Read Full Review

Report this review
Was this review helpful? 0 0
★★☆☆☆

“Simple body repair/replacement of rear bumper”

Written on: 16/12/2018 by Gobshite1 (1 review written)

A straightforward replacement of the rear bumper of my car (which in itself was fine) was severely marred by the total work NOT being checked or quality controlled. When the car was duly returned and consequently used for the first time, the reversing sensors were beeping the whole time the car was in reverse gear - not as it should be. On contacting Solus we were told it was probably just a wiring issue - shouldn't have happened if the work was checked. The car now has to be returned for the… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Outstanding service ”

Written on: 16/12/2018 by Rogersnv472 (1 review written)

The service was outstanding from start to finish. Always keeping me informed when they are picking my car up to how the repair is going and when they are dropping the car back. The repair was complete in the same day.. using the web site to down load photos of the damage has helped speed up the repair time. The quality of the repair is to A high quality standard. Thanks for a great service… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent Communication and prompt delivery ”

Written on: 15/12/2018 by MaciAllison (1 review written)

Excellent communication and swift delivery of the car on Saturday immediately after repair. Inside and outside the car was properly cleaned up. It took some time for the repair parts to arrive, but this was due to manufacturer delay. Solus kept me regularly informed of the status… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Accident repair”

Written on: 15/12/2018 by 1971Stout (1 review written)

From the first contact I was impressed,very helpful, the organisation was first class. My car was collected by a driver who delivered a courtesy car which was available until my vehicle was returned. I was called by an engineer after the damage to my car was assessed confirming what was to be done and approximate time required to do the work.I had had protective film applied to the rear boot lip by the main dealer which I had forgotten about and they also renewed that. The car was returned… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Very professional service.”

Written on: 14/12/2018 by vqRice1949 (1 review written)

The service was great. Communication was excellent throughout the whole process. The work was done quickly and efficiently. The repair is of excellent quality and you wouldn't even know there had been any damage. The car was returned as good as new and was throughly cleaned inside and out. Many thanks to all those involved… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“First Class”

Written on: 14/12/2018 by 192Fox (1 review written)

First class service from start to end Very speedy repair, uplifted Monday morning, returned same week Friday morning. Car cleaned inside and outside on return. Only one word brilliant… Read Full Review

Report this review
Was this review helpful? 0 0
overview