Vashi Reviews - www.vashi.com

★★★★★
4.9 / 5
99% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Note from Review Centre: Vashi was previously known as Diamond Manufacturers
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Latest Reviews

★★★★★

“Friendly and helpful ”

Written on: 07/05/2018 by O'Grady380 (1 review written)

The person I dealt with was really friendly when I’d choose the ring, then I wanted to exchange the first ring for another model, and she supported all the way through, helping choose the right one and following up on the process. Thanks… Read Full Review

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★★★★★

“Inviting and friendly ”

Written on: 26/04/2018 by Tucker403 (1 review written)

Thank you Nicoleta for being so helpful and friendly. I will bring my Girlfriend to meet you next time for more advice… Read Full Review

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★★★★★

“Simply the best!”

Written on: 08/03/2018 by coolfranzis (1 review written)

Buying your dream engagement ring for your fiancé in Vashi is as easy as one, two and three. You just select the setting of the ring, what metal you want and the diamond and they will make it for you. I ordered it in the morning and by 7pm, it was ready to be collected, that is how straightforward the process is at Vashi! The ring I made looked good when I ordered it online but it looked even better when I finally held it and actually saw it. If It was a sort of magical experience for me, how… Read Full Review

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★★★★★

“Excellent all round”

Written on: 07/03/2018 by AdamOxford (1 review written)

Where to start. The customer service was great,very efficient and friendly. I was updated all the way along the process, which was quick and painless. The ring is beautiful.My fiancé is very happy with the engagement ring.The rings fits perfectly. Delivery was to plan even with the weather disruptions around the country. Will happily purchase the wedding rings from Vashi when the time comes… Read Full Review

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★★★★★

“Excellent products and level of service ”

Written on: 01/03/2018 by Stackyz425 (1 review written)

The quality of the rings and products is unparalleled within the market. Adding to this, the level of service offered at each stage of buying ensures confidence for the buyer… Read Full Review

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★★★★★

“Pleasure to deal with”

Written on: 03/02/2018 by JavionBlake86 (1 review written)

I found Vashi.com so easy to deal with. My order updated in quick time and was delivered within 2 days by special delivery as promised. When comparing my purchase with what was available at high street jewelers they were streets apart. Brilliant value and Id happily recommend them to anyone who was thinking of using them… Read Full Review

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★★★★★

“Excellent Service! Thanks a lot Vashi”

Written on: 31/01/2018 by iffisaheb (1 review written)

My fiance and I had such a great experience when we bought her engagement ring. I had already done a lot of research for months going to different retailers and Hatton Gardens and after a while decided it was going to be an "online" retailer that I would go for. Vashi was on my list but I had no idea that they had any stores. It was only when we went to Westfields that we saw them there. The most helpful people, confirmed all my research, made the experience very pleasurable. The two people I… Read Full Review

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★★★★★

“Beautiful diamond and flawless service”

Written on: 18/01/2018 by TomHouse88 (1 review written)

The diamond was absolutely amazing. Very pleased with the quality. The service was second to none; a very pleasant experience!… Read Full Review

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★★★★★

“Perfect from start to finish”

Written on: 18/01/2018 by Msud (1 review written)

I'm not a ring expert and I found all other places and websites to be confusing. I wanted clarity and cut to be my top 2 things. I'd find clarity but the cut was poor, etc. Stumbled across Vashi and I made my own, within my budget. I even needed it resized and they did it for me after I explained that I am flying out in 2 days. It was simply brilliant and I've sung Vashi's praises to everyone that asks me or my partner about her ring… Read Full Review

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★★★★★

“Great customer service and great peicws”

Written on: 30/12/2017 by Mobeenr (1 review written)

Great customer service with a lot of assistance provided. The price offered was very competitive and the ring was ready for collection very quickly. The staff clearly are very knowledgable about diamonds and helped me in picking the best one. I would very highly recommend using Vaashi at westfield, shephards bush. … Read Full Review

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★★★★★

“Fantastic, friendly and amazing!”

Written on: 21/10/2017 by Adam__ (1 review written)

I recently received excellent service from vashi. After booking an appointment online I visited the store and was shown several examples of diamonds and settings that were within my budget and style requirements. After choosing a diamond and setting this was produced into a beautiful engagement ring within just a few days. I was really impressed by the fantastic help and advice from Wassila and everyone else at the Vashi store and look forward to returning in the near future with my partner to… Read Full Review

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★★★★★

“Great Experience ”

Written on: 16/08/2017 by KinalSohelia (1 review written)

An amazing team who have helped someone with no idea in where to start in buying an engagement ring. they made the whole process such a lovely experience. The customer service is second to none. I cant wait to come back with my fiance to purchase our wedding bands. It really made the experience so much more enjoyable, and it helps that my fiance loves the ring (she obviously said YES!) … Read Full Review

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★★★★★

“Fantastic customer service”

Written on: 12/08/2017 by Greghaliday14 (1 review written)

Cannot emphasise enough just how good the service was when I attend the store! I was simply window shopping for a potential engagement ring for my fiancé with no real idea about sizes, styles, setting, stones etc but the customer assistant in store gave me informative, useful and detail information on what I should be looking for with my ring. They were able to help me select a style within my price range and have opened my eyes to the world of possibilities I have when I come to purchase my… Read Full Review

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★★★★★

“Great Service and so happy with the ring! Highly...”

Written on: 09/08/2017 by robsandercock (1 review written)

My fiancé is so happy with the engagement ring, thanks everyone at Vashi for making this happen so seamlessly! For the quality, the price and the amazing service I can't recommend these guys highly enough! I had no idea what style of ring to go for but the incredibly friendly team in the store helped me to work it out from pictures of some of her other jewellery and talked me through the various options of stones, the process was simple and it was clear to me that these guys really know… Read Full Review

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★☆☆☆☆

“Don't trust Vashi's diamond grades”

Written on: 06/04/2017 by IRSW (1 review written)

Vashi describes its diamonds using the standard 4 Cs, but in my experiance the only thing which was reliably described was its size/carat. I ordered a D/VVS1, and received a diamond with black inclusions which were plainly visible without magnification. I pointed this out to Vashi, whose CEO then reportedly inspected it, and he saw to it that I received a replacement with the characteristics which I originally ordered: D/VVS1, albeit they suggested to me that the inclusions in the first… Read Full Review

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★☆☆☆☆

“WARNING - DON'T BUY A DIAMOND FROM VASHI”

Written on: 20/05/2016 by marisapeer (1 review written)

I had a very upsetting experience as a customer of Vashi, I bought my wife a ring at a cost of £6,149.  The ring lost it's sparkle completely and we both felt it looked as if it was made of glass. I spoke to Vashi to say I was unhappy with the quality of this diamond and the possibility of an upgrade was discussed. We went to Vashi's offices to buy a nicer diamond, but when I researched their prices they were more than 25% higher than those of their competitors for a diamond that was exactly… Read Full Review

Irsw's Response to marisapeer's Review

Written on: 06/04/2017

This is very similar to my own experience of Vashi. After I rejected the first diamond, the substitute also looked a lower grade than I had ordered, so I had it independently assessed, twice. It was a full 5 grades lower than Vashi's own grades in both colour and clarity. Vashi even suggested that the black marks had spontaneously appeared inside the first diamond after they it to me. That by itself says a lot about this company.

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★★★★★

“Excellent customer service and frequent contact to...”

Written on: 28/03/2016 by chris878688 (1 review written)

Excellent customer service and frequent contact to make sure I knew everything was on track. Very pleased with the quality of the ring. Appreciated the opportunity to visit the boutique to look at the various fittings and diamonds. Overall a great experience and would recommend to anyone… Read Full Review

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★★★★★

“Engagement Ring purchase”

Written on: 02/06/2015 by Simobadd (1 review written)

I contacted the Vashi team to enable me to find the perfect ring for my fiancee to be and the team there were fantastic. From advice on the phone to the face to face meetings with product options - rings and diamonds - everything was tailored to me and without the pressured sell. Thanks everyone (she said yes by the way!). We will be back for the wedding rings soon… Read Full Review

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★★★★★

“Excellent diamond rings with excellent service!”

Written on: 29/05/2015

First ordered the engagement ring from Vashi, excellent service and fast delivery. I then returned to Vashi to order my future wife's wedding band.... When I saw the quality of her band, I decided that I would wear a band too, having previously decided that I wouldn't be wearing one. Had several phone calls with the person I dealt with , who's checked up on if I'm happy with the service… Read Full Review

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★★★★★

“Friendly and very helpful.”

Written on: 18/04/2015 by KiannaWallace1945 (1 review written)

My experience with vashi was a superb experience they went over and above to help me get the right ring for me. I am extremely thankful to them all and also a great thanks for the superb product… Read Full Review

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