Vashi Reviews - www.vashi.com

★★★★★
4.9 / 5
99% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Summary

Note from Review Centre: Vashi was previously known as Diamond Manufacturers
? Ask our helpful community of experts about this product or company
Vashi - www.vashi.com - Ask a question now

Media Gallery for Vashi - www.vashi.com

Vashi - www.vashi.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Fantastic, friendly and amazing!”

Written on: 21/10/2017 by Adam__ (1 review written)

I recently received excellent service from vashi. After booking an appointment online I visited the store and was shown several examples of diamonds and settings that were within my budget and style requirements. After choosing a diamond and setting this was produced into a beautiful engagement ring within just a few days. I was really impressed by the fantastic help and advice from Wassila and everyone else at the Vashi store and look forward to returning in the near future with my partner to… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great Experience ”

Written on: 16/08/2017 by KinalSohelia (1 review written)

An amazing team who have helped someone with no idea in where to start in buying an engagement ring. they made the whole process such a lovely experience. The customer service is second to none. I cant wait to come back with my fiance to purchase our wedding bands. It really made the experience so much more enjoyable, and it helps that my fiance loves the ring (she obviously said YES!) … Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Fantastic customer service”

Written on: 12/08/2017 by Greghaliday14 (1 review written)

Cannot emphasise enough just how good the service was when I attend the store! I was simply window shopping for a potential engagement ring for my fiancé with no real idea about sizes, styles, setting, stones etc but the customer assistant in store gave me informative, useful and detail information on what I should be looking for with my ring. They were able to help me select a style within my price range and have opened my eyes to the world of possibilities I have when I come to purchase my… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great Service and so happy with the ring! Highly...”

Written on: 09/08/2017 by robsandercock (1 review written)

My fiancé is so happy with the engagement ring, thanks everyone at Vashi for making this happen so seamlessly! For the quality, the price and the amazing service I can't recommend these guys highly enough! I had no idea what style of ring to go for but the incredibly friendly team in the store helped me to work it out from pictures of some of her other jewellery and talked me through the various options of stones, the process was simple and it was clear to me that these guys really know… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Don't trust Vashi's diamond grades”

Written on: 06/04/2017 by IRSW (1 review written)

Vashi describes its diamonds using the standard 4 Cs, but in my experiance the only thing which was reliably described was its size/carat. I ordered a D/VVS1, and received a diamond with black inclusions which were plainly visible without magnification. I pointed this out to Vashi, whose CEO then reportedly inspected it, and he saw to it that I received a replacement with the characteristics which I originally ordered: D/VVS1, albeit they suggested to me that the inclusions in the first… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“WARNING - DON'T BUY A DIAMOND FROM VASHI”

Written on: 20/05/2016 by marisapeer (1 review written)

I had a very upsetting experience as a customer of Vashi, I bought my wife a ring at a cost of £6,149.  The ring lost it's sparkle completely and we both felt it looked as if it was made of glass. I spoke to Vashi to say I was unhappy with the quality of this diamond and the possibility of an upgrade was discussed. We went to Vashi's offices to buy a nicer diamond, but when I researched their prices they were more than 25% higher than those of their competitors for a diamond that was exactly… Read Full Review

Irsw's Response to marisapeer's Review

Written on: 06/04/2017

This is very similar to my own experience of Vashi. After I rejected the first diamond, the substitute also looked a lower grade than I had ordered, so I had it independently assessed, twice. It was a full 5 grades lower than Vashi's own grades in both colour and clarity. Vashi even suggested that the black marks had spontaneously appeared inside the first diamond after they it to me. That by itself says a lot about this company.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Excellent customer service and frequent contact to...”

Written on: 28/03/2016 by chris878688 (1 review written)

Excellent customer service and frequent contact to make sure I knew everything was on track. Very pleased with the quality of the ring. Appreciated the opportunity to visit the boutique to look at the various fittings and diamonds. Overall a great experience and would recommend to anyone… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Engagement Ring purchase”

Written on: 02/06/2015 by Simobadd (1 review written)

I contacted the Vashi team to enable me to find the perfect ring for my fiancee to be and the team there were fantastic. From advice on the phone to the face to face meetings with product options - rings and diamonds - everything was tailored to me and without the pressured sell. Thanks everyone (she said yes by the way!). We will be back for the wedding rings soon… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent diamond rings with excellent service!”

Written on: 29/05/2015

First ordered the engagement ring from Vashi, excellent service and fast delivery. I then returned to Vashi to order my future wife's wedding band.... When I saw the quality of her band, I decided that I would wear a band too, having previously decided that I wouldn't be wearing one. Had several phone calls with the person I dealt with , who's checked up on if I'm happy with the service… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Friendly and very helpful.”

Written on: 18/04/2015 by KiannaWallace1945 (1 review written)

My experience with vashi was a superb experience they went over and above to help me get the right ring for me. I am extremely thankful to them all and also a great thanks for the superb product… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Couldn't have been easier”

Written on: 17/04/2015 by ctDavies46 (1 review written)

We bought a man's wedding ring a few months prior to our last purchase. It arrived well packaged and quick. Unfortunately the ring was too big but Vashi took it back no quibble, for a full refund, and the insured courier service worked fine. Due to the simplicity, low prices and fast service of Vashi we decided to try and ordered another size. Again the order arrived promptly and securely. The ring fit perfectly and we're really happy with it. Any time I've spoken to their customer service… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Best Customer Service Ever”

Written on: 04/04/2015 by Stephroberts (1 review written)

My fiancée originally purchased my engagement ring from Vashi and I was pleased with the helpful guidance when I approached them about resizing my ring for the perfect fit. 3 weeks before our wedding I returned my white gold ring for cleaning and maintainance to ensure it looks perfect next to my new wedding band. I am over the moon with the results; service was prompt, professional and my ring looks fresh, clean and sparkly on return, I can really tell the difference. Despite initial… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Good Value for money and satisfactory customised product.”

Written on: 27/03/2015 by Tosin89 (1 review written)

I am very pleased with the service I received from Vashi's staff. Ring hunting and comparing took me over 6 months and I contacted the Vashi staff several times over this duration. They were very helpful and responsive to my enquiries and questions. For a first time buyer, they made my experience very smooth and I am recommending all my male friends to them. My advice to anyone looking to buy from Vashi, is that viewing the diamond online is not the same as viewing it in person. So make sure… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Excellent Service, very helpful staff”

Written on: 23/03/2015 by SteveTiller (1 review written)

Very impressed with the service I received. From discussions over the phone or via e-mail, to sending me photos of various items for comparison I was wholly impressed with everyone I spoke with. Wouldn't hesitate to deal with them again or recommend them. Website is very good, one minor issue is that the comparison option didn't always work when linking through different filters… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Great customer service”

Written on: 22/03/2015 by AjVe (1 review written)

Was purchasing a diamond pendant for my wife. I had already purchased a diamond engagement ring and diamond stud earrings from Vashi.com (previously known as diamondmanufacturers.com) in a tiffany setting. I wanted to purchase the same setting for the pendant but this design was not available on the website. I contacted Vashi.and after a couple of emails I managed to order the diamond pendant in a tiffany setting and have this covered by their usual no quibble guarantee. Very satisfied customer… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Made her happy!”

Written on: 21/03/2015 by 198O'Connor (1 review written)

My wife loved her princess cut diamond earings. She wouldn't change it. Perfect… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“An excellent experience.”

Written on: 21/03/2015 by pbw1982 (1 review written)

I came across Vashi.com after a search an internet and their reputation was good. At first, I was slightly intimidated by the huge choice of settings and diamonds. But this is Vashi.com's strength and allowed me to buy a great engagement ring at a great price. The highlight of my shopping experience was my visit to the showroom. I was able to view all the rings and diamonds I had chosen on the website as well as some options that they had put together for me. The prices were clearly labelled… Read Full Review

Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Do NOT trust Vashi.”

Written on: 05/03/2015 by Davenports (1 review written)

Their 30 day money back guarantee on Vashi.com is a lie The email replies give vague promises for tomorrow and next week. No straight answers. I feel this will be a long fight to get my money back. If anyone else suffers the same problem, contact me, i can see others on here already. Together we can shout louder. If they're having cashflow problems then i want my £2500 back before they go BANKRUPT!… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Beautiful engagement and wedding rings”

Written on: 01/03/2015 by AlvaroPorter (1 review written)

I was presented with an absolutely stunning diamond engagement ring. The diamond and the unique style of the ring attracts a lot of compliments! We then returned the ring to have the wedding band made to match exactly. The service was extremely efficient and friendly, even when I did start to panic as we had left the order a little late before flying off to get married. The staff were very understanding the ring was sent back in plenty of time. I would highly recommend and would go back… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Engagement Ring”

Written on: 22/02/2015 by uqNoble370 (1 review written)

The web based views of the ring were very accurate, the information on the diamond was good (although some explanation of the quality codes would be helpful). Ordering was simple and the tracking and delivery worked very well… Read Full Review

Report this review
Was this review helpful? 0 0
overview