Awesomebooks Reviews - www.awesomebooks.co.uk

Click here if this is your business
★★★★☆
4.0 / 5
75% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Awesomebooks - www.awesomebooks.co.uk - Ask a question now

Media Gallery for Awesomebooks - www.awesomebooks.co.uk

Awesomebooks - www.awesomebooks.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Bargain Books Awesome Service”

Written on: 11/05/2021 by Mailordermom (5 reviews written)

Been using these for a few years now - always get a huge choice at rock bottom price - v fast delivery (2 days) Rarely had a problem - only once & got a reply within hours in evening & sorted v promptly. I like that they save many books from landfill & also donate books to schools worldwide. PS The website has been updated - vastly improved… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“low price”

Written on: 07/05/2021 by Den-6 (6 reviews written)

site to purchase books, cds and even games at lowest price. They also give you refund within 30 days… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“Awful books”

Written on: 05/04/2020 by Keyonk147 (1 review written)

I got sent some horribly ruined books, one with completely torn hard cover, another soaked then dried and torn pages halfway through, a third with full-page dedication scribbled on the title page... then only offered a 50% refund of the price and ca 20% of the shipping cost. Avoid!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Not awesome at all”

Written on: 22/06/2017

I ordered 4 books from this company, and they confirmed my order via AbeBooks. I later got 3 emails saying that "due to listing error, your book order was wrongly displayed as being available in our inventory. We have since searched extensively through our databases and stock to see if we can find copy of the ordered title. Unfortunately, copy has not been found." I guess such things can happen occasionally; but to happen to 3 out of the 4 books I ordered, and then to send automated emails (in… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Book neber arrived”

Written on: 22/10/2016 by Ivanq318 (1 review written)

I purchased a book from this site about a month ago but it never arrived. I emailed their customer service several times but had no answer. Pretty bad, I am really disappointed. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Book not available, 12 days to get a refund!”

Written on: 13/08/2016 by KarleeSilva259 (1 review written)

I ordered a book that was for sale on the website and then received an email saying it was 'not available' and that I would receive a refund. Had to email them several times when the refund was not forthcoming and received excuse after excuse. I had paid through paypal and had to go through the resolution centre to get my money back 12 days later. Would advise anyone to shop elsewhere!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Book stuck down in packaging offered 50% off price ”

Written on: 18/03/2016 by Adrienne108 (1 review written)

Very bad customer service … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Terrible Seller Merchandise In Bad Condition And They Lie”

Written on: 29/11/2014 by wwwzzz (1 review written)

Bought a book from them on Ebay. It was in terrible condition. They promised to refund after I returned it. They lied and I had to call Ebay. Still out the return postage. Don't do business with them!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“GREAT BOOK SITE”

Written on: 02/11/2014 by KassidyStout213 (1 review written)

I think Awesome Books are great price books, good delivery times and books I received were in good condition. Oh and I received 20% discount. Thanks Awesome. I will certainly buy again from them… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Awesome Books fiction & facts ”

Written on: 29/10/2014 by 186Hampton (1 review written)

Having found and used Awesome Books website to at first find a reference book, I have been very pleased with the ease of ordering, quality and condition of the used books promptly sent and of course excellent value for money. I have received several books, both reference and fiction, with just one issue, delivery arrived on fourth day after ordering instead of the usual third, which was resolved politely and promptly using the web sites various contact options… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Library at your Fingertips”

Written on: 13/09/2014 by Wright411 (1 review written)

I have always preferred to hold a book, rather than just read it - i.e. digitally. I am very pleased with all my purchases from yourselves. The fact that delivery is free is a great incentive for me. However, your shipping details state standard free UK delivery as two to five days. On the last couple of occasions when purchasing books, I have become concerned when the book(s) have not arrived and have resorted to e-mailing your customer services' department. The books have of course arrived… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“communications and service”

Written on: 31/07/2014 by Donovan467 (1 review written)

Always found good comms and quick responses to enquiries.top rate service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“I am very satisfied with the purchases from you. I...”

Written on: 29/07/2014 by 373Flanagan (1 review written)

I am very satisfied with the purchases from you. I gladly recommend your company to my friends… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“overall rating number 1 shop - customer satisfaction...”

Written on: 03/07/2014 by rnum25 (1 review written)

speedy processing, policy returns refund goodwill, enquiry responds reply answers, good offer options alternatives, plenty selections, price discounts lower than bargain, code vouchers dicounts flash sales emails offer low prices reductions ...and some more +100% happy shop shop shop… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Great value and service”

Written on: 03/07/2014 by brickie10 (1 review written)

Great value and service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“MY BOOK GOT LOST AT THE POST BUT THEY SENT ME A NEW COPY!!”

Written on: 02/07/2014 by Dextera105 (1 review written)

wHEN I EMAILED THEM THAT I HADNT YET RECEIVED MY ORDERED THE REPLIED IMMEDIATELY AND THEY SENT ME ANOTHER COPY. ALSO BEST PRICES EVER EVER IN USED BOOKS!!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“I have purchased many books from 'Awesome Book' and I...”

Written on: 03/06/2014 by EllianaDelaney258 (1 review written)

I have purchased many books from 'Awesome Book' and I am very happy with all items received. I will and do definitely recommend to others… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Amazon purchase never arrived”

Written on: 25/05/2014 by Brian9025 (1 review written)

May 12 ordered book from Amazon in the US. May 25 book still not arrived, no tracking info supplied. When questioned told it was probably lost by USPS carrier.......and its out of print and no other copies available. But when checking on Amazon for other copies, guess what Awesomebooks does show another copy up for sale. Not a smart seller. DO NOT BUY OR EXPECT DELIVERY… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“BRILLIANT CUSTOMER SERVICE!!”

Written on: 15/05/2014 by Maggie55May (1 review written)

I ordered a book from this company back in February and because it was one item of several ordered from Amazon at the time, I failed to realise it did not arrive until 3 months later. As it was my fault for not noticing this before, I really did not expect a replacement after all that time but contacted them anyway. They replied almost immediately to say the item had definitely been despatched at the time but it must have gone astray in the post. They said they would send a replacement… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Most Excellent Customer Service”

Written on: 11/12/2013 by Ferretusmaximus (1 review written)

I have ordered many books from Awesome over the years and have been thoroughly impressed by their customer service. They value their customers in their communications, deliveries and after sales service. In particular, they don't quibble about refunds. I have recently made a purchase through eBay and the Post Office managed to lose the item but I have received an instant refund after raising the issue with Awesome. This really counts and puts them up there with Amazon in terms of going the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview