Holiday Gems Reviews - www.holidaygems.co.uk

★★★★★
4.5 / 5
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Latest Reviews

★★★★★

“Simp!y the best”

Written on: 21/10/2017 by Pamela53 (1 review written)

I wish to receive recommend your consultant For the patience and expertise in dea!ing with my 4th holiday at the Mareblue, especially with all my litt!e "add ons".i have been dealing with her for the last 4 years. She is a very professional, competitive, and knowledgeable regarding customer choices. Most important friendly and humerous. Therefore, she is a very valued Employee to HolidayGems for her competitiveness in getting excellent deals. I have therefore, we recommend another family… Read Full Review

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★★★★★

“Simply the Best ”

Written on: 21/10/2017

I wish to highly recommend your consultant for the patience in dealing with my 4th holiday at the Maresblue in Corfu, especially with all my little add on's!!!. I have been dealing with her for the last 4 years, she is very experienced, competitive,knowledgeable, patient and most important friendly and humerous. Therefore, she is a very worthy and valued employee to Holiday Gems for her competitiveness in getting an excellant deal. I have,therefore, recommended another family to Holiday… Read Full Review

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★★★★★

“Exelent”

Written on: 19/10/2017 by Saige308 (1 review written)

Excellent Service to the costumer a credit to the company… Read Full Review

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★★★★★

“Ben4141”

Written on: 16/10/2017 by Frank2008 (1 review written)

Nice company all ways competitive with there prices… Read Full Review

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★★★★★

“very helpful staff in tailoring my holiday to my...”

Written on: 16/10/2017 by Craig100 (1 review written)

very helpful staff in tailoring my holiday to my specific needs. Booking was simple & changes to airport transfer timinhgs went smoothly. Will definitely book again… Read Full Review

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★★★★★

“excellent service”

Written on: 15/10/2017 by OscarJackson416 (1 review written)

The agent l spoke to was very help he listened to me and found me the right short break l was looking for pw172 would recommend this compsny to all my friends and if your agents are all as helpful as the person I dealt with they will great grwat deal and holidaymakers there was nothing l didnt like the agent also replied to emaols promp and with my questions answered… Read Full Review

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★★☆☆☆

“Nightmare”

Written on: 15/10/2017 by JoyReed (1 review written)

No A/C in this place. Told its switched off they getting it ready for heating for Winter !!!! What a joke 4* ridiculous. Shabby furniture. Uncomfortable bed. No mattress protectors disgusting. The whole place is shabby needs a complete overhaul. We did not stay one day in the apartment. Went out elsewhere. Did not cook or eat in the place. Wanted to charge for T towel and cloth. Charged euro50 deposit against damage. Cash only. So we are left with euros and safe deposit euros when we… Read Full Review

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★☆☆☆☆

“Dumped in Barcelona and told to walk to our hotel.”

Written on: 13/10/2017 by Arun423 (1 review written)

Very disappointed with this company! I had been looking forward to this holiday all year and was very excited on the day! The flight was o.k. but when we landed, no-one to greet us. O.K. but found the relevant desk where we were to get our transfer car. I had paid extra for this. Only to be told that Holiday Gems had given them the incorrect flight details and would we mind waiting! Well, we had no choice! About an hour later, we were taken to our transport - which was minibus! I thought… Read Full Review

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★★★★★

“Holiday to lanzarote”

Written on: 13/10/2017 by ElvisHopkins100 (1 review written)

Very good service from the call back. So helpful went in to everything to make sure the holiday was right for us. Will book again with this company and will recommend to all family and friends… Read Full Review

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★★★★★

“simple, easy, informative and knowledgable”

Written on: 13/10/2017 by Willis340 (1 review written)

the site is easy to navigate and has plenty of information, I like the fact that someone phones to ensure all information you give is correct, the agent I had phone me and was so helpful and made the process the easiest I have experienced face to face at a travel agents or on line. there were no negatives to booking with holiday gems… Read Full Review

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★★★★★

“Helpful Holiday Booking”

Written on: 12/10/2017 by farmerjim (1 review written)

Thank you Agent 137 for a very helpful and informative booking to Madeira.All aspects of the holiday were covered from suitable flight times,type of hotel,even a phone call to the hotel to make sure of our accommodation standard.I was impressed with how your agent handled the enquiry without being too pushy but made you feel comfortable with her comprehensive knowledge of the area.Nothing was too much trouble. Thank you. I do hope the holiday booked will be as good as described!!… Read Full Review

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★★★★☆

“AGENT152”

Written on: 12/10/2017 by kimbley55 (1 review written)

Every thing was explained clearly and the agent did everything to get us a good deal So happy with the holiday choice… Read Full Review

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★★★★★

“Very personable and informative staff member...”

Written on: 11/10/2017 by resin (1 review written)

Very personable and informative staff member explaining the resort and its facilities in detail added to by their first hand knowledge of the area… Read Full Review

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★★★★★

“Impressed with excellent service”

Written on: 11/10/2017 by Burton213 (1 review written)

Thanks to Holidaygems for dealing so well with our holiday booking. Felt confident we were dealing with a caring company. Thanks to Agent 10 for a very prompt reply to our query… Read Full Review

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★★★★★

“First class service ”

Written on: 11/10/2017 by JadynGrant (1 review written)

Excellent customer service, no problems with a late booking… Read Full Review

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★★★★★

“Lovely service”

Written on: 09/10/2017 by Marleey48 (1 review written)

We used your company last year and the trip was so good that we came to you again. As before customer service was excellent and we had our travel docs within 30 minutes. If this trip is as well organised as 2016 we will be very happy… Read Full Review

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★★★★★

“The person I dealt with was very helpful in helping me...”

Written on: 06/10/2017 by Jorgensenhh265 (1 review written)

The person I dealt with was very helpful in helping me to book the holiday and at such a short notice Thank you… Read Full Review

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★★★★★

“Great !!”

Written on: 06/10/2017 by Duffyvt169 (1 review written)

Booked our holiday on line with no hassle got the holiday we wanted at a very reasonable cost. Staff were very helpful and would highly recommend this company. I would highly recommend to my family and friends without any hesitation… Read Full Review

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★★★★★

“Value for money”

Written on: 05/10/2017 by DariusRyan222 (1 review written)

Have just booked another holiday with holiday gems ..Have always found the staff helpful and today had agent 137 dealing with my booking She was professional .in formative and friendly and took time to find me the best deal without compromising on my preferences. Will definitely be using holidays gems again..Thanks… Read Full Review

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★★★★★

“Super Agent”

Written on: 05/10/2017 by ywWebb416 (1 review written)

Agent 137 () was magnificent this morning . We were victims of the Monarch collapse but she arranged a new holiday for us . She was polite ,great attitude and helped me enormously through all steps . Just Brilliant… Read Full Review

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