Holiday Gems Reviews - www.holidaygems.co.uk

★★★★★
4.5 / 5
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Latest Reviews

★★★★☆

“HOLIDAY BOOKING ON-LINE”

Written on: 21/07/2019 by Fletcher419 (1 review written)

Very happy with the website and ability to book hotels and flights, the price and the choice. Not so happy that the supplier had run out of their allocation of rooms, so was contacted the next day and had to pay extra for the same rooms with a different supplier. The staff member who assisted me was extremely helpful… Read Full Review

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★★★★★

“Brilliant ”

Written on: 16/07/2019 by Debrajanr (1 review written)

Agent was so helpful with booking my holiday couldn't recommend her enough so thank you, keep doing what you're doing. I would definitely recommend holiday gems and will be booking my next holiday with them… Read Full Review

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★★★★☆

“Great, on the ball and efficient”

Written on: 16/07/2019 by Geoff99Tina26 (1 review written)

professional, great to talk to and reassuring, definitely would use holiday Gems again. She, e mailed all my confirmation and relative paper work within a short time, all great… Read Full Review

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★★★★★

“Very helpful and got me what i wanted”

Written on: 15/07/2019 by Ryan85 (1 review written)

Very helpful and got me what i wanted… Read Full Review

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★★★★★

“She was a pleasure to speak to, she made everything...”

Written on: 15/07/2019 by crear (1 review written)

She was a pleasure to speak to, she made everything simple and straight forward… Read Full Review

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★★★★☆

“The whole process of booking was quite smooth thanx....”

Written on: 14/07/2019 by JC180 (1 review written)

The whole process of booking was quite smooth thanx. My only criticism is the accommodation I wanted wasn't available. Also I couldn't open the PDF,s for my flights,transfers & hotel, the alternative hotel turned out to be very poor, especially if you were from the U.K.I would urge all travel agents NOT to send customers to the El Mouradi Hamzed in Hammamet, Tunisia, its by far the worst "hotel" I have ever visited, but holidaygems weren't to know that… Read Full Review

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★★★★★

“What can I say! Having spent the last 2 days on...”

Written on: 14/07/2019 by 1987Faulkner (1 review written)

What can I say! Having spent the last 2 days on holiday websites and countless time on the phone getting nowhere, wish I had called Holiday Gems 1st! She was extremely helpful, she found me a holiday and it was booked within 30 minutes!! Absolutely couldn’t fault the service I received, Will definitely book with Holiday Gems next time we go away. 5 star service x… Read Full Review

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★★★★★

“Easy process.”

Written on: 14/07/2019 by AllissonBarnett141 (1 review written)

Booked our holiday today was a very easy process with the help of you staff Would certainly use them again Thankyou… Read Full Review

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★★★★★

“She was very kind helpful and would definitely...”

Written on: 13/07/2019 by Holidays12 (1 review written)

She was very kind helpful and would definitely recommend this company and she made it so easy to book the holiday very satisfied customers… Read Full Review

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★★★★★

“Holiday booking”

Written on: 12/07/2019 by Houghtonhaynes (1 review written)

I was having trouble Booking online got in touch with company they were very helpful explained everything and was very friendly went out of way to find holiday suitable for my budget Thank you holidaygems. … Read Full Review

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★★★★★

“Great service from holiday gems”

Written on: 12/07/2019 by leoandjack (1 review written)

Great service from holiday gems, the agent went above and beyond to book our holiday. Myself being a wheelchair user needed a suitable holiday destination and airport assistance , the agent was so very helpful, considerate and sorted everything we needed, would definitely recommend this company to friends and family for booking a holiday… Read Full Review

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★★★★★

“We got a phone call after we had booked to let us know...”

Written on: 09/07/2019

We got a phone call after we had booked to let us know we couldn't get the accommodation we wanted she went through different options and in the end we saved money she was very polite and very helpful… Read Full Review

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★★★★★

“Fantastic service ”

Written on: 08/07/2019 by Sharonlouisewilliams (1 review written)

Thank you for helping us smoothly book our holiday. Booked with yourselves last year and will definitely book my next holiday through Holiday Gems again. Will definitely be recommending you to all my family and friends… Read Full Review

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★★★★★

“Fabulous customer service ”

Written on: 08/07/2019 by faywilliamshoward (1 review written)

Having a severely disabled husband, booking a holiday is not straightforward or easy however, having explained my problems, I feel confident that she understands and will do her utmost to get the best possible accommodation to meet our needs. She is liaising with the hotel to make sure that we get what’s needed to eliminate any possible problemsWell done Holiday gems for having such well trained, understanding staff… Read Full Review

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★★★★★

“Upcoming holiday booking ”

Written on: 07/07/2019 by JWilkinson1 (1 review written)

I recently booked my up coming holiday with holiday gems. She was friendly and eager to help in anyway she could. Having been given what were quite a demanding set of requirements for the holiday she worked exceptionally hard to delivery the best options possible. In addition to this she made the effort to be available outside of working hours in an effort to work around my own difficult schedule. Definitely an example of going above and beyond. Would highly recommend. … Read Full Review

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★★★★☆

“Excellent, very helpful”

Written on: 06/07/2019

LILY209 was very helpful in securing our holiday, we had lots of requests and she took her time to listen and try to accommodate. Thanks, looking forward to our holiday… Read Full Review

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★★★★★

“A great conversation and good service”

Written on: 05/07/2019 by jaysail (1 review written)

A great conversation and good service… Read Full Review

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★★★★★

“Very good experience. ”

Written on: 01/07/2019 by Choochchris (1 review written)

I had a very good experience with the young lady on the phone. She was great, friendly and professional. I normally get very anxious when booking a holiday, but found that I quite enjoyed the experience. I will recommend this website to my friends and family. Thank you … Read Full Review

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★★★★★

“Great service throughout call thanks ”

Written on: 29/06/2019 by Tez1984 (1 review written)

Really pleased with how the person I dealt with handled my call and booking. Thank you. Would definitely recommend her… Read Full Review

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★★★★★

“Agent 152”

Written on: 26/06/2019 by dickibc (1 review written)

Excellent service from the above Holiday gems agent would certainly contact them again… Read Full Review

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