Holiday Gems Reviews - www.holidaygems.co.uk

★★★★★
4.6 / 5
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Latest Reviews

★★★★★

“Booking made so easy.. thank you”

Written on: 17/09/2020 by LadyKatherine (1 review written)

The Agent was so helpful dealing with all our needs. Friendly yet very business like. Made the whole process easy. Definitely will be using holiday gems again.. thanks all… Read Full Review

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★★★★★

“Above and beyond”

Written on: 15/09/2020 by Benhar (1 review written)

As you know I made a mistake on my holiday.I got in touch with someone who sorted out the problem over the phone cant thank you enough. Yours … Read Full Review

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★★★★★

“Brilliant friendly and helpful ”

Written on: 15/09/2020 by Jackoiod (1 review written)

Brilliant friendly and helpful … Read Full Review

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★★★★★

“Fantastic service and outstanding deals”

Written on: 15/09/2020 by PJW76 (1 review written)

After trawling through numerous websites looking for a last minute deal to Turkey I found Holidaygems , there website was very easy to navigate with some fantastic deals included. PW172 you are a star… Read Full Review

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★★★★★

“ Great service, very professional !!!”

Written on: 12/09/2020 by ChelseaSears140 (1 review written)

Thank you to the agent I dealt with ! Really appreciate your help and the way you dealt with my enquiry !!!! 5 Stars… Read Full Review

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★★★★☆

“Stress free experience - cheers”

Written on: 11/09/2020 by Mickywhizz (1 review written)

The Holidaygems website was easy to use and hassle free. Thanks to the agent for providing a prompt, helpful and pleasant experience. I'd definitely recommend Holidaygems… Read Full Review

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★★★★★

“Agent is the Best”

Written on: 09/09/2020 by Vally66 (1 review written)

I just have booked a last minute with Holiday Gems. I booked with an agent He was Fantastic to deal with Friendly and Lovely to chat too as it was all going through.I used to run a Travel Agent and would have employed him in a minute. Holiday Gems are lucky to have such a great member of staff… Read Full Review

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★★★★★

“Thanks to the agent for all your help”

Written on: 07/09/2020 by johnboy136 (1 review written)

Cannot thank the agent enough for all her efforts to resolve issues with my refund and booking me a fantastic holiday to Sharm El Sheik. Once she answer my request for help in booking a new holiday she quickly sorted the issues created by the airlines failure to refund my cancelled flights getting holiday gems to honour the debt which meant I could book a new holiday. she was patient courteous and very efficient quickly noting all requests that I had as disabled travellers so that we should… Read Full Review

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★★★★★

“airline change to existing holiday”

Written on: 06/09/2020 by bella1956 (1 review written)

we were worried beacuse we found out by ringing vueling air line our self that they had changed our flight details to different days this was only discovered because we rang to ask about somthing else they had had not even told holiday gems when we rang holiday gems the two ladies who delt with us were absolute fantistic and changed the airline to ryanair so we could go on the same dates as origanely booked… Read Full Review

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★★★★☆

“Portugal Holidey”

Written on: 05/09/2020

The agent from the stockport office was really helpful, he made everything easy to sort. the resort and hotel were lovely. It all made for a good holiday… Read Full Review

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★★★★★

“Agent was really helpful”

Written on: 04/09/2020 by sealkid1337 (1 review written)

Agent was really helpful, quick at comms, booked my holiday with zero hassle. 5 stars!… Read Full Review

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★★★★☆

“Lovely ”

Written on: 03/09/2020 by paigeabbieosullivan (1 review written)

Amazing lady, was considerate when helping me rebook. Calm and friendly and helped me find the best holiday for myself and sister. Pleasure dealing with her. I’m very excited to go on holiday and will be looking forward to speaking to this agent when I book holidays in the future. She called me back to make sure I received the information I needed. Very quick and easy. She ensure I was happy at all times and told me everything that was happening and gave advice on the holiday. Have an extra… Read Full Review

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★★★★★

“Excellent ”

Written on: 31/08/2020 by Williams2020 (1 review written)

Staff at HolidayGems are excellent couldnt be more helpful in helping us switch holidays twice due to the COVID-19… Read Full Review

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★★★★★

“Amazing”

Written on: 30/08/2020 by Stewartkn368 (1 review written)

Great service thankyou, my return flight got cancelled and the agent fixed everything for me, she is a credit to your company… Read Full Review

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★★★★★

“Very helpful & lots of options! ”

Written on: 29/08/2020 by Marleyp281 (1 review written)

The agent helped us book very efficiently & provided lots of recommendations of things to do once away!… Read Full Review

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★★★★★

“Lovely friendly service”

Written on: 29/08/2020 by AbigailMerritt1988 (1 review written)

Spoke to agent PW172 he was lovely and friendly and booked my holiday straight away, would definately recommend!… Read Full Review

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★★★★★

“Excellent help ”

Written on: 29/08/2020 by NatashaAhmed11 (1 review written)

The agent was very friendly and helpful and made sure she called us back to efficiently book the perfect deal for us. She took time out to explain the regularities and guided us through step by step. We thought the holiday wouldn't be possible and she made it possible for us by listening to everything we needed and booked according to our requirements. The friendly service she provided made this experience exciting and ensure it went through smoothly… Read Full Review

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★★★★★

“Very friendly and extremely sympathetic and...”

Written on: 28/08/2020 by Rossoj472 (1 review written)

Very friendly and extremely sympathetic and accommodating, rang me back as promised. I came away from the call happy… Read Full Review

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★★★★★

“Great service ”

Written on: 27/08/2020 by Esthet (1 review written)

Agent was absolutely great delivering the best service. He was very attentive and helpful. We managed to get my holiday sorted and he provided great advice regarding the holiday. Great Agent… Read Full Review

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★★★★★

“Change of date”

Written on: 27/08/2020 by leBerry1972 (1 review written)

The person I dealt with was exceptionally helpful in changing our dates of the holiday to suit all involved his effort, professionalism and manners were exceptional throughout. Thanks… Read Full Review

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