Holiday Gems Reviews - www.holidaygems.co.uk

★★★★★
4.5 / 5
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Latest Reviews

★★★★☆

“Great information received”

Written on: 17/02/2019 by 112Kilgore (1 review written)

Agent 210 was very helpful and I would recommend to book through them and will book with them in the future… Read Full Review

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★★★★★

“ref MB180 they sales guy I spoke to couldn't have been...”

Written on: 16/02/2019 by SHELLYB13 (1 review written)

ref MB180 they sales guy I spoke to couldn't have been more helpful he went above and beyond to help me with my booking also very polite nothing was to much trouble he listened to everything I was asking questions about and also he went through everything again after to make sure nothing was missed,everything was all sorted down to the shuttle bus which was reassuring a very happy customer thank you SDJ180… Read Full Review

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★★★★★

“Excellent service”

Written on: 16/02/2019 by painter1943 (1 review written)

Sorted out our holiday and nothing to much trouble. A very professional staff,Will be booking with holiday gems … Read Full Review

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★★★★★

“very helpful staff.”

Written on: 16/02/2019 by Aubreer469 (1 review written)

Ref: 212 Booking was easy, staff very helpful, will definitely use them again… Read Full Review

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★★★★★

“Amazing service”

Written on: 14/02/2019 by 78Williamson (1 review written)

The person I dealt with was professional and efficient dealing with my request. Dealt with quickly and after her shift ended in no rush. Giving the best customer service with a friendly attitude. Thank you making our holiday a reality xx… Read Full Review

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★★★★★

“Great customer service ”

Written on: 13/02/2019 by Beasley50 (1 review written)

I’ve just booked a holiday with Holiday Gems, it was simple and easy. After booking the holiday a received a courtesy call from Agent 152 whom was may I add was excellent, to confirm all that I had booked and was correct. The only thing that I needed to take into account was, that when the company receives the booking isn’t live and the prices will slightly be higher. Saying all that the holiday price is excellent, I hope that the holiday itself meets all the expectations… Read Full Review

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★★★★★

“My holiday”

Written on: 13/02/2019 by beckymiller (1 review written)

The person I dealt with was very helpful. Easy to talk to and made booking my holiday a pleasure. Thankyou … Read Full Review

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★★★★☆

“Friendly, good service.”

Written on: 12/02/2019 by Familymeansworld (1 review written)

First time booking and was very happy with the service. They tried their best to get me the best price… Read Full Review

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★★★★★

“Over and above”

Written on: 12/02/2019 by KaydenShort1961 (1 review written)

The person I dealt with went to service over and above as she not only rang me back to give me the details needed to enable me to check-in online but then completed the check-in for me and emailed the boarding passes later that day. I was really impressed and will certainly use Holiday Gems when booking my next holiday… Read Full Review

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★★★★★

“Help with my holiday”

Written on: 11/02/2019 by Francescaz270 (1 review written)

Thank you LINDSEY208 for helping me today ,i found you professional,very helpful and a pleasure to deal with ,with more people could be like yourself when dealing with problems ,,awesome job thanks… Read Full Review

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★★★★★

“Easter holiday”

Written on: 09/02/2019 by Taxi0105 (1 review written)

(With ref 212) polite Accurate Knowlagable and extremely helpful are the words I would use when talking about the advisor I spoke to regarding the booking of my holiday for my wife and I Easter break. It felt like a friend I have known for years I was speaking to on the phone. I have never used holiday gems to book a holiday before but if a1l there representatives are as helpful as the advisor I spoke to,my wife and I will definitely use them again… Read Full Review

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★★★★☆

“Travel Agent Review”

Written on: 08/02/2019

I would like to thank LILY209 for a very comprehensive and satisfactory service. LILY209 was very attentive to our requirements and went out of her way to get us the hotel and holiday we wanted. I cannot be praising enough of how LILY209 listened whilst giving her input and suggestions into what the best itinerary was us for using her vast knowledge of travel planning. The needs we wanted were fully provided and dealt precisely and in a kind and lovely manner. Thankyou to LILY209 for a great… Read Full Review

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★★★★☆

“Great customer service ”

Written on: 08/02/2019 by Missslb (1 review written)

Brilliant customer service, very professional and knowledgeable. Friendly and willing to go that extra mile. Very patient and listened to what I was lookin for in detail. I was very satisfied so booked the holiday I wanted and the agent emailed me with lots of useful information after going out of her way to do so. Thank you!… Read Full Review

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★★★★★

“Great customer service ”

Written on: 08/02/2019 by Alessandro144 (1 review written)

Agent helped me get the best price for my holiday . Also have exceptional customer service .I would recomend using holiday gems to friends and family and I would use them again .going that extra mile makes a huge difference. Easy site to use and no hidden costs… Read Full Review

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★★★★★

“Very good customer service ”

Written on: 08/02/2019 by McGuire368 (1 review written)

I would recommend Holiday Gems and would use them again . Excellent customer service and look for best price for your holiday . Very easy site to use no hidden costs… Read Full Review

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★★★★★

“Holiday to Paphos”

Written on: 07/02/2019 by Paphos4 (1 review written)

The person I dealt with was extremely helpful in sorting out our holiday accommodation. She is very knowledgeable and was very patient… Read Full Review

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★★★★★

“Mallorca holiday booking”

Written on: 05/02/2019 by Stevenmilnes (1 review written)

We were very pleased to be able to book our holiday through Holiday Gems as they have arranged for us to have a sea facing room… Read Full Review

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★★★★★

“Winter sun”

Written on: 04/02/2019 by Mirandav466 (1 review written)

Booked a holiday through holiday gems over the wknd agent 152 took my booking and was most helpful to get me the best deal. I found them to be very promt with all the questions I had. Will definitely be using them again… Read Full Review

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★★★★★

“Great service”

Written on: 04/02/2019 by HVogel (1 review written)

I have used holidaygems for a few years and have always found their staff friendly, reliable and very helpful. I have recommended holidaygems to all my friends… Read Full Review

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★★★★★

“Fantastic customer service”

Written on: 02/02/2019 by LukeShingler (1 review written)

Agent couldn't have done more to get all of my holiday requirements at the best price. She looked into all sorts of options to create the best possible package for me. Great phone manner, coupled with lots of great hints and tips for traveling to Turkey. Thanks… Read Full Review

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