Barclaycard Visa

★☆☆☆☆
1.4 / 5
207
13% of users recommend this
  • Customer service

  • Value For Money

Summary

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Barclaycard Visa
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Latest Reviews

★☆☆☆☆

“Avoid like plague”

Written on: 21/07/2017 by Trevinw285 (1 review written)

Useless company. Useless admin. Disgusting customer service. Closed account but still being informed by email I can check statement online. Called to state complaint but got nowhere… Read Full Review

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★☆☆☆☆

“Losers”

Written on: 31/05/2017 by Yareli474 (1 review written)

There is a charge on my account that isn't supported to be there. I have been calling for two weeks but no body is trying to help me. All representative picking up the calls from overseas and doesn't understand me and my situation. So frustrating… Read Full Review

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★☆☆☆☆

“canceled card”

Written on: 22/11/2016 by rcmscopio (1 review written)

i was a loyal card holder for over 8 years never missing a payment and i was recently contacted by a letter telling me that they have decided to close my account because i have cards with balances on them so for this they close the card what kind of loyalty is this to me never will i hold this card again and will tell other family members that have this card to cancel before they do this to them!!!!!!!!!!… Read Full Review

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★☆☆☆☆

“barclaycard mastercard shut card off no reason wont...”

Written on: 21/10/2016 by Ortegazi1976 (1 review written)

Barclaycard mastercard closed my account for no reason made 4 payments on time I have had the card for 4 months was told if I spent 500 dollars for first 90 days I would get one hundred dollars plus 1.5 percent back they never gave my 100 dollars sine on bonus or my 1.5 percent back from purchaces that's why I got the card for all the perks they owe me 118 dollars they can close your account for no reason now I owe them 1080 dollars and they stole my 118 dollars in bonus points I will pay… Read Full Review

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★☆☆☆☆

“Like many other people, closed for no reason”

Written on: 18/07/2016 by nrmalperson (1 review written)

I have been with Barclay for many years. I got a letter the other day saying they closed my account due to a payment that the bank rejected. The payment was immediately re-submitted and accepted. After several years of being with them, no questions asked, no nothing, they close the acct. I had made every payment on time as it is set up on auto pay. After this happened, I searched "Barclaycard closed for no reason" and was amazed at how many people this has happened to. Get a Barclaycard… Read Full Review

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★☆☆☆☆

“Avoid this card”

Written on: 28/05/2016 by develand1 (1 review written)

This has to be the worst card out there. They charge the highest interest rate and offer no protection for the consumer. Their fraud department is a total waist of time and a joke as you'll have to figure it out for them a it still will not be corrected. Their main concern is protecting the seller so they'll keep accepting the card, with no concern for the holder. Don't waist your time on a supervisor as they also don't listen. Point of example: I paid my balance off to close the card a month… Read Full Review

Patsfan1270's Response to develand1's Review

Written on: 30/09/2016

Barclaycard security is actually very good compared to other companies. Their main concern is not "protecting the seller". When you report fraud the credit card company takes the loss for this, so obviously it is in their best interest to catch fraud immediately and close the card down. If you have a zero balance then you aren't paying interest. What are you even talking about...

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Develand1's reply to Patsfan1270's Comment

Written on: 30/09/2016

Apparently, you're either an employee, supervisor or related to an employee because you clearly don't have experience with the card....what are you even talking about?

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★★★☆☆

“Wrong closed statments !!!!”

Written on: 23/02/2016 by Pughpn43 (1 review written)

Hi this place (E14 5HP) maybe is master head of control & management IT center for computerised programs for calculations transactions barclayscard statements! Recently barclayscard offers a new scheme names purchase plan . Which means for purchases over 400£ you will entitled to pay back to credit account by 24 instalments or less at zero percent interest. But there is a handling fee which would be add to your purchase to pay back by instalments . But I saw very accurately these fees… Read Full Review

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★☆☆☆☆

“i applied for a card terrible customer service!”

Written on: 18/09/2015 by jackieklade (1 review written)

I applied for a card and got instantly approved and then they sent me a card and with a authorized user that i didn't' , so when the card came i activated it and then i called and made sure i didn't receive that 2nd card, to find out that was the 2nd card i already activated and then they canceled it, and i found the first card i was suppose to get in the mail. i activated that then i called and they said everything was fine and all set up. i went d use it two days later , it denied . and so i… Read Full Review

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★☆☆☆☆

“Refuse to Waive Late Fee”

Written on: 26/08/2015 by MadMomma (1 review written)

I have been a Barclay card holder for over three years and have never made a late payment until last month. I did not get a statement in the mail and so did not realize my payment was due until 2 days after the due date when I received an email saying I did not pay my bill. I made the payment within an hour of receiving the email but charged a $26 late fee on my next statement. I caled to ask for it to be waived since I have never received a statement but the custmomer service rep refused to… Read Full Review

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★☆☆☆☆

“Don't get this credit card unless you like rejected...”

Written on: 17/08/2015 by CheyanneCoyne1952 (1 review written)

Barclay's Bank has very poor procedures to decide what is "fraud". If you get their card, expect to have lots of charges declined. Travelling somewhere? Charged rejected, even if you called them and told them where you were travelling. (And they ignored the cell phone that I gave them when I told them I was travelling. Instead they left a message on my home phone: "This Barclay's Bank calling about your credit card with last digits ___. Listen to this message." -- But there was no… Read Full Review

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★★☆☆☆

“Don't waste your time!”

Written on: 02/08/2015 by Wood418 (1 review written)

I got the Ring card accidentally, I was looking for the Rewards card. So I spoke with the online "customer service" and they told me I needed to find the promotion and send it to them. They didn't even tell me I had applied for the wrong card, I had to find it myself online. Then I called there customer service representatives in some western state and they were very nice, thus the three stars... Even though they were helpful they couldn't get my Ring card switched out for the Rewards… Read Full Review

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★☆☆☆☆

“Horrible business”

Written on: 07/07/2015 by Caidenk250 (1 review written)

When I signed up for this barclaycard credit card, I asked for clarifications on the terms and conditions and what was informed to me was inaccurate. I was told this was a FREE interest promotion for 18 months NOT interest that would accumulate for the past 18 months if not paid in full. I only had $710 left on the card vs the $2000 that was initially charged. They charged me $630 fee all at once in ONE MONTH. My bill went from $710 to $1340. When I called for clarification on how this was even… Read Full Review

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★☆☆☆☆

“Today is the FOURTH or FIFTH time (hard to keep by...”

Written on: 18/04/2015 by victorandmia (1 review written)

Today is the FOURTH or FIFTH time (hard to keep by now) I've had fraudulent online charges with Barclay card in JUST the last few months. Each time I have to call and wait on hold. They then cancel the card and I have to wait for a new one. TWICE in ONE week. Absolutely DONE with this card. I've NEVER had this constant problem with any other card. HORRIBLE, HORRIBLE, HORRIBLE!!!… Read Full Review

Patsfan1270's Response to victorandmia's Review

Written on: 30/09/2016

This has nothing to do with the card itself. It is most likely somewhere you are using the card. The company has no control over someone stealing your card information, be more careful where you are using the card.

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Patsfan1270's Response to victorandmia's Review

Written on: 30/09/2016

This has nothing to do with the card itself. The company has no control over someone taking your card information, it is most likely somewhere you are using the card. Be more careful.

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★☆☆☆☆

“Horrible Customer Service”

Written on: 15/03/2015 by 175Dalton (1 review written)

So far we have called into the credit card 4 times. For one they have a bad address on file, bad email, and then they will not talk to me because it is supposedly only in my husbands name. He called to add me and after over a half an hour talking to someone they still didn't add me to the account. They show that he called in, but nothing about adding me to the account...which is really scary because he gave them my social security number… Read Full Review

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★★★★☆

“Fantastic card, helpful customer service team”

Written on: 06/03/2015 by aaronbenwell (2 reviews written)

The customer service team are really great. After suffering a bereavement, while in the process of moving, I lost my job and as such I was in a bit of a mess. I rang Barclycard and explained my situation, not being able to pay. They were so so so helpful and halted my interest for 4 months as well as wavering the months pay. All other times I have rung to enquire about a bill or a payment I do not recognise they are quick to help and I am usually left satisfied. The only awkward thing is… Read Full Review

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★☆☆☆☆

“Watch your statement very carefully”

Written on: 21/02/2015

To make it short, barclays charged me fees for a balence Transfer that was advertised as $0 fees, and even the rep I was talking to agreed and said he would put it under review and should be reviewed within 7 days. 2 weeks later with no answer I called and the person was very rude saying she didnt have an update for me. I called after receiving my statement with more interest being charged and low and behold they determined that I was responsible for the fees. They never let me know the result… Read Full Review

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★★★★★

“Great”

Written on: 21/02/2015 by Deacone1945 (1 review written)

Best card ever. Have not had to use customer service because their website is so easy to use. I have the reward master card and I have received monies toward my bill with my rewards. I have had absolutely no problems with Barclay. My experience with them has been great. I love the website and I love getting line increases without asking. Way to go, Barclay!… Read Full Review

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★☆☆☆☆

“Horrible Customer Service”

Written on: 03/12/2014 by 145Williams (1 review written)

Tried to dispute a charge for 9.00, after being hung up on and spending over an hour explaining my issue they tried to call merchant whom I had already explained had a disconnect number still made it an issue to dispute. After speaking to a manager I was told that I should check the BBB rating for any business I do business with. I may have made a mistake purchasing from a fraudulent merchant but I do not need a lecture, they could have just said they would not refund the $9. Way to much time… Read Full Review

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★☆☆☆☆

“account closed for no reason, wth?”

Written on: 27/10/2014 by Pike425 (1 review written)

Here i go to make a purchase, and card is declined. Imagine my surprise. I have tried to get an explanation for the account closing for 3 and half months. Still have not received an actual reason. so please stay away from this card… Read Full Review

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★★☆☆☆

“Was promised 0% APR for 15 Months”

Written on: 11/10/2014

I recently signed up for a credit card w Barclays having been promised 0% APR on balance transfers for 15 months by at least 3 different customer service reps during at least 3 phone calls. I get my first statement to see 8% and finance charges. When I called to dispute I was kept on hold for at least 10 minutes and the woman told me there was always an 8% agreement on my account. And she was sorry for the miscommunication - by 3 different customer service reps - at 3 different times. How is… Read Full Review

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