Fireworld Reviews - www.fireworld.co.uk

Click here if this is your business
★★★★☆
4.1 / 5
80% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Fireworld www.fireworld.co.uk - Ask a question now

Media Gallery for Fireworld www.fireworld.co.uk

Fireworld www.fireworld.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Awful service from start to finish”

Written on: 04/11/2020 by RubyCarver318 (1 review written)

A terrible service from the Torquay department. Mis-information given by the guy who said he was in charge with contradictions fom the beginning. Was promised dates that were not adhered to for fireplace & fire, and the price fluctuated from the beginning with lots of ad-ons and hidden charges. The quality of the work was poor and needed other company to come and rectify the mess. Once these problems were highlighted to the guy in charge he went missing and denied what he had agreed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“fLAVEL fIRE”

Written on: 16/10/2017 by TaniyaPalmer356 (1 review written)

fantastic company to buy from. Delivery was when they said. Would definitely recommend and would buy from them again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Flavel emberglow ”

Written on: 02/10/2017 by Ashmank (1 review written)

Order came 3 days after order placed well packed all in excellent condition don’t read the negative reviews no point great company great products great prices… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Fireworld review”

Written on: 02/10/2016 by 1978Ralston (1 review written)

Excellent company! Can't say much more than that. Fabulous customer care department. Kept us informed of the shipping and when our fire would be arriving, which was very quick, by the way. I am extremely pleased and I'd recommend FireWorld to anyone!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Very good company”

Written on: 29/09/2016 by Damien17 (1 review written)

Staff very good goog sale would pass this company on… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Fabulous purchase!”

Written on: 03/05/2016 by RINKIDINKS (1 review written)

The fire I purchased from Fireworld is truly beautiful and I have used it almost every day since being installed. After 13 years of wanting a wall hung gas fire, and several unsuitable fires bought and returned, I finally found the fire that I am totally in love with! Thank you for the great customer service and excellent value for money! Beautiful chrome finish with easy access to the controls. Only criticism would be that the trim is stuck on with magnets and could have been a slightly… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Very fast delivery”

Written on: 24/01/2016 by 164Mitchell (1 review written)

Excellent web-site and fast delivery. Would have have been nice to have an e-mail of the delivery date… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Fire”

Written on: 04/10/2015

Fire received earlier than expected for a good price and looks amazing in my living room. This company is definitely Worth a look if you are looking for a new fire… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Excellent service received. Competitive and fast”

Written on: 31/05/2015 by 362Lindsay (1 review written)

Ordered a Flavel Arundel 5kw Stove which was priced very competitively. Although stated a 72hr delivery more likely 5-7 days but still very efficient and kept up to date with fast responses to all my email queries. Cannot fault the service received and would recommend / use again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Excellent Products Prices and Customer Service ”

Written on: 27/08/2012

I bought a Delta Halewood electric fireplace off Fireworld recently and just wanted to comment on the product and service I received. They quoted 10 days for delivery but to my amazement I received the goods within 5 days, very good quality, well packaged with no issues with good communication. I had a few queries over the operation of the fire and I found their customer services team to be very helpful and knowledgeable in answer my questions. Their price for this fireplace was the lowest I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Honest service, great price”

Written on: 17/06/2012

Fireworld.co.uk bailed me out of a pickle when another fire company let me down with false promises. Fireworld got the job done and well, I will use again on my next development. Did me a great deal on a multiple purchase. Thanks and good job… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“BRILLIANT SERVICE PRODUCTS & PRICES ”

Written on: 29/04/2011 by Tina M (1 review written)

BRILLIANT SERVICE PRODUCTS & PRICES
I just wanted to tell others of my experience with Fireworld. I bought a hang on the wall electric fire from this company and I found them very helpful, knowledgeable, their products were the best prices I could find on the internet and the product is really good quality and does exactly what it says on the can. So to speak! I did talk to other suppliers on the internet offering the same fire but found Fireworld to be head and shoulders above the rest of… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Spencer Barnes-Roberts's Response to Tina M's Review

Written on: 17/06/2012

similar to my experience, they do what they say their going to:)

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“I just wanted to say how pleased I am with my new fire...”

Written on: 20/04/2011 by Tony Downey (1 review written)

I just wanted to say how pleased I am with my new fire and fireplace. I was recommended by a fried to buy from Fireworld and I have to say I wasn't disappointed at all. Their prices are the lowest on the Internet and their staff are extremely friendly and knowledgeable. I did have a problem with the fire when it was delivered as the trim had a dent in it but their customer services emailed me back after delivery and swapped it in a matter of days as they said they would. Now that's what I call… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Spencer Barnes-Roberts's Response to Tony Downey's Review

Written on: 17/06/2012

I did find cheaper else where, but I was let down and Fireworld.co.uk came to the rescue, I must agree a great company A+++

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
Read 1 Comment
★☆☆☆☆

“Please,please do not buy from this rip off company. I...”

Written on: 07/02/2011 by VixandNed (1 review written)

Please,please do not buy from this rip off company. I bought this fire it came a couple of weeks late but that didn't bother me.The fire wasnt what I ordered.It was completely different from the picture.I rang up tell them and they said send an email to customer services which I did.No reply.Rang them again and was told the person on the other end of the line was 'sales' and couldnt deal with my complaint.I asked to speak to their manager and they put the phone down. This went on for a couple… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“I ordered a FlameRite Corello electric fire from...”

Written on: 01/12/2010 by AndyW9999 (2 reviews written)

I ordered a FlameRite Corello electric fire from Fireworld after telephoning them for confirmation of delivery timescales - I was assured that deleivery would be WITHIN the estimated 10 day timescale shown on their website.
Delivery took 12 days (not that bad but read on!) but only after my chasing them by phone.

They have a strange policy on courier deliveries - read the terms and conditions quoted on their website! ;-)

On unpacking and examining the fire a number of manufacturing/production… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
overview