Comfy Zone Reviews - www.comfyzone.com

Click here if this is your business
★★★☆☆
3.3 / 5
57% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Comfy Zone www.comfyzone.com - Ask a question now

Media Gallery for Comfy Zone www.comfyzone.com

Comfy Zone www.comfyzone.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“New divan base”

Written on: 06/05/2020 by Bryxchris (1 review written)

Had a beautiful black velour divan base delivered today, came dot on time, wrapped well, lovely chrome touches on it. So pleased with it, would recommend comfy zone without a doubt. Would use this company again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Grey Ottoman bed frame”

Written on: 13/07/2019 by McDermott215 (1 review written)

purchased a king size ottoman bed frame and it is lovely. had no issues whatsoever. my order was processed quickly and delivered very fast. courier called me one day prior to delivery, as i was promised… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Crushed Velvet Bed - Beautiful bed, love it.”

Written on: 15/05/2015 by Clayex276 (1 review written)

I purchased a crushed velvet grey bed from comfy zone, order was placed over the phone. after 4 days they called me to book delivery for next day. they gave me 3 hour window slot for delivery. On the delivery day their driver called me approx 30 minutes before arriving to check if i was at home. received the bed within no time, really happy with and would definitely buy again. Thank you Comfy Zone… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Good service but you do need to ring”

Written on: 04/09/2014

Ordered a mattress and bed base, was worried as I had no email confirmation from comfy zone . However was reassured when I rang and they had my details. They said they would deliver the following week, and indeed they have. Pleased with the product. The delivery men were polite and courteous despite having had a very long day ( I think I was one of their last customers… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“NIGHTMARE COMPANY!!!!! - BUYER BEWARE!!!!!”

Written on: 17/03/2013

I have ordered numerous beds from them and had lots of problems. The number of excuses they gave should give me enough information to write a book!! I am in the process of preparing the small claims court paperwork and let them see if they respond to this as i WONT give in now … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Cj999's Comment

Written on: 18/03/2013

Could you tell me a bit more about the troubles you had. I am thing of purchasing a bed from them but am weary of the low prices, too good to be true?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Torreti's Comment

Written on: 21/02/2020

Dont bother ive had a bed less than 6 months the headboard developed issues within the first 3 months yes they replaced it but the same thin has happened again now they say they only replace once i paid over £300 for bed and headboard i expect it to last years not less than 6 mths . Steer clear im vontacting the consumer ombudsmen

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 1
Read 2 Comments
★☆☆☆☆

“Absolute rip off, do not buy here.”

Written on: 02/10/2012 by Dave_C (1 review written)

"Italian Designer Black faux Leather Bed from Comfy Zone" December 3rd 2011 Received new bed frame from Comfy Zone at a cost of £399 December 5th 2011 First used January 8th 2012 Support structure of 2x metal rods snaps and on inspection reveals the poor quality metal that is it's construction. Since then email gymnastics prove futile as the company claims they have the right to change the materials that the bed support is made from (they boast a solid wooden support spine but in fact we… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“carpet fitting”

Written on: 25/08/2012 by jobin (1 review written)

i ordered a carpet and lining from comfy zone and was promised to deliver and fit on a tuesday but never arrived after making numerous phone calls but did come the next day again after numerous calls. on the day of the fitting the fitter asked do you need underlay dont forget i ordered the carpet for my father as a present.shouldnt the fitter know what he has come for. my brother went upto the shop and explained to the lady behind the counter but she was not helpful and said the fitter has… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“VERY BAD”

Written on: 01/08/2012

i never got my full refund back. Never collected when it was stated and was never notified of a delivery charge. no one replied to any of my emails. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“brilliant”

Written on: 04/07/2012

thanks comfyzone-brilliant service and comms all was delievred well within time expected and top class delivery and after-sales experience too.I'm well chuffed!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★☆☆☆☆

“Avoid like the plague!”

Written on: 02/07/2012

Took money for bed, failed to deliver on time when promised one day and then tried to deliver 4 days later at 10.00pm at night! Basically, DON'T BUY A BED FROM BRADFORD!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★☆☆☆

“overall not too an experiance”

Written on: 01/07/2012

I ordered my crystal bed and had to wait nearly 5 weeks for it to arrive with 2 phone calls to find out when the bed was going to arrive and was told they were waiting for the courior to be in my area. The bed was delivered on a sunday afternoon in fairness the bed wasnt broken or anything but i hate having to wait so long for things to arrive.I dont feel that they made much of an effort to make sure i got my bed any earlier. If you dont mind waiting then this company is ok but i wouldnt use… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“4ft White Faux Leather Bed Frame”

Written on: 28/01/2012

Searched everywhere for a small double bed, had to be white and in faux leather, under £100.00, found this company through E-Bay, Comfy Zone nice friendly company to deal with, kept me informed every step of the way, no probs at all with any part of buying, delivery and puttting bed together. Quick delivery( in three days!) by friendly and helpful UK Mail. Bed quite easy to put together with easy to understand instructions and no missing parts! Overall would by from this company again in the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★★★★★

“Antique brass headboard”

Written on: 25/01/2012

Searched the web for a single antique brass headboard, like looking for gold. Could get double and king size , no problem but no single. Finally found one at Comfyzone and ordered on line. Quick delivery, well packed and most importantly very pleased with headboard. Would recommend this retailer… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★★★★★

“brilliant item and delivery”

Written on: 25/01/2012

i bought a black sofa bed,not only were they the cheapest online they gave me very good customer service, delivered on a weekend without any extra charges! very helpful driver as well.i will definately be going back to them for more as i have seen more things on their site just saving up right now.lol. thank you comfyzone… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★☆☆☆☆

“WORST RETAILER EVER!!”

Written on: 19/12/2011

Purchased several beds from Comfyzone, which not only arrived late (by several MONTHS!) they also arrived DAMAGED! when Comfyzone were contacted, they made little effort to resolve this situation and instead fobbed me off! It took several weeks to progress the matter and even then there was no resolution. I would advise anyone looking to buy from these guys to shop elsewhere! and if you don't heed the warning then ensure that you have someone at home that can assist the one and only delivery… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Excellent product and value for money”

Written on: 31/10/2011 by Melanie38 (1 review written)

Excellent service and product with a very fast delivery, the bed is excellent quality and very good value for money, it is possible to assemble this bed on your own as I had to, although it would be easier and quicker with 2 people, I would highly recommend Comfyzone and will definately use in the future, many thanks… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★★★☆☆

“Mixed Experience”

Written on: 05/10/2011

I had a really mixed experience with ComfyZone. 1. Good. I contacted them regarding the price match promise that they offer, and it took a while, but they finally came back to me offering the beat the price I'd seen elsewhere by £2. I decided to order the sofa by phone. I was told the person I needed to speak to was out of the office but they'd get someone to call me back. I had to call them in the end, but they had put the order through for me already. 2. Ok. I was given a delivery… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“DONT BUY FROM THIS COMPANY”

Written on: 20/07/2011

Dont buy anything from this company they have no regard for anything other than taking your money! We purchased a bed from them, finally arrived over a week late, upon inspection the bed was broken and mising parts. Having informed them of the defect they refused to replace the bed or offer a refund. We even took them to small claims court who ruled in our favour, even with a court ruling they have ignored our case and failed to give us our money back... poor customer service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“I am a senior citizen who came into your store last...”

Written on: 13/06/2011 by KarieKUnderwood (1 review written)

I am a senior citizen who came into your store last week up in Bradford. My son was tied up with work and I did not want to bother him to come help me lift a new table out to the car. The employees at the store were very sweet and helpful. They helped me pick out the specific table I was looking for and they carried it out to my car for me. They even offered to help me get it into my house with their free delivery service but I told them that I could make due. My husband put it together in no… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★★★★☆

“I can't lie - their customer service isn't the best in...”

Written on: 22/05/2011 by JenniferJJ5 (1 review written)

I can't lie - their customer service isn't the best in the world but their huge selection of furniture more than makes up for it. Besides, the service isn't even that bad... the only problem I had was getting a hold of them at first, but once I did they were more than accommodating and were overall nice people. I recently had some remodeling done to my house for a new office room so I was pretty eager to get a new leather chair for my computer desk. They have a substantial selection of chairs… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
overview