Betta Living Reviews - www.bettaliving.co.uk

★★★★☆
4.3 / 5
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Betta Living - www.bettaliving.co.uk

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Latest Reviews

★☆☆☆☆

“gloss white bedroom fitted in2015”

Written on: 18/11/2017 by elliestephens (1 review written)

we had our gloss white bedroom fitted in march 2015 and were very happy with the service and the fitters who came to do our wardrobes .however ,just two years later the laminate gloss covering ha ,almost completely detached from the actual doors casing and all the other doors are detaching in the same way and even the drawer edges have started to "ping"from casings.i rang the customer service people as we were given a 15 year guarantee when we purchased our wardrobes only to be told they had… Read Full Review

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★☆☆☆☆

“TERRIBLE EXPERIENCE FROM START TO FINISH - AVOID!!”

Written on: 18/10/2017 by Wentworth362 (1 review written)

We experienced mistake after mistake throughout the whole process. The kitchen arrived 3 weeks after we were told it would and lots of bits were missing or incorrect so the project ended up being extremely delayed. We constantly had to chase to get anywhere even though it was all their fault. Communication was dreadful and the staff were rude and unhelpful. After all the quality of the kitchen was poor and sadly do not envisage it lasting long term… Read Full Review

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★★★★★

“Our Granddaughters Bedroom”

Written on: 22/09/2017 by MeganD (1 review written)

From our initial phone call, through our consultation, order, fitting dates and finally our granddaughters beautifully fitted wardrobes with desk we were treat with every courtesy and nothing was too much trouble.We were keen to maximise the space available and that has been achieved. The wardrobe fitter did an amazing job to a very high standard. Thank you Betta Living, I whole heartedly recommend you to friends… Read Full Review

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★★★☆☆

“Mr rudge”

Written on: 18/09/2017

Service from start to finish was great workmen were really good But then about 12 months later the faults started the door start coming loose the holes to big now for the screw and we start seen cracks under the paint work so I call them they say they will call me back they don't I call again same again I call the 3rd time same again I book appointment on line they soon call me back the lady on the phone take my name and number and promises to call me back I'm still waiting the door has now… Read Full Review

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★☆☆☆☆

“In Liquidation December 2016”

Written on: 30/07/2017 by Louise1822 (1 review written)

Betta Living went into liquidation without warning in December leaving many customers without the goods they had ordered and their employees and design consultants without jobs and money. Use this company at your peril… Read Full Review

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★★☆☆☆

“Kitchen”

Written on: 16/05/2017 by Nigella76 (1 review written)

Beta living we was happy with most of the work carried out even though some finishing trims were never fitted round the wine chiller and we have had them back out to a crack that had appeared in the joint of our island 12 months on bearing in mind this £16000 kitchen has a 10 year warranty the crack has re appeared and the edging strip is coming off the edge of the island we've rang betta living to ask for the crack to be repaired only to be told that they have gone into… Read Full Review

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★☆☆☆☆

“Do not let Betta Living near you kitchen ”

Written on: 18/04/2017 by Miyay246 (1 review written)

I'm implore all hard working individuals do not let Betta LIving near your kitchen unless you feel like a hole in the wall to the outside world, spending a ton of money and having to design the kitchen yourself because the designer planned a kitchen that would not fit in yours, defective cupboards with holes in, front of cupboards which are sub-standard with marks, bubbles and scratches. The company cause nothing but stress sleepless nights, work men not turning up even at the start of the job… Read Full Review

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★★★★★

“Top quality job.”

Written on: 17/03/2017 by Amiraq1967 (1 review written)

Very pleased with the standard of workmenship. He was very helpful and a really nice person. We would highly recommend him to anyone. B81823… Read Full Review

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★☆☆☆☆

“Don't go there”

Written on: 01/03/2017 by 1972O'Grady (1 review written)

I can't put no stars, so I had to put 1. Ripped us off big time. Please don't buy from them!… Read Full Review

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★☆☆☆☆

“Worst customer service ever!”

Written on: 10/02/2017 by McCollum14 (1 review written)

I contacted bettaliving to arrange an appointment for a quote on fitted wardrobes for my bedroom. Whilst arranging the appointment the advisor on the phone seemed disinterested and kept mentioning how 'expensive' the wardrobes would be, asking continuously 'is that going to be ok?' I was asked twice whether the property was council, and whether it was my parents property. After an awkward conversation where I felt belittled I decided that I was being overly sensitive and being 22 must sound… Read Full Review

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★☆☆☆☆

“DO NOT BUY FROM THESE PEOPLE”

Written on: 06/02/2017 by STAYAWAY48 (1 review written)

Now known as WE FIT ANY FURNITURE. BETTA LIVING went into administration in November 2016!!! Wasted £10,000!! kitchen is falling apart. Their fitters were no more than untrained odd job men... had to pay out more money to put right the work that they done and to complete the work they didn't do. STAY CLEAR… Read Full Review

Rosie1990's Response to STAYAWAY48's Review

Written on: 17/03/2017

Completely agree!!! We have had the same level of service. After fitting the incorrect sink we have been waiting 6 months for this to be corrected, when refitting the new sink they cracked it!! We have now been 4 weeks without water in our kitchen.
Worst service ever!!!! NEVER USE THIS COMPANY!

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★★☆☆☆

“Far From Bespoke”

Written on: 31/01/2017 by mlJames254 (1 review written)

Initial consultation was on the friendly side of pushy. My wife and I asked a number of times if a 30 inch by 14 inch corner of the space could be used for shoe shelves. We were told that there were no existing units to fill such a shape. Betta Livingston solution was simply to board over and waste this large space. I later paid a smaller firms to take off the board and build the shelves I wanted. Betta Living are NOT bespoke fitted furniture - they simply use existing jigsaw pieces to fill the… Read Full Review

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★☆☆☆☆

“Company now in administration leaving 100's without goods ”

Written on: 08/12/2016 by Harris-Altim342 (1 review written)

100's of people left without goods or money back. The Director opened new company We Fit Any Furniture within days. After paying a delivery service £350 we find 1/2 our kitchen is missing. £6,500 down the drain. Cannot claim it back either as we paid by cheque. Betta Living no longer exists. Have to give minimum of 1 star or wouldn't except… Read Full Review

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★☆☆☆☆

“warranty work useless still waiting since February ”

Written on: 24/11/2016 by 441Self (1 review written)

Lovely kitchen at first then finish peeling off.remedial work half done .then done poorly.next surveyor came out arranged for remedial work to be done again parts arrived,but no one to fit can't get hold of Bettaliving gone bust I hear… Read Full Review

Shaunac's Comment

Written on: 26/01/2017

I've just found that out as well. The 15 year guarentee not going to be honored now either. Next are not taking responsibility for it either as i understand it. I think its bad as people are out of pocket and those that have spent money on really expensive kitchens in my case 16,785!!! have no recourse.

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★☆☆☆☆

“New Kitchen Fitted”

Written on: 17/11/2016 by MariahDoherty1 (1 review written)

In my opinion and from my experience, Betta Living and the agents and fitters they employ have raised the meaning of ''duplicity'' to fresh heights!! I would not recommend my worst enemy to employ their services or buy their product. … Read Full Review

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★☆☆☆☆

“going going and gone ..under”

Written on: 17/11/2016 by MosesLewis-Alt (1 review written)

Well it was coming, and now the company has gone under this was a bad company to use from the start and right up until the end off the completed kitchen I had fitted, long winded poor service poor customer service and so happy that they have gone under that they cant give anyone else a poor service, good things happen to those who wait.......one good thing before they went under I managed to get a nice chuck of money from them as compassion so I;m the cat that's got the cream… Read Full Review

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★☆☆☆☆

“Shambles! AVOID THEM”

Written on: 31/10/2016 by Carlpapa (1 review written)

Had a kitchen fitted in august. When you book the date you are told it can't be moved. However this doesn't apply to them as they don't show. No phone call nothing. Handles fall off and the pull out doesn't work. Surveyor got the dimensions wrong so had to cut the unit down! I have odd shaped units around my fridge. Offered £50 quid in compensation! On a £10k kitchen! Told numerous times they would be back to fix it, the "very latest" being the 17th October! Didn't show then found out they… Read Full Review

Bettaliving1's Response to Carlpapa's Review

Written on: 01/11/2016

Good morning, sorry to read this and we will certainly look at putting things right for you. I have asked your Installation Manager to work through this to see what has happened here. I am sure that he would like to speak with you about this and will be in touch soon. Please accept my sincerest apologies, Kind regards Customer Services.

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★★★★★

“Beautiful kitchen really pleased”

Written on: 26/10/2016 by Wedding06 (1 review written)

Absolutely delighted with the kitchen from start to finish. The Timescales were adhered to everything went smoothly from communication to fitting.Thanks especially to the guys I dealt with faultless work.would highly recommend… Read Full Review

Bettaliving1's Response to Wedding06's Review

Written on: 27/10/2016

Good Afternoon, thank you for taking your time out - This is brilliant to hear! Very pleased that you are happy with your kitchen furniture, I’m sure you will go onto enjoy for many years. Kind regards Customer Services

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★☆☆☆☆

“ unprofessional failure”

Written on: 26/10/2016 by Tanoj (1 review written)

Total failure After ideal after ideal home show pressure was maintained to buy guys stayed till midnight to sell putting pressure. And once bought and they were diff… Read Full Review

Bettaliving1's Response to Tanoj's Review

Written on: 27/10/2016

I am very disappointed to hear this. Please accept our sincere apologies. I would like to pass this on to the installation manager to look into your complaint however i am unable to locate your details. Please emaiil us with your postcode or B reference number to us. Kind regards Customer Services

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★★★☆☆

“new fitted kitchen.”

Written on: 25/10/2016 by Thomojack (1 review written)

After canceling our first order by Better Living for a fitted kitchen for no apparent reason we had to have a second survey, fair do's we did get the same spec kitchen at a lesser price. When the kitchen was fitted we started to see faults in 4 of the doors, plinth lights not working some for the second time,heat from the cooker damaging the door and in fill panel coating (both replaced twice),clock on the cooker replaced twice(still not right),miss alignment of fridge all in the space of 7… Read Full Review

Bettaliving1's Response to Thomojack's Review

Written on: 28/10/2016

Thank you for taking the time to write your review, I would like to log your feedback. However we are unable to find you on the system please can you reply with either your postal code or B reference number, it's good to know that you are pleased with the overall product and i hope we have been able to restore your faith in us. Kind regards, Customer Services.

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