Vax C91-MZ-B Mach Zen Reviews

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★★☆☆☆
2.3 / 5
33% of users recommend this
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Vax C91-MZ-B Mach Zen

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Latest Reviews

★☆☆☆☆

“Good Product - Rubbish Service - Worthless Guarantee”

Written on: 04/08/2012 by Soprani (1 review written)

The Mach Zen, when it is working, is an excellent machine, problem is that it comes with a Six Year Guarantee! Whilst this guarantee is not supposed to affect your statutary rights it requires you to deal with Vax, notthe shop it was bought from. That is when your problems start! Vax Customer Care is an 0844 number and must be under staffed, callers will invariably find themselves queuing behind twenty or more people. The contact form on their website carries a warning that they experience… Read Full Review

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★☆☆☆☆

“VAX- Rubbish Repair and Customer Service”

Written on: 14/03/2012 by SYP2 (1 review written)

My Vax Vacuum Cleaner (C91-Mach 3, 6 year Guarantee) is hardly a year old, used in small 2-bed flat used for Single person. So not heavy use and I had 2 issues with it already. Now it is dead totally. Wrote to Vax via their Web site, over 3 days continuously Monday-Wednesday and NO ONE bothered to reply. Called 0844 number, they answered after 30 minutes and took another 30 minutes to offer a stupid solution plus they claimed their IT systems were down, hence lack of response! Even wrote to… Read Full Review

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★★★★★

“Vax C91-MZ-B Mach Zen ”

Written on: 04/01/2010 by Kalahari (1 review written)

Vax C91-MZ-B Mach Zen

This vacuum is great, does exactly what it should, powerful suction, very quiet, easy to use. Bagless so it won't need lots of bags, cylinder so no annoying rubber bands to snap either which I hate in most uprights. I've cleaned carpets, lino, wooden floors and stone floors with it, all done without a problem. It's sucked up normal household floor muck, wood shavings, pet hairs, cereal (after the baby knocked a box over) and even some spilt cat litter. No problems with… Read Full Review

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