ASK Italian Restaurant, Union Square, Aberdeen Reviews

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★★☆☆☆
2.4 / 5
38% of users recommend this
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Latest Reviews

★★★★★

“excellent ”

Written on: 12/04/2012

I visited this restaurant at lunchtime, when it was moderately busy. We were seated and had our orders taken within minutes and the waiting staff were very attentive. The food was delicious, very fresh and in generous portions. The food was hot, infact our starters were sizzling on the table!I am glad I did not read the poor reviews because I probably wouldn't have went, as it is I will definately be going back… Read Full Review

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★☆☆☆☆

“Booked table for 7.30pm but not available until gone...”

Written on: 27/01/2011

Booked table for 7.30pm but not available until gone 8pm. We ordered, then waited over one and half hours until food served. Very slow service. My chicken dish was dry and chips were very ordinary. Very disappointed and would not go back again… Read Full Review

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★★☆☆☆

“Entered the restaurant at lunchtime. Only 7 customers...”

Written on: 21/01/2011

Entered the restaurant at lunchtime. Only 7 customers dining but it still took 5 mins before one of the 3 waiting staff appeared. It then took a 10 minute wait before my order was taken. The spaghetti carbonara was the worst I have had, the pasta was dry, what little sauce there was was thin and watery and there were about 6 tiny pieces of ham. Very overpriced and poor quality and service. Interestingly Frankie and Bennys in the same mall was very busy… Read Full Review

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★★★★★

“I can't believe the negative comments for ASK, Union...”

Written on: 13/09/2010 by Karen Clark (1 review written)

I can't believe the negative comments for ASK, Union Square, Aberdeen. My husband and I ate there yesterday and we had a fantastic meal. We didn't manage dessert because the starters and mains were so filling.
The food was fab and really fresh. We loved that you could see the chefs cooking and the waiting staff were really attentive.
We had a lovely time and will definately be back… Read Full Review

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★★★☆☆

“Booked a table well in advance only to be shown to one...”

Written on: 21/07/2010

Booked a table well in advance only to be shown to one right by a door staff went through to drop off used dishes - nightmare as it was constantly opening and closing due to the restaurant being full. This totally ruined our evening as we were constantly distracted. Cramming too many tables in has resulted in unhappy customers. Eaten twice here several times and each time no lasagna - here's hoping next time they will have what we consider a signature dish of Italy. Saying that the staff are… Read Full Review

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★★☆☆☆

“Been a couple of times and had mixed experiences...”

Written on: 25/05/2010

Been a couple of times and had mixed experiences however this one was the worst. Waited to be seeted for about ten mins (understandable they were busy but the staff ignored us and did not acknowledge us or apologise for the wait)
Table of 5 people, all of our side orders were wrong and some were never seen, we waited about 45 mins for our maincorses and when I got my maincourse the vegetables and chips (which i did not ask for i ordered potatoes) were stone cold, finally managed to attract the… Read Full Review

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★☆☆☆☆

“The service was slow and the food was tasteless.”

Written on: 22/05/2010

The service was slow and the food was tasteless… Read Full Review

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★☆☆☆☆

“we went and booked a table for 630pm when arrived was...”

Written on: 07/03/2010

we went and booked a table for 630pm when arrived was told would be another 5minutes. When was shown to table we were left for another half hour and noone spoke or looked near us got no drink nothing. we left and still noone, acknowledge us. we will not be going back was a disgracefully way to be treated… Read Full Review

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★★☆☆☆

“I really enjoyed the food in Ask Italian. However I...”

Written on: 06/03/2010

I really enjoyed the food in Ask Italian. However I think they could do a better job at improving the overall dining experience in their restaurant if they improve the service.

In my last visit to this place I was surprised when the main course was served when we were not even half way through the Starters. When we got to the main course it was cold. My first reaction to that was - 'What a waste of good food!!'… Read Full Review

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★★☆☆☆

“I was just here at Ask Aberdeen on Friday 5 Feb and...”

Written on: 06/02/2010

I was just here at Ask Aberdeen on Friday 5 Feb and the food was great but the service was very very slow. The waitress did not seem to bother with us. We had to wait 30 minutes for our drinks, only getting them when I asked where they were. Then another 15 minutes for our food so 45 minutes for your food is ridiculous. We were laughing about it saying that we might get our desserts in an hours time. It did get tedious. Its fine if you have several hours to have a meal but do not go here if… Read Full Review

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★★★★☆

“1st visit there was a good experience with freindly...”

Written on: 03/02/2010

1st visit there was a good experience with freindly staff, tasty food and good size portions. One negative point was parmesan was not offered and had to be asked for but no problem with that. We are going there again this weekend so hoping wew enjoy it again!!!… Read Full Review

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★★★★☆

“I am shocked to see the bad reviews written about...”

Written on: 08/01/2010

I am shocked to see the bad reviews written about AskItalian in Aberdeen. I thought it was lovely. Our waitress was fast and attentive, the food portions were generous and the quality lovely. So much to choose from aswell! There were couples there, familys and young people, this restaurant will please everyone. Im going back next week for a friends birthday!… Read Full Review

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★☆☆☆☆

“Where to start.... ”

Written on: 30/12/2009

Where to start....

When looking upon the ASK Italian website to check out the menu and read more of what they offer, I spotted the company slogan of "Just Ask". After my experience, this slogan suits the restaurant perfectly....I felt I had to ask to place an order, had to ask where my starter was, ask there my main course was and then ask for the bill and wait for 20 minutes to get it...I think they have taken it too far!

The service was extremely slow, we waited 1 hour for our starters, a… Read Full Review

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★☆☆☆☆

“Worst dining out experience ever, service very slow,...”

Written on: 13/12/2009

Worst dining out experience ever, service very slow, order forgotten and re-taken an hour after arrival. Once food came all was sent back as either burnt to a crisp or not cooked through. Very shoddy and sloppy operation and I would most certainly advise against a visit… Read Full Review

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★★★★☆

“21st November, i visited ASK with a group of 10 for my...”

Written on: 01/12/2009

21st November, i visited ASK with a group of 10 for my friends birthday. Within 10 minutes we were seated with our order taken. Food came within 20 minutes and was lovely and greatfully scoffed!!! Bill was just over 100!!! … Read Full Review

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★☆☆☆☆

“The service was very, very slow....several other...”

Written on: 09/11/2009

The service was very, very slow....several other patrons were leaving without having eaten and without paying for drinks.

The "king prawn" starter comprised of more or less cocktail sized prawns and then the main course of Calzone....where to start?!? The dough wasn't cooked properly and was stodgy, the side salad was very poor and had no dressing, my partners Calzone had a mountain of Chillis on one side which made it basically inedible! After an hour of waiting, this was a… Read Full Review

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