Palicomp Reviews - www.palicomp.co.uk

Click here if this is your business
★★★★★
4.6 / 5
91.7% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Palicomp - www.palicomp.co.uk - Ask a question now

Media Gallery for Palicomp - www.palicomp.co.uk

Palicomp - www.palicomp.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Aweful”

Written on: 14/03/2019 by Scarecrow89 (1 review written)

So ordered 2700x mobo bundle, I even asked if they test them individually to make sure it's working they said yes. It was not so, I recieved mine and the mobo was out of date and had to be flashed by me. They sent me an older cpu to do it, fair enough but expected me to pay for shipping and the thermal paste needed. Then everyday after that, aftersales were phoning asking where is the cpu. It's only been a few days deliveries dont happen instantly. Manager then phoned and had apparently been… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Perfect transaction”

Written on: 27/02/2019 by gc_13 (1 review written)

Could not be happier. Delivery was next day with hourly slot via DPD and I was called the day before to check this was okay and be offered an extended warranty at a good discount. The system was packed well with the graphics card still in box (easy install) to ensure it does not get damaged. All high-quality components used. Up and running in under an hour inc Win10 & graphics card installation. I had one question for the support team and the email response was same day and very helpful… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Ryzen 1600x self configured PC”

Written on: 17/02/2019 by Whitbyite (1 review written)

The sales staff were excellent, even suggesting a cheaper system would suit my needs, such as a Ryzen 2400G chip with no graphics card, and a less expensive SSD than the Samsung Evo 970 that I chose. It was clear that they were trying to sell me what they thought I needed, not the most expensive kit that they could, a refreshing change. The PC was delivered quickly, was as specified, and worked straight out of the box. My only minor issue is that considering that I chose 'quiet' or silent… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Very good, make sure to talk to them”

Written on: 25/01/2019 by housemartins (1 review written)

I bought a custom spec mid-range-ish machine from them a long time ago now (I think almost 9 years) and it's still going strong - it's definitely the best PC I've ever had. It's used daily for music production so it gets put through it's paces but I'm never running out of CPU power. I game on it as a secondary function and it still runs modern games. The service was great and they were communicative throughout. The machine that was delivered actually wasn't to the spec that we had agreed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Great Service and Customer Care”

Written on: 25/10/2018 by gds9564 (1 review written)

I have just purchased my second system off them this time for my son . Not only do they offer great value for money , their customer service is great. We had a crack in the glass side panel even though it was packed very well. a quick email and a replacement panel was on its way. It took less than a week and they apoligised because the part wasn't in stock so it took long. I judge companies on how they help the customer after they get their money and this lot are great… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★☆

“Warranty & service”

Written on: 04/10/2018 by malchimie (1 review written)

The PSU on my Palicomp computer blew after 27 months; disappointing but admittedly after heavy use. As it was within a RTB labour-only warranty I emailed Palicomp. They emailed back within 1 working day and after a couple more responses phoned me, arranging the RTB. Their carrier (DPD) was prompt and spot on time each way. Phoning the friendly service engineer was remarkably easy and I got the computer back after a mere 10 days… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Great Company Would Recommend + Great Prices”

Written on: 17/06/2018 by hjHolbrook144 (1 review written)

I ordered 2 computers from the company, at very competitive prices, and was not disappointed. When they arrived there was some helpful information on how to plug the PC in etc. I already knew how to do this so that was not a problem but this was good for any inexperienced people. The computers worked fine, however, some issues were faced later on. There was a problem with disk usage with one of the PC's, however, the business support was very helpful and even offered to replace the hard drive… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“4 orders so far and 10/10 service every time”

Written on: 09/06/2018 by Booshay (2 reviews written)

i have bought 2 custom pcs and 2 additional graphics cards from palicomp to upgrade those pcs over the past few years and every time we order we are amazed by the simplicity and ease at which we can make our orders. the people on customer service are always willing to help even if it is just a question about upgrading or what is the best piece of hardware to purchase next. they have never forced us into a sale and even go as far to advise where to get something cheaper if theirs is to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“wrong description - wrong impression given.”

Written on: 16/05/2018 by Ashtynq324 (1 review written)

I have to admit I have not bought and will not buy. All looked promising at first, with my search engine search of "motherboard cpu memory combo". But upon inspection what they draw you to the sute with and what is actually offered is not a motherboard cpu memory combo. You have to buty the memory on top of the listed price. ITS NOT A COMBO IF YOU HAVE TO BUY SOMETHING ON TOP TO MAKE IT A COMBO… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Forget the brand names, you won't get them.”

Written on: 07/05/2018 by creampie (1 review written)

If you are looking to configure a computer to a specifation from Palicomp's own list of brands don't go to this company. I emailed their sales department asking for brands of components taken from Palicomp's own list. My request was agreed on the phone to a sales person and I paid. When the computer arrived I found that many of the components were of different brands from the ones which I requested. I emailed Palicomp including the original specification but my email was ignored, no response… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Worst PC I ever bought”

Written on: 17/03/2018 by NoneAtAll123123 (1 review written)

I bought a PC from Palicomp a few years ago and it was a massive mistake. The main board blew within a month and they had to replace it, they wanted me to ship the entire computer back to them! Then them mentioned that my CPU might be too powerful for the type of motherboard, and tried to get me to pay to "upgrade" to a better one, despite the PC design being theirs... In addition the PC has consistently overheated and crashed. Even though I purchased the extra fans package, and replaced the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 0
★★★★★

“Great PC”

Written on: 15/03/2018 by KaedenMcCracken385 (1 review written)

from Kindle Customer on 25 February 2018 Great PC and fantastic value coupled with a first class service Cannot fault the PC, the only issue I had was that it came with a DVI socket rather than HDMI so I had to wait a few days for a suitable cable to arrive. Its quiet and appears to handle all my office needs without a hiccup plus various entertainment programmes The sales team were also first class and contacted me to confirm the order and delivery which came via DPD so first class… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Return Customer - Fast and amazing product”

Written on: 19/02/2018 by Sawyerii10 (1 review written)

Brilliant service. After placing order had a telephone call later that day for a couple of changes. The monitor was not in stock however they were able to provide a suitable replacement (same spec). PC delivered very quickly, even rearranged delivery (Friday instead of Thursday) as I couldn't get time off work. PC build quality very good, no bloatware and running a dream. Love the fact you had a benchmark program on there so I could see how pretty it all looked while transferring… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“Excellent service and quality components, Highly...”

Written on: 14/01/2018

Palicomp service was excellent from ordering to delivery, I have customised my Intel Coffee Lake PC system online and called in and placed the order over the phone, the person I dealt with was knowledgeable and helpful, system delivered on the day I have specified and the time they quoted, everything was exactly as I specified, nice & tidy inside the case, quite and fast system, thanks again Palicomp for the great service, highly recommended… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“superb customer service”

Written on: 21/12/2017 by elizabeth.rothwell (1 review written)

About a year ago.I bought a custom build of an AMD Avenger P.C. running Windows 10 which has been an excellent buy. When I first got it I had a problem with a graphics card, which proved to be a minor problem and had probably occurred during transport. The support staff were absolutely tireless in their efforts, to sort out this glitch, they even sent a new graphics card. The problem was that a wire was catching on one of the fan blades. The support staff went to great lengths to isolate and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“Won't provide receipt”

Written on: 15/12/2017 by Tezz2018 (1 review written)

Bought a motherboard bundle by phone on Monday and talked into a £15 upgrade by salesman which included a supposed 3 year software receipt. Collected item which was boxed up and told everything was in the box. Got home no receipt for purchase or proof of what I'd paid for in box. Have rung 3 times and each time promised it would be sent by email. But nothing sent - so I have no proof of purchase. and no doubt my consumer protection is compromised. My first and last purchase from this outfit… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Tezz2018's Response to Tezz2018's Review

Written on: 15/12/2017

Interestingly, as soon as I posted this review and a similar one to a "popular social networking site", my receipt magically was emailed to me (using the slightly malformed surname I only use on said social networking site!). No apology though

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 1 2
Read 1 Comment
★★★★★

“Intel Custom PC Beasty”

Written on: 27/11/2017 by paulmckeown (1 review written)

I built my own custom Kaby Lake z270 system, I wanted very specific components and Palicomp were the only ones who could make it through their website, without compromise. The website is pretty good, could be better UX wise but is definitely functional and the flexibility the customiser offers is way better than it's competitors. By far the best value for money I found, and I looked everywhere. I couldn't have built it myself for less just buying the components. Seriously amazing price for a… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“FANTASTIC CUSTOMER SERVICE”

Written on: 27/11/2017 by Scottdean18 (1 review written)

Palicomps customer service is at a standard that is high. I have bought from them before and on each of my purchases the staff are both friendly professional and gave great advice. They are quick to respond to emails with clear instructions on what they can do to help leaving me happy after every contact. There is nothing I dislike about the service they were prepared to answer any of my questions and helped me with anything I requested. I will defenatley be buying from this company again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★☆☆☆☆

“System didn’t have the graphics card inside that was...”

Written on: 25/11/2017 by Davesaidyousuck (1 review written)

System didn’t have the graphics card inside that was advertised on the page that I bought ! Sent emails , fobbed me off , send a recorded delivery letter to the M.D. couldn’t even be bothered to reply , funny thing is me spending £1200 , on a pc that should of had a 1070, I’m happy that two friends who were going to order 3 rigs from there went elsewhere instead… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0
★★★★★

“fantastic service”

Written on: 21/11/2017 by markbill (1 review written)

excellent. Their support team bent over backwards to resolve my problem.. Had an SSD drive go down, warantee with manufacturer, manufacturer would not deal with me direct, but only through supplier. Palicomp took drive back and sending to manufacturer, offered replacement so that i would not have to wait.. could not be more help full Highly recommend Palicomp… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 1
overview