Palicomp - www.palicomp.co.uk

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Palicomp - www.palicomp.co.uk
★★★★★
4.6
92.0% of users recommend this
Click here if this is your business
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Latest Reviews

“First PC bought in 13 years and first time using Palicomp”

★★★★★

written by Richard_Scotland on 05/04/2024

It's been 13 years since I bought my last PC and spent a long time trying to work out what I wanted and then who I wanted to buy it from. Overall experience from Palicomp has been superb. Buying process, customer follow-up and then support has been first class. Quick response to any questions. Had a small issue with the graphics card and support sorted it out. No hassles, no push back, just went out of their way to sort my issue, which they did. Really positive experience and I'd recommend them.

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“Help with installing Windows 11”

★★★★★

written by Kerisdale on 12/12/2023

I made numerous attempts to install Windows 11, and read a lot of articles on how to do this but failed completely. Palincomp very quickly suggested what to do, and it worked first time. Excellent service. Justified my taking out a service guarantee when I bought the machine several years ago.

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“Problem rapidly solved”

★★★★★

written by Briblack on 22/09/2023

Computer failed to boot up. On-line advice from Palicomp solved the problem quickly. My only criticism is that the literature supplied with the computer gave a phone number for support, but a call to this number just led to a recorded message advising me to use the online support service. Luckily I had access to another computer, otherwise I would have been stuck.

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“Excellent customer service ”

★★★★★

written by AnnaBrodie on 20/09/2023

I have bought 3 desk top computers and various accessories from Palicomp over the last 5 years and their customer service and technical support has always been excellent. This week I ordered a new graphics card and they had it delivered the next day. Thank you.

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“Very helpful “EXPERTS”, on the end of the phone!”

★★★★★

written by gvParrish426 on 13/09/2023

Bought PC for son two years ago, based on great assistance and knowledgeable people! Bloody good deal too!! Same level of support given over the phone, diagnosed problem and sent the part next day and all working again.. Included a few calls as never ever have I opened a PC up but sorted again over the phone. Could recommend more highly!

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“Great technical support”

★★★★★

written by paul6591 on 24/08/2023

Palicomp technical support were quick to respond when I contacted them. They were very supportive and able to advise me how to resolve a problem I had with a new PC build.

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“Designed with users in mind”

★★★★★

written by JethroGibbs on 12/08/2023

First foray away from the best known brands to a brand that in my view has become my No.1. The computers design accessibility, it's ease of use and its functionality have been a thrill. No more waiting for a program to open for, or for that matter turn on for immediate use. The machine is well built with a terrific case, very solid. With vented top area to allow the supplied magnetic cover to provide a debris cover, whilst running, and a hard top cover when idle. The side panel is easy to remove/replace. Giving access to update RAM or other internal cards. I have two bugbears only. USB ports whilst present, don't work since they favoured a smartcard reader, and you can only select one. And the Bluetooth isn't internal, and the dongle wasn't included with the unit when it arrived. The WiFi card wasn't properly fitted, a mild moan about that one and the customer service respondent was a little stroppy because I have a method of detailing issues using the 1, 2, 3, process. It is for my benefit since that's how my mental health issues explore and explain. That aside however, and once I had said my piece on that subject the response was a far more positive and helpful one. Hence why I rate it 5 star. What would I tell the seller? Ensure that your description of each computer is concise and thorough. Not explaining an either or, for the card reader/USB issue was a little dumb-founding, the same as the Bluetooth not being internal, so the dongle poses a different issue as my keyboard needs to be connected every morning. Even so, I am rating this computer, it's design and utilities fantastic. Palicomp get a thumbs up from me. I should also point out it was purchased via Amazon.

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“Technical Support”

★★★★★

written by on 10/08/2023

Very responsive and helpful

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“Fantastic Service ”

★★★★★

written by Jcullen12 on 20/07/2023

Was looking for a deal on hotukdeals for a mid-top end spec desktop and this caught my eye. They were a very helpful team when purchasing my new desktop. Emailed me back very quickly and arrived the next day. Had a problem with the PC when it arrived but the support team sorted the issue very swiftly and I'm very happy with my purchase. Would buy from them again in the future.

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“My Third PC from Palicomp!”

★★★★★

written by Brutaldubs on 23/06/2023

I have bought three PC's from these folks now and have received great service every time. Always quick to respond with great advice and updates in a professional and friendly manner. Awesome deals and a pleasure to deal with. Highly recommended!

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“Palicomp AMD Cobra”

★★★★★

written by Doriane115 on 10/06/2023

From the sales person who took my order with additional items, to concluding the sale was the most helpful and excellent part of my purchase. The parcel was received as expected with the best packaging you could have for a 'fragile item'. After transferring my data from my previous machine I could not believe the speed I was experiencing. I purchased this machine after seeing the recommendation by 'Computer Active'. They are to be trusted in their recommendations. Thank you Palicomp for your excellent machine and service.

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“Wonderful Customer Service”

★★★★★

written by wildfirejc on 27/05/2023

I was debating between buying a new PC from Wired2Fire or Palicomp. Computeractive came up with a recent article on a sale in Wired2Fire of a PC system for £600+, down from £900+ but discovered it was an error by the magazine. So went to Palicomp which featured the AMD Cobra for £399.99. Upgraded casing cos I needed to put in my DVD writer and various bits and bobs. Ordered on Friday. Arrived on Thursday. Didn't need to pay for prompt delivery either. So Palicomp was the clear winner and what's more, it accepted Paypal (more points from me) and when there was a problem, I emailed them to discuss and the email replies were instantaneous - almost like the guy is sitting there, waiting for my questions. Everything was sorted - even a change of PSU to the original because the quiet model was out of stock, was immediately refunded as we spoke. Very impressed with the time and speed of delivery too. Well packed. No hassles. Computer is working, the PSU is quiet too. Not as loud as I'd feared.

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“PALICOMP | Desktop PC AMD Ryzen 5 4600G - 6 Core -...”

★★★★★

written by TarsTarkas on 25/05/2023

My PC arrived the next day & is ideal for my needs. I am a Linux OS user & wanted a good quality PC with no OS installed. I installed my OS and the PC is great. I had a strange fault relating to the PC not powering up when I pressed the power on button. Support were great and we were able to zero in on the issue which was the Bios update button catching on the rear panel. Once resolved PC was fine. Great Email & phone support, can't fault Palicomp and fully recommend.

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“My Palicomp computer from Amazon”

★★★★★

written by BlackcountryMike on 04/04/2023

I am very pleased with the computer I bought. It was a very good price for it's spec. I bought it without an operating system and put Linux Mint on it. Just one thing to be aware of there are two HDMI ports on the back. Make sure you plug any monitor into the graphics card HDMI. I initially thought the computer was not working after set up but I did not see the second port. Once I set it up correctly it has very good graphics. I would certainly recommend these computers to friends.

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“Great value for money PCs. Excellent customer service.”

★★★★★

written by elldeegee on 04/04/2023

I have been dealing with Palicomp for over 13 years and cannot recommend them highly enough. Their prices are good and they have a great range of PCs available. I've ordered numerous PCs over the years for my clients (and for myself). On the occasions when I've had an aftersales query, or needed some technical support, they've always been prompt, polite and helpful. In one instance I even got a reply on a Sunday, within half an hour of my email enquiry. My most recent enquiry was BIOS related. I received a reply with a link to a very useful video guide, which answered my query and resolved my problem. Would have no hesitation in recommending to others looking for a great computer, at a great price and excellent customer support.

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“Exceptional Service”

★★★★★

written by Papashep on 13/03/2023

Over the years I have bought several desktop pc's from Palicomp and in all case the service from sales, after sales and support has been exceptional.

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“Suppport issue with computer”

★★★★★

written by on 11/03/2023

A problem arose on my new pc and I contacted customer support. they responded quickly, worked out what was required and the problem was resolved promptly.

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“home upgrade”

★★★★★

written by Ydraiggoch on 25/01/2023

excellent service ,delivered 2 days early only had pc for one day but seems more than i expected ,fast mc easy to set up would definitely recommend to anyone.

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“Totally Nailed It”

★★★★★

written by SiriusProjects on 13/01/2023

Had been considering upgrading my PC for a while and decided to start my search on Amazon where I initially found a PC component bundle that seemed to suit my needs. But before I committed to the purchase I decided to take a look online to see what other companies offered a similar service. That's when I came across PALICOMP. Using their component selection wizard I was able to build a custom bundle to my own specifications and decided to take the plunge and make the purchase. The following day I received an email to say that a number of the components were out of stock and also advising that the CPU I selected was of an older generation. A different component bundle was suggested which was of a higher specification but at no extra cost to me, which I gladly accepted. The communication was great. I can't praise the sales team at PALICOMP enough for there help and assistance which made the whole transaction a real joy. If your in market to upgrade or want to buy a complete system, I would recommend them without hesitation.

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“You can't get better than best”

★★★★★

written by JCTopping on 11/01/2023

Support issue occurred but was dealt with speedily and professionally.

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Asked by TyneBridges on 3rd September 2020 Report this content
I'm looking at the AMD Abyss which was recommended by Computer Shopper but can't see any mention at all of an Ethernet port. Surely it comes with one? (Not everybody uses wireless, and that doesn't seem to be built in anyway.)

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Answers (1)
Report this content Holiday Rep Written on: 04/09/2020
I can tell you with certainty, that my computer is hard wired. I really never did want to use WIFI since hard wire is by far more reliable. Even if the machine did not have an ethernet connection, they are relatively cheap and easy to install via a small card to the motherboard. You are also right about no WIFI, but I installed that on my machine quite cheaply also via a very small dongle. If you have difficulty with tech, then speak to Palicomp with regard to what connections on the motherboard there are, they are very helpful. I hope you are satisfied with this reply, and that you have many hours of pleasure with your new computer. (Palicomp Recommended also by me)
Asked by pmillican on 27th December 2016 Report this content
I will probably want to go sli on my pc in a couple of years, the motherboard im looking at comes with an sli bridge and the power supply has lots of extra cables that I will need . Are the sli bridge, cables and other peripherals and literature sent with the PC?

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Answers (1)
Report this content pmillican Written on: 16/01/2017
I asked palicomp direct and they confirmed that they forward all cables, sli bridge etc. I took the plunge and sure enough everything was supplied. I am very happy with the machine, they got a different case for me,it was well packed and delivered on time.
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