written by TonyGut on 25/09/2023
This is the 3rd time in 14yrs I have used Palicomp for a gaming PC and they have been nothing but helpful. I sent in a list of everything I wanted in the PC along with sending in my current Graphics card, Fans and SSD units which they installed for me. Took the guys a week from order to delivery and kept me updated in progress. I have recommended them to friends and family and I know of 6 other people that have had them build a gaming PC and know one has had anything bad to say about them. So thanks guys once again and I am sure I will be back when your needed again.
written by Briblack on 22/09/2023
Computer failed to boot up. On-line advice from Palicomp solved the problem quickly. My only criticism is that the literature supplied with the computer gave a phone number for support, but a call to this number just led to a recorded message advising me to use the online support service. Luckily I had access to another computer, otherwise I would have been stuck.
written by AnnaBrodie on 20/09/2023
I have bought 3 desk top computers and various accessories from Palicomp over the last 5 years and their customer service and technical support has always been excellent. This week I ordered a new graphics card and they had it delivered the next day. Thank you.
written by gvParrish426 on 13/09/2023
Bought PC for son two years ago, based on great assistance and knowledgeable people! Bloody good deal too!! Same level of support given over the phone, diagnosed problem and sent the part next day and all working again.. Included a few calls as never ever have I opened a PC up but sorted again over the phone. Could recommend more highly!
written by paul6591 on 24/08/2023
Palicomp technical support were quick to respond when I contacted them. They were very supportive and able to advise me how to resolve a problem I had with a new PC build.
written by JethroGibbs on 12/08/2023
First foray away from the best known brands to a brand that in my view has become my No.1. The computers design accessibility, it's ease of use and its functionality have been a thrill. No more waiting for a program to open for, or for that matter turn on for immediate use. The machine is well built with a terrific case, very solid. With vented top area to allow the supplied magnetic cover to provide a debris cover, whilst running, and a hard top cover when idle. The side panel is easy to remove/replace. Giving access to update RAM or other internal cards. I have two bugbears only. USB ports whilst present, don't work since they favoured a smartcard reader, and you can only select one. And the Bluetooth isn't internal, and the dongle wasn't included with the unit when it arrived. The WiFi card wasn't properly fitted, a mild moan about that one and the customer service respondent was a little stroppy because I have a method of detailing issues using the 1, 2, 3, process. It is for my benefit since that's how my mental health issues explore and explain. That aside however, and once I had said my piece on that subject the response was a far more positive and helpful one. Hence why I rate it 5 star. What would I tell the seller? Ensure that your description of each computer is concise and thorough. Not explaining an either or, for the card reader/USB issue was a little dumb-founding, the same as the Bluetooth not being internal, so the dongle poses a different issue as my keyboard needs to be connected every morning. Even so, I am rating this computer, it's design and utilities fantastic. Palicomp get a thumbs up from me. I should also point out it was purchased via Amazon.
written by on 10/08/2023
Very responsive and helpful
written by Jcullen12 on 20/07/2023
Was looking for a deal on hotukdeals for a mid-top end spec desktop and this caught my eye. They were a very helpful team when purchasing my new desktop. Emailed me back very quickly and arrived the next day. Had a problem with the PC when it arrived but the support team sorted the issue very swiftly and I'm very happy with my purchase. Would buy from them again in the future.
written by Brutaldubs on 23/06/2023
I have bought three PC's from these folks now and have received great service every time. Always quick to respond with great advice and updates in a professional and friendly manner. Awesome deals and a pleasure to deal with. Highly recommended!
written by Doriane115 on 10/06/2023
From the sales person who took my order with additional items, to concluding the sale was the most helpful and excellent part of my purchase. The parcel was received as expected with the best packaging you could have for a 'fragile item'. After transferring my data from my previous machine I could not believe the speed I was experiencing. I purchased this machine after seeing the recommendation by 'Computer Active'. They are to be trusted in their recommendations. Thank you Palicomp for your excellent machine and service.
written by wildfirejc on 27/05/2023
I was debating between buying a new PC from Wired2Fire or Palicomp. Computeractive came up with a recent article on a sale in Wired2Fire of a PC system for £600+, down from £900+ but discovered it was an error by the magazine. So went to Palicomp which featured the AMD Cobra for £399.99. Upgraded casing cos I needed to put in my DVD writer and various bits and bobs. Ordered on Friday. Arrived on Thursday. Didn't need to pay for prompt delivery either. So Palicomp was the clear winner and what's more, it accepted Paypal (more points from me) and when there was a problem, I emailed them to discuss and the email replies were instantaneous - almost like the guy is sitting there, waiting for my questions. Everything was sorted - even a change of PSU to the original because the quiet model was out of stock, was immediately refunded as we spoke. Very impressed with the time and speed of delivery too. Well packed. No hassles. Computer is working, the PSU is quiet too. Not as loud as I'd feared.
written by TarsTarkas on 25/05/2023
My PC arrived the next day & is ideal for my needs. I am a Linux OS user & wanted a good quality PC with no OS installed. I installed my OS and the PC is great. I had a strange fault relating to the PC not powering up when I pressed the power on button. Support were great and we were able to zero in on the issue which was the Bios update button catching on the rear panel. Once resolved PC was fine. Great Email & phone support, can't fault Palicomp and fully recommend.
written by BlackcountryMike on 04/04/2023
I am very pleased with the computer I bought. It was a very good price for it's spec. I bought it without an operating system and put Linux Mint on it. Just one thing to be aware of there are two HDMI ports on the back. Make sure you plug any monitor into the graphics card HDMI. I initially thought the computer was not working after set up but I did not see the second port. Once I set it up correctly it has very good graphics. I would certainly recommend these computers to friends.
written by elldeegee on 04/04/2023
I have been dealing with Palicomp for over 13 years and cannot recommend them highly enough. Their prices are good and they have a great range of PCs available. I've ordered numerous PCs over the years for my clients (and for myself). On the occasions when I've had an aftersales query, or needed some technical support, they've always been prompt, polite and helpful. In one instance I even got a reply on a Sunday, within half an hour of my email enquiry. My most recent enquiry was BIOS related. I received a reply with a link to a very useful video guide, which answered my query and resolved my problem. Would have no hesitation in recommending to others looking for a great computer, at a great price and excellent customer support.
written by Papashep on 13/03/2023
Over the years I have bought several desktop pc's from Palicomp and in all case the service from sales, after sales and support has been exceptional.
written by on 11/03/2023
A problem arose on my new pc and I contacted customer support. they responded quickly, worked out what was required and the problem was resolved promptly.
written by Ydraiggoch on 25/01/2023
excellent service ,delivered 2 days early only had pc for one day but seems more than i expected ,fast mc easy to set up would definitely recommend to anyone.
written by SiriusProjects on 13/01/2023
Had been considering upgrading my PC for a while and decided to start my search on Amazon where I initially found a PC component bundle that seemed to suit my needs. But before I committed to the purchase I decided to take a look online to see what other companies offered a similar service. That's when I came across PALICOMP. Using their component selection wizard I was able to build a custom bundle to my own specifications and decided to take the plunge and make the purchase. The following day I received an email to say that a number of the components were out of stock and also advising that the CPU I selected was of an older generation. A different component bundle was suggested which was of a higher specification but at no extra cost to me, which I gladly accepted. The communication was great. I can't praise the sales team at PALICOMP enough for there help and assistance which made the whole transaction a real joy. If your in market to upgrade or want to buy a complete system, I would recommend them without hesitation.
written by JCTopping on 11/01/2023
Support issue occurred but was dealt with speedily and professionally.
written by CruelRevival on 20/12/2022
I had a few issues at first as they did not have the case, psu and graphics that i ordered in stock. They sorted this issue and i received several upgrades and free games and a three year warranty as compensation. I will defiantly use this company again as the computers are fantastic and i am looking at ordering my new PC with them next year. The support staff and sales staff had all my issues sorted in less than a week.
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