Just Tungsten www.justtungsten.com

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Just Tungsten www.justtungsten.com
★★☆☆☆
1.9
25.0% of users recommend this
Click here if this is your business
  • Customer Service

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  • Value For Money

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Latest Reviews

“They do not take 5-7 days to ship your product, as...”

★☆☆☆☆

written by Jtsays on 11/05/2022

They do not take 5-7 days to ship your product, as advertised. They first take several weeks to make it. To expedite it is an additional cost. My ring came over three weeks after ordering, and it doesn’t fit my husband at all. They told me I could “exchange” it for an additional $60. They refused to return it because I didn’t specifically say the word “return” when I contacted them about it not fitting.

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“never received my order and they wont refund my Money!!”

★☆☆☆☆

written by Yaretzig421 on 21/01/2021

I ordered a ring on Dec 8, 2020 I have yet to receive it. they gave me a tracking number that doesn't tell me anything. I have asked for my money back and they will not refund. keep giving me the run around saying it was delivered, but they cant show me proof of delivery. do not buy from this company.

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“Don't buy one”

★☆☆☆☆

written by Renaehay on 25/09/2019

I had a ring engraved. They engraved wrong and the ring was scratched. I returned it. They refused a refund or replacement. I paid for a ring that I dont have.

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“Please do not buy!!!!”

★☆☆☆☆

written by Honey17 on 27/08/2017

Horrible experience in addition bad customer service. Changed mind within 12 hours of ordering and they waited an issue entire day to write back saying it already entered production. REFUSED REFUND HIGHLY DISPLEASED. No ring received in 1 month plus. Product no good. Was not what was ordered. Refuse refund still.

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Odejtemi's Response to Honey17's Review

Written on: 05/12/2018

Do not order anything from this site , I didn’t get my order after three months and they told my bank that this order was delivered , no tracking number , no proof of delivery . I indicated fedex for shipping and I paid $25 for shipping .Wells Fargo couldn’t retrieve my money from them . Do not order anything here

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“Perfect Ring, Excellent Service”

★★★★★

written by hartwigmary on 25/07/2017

It is a true Jewel, its delicacy. Every detail is perfect.The details of the ring was what most caught my attention, because it has a lot of delicacy and perfection. I'm super happy with this tungsten carbide ring

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“Very beautiful piece”

★★★★★

written by KaiannaAllen on 24/07/2017

Very efficient and fast. Ring was beautiful. They have lovely jewelry. This is not the first ring I have gotten from them. Like that they deliver them so quickly. Easy to order, great shipping and great service. I would order from them again. Very pleased with the shopping experience.

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“Gorgeous Ring”

★★★★★

written by TonyJohnston on 23/07/2017

Excellent piece....beautiful work reasonable price .... Everyone liked ...arrive to my house in a couple days .. Very happy .. Highly recommend....Beautiful ring and fast delivery. Everyone tells me it's gorgeous. Will buy another ring.

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“Wonderful people, Wonderful Work.”

★★★★★

written by joshroth on 22/07/2017

We were referred to the JustTungsten.com by a co-worker of mine who spoke nothing but good things. JustTungsten.com are wonderful. Patient and kind, It is the perfect place to go if your not sure what you want, and if you know exactly what you need. Their amazing personal style, and shinning diamonds make for the best experience.

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“Beautiful work and Great Customer Service”

★★★★★

written by AbigailAsuncion on 20/07/2017

Had a great experience at JustTungsten.com. Very unique wedding bands at affordable prices. We both had custom made engagement and wedding rings. Completely in love with our finished products! THANK YOU JustTungsten.com FOR YOUR BEAUTIFUL WORK AND GREAT CUSTOMER SERVICE!!!!

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“Perfect personal service-great jewelry”

★★★★★

written by GizellaHardicsay on 19/07/2017

I would like to thank JustTungsten.com and the team for perfect service from start to finish and their help choosing our wedding rings . Having seen nothing similar else Where in States we were amazed and surprised by the amount of choice and their flexibility to get us exactly what we wanted ! Both JEN & i had our rings personalised ( made in different colours) thank you once again ! The hand written personalised messages with the the rings that were delivered exactly when promised.

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“Nice ring, excellent service”

★★★★★

written by KathrynKingdon on 18/07/2017

I can't thank you enough JustTungsten.com for the gorgeous ring you custom made for me. It sparkles on my finger every day and The amount of compliments I get on it is insane. I don't think we have ever dealt with any one as honest and friendly as you guys. Amazing customer service too. Thanks again.

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“Easy to work with and quickly answered our questions.”

★★★★★

written by DawnRobinson on 16/07/2017

My husband and I both had custom wooden wedding rings made and we could not have been happier. The beauty, the originality, the craftsmanship, the aesthetic - everything about our rings and our overall experience with JustTungsten.com was just wonderful. We get so many compliments on our rings and we couldn't love them more. Thank you!

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“Amazing craftsmanship and professionalism! ”

★★★★★

written by danieldivalerio on 15/07/2017

I ordered a custom wedsing band from this business as I couldn't find what I was after in Australia... something that was quintessentially means unique compared to all of the generic wedding bands. Service was excellent and any question I asked no matter how "obscure" was answered. Highly recommend JustTungsten.com Very excited to have a peice of your fine jewelry that is so unique and gorgeous!

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“Not my ring”

★☆☆☆☆

written by ErnestoChase on 24/02/2017

I ordered a ring:and got a ring that looked nothing like it. When I asked for a refund they said it was a "custom product" and couldn't be refunded as it would be of no resale value to them. I thought thought initially that since I ordered with paypal that I would be covered under their buyer protection but no, they don't cover "custom" items. They offered to make the ring look more like the one pictured FOR AN EXTRA COST!! Avoid these people at all cost!

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“I would never do business with Just Tungsten again.”

★☆☆☆☆

written by MariyahDowd37 on 08/06/2016

I ordered a ring from Just Tungsten (COI Jewelers), and then I had a concern about sizing, so I contacted them the next day, and I told them I wanted to cancel my order until I knew for sure what size I should get. They told me it was too late because it was already in production. I found that hard to believe because they had just emailed me and told me the ring would not be ready for almost 2 weeks. They said I could send the ring back to be resized if it didn't fit, but why send me the ring in the first place? I really liked the ring, but if I had known how poor their customer service was, and that they would be so unreasonable I would have never did business with them.

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“Very satisfied customer”

★★★★★

written by on 14/05/2016

After reading several negative reviews about the just tungsten company and their products I am very happy to say that my husband and I are very pleased with our rings. They arrived in a timely manner and lol exactly as described in the website. Thank you just tungsten for a wonderful experienc. Will definitely order again and recommend to friends.

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“Please do not purchase from this website”

★☆☆☆☆

written by Barry_og on 22/03/2016

Please do not purchase from this website. Having been promised that my produce would arrive with 1 month, it took almost 2 months. I was offered no explanation as to where my product was. The only time I was offered an explanation is when I contact them. When the product finally arrived a month late, it was of poor quality. Please do not purchase from them.

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“Dont order from this website”

★☆☆☆☆

written by 231Hart on 13/11/2015

My husband and i ordered our wedding bands. We received. It was absolutely not what they promised. And now they say we cant get a refund?! We can exchange but we have to pay 20% of the purchase price. STAY AWAY FROM THIS WEBSITE. FOR YOUR OWN GOOD

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“Worst customer service ever”

★☆☆☆☆

written by EllaNunez322 on 14/08/2015

I (unfortunately) bought a ring on their site few months ago. I attempted to return it for a refund, and NEVER got my money back.

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“No not buy from this company”

★☆☆☆☆

written by Ramiro21 on 13/08/2015

Not an American company and item not as ordered. The size of ring delivered was not what was ordered and the company refused to accept they were wrong even when shown clear pictures of the difference in measurements. Do not buy from this company. Terrible customer service and quality

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