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“They do not take 5-7 days to ship your product, as...”
Written on: 11/05/2022 by Jtsays (1 review written)
They do not take 5-7 days to ship your product, as advertised. They first take several weeks to make it. To expedite it is an additional cost. My ring came over three weeks after ordering, and it doesn’t fit my husband at all. They told me I could “exchange” it for an additional $60. They refused to return it because I didn’t specifically say the word “return” when I contacted them about it not fitting… Read Full Review
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“never received my order and they wont refund my Money!!”
Written on: 21/01/2021 by Yaretzig421 (1 review written)
I ordered a ring on Dec 8, 2020 I have yet to receive it. they gave me a tracking number that doesn't tell me anything. I have asked for my money back and they will not refund. keep giving me the run around saying it was delivered, but they cant show me proof of delivery. do not buy from this company… Read Full Review
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“Don't buy one”
Written on: 25/09/2019 by Renaehay (1 review written)
I had a ring engraved. They engraved wrong and the ring was scratched. I returned it. They refused a refund or replacement. I paid for a ring that I dont have… Read Full Review
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“Please do not buy!!!!”
Written on: 27/08/2017 by Honey17 (1 review written)
Horrible experience in addition bad customer service. Changed mind within 12 hours of ordering and they waited an issue entire day to write back saying it already entered production. REFUSED REFUND HIGHLY DISPLEASED. No ring received in 1 month plus. Product no good. Was not what was ordered. Refuse refund still… Read Full Review
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“Perfect Ring, Excellent Service”
Written on: 25/07/2017 by hartwigmary (1 review written)
It is a true Jewel, its delicacy. Every detail is perfect.The details of the ring was what most caught my attention, because it has a lot of delicacy and perfection. I'm super happy with this tungsten carbide ring… Read Full Review
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“Very beautiful piece”
Written on: 24/07/2017 by KaiannaAllen (1 review written)
Very efficient and fast. Ring was beautiful. They have lovely jewelry. This is not the first ring I have gotten from them. Like that they deliver them so quickly. Easy to order, great shipping and great service. I would order from them again. Very pleased with the shopping experience… Read Full Review
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“Gorgeous Ring”
Written on: 23/07/2017 by TonyJohnston (1 review written)
Excellent piece....beautiful work reasonable price .... Everyone liked ...arrive to my house in a couple days .. Very happy .. Highly recommend....Beautiful ring and fast delivery. Everyone tells me it's gorgeous. Will buy another ring… Read Full Review
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“Wonderful people, Wonderful Work.”
Written on: 22/07/2017 by joshroth (1 review written)
We were referred to the JustTungsten.com by a co-worker of mine who spoke nothing but good things. JustTungsten.com are wonderful. Patient and kind, It is the perfect place to go if your not sure what you want, and if you know exactly what you need. Their amazing personal style, and shinning diamonds make for the best experience… Read Full Review
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“Beautiful work and Great Customer Service”
Written on: 20/07/2017 by AbigailAsuncion (1 review written)
Had a great experience at JustTungsten.com. Very unique wedding bands at affordable prices. We both had custom made engagement and wedding rings. Completely in love with our finished products! THANK YOU JustTungsten.com FOR YOUR BEAUTIFUL WORK AND GREAT CUSTOMER SERVICE!!!!… Read Full Review
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“Perfect personal service-great jewelry”
Written on: 19/07/2017 by GizellaHardicsay (1 review written)
I would like to thank JustTungsten.com and the team for perfect service from start to finish and their help choosing our wedding rings . Having seen nothing similar else Where in States we were amazed and surprised by the amount of choice and their flexibility to get us exactly what we wanted ! Both JEN & i had our rings personalised ( made in different colours) thank you once again ! The hand written personalised messages with the the rings that were delivered exactly when promised… Read Full Review
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“Nice ring, excellent service”
Written on: 18/07/2017 by KathrynKingdon (1 review written)
I can't thank you enough JustTungsten.com for the gorgeous ring you custom made for me. It sparkles on my finger every day and The amount of compliments I get on it is insane. I don't think we have ever dealt with any one as honest and friendly as you guys. Amazing customer service too. Thanks again… Read Full Review
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“Easy to work with and quickly answered our questions.”
Written on: 16/07/2017 by DawnRobinson (1 review written)
My husband and I both had custom wooden wedding rings made and we could not have been happier. The beauty, the originality, the craftsmanship, the aesthetic - everything about our rings and our overall experience with JustTungsten.com was just wonderful. We get so many compliments on our rings and we couldn't love them more. Thank you!… Read Full Review
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“Amazing craftsmanship and professionalism! ”
Written on: 15/07/2017 by danieldivalerio (1 review written)
I ordered a custom wedsing band from this business as I couldn't find what I was after in Australia... something that was quintessentially means unique compared to all of the generic wedding bands. Service was excellent and any question I asked no matter how "obscure" was answered. Highly recommend JustTungsten.com Very excited to have a peice of your fine jewelry that is so unique and gorgeous!… Read Full Review
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“Not my ring”
Written on: 24/02/2017 by ErnestoChase (1 review written)
I ordered a ring:and got a ring that looked nothing like it. When I asked for a refund they said it was a "custom product" and couldn't be refunded as it would be of no resale value to them. I thought thought initially that since I ordered with paypal that I would be covered under their buyer protection but no, they don't cover "custom" items. They offered to make the ring look more like the one pictured FOR AN EXTRA COST!! Avoid these people at all cost!… Read Full Review
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“I would never do business with Just Tungsten again.”
Written on: 08/06/2016 by MariyahDowd37 (1 review written)
I ordered a ring from Just Tungsten (COI Jewelers), and then I had a concern about sizing, so I contacted them the next day, and I told them I wanted to cancel my order until I knew for sure what size I should get. They told me it was too late because it was already in production. I found that hard to believe because they had just emailed me and told me the ring would not be ready for almost 2 weeks. They said I could send the ring back to be resized if it didn't fit, but why send me the ring… Read Full Review
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“Very satisfied customer”
Written on: 14/05/2016
After reading several negative reviews about the just tungsten company and their products I am very happy to say that my husband and I are very pleased with our rings. They arrived in a timely manner and lol exactly as described in the website. Thank you just tungsten for a wonderful experienc. Will definitely order again and recommend to friends… Read Full Review
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“Please do not purchase from this website”
Written on: 22/03/2016 by Barry_og (1 review written)
Please do not purchase from this website. Having been promised that my produce would arrive with 1 month, it took almost 2 months. I was offered no explanation as to where my product was. The only time I was offered an explanation is when I contact them. When the product finally arrived a month late, it was of poor quality. Please do not purchase from them… Read Full Review
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“Dont order from this website”
Written on: 13/11/2015 by 231Hart (1 review written)
My husband and i ordered our wedding bands. We received. It was absolutely not what they promised. And now they say we cant get a refund?! We can exchange but we have to pay 20% of the purchase price. STAY AWAY FROM THIS WEBSITE. FOR YOUR OWN GOOD… Read Full Review
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“Worst customer service ever”
Written on: 14/08/2015 by EllaNunez322 (1 review written)
I (unfortunately) bought a ring on their site few months ago. I attempted to return it for a refund, and NEVER got my money back… Read Full Review
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“No not buy from this company”
Written on: 13/08/2015 by Ramiro21 (1 review written)
Not an American company and item not as ordered. The size of ring delivered was not what was ordered and the company refused to accept they were wrong even when shown clear pictures of the difference in measurements. Do not buy from this company. Terrible customer service and quality… Read Full Review
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Odejtemi's Response to Honey17's Review
Written on: 05/12/2018
Do not order anything from this site , I didn’t get my order after three months and they told my bank that this order was delivered , no tracking number , no proof of delivery . I indicated fedex for shipping and I paid $25 for shipping .Wells Fargo couldn’t retrieve my money from them . Do not order anything here