Start Rescue Reviews - www.startrescue.co.uk

★★★★★
4.6 / 5
89.8% of users recommend this
  • Speed of response

  • Customer service

  • Value For Money

? Ask our helpful community of experts about this product or company
Start Rescue - www.startrescue.co.uk - Ask a question now

Media Gallery for Start Rescue - www.startrescue.co.uk

Start Rescue - www.startrescue.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Excellent service from Roys Autos”

Written on: 24/04/2019 by wvMcCabe348 (1 review written)

The technician was brilliant. He went above and beyond the call of duty to sort out my problem and did so with great care and attention. Excellent service… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Very good service”

Written on: 20/04/2019 by SuRal (1 review written)

Really good service. Asked if I was in a safe place so thinking of my safety. Waited about 10 minutes for a phone call to advise how long they would take to come. They advised 20 minutes. This is how long I waited. When they arrived they fixed the problem within minutes and showed me too. They advised me to go to the garage. They asked if I had far to drive so was thinking of my safety again. Overall it took under an hour. The waiting was annoying, that was the only negative I have, I wish it… Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Outstanding service”

Written on: 19/04/2019 by gqHenderson327 (1 review written)

Initial call back was received within minutes of me reporting breakdown via app, and burrows arrived well within the allocated time slot. Gentleman was curious and fixed my vehicle roadside and gave me follow up advice to. The price of this service is by no way reflected in the service I received, far less than the likes of RAC and AA and in my past experience, ETA was far quicker. I won't hesitate to renew with start rescue. … Read Full Review

Report this review
Was this review helpful? 0 0
★★★★★

“Start Rescue, great service when needed!”

Written on: 17/04/2019 by AndyFP (1 review written)

The gent from Lloyds Rescue was amazing. Really set us at ease, talked us through every test and what the diagnosis was. The operator was clam, collected and clear. I couldn't believe that we were back on the road after only 50 minutes from our initial call. Highly recommended, thank you… Read Full Review

Startrescue.co.ukcustomerservices's Response to AndyFP's Review

Written on: 18/04/2019

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. To enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Start rescue to my rescue every time”

Written on: 10/04/2019 by Jezv (2 reviews written)

I've been with start rescue for years now and on the two occasions ive needed service it has always been Excellent this time I used the app got a phone call 3 mins later and 2 minutes after the call got a text to say when rescue would arrive rescue came in 30 mins because it couldn't be fixed roadside it was taken to my chosen garage thanks to all the people who helped me at start rescue and Jackson's recovery… Read Full Review

Startrescue.co.ukcustomerservices's Response to Jezv's Review

Written on: 12/04/2019

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. To enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Courteous, Efficient, Helpful, Best Recovery Company”

Written on: 08/04/2019 by bloggsjoe (1 review written)

Thanks for the excellent service from all involved they were very efficient, helpfull and knowledgeable. I would have no problem in recommending Start Rescue to family and friends… Read Full Review

Startrescue.co.ukcustomerservices's Response to bloggsjoe's Review

Written on: 12/04/2019

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Superb service”

Written on: 25/03/2019 by JakobeStephens205 (1 review written)

No improvement could be made to this service. They even made follow call to ask if everything was ok. First time I have used start rescue superb service… Read Full Review

Startrescue.co.ukcustomerservices's Comment

Written on: 29/03/2019

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 1 Comment
★★★★★

“Start Rescue, excellent service, second to none!”

Written on: 22/03/2019

I was very impressed that I was contacted 3 times to check I was okay, 2 whilst waiting for assistance and 1, after assistance, to check that someone has turned up. I couldn't have been more impressed by the service I received. Thank you… Read Full Review

Startrescue.co.ukcustomerservices's Comment

Written on: 29/03/2019

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. To enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Fantastic Service from Start Rescue”

Written on: 12/03/2019 by alanmakey (1 review written)

Technician was brilliant and had tyre changed very quickly and safely… Read Full Review

Startrescue.co.ukcustomerservices's Response to alanmakey's Review

Written on: 15/03/2019

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Brilliant”

Written on: 25/02/2019 by heatherbaker (1 review written)

Faultless! Excellent and friendly service from both Start Rescue and the Recovery man from Rochford Services to get my vehicle recovered swiftly and safely. Excellent communication from both to keep me reassured throughout. Would definitely recommend!!… Read Full Review

Startrescue.co.ukcustomerservices's Response to heatherbaker's Review

Written on: 01/03/2019

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. To enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Excellent service”

Written on: 25/02/2019 by Len986 (1 review written)

The technician that responded was excellent. He knew exactly what to do and gave me some very helpful information. I am really impressed with all aspects of the call out and will definitely be renewing my membership when the time comes. A big thank you to all involved… Read Full Review

Startrescue.co.ukcustomerservices's Response to Len986's Review

Written on: 01/03/2019

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. To enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 1 Comment
★★★★★

“Once again excellent! 3rd time I have needed...”

Written on: 12/02/2019 by Kamrenq172 (1 review written)

Once again excellent! 3rd time I have needed assistance, this time away from my home. Would recommend you and your repairers to anyone… Read Full Review

Startrescue.co.ukcustomerservices's Comment

Written on: 15/02/2019

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 1 Comment
★★★★★

“Brilliant Service”

Written on: 12/02/2019 by nagromnai (1 review written)

Absolutely marvellous. The gentleman who answered the telephone was very professional in his manner and dealt with the query superbly. The Breakdown garage technician was very friendly and came across as very happy to help. I was extremely impressed with the overall service. I do hope that this reaches the Call Handlers immediate superior as I want to say a big well done. … Read Full Review

Startrescue.co.ukcustomerservices's Response to nagromnai's Review

Written on: 15/02/2019

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 1 Comment
★★★★★

“Breakdown”

Written on: 12/02/2019 by joannemartin67 (1 review written)

Fantastic service. Keep up the good work. Would highly recommend, courteous staff keeping us fully informed.call answered quickly and professionally… Read Full Review

Startrescue.co.ukcustomerservices's Response to joannemartin67's Review

Written on: 15/02/2019

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 1 Comment
★★★★★

“Wow ...what great service ”

Written on: 06/02/2019 by KarsonDonahue (1 review written)

Excellent service prompt , professional and very easy . I could not fault any part of this service from App to phone center to breakdown provider . Definitely worth buying compares very positively to other providers… Read Full Review

Startrescue.co.ukcustomerservices's Comment

Written on: 08/02/2019

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Fantastic service”

Written on: 27/01/2019 by paulkeogh (1 review written)

Absolutely spot on service. The person I dealt with who I spoke to was brilliant very polite and he made the whole process painless. P G Motors who came out are just down the road from my house where the car broke down and were great. Got me going in a couple of minutes. All in all whatever you are doing keep doing it because it is a great service. Thank you so much… Read Full Review

Startrescue.co.ukcustomerservices's Response to paulkeogh's Review

Written on: 01/02/2019

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. To enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

Reply to this comment
Report this review
Was this review helpful? 1 0
Read 1 Comment
★★★★★

“breakdown in busy traffic”

Written on: 22/01/2019 by JohnstonF (1 review written)

the call was answered quickly and dealt with professionally. Although the time before pickup was given as an hour, the Automania van arrived within about 30 mins, quickly assessed my battery needed to be replaced and escorted me to the nearest Kwikfit… Read Full Review

Startrescue.co.ukcustomerservices's Response to JohnstonF's Review

Written on: 25/01/2019

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. To enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★☆☆

“Need improvement ”

Written on: 14/01/2019

The problem with battery re-occurred even though I driven well more than 30minutes advised by the guy who jump started the battery. As per the suggestion I stopped after driving more than 30 minutes at petrol station for fuelling and car didn’t started again. Please inform cartec about this and request in future to advise customer accordingly so that customer can take informed decision. … Read Full Review

Startrescue.co.ukcustomerservices's Comment

Written on: 18/01/2019

Dear startrescue.co.uk customer, we are sorry to find your comments. We would like to investigate your experience further for you, and would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk team.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Amazing, Professional, Efficient”

Written on: 09/01/2019 by xzLyon130 (1 review written)

The service provided was the utmost efficient, from the beginning to the end of the process. All departments, and technician were helpful, professional, courteous and kept me informed throughout. I would thoroughly reccommend startrescue to the entire nation! Thank you… Read Full Review

Startrescue.co.ukcustomerservices's Comment

Written on: 11/01/2019

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. To enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
★★★★★

“Superb service!”

Written on: 07/01/2019 by samweller5726 (1 review written)

No negative comments at all. I am very pleased with the prompt and courteous service. I had not heard of Start Rescue until I searched for breakdown cover. Amazing prices for comprehensive cover on my SLK. Prompt service, (30 minutes or less), knowledgeable mechanics and everything was done smoothly. From contacting the company via a very useful app, to the call handlers and garage services, the experience has been a positive one all round… Read Full Review

Startrescue.co.ukcustomerservices's Response to samweller5726's Review

Written on: 11/01/2019

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. To enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

Reply to this comment
Report this review
Was this review helpful? 0 0
Read 1 Comment
overview