Start Rescue Reviews - www.startrescue.co.uk

★★★★★
4.6 / 5
90% of users recommend this
  • Speed of response

  • Customer service

  • Value For Money

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Latest Reviews

★★★★★

“Great service”

Written on: 28/07/2020 by gazr2112 (1 review written)

Breakdown arrived quicker than estimated, bike was loaded carefully and myself and bike taken home only took around 1hr 30 mins from when I called to me arriving home. Great service… Read Full Review

Startrescue.co.ukcustomerservices's Response to gazr2112's Review

Written on: 31/07/2020

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

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★★★★☆

“Good value money”

Written on: 18/07/2020 by McFaddenvc58 (1 review written)

I would definitely recommend Start Rescue, as they provided a quick value for money service… Read Full Review

Startrescue.co.ukcustomerservices's Comment

Written on: 19/07/2020

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

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★★★★★

“Fantastic service when we most needed it!”

Written on: 15/07/2020 by Sariahj1992 (1 review written)

Was given start rescue recommendation by my brother in law. It was very easy to contact using app as it locates exactly where you are which is reassuring for a lady driver with two young children and a dog! The whole experience was far smoother than my vehicle which has been written off. Thank you start rescue our holiday wasn't ruined! X… Read Full Review

Startrescue.co.ukcustomerservices's Comment

Written on: 19/07/2020

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 09:00 until 18:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. To enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

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★★★★★

“Excellent service”

Written on: 05/07/2020 by Jopojones (1 review written)

Excellent service & very helpful… Read Full Review

Startrescue.co.ukcustomerservices's Response to Jopojones's Review

Written on: 10/07/2020

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

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★★★★★

“Start Rescue - Mission Accomplished!”

Written on: 30/06/2020 by taurustime (28 reviews written)

I was with you previously with my Chrysler 300c and only changed because you were offering better 'new customer only' deals then ramping up your price for renewals. Now that you've stabilised your prices for customer loyalty, I am very likely to remain with you in future… Read Full Review

Startrescue.co.ukcustomerservices's Response to taurustime's Review

Written on: 10/07/2020

Dear startrescue.co.uk customer, thank you very much for taking the time to comment and leave a review, please be advised we have always rewarded our loyal customers by ensuring they pay less at renewal than a new customer would. In the past we gave a discount, we now offer renewal savings. Therefore there may have been a misunderstanding, and if you would like to discuss this further then please don’t hesitate to contact a member of our customer service team where a representative will be more than happy to assist you. We are open Monday - Friday 09:00 until 18:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk team.

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★★★★★

“Just to express my thanks for an excellent service.”

Written on: 21/06/2020 by AAnnis121 (1 review written)

Just to express my thanks for an excellent service… Read Full Review

Startrescue.co.ukcustomerservices's Response to AAnnis121's Review

Written on: 26/06/2020

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

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★★★★★

“Delighted”

Written on: 05/06/2020 by Startrek7 (1 review written)

I am highly delighted with the entire customer service and from the person I dealt with and his colleagues. Extremely impressed with the whole operation. … Read Full Review

Startrescue.co.ukcustomerservices's Response to Startrek7's Review

Written on: 14/06/2020

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

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★★★★★

“Excellent service. The app is very clear, and arranges...”

Written on: 04/06/2020 by HelsW (1 review written)

Excellent service. The app is very clear, and arranges help promptly and efficiently. As a lone female driver I felt supported when my car would not start. Rapid Recovery was fantastic. Very professional, warm and friendly, on time, explained the process and sorted it quickly. I would definitely recommend, thank you!… Read Full Review

Startrescue.co.ukcustomerservices's Response to HelsW's Review

Written on: 14/06/2020

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. To enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

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★★★★★

“First Class assistance!”

Written on: 31/05/2020 by Mitramonday (1 review written)

I had cause to speak to a Customer Service representative before my breakdown was reported. They were extremely helpful and sympathetic and the response was absolutely first class. The mechanic arrived within 45 minutes and (as agreed) towed my car to my local garage. He took great care with loading the vehicle and was very friendly. Thank you so much… Read Full Review

Startrescue.co.ukcustomerservices's Response to Mitramonday's Review

Written on: 14/06/2020

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 09:00 until 18:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. To enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

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★★★★☆

“Efficient breakdown service - satisfied customer!”

Written on: 25/05/2020

Found the mobile app laborious to use and wished I'd phoned up instead… Read Full Review

Startrescue.co.ukcustomerservices's Comment

Written on: 29/05/2020

Dear startrescue.co.uk customer, we are pleased to see that you are happy with the service, however we are sorry for the way you feel regarding our app, we are very proud of it and a lot of time and development has been spent creating this application to make it the best version we have ever had. If you do however have any suggestions on ways to improve it for the future then please do not hesitate to contact us. Our customer Services department is open Monday - Friday 09:00 until 18:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00 with best wishes, the startrescue.co.uk Team.

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★★★★★

“Excellent Service Received”

Written on: 24/05/2020

The service I received was excellent I have always had breakdown cover even though I buy a new car every 3 to 4 years This is only the 2nd time I have used breakdown cover the last time in 1997 but everyone should have it The mechanic who attended was polite arrived before the time given to me and had me on the road within 10 minutes I would recommend start rescue for the service I received and their value for money … Read Full Review

Startrescue.co.ukcustomerservices's Comment

Written on: 29/05/2020

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

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★★★★★

“3 in a row 5 stars ”

Written on: 22/05/2020 by Jezv (3 reviews written)

My Car had a flat battery I had accidentally uninstalled my start rescue app I went retro this time and gave me a call it woz answered quickly got a text to say when recovery mechanic would arrive he jump started the car and I was on my way in 20 mins from the initial call I do not hesitate to recommend start rescue to friends and family they are great!!!… Read Full Review

Startrescue.co.ukcustomerservices's Response to Jezv's Review

Written on: 29/05/2020

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. To enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

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★★★★★

“Rescue /breakdown Cover”

Written on: 07/05/2020 by margcoward (1 review written)

My problem was batttery power it didn`t give a warning, just wouldn`t start hte next day after using it.. I had the battery tested and it showed to replace it so I bought a new one there and then. No problems now. Was really glad I had the cover thorough you… Read Full Review

Startrescue.co.ukcustomerservices's Response to margcoward's Review

Written on: 12/05/2020

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

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★★★★★

“repaired to my satisfaction”

Written on: 02/05/2020 by catbite (1 review written)

excellent service from start to finish. very good after repair advice. recovery mechanic excellent… Read Full Review

Startrescue.co.ukcustomerservices's Response to catbite's Review

Written on: 12/05/2020

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. With best wishes, the startrescue.co.uk Team.

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★★★★★

“Jump Start/ flat tyre ”

Written on: 16/04/2020 by Soopergrsn2020 (1 review written)

Excellent service when I called about a dead battery. Repairer arrived very quickly and fixed it. He also took the time to have a quick check of the rest of the Car. I had a flat tyre which he blew up for me and offered to change if necessary. Very kind helpful and courteous repairman providing a great service… Read Full Review

Startrescue.co.ukcustomerservices's Response to Soopergrsn2020's Review

Written on: 20/04/2020

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 09:00 until 18:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. To enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

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★★★★★

“Fabulous value for money ”

Written on: 20/03/2020 by jtConnell380 (1 review written)

A quality service that was reassuring, prompt and efficient Thank you from a very satisfied customer… Read Full Review

Startrescue.co.ukcustomerservices's Comment

Written on: 25/03/2020

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our
customers. With best wishes, the startrescue.co.uk Team.

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★★★★★

“car would not start on cold snowy morning”

Written on: 28/02/2020 by crocoduledundie (1 review written)

phoned start rescue, they were there within an hour got the car started in 5minutes, suggested what the problem could be, very pleased with the response time considering the weather and it being rush hour, mechanic was very friendly and knowlegable… Read Full Review

Startrescue.co.ukcustomerservices's Response to crocoduledundie's Review

Written on: 28/02/2020

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. To enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

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★★★★★

“To the rescue...”

Written on: 20/02/2020 by Monroe1956 (1 review written)

Excellent service from start to finish... Worth having for years with no breakdowns, for the one time you do... when I was very impressed with all of the team that I spoke to and saw.... many thanks… Read Full Review

Startrescue.co.ukcustomerservices's Comment

Written on: 21/02/2020

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. To enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

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★★★★★

“Certainly reccomended, excellent service.”

Written on: 18/02/2020 by JanJolly (1 review written)

The service was completely excellent all round. Everyone was so patient with me and treated me with respect. You even phone me, while the service man was there, to see if everything was going well. What an excellent service you all provided. I was so pleased, that I cannot thank you all enough. I shall certainly be recommending you to everyone that I know and meet. Thank you so much… Read Full Review

Startrescue.co.ukcustomerservices's Response to JanJolly's Review

Written on: 21/02/2020

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. To enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

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★★★★★

“Fast, efficient service! ”

Written on: 15/02/2020 by davidreynolds78 (2 reviews written)

The technician who attended my car was so helpful. My car would not start on the rooftop of a car park (in high wind and in the dark) and he walked to the top as it had a height restriction. He started my car battery and I met him at the car park ground floor where he replaced the car battery and had car running very quickly. Excellent service, thanks!… Read Full Review

Startrescue.co.ukcustomerservices's Response to davidreynolds78's Review

Written on: 21/02/2020

Dear startrescue.co.uk customer, thank you very much for your kind words. At startrescue.co.uk, we strive for excellence and are always very happy to find that our service has met or exceeded the expectations of our customers. We would be grateful if you could contact our Customer Service Department Monday - Friday 08:00 until 20:00, Saturday 09:00 until 17:00 and Sunday 11:00 until 17:00. To enable us to pass on your comments/reward the services involved. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. With best wishes, the startrescue.co.uk Team.

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