Sony VAIO VGN-AR41M Reviews
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“Worst laptop ever”
written by biolakeus on 05/07/2011
i bought the sony vaio e series in 2008 within 6 month the screen blanked out and the battery went bad. I took it to sony for repairs and i was told they had discontinued production of that particular series and as a result couldnt fix it. in Sept 2010 i bought another sony vaio laptop within 3 weeks it generated a fault took it back to John lewis as it was still under warranty they fixed it and less than three months down the line the battery got bad again. Now i have 2 sony vaio laptops at home both not working. Pleaseeeeee stay clear from Sony Vaio.
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“The reviews on here are exactly what i have...”
written by on 04/04/2011
The reviews on here are exactly what i have experienced witht eh SONY VAIO VGN-AR41M
The screen failed just outside the warranty (literally by weeks). I contacted Sony and BT Budiness whom I bought it from and neither were interested. they wanted £300 just to arrange collection and to look at it, and quoted up to £700 to repair/raplace!!!
I managed to find a local computer repairs company who replaced the screen with a new one for £200. Several months on an just like the other person who reveiwed this below, the left hand side hinged snapped and the wires are exposed. I have gone back to the computer repairers and they said they can't get the hinges any more. I have tried to glue it but it simply won't take because the hinge movement understandably pulls it away.
Oh yes I nearly forgot the battery is also faulty, shortly after the screen went the battery also failed. you have to have the laptop premanently plugged in
Surely these laptops are clearly faulty and poorly made from the start. I cant beleive at £1300 we couldnt get them repaired foc or at the very worst a portion of the money we paid reimbursed.
NEVER EVER by a SONY laptop, wish I had now gone with the reliable TOSHIBA I had previously had and my friend is still using with no problems!
At £1300 I have got to persist with the screen hanging on by one hinge which will inevitably go at some point, and especially as I also invested another £200 on a new screen!
You are paying for the name and not the quality, customer service is poor to say the least. they need to sit up and accept these were a very poorly made and overpriced laptop
Guest's Comment
Written on: 06/07/2011
sorry for your troubles, but such probably wouldn't have happened with a mac (which runs Windows, btw). I had my previous Mac laptop for 4 1/2 years before it started dying… which took another 6 months…and in that time it was properly off for perhaps four weeks. Think about it; you threw good money after bad and its hard to repair a product that's cheap plastic. All Macs are industry grade construction and carved from a single block of aluminium--it's hard to imagine something more robust. And if you do the numbers, macs are cheaper. Get an HP with all the bells and whistles for £750 every 2-3 years or a Mac every 5 years for £1300-1500
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Guest's Comment
Written on: 05/07/2011
DO what I did, take the supplier to court under the sale of good act durability eg. you paid for a top quality brand product and therefore given the cost it should have a premium life over a cheap throw away laptop.
When the court paper arrived the tune changed. I agree, Sony quality has gone down the crapper. I have a 11 year laptop sony, still going strong on the orginial hard disk and battery all be it lsat 4 minutes on battery. My last two in the last two years have had battery problems, hard disk failures. I had to reformat them to windows 7 and sony would not assist with drivers for memory stick reader or keyboard controls. After sales ends when funds clear!
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“I purchased a Sony VAIO VGN-AR41M 17 inch laptop in...”
written by GJPerry on 09/08/2010
I purchased a Sony VAIO VGN-AR41M 17 inch laptop in July 2007 at a cost of around £1000.00. Thought this would serve me for a long number of years like my old Dell had or my even older Toshiba. I should be so lucky!!
In August 2009 I had a single vertical line appear which after some investigation I tied down to a hardware fault. The warranty of course had, surprise, surprise expired one month earlier and John Lewis, from whom I purchased the machine referred the failure to Sony. They quoted £600.00 for the repair.
A number of emails to Sony resulted in them recommending I bundle everything up, send to them, they would investigate, at a cost, and advise me of the options available. Subsequently I did nothing, not knowing exactly how much it would cost, resulting in my single vertical line reproducing until I now have, unlucky for some, 13 of various colours.
There were reports of overheating in certain Sony models in 2008 causing a major recall and that graphics card manufacturer nVidia, whose chipset is featured in my machine were greatly concerned. A similar recall occurred in June 2010 with an overheating problem affecting more than half a million of its F and C series laptops sold since the start of 2010.
I will eventually be forced to either send to Sony for repair, carry out the repair myself, or scrap and buy a new Dell. This may end up a combination of the latter two options but will certainly not be the first since Sony will not get any more of my hard earned cash as long as I can avoid it.
I incidentally have another Sony VAIO purchased for my wife for her Christmas in 2008, mistake, and two Sony Bravia televisions which will never be replaced by another Sony.
So for all of you out there who have listened to my story and have similar kit, may your X-black LCD with Double Lamp Technology and nVidia chipset continue to shine brightly!!!
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“ The Sony VAIO VGN-AR41M is a great laptop to looks at...”
written by on 24/09/2009
The Sony VAIO VGN-AR41M is a great laptop to looks at and does everything you could want it to, but then it should for £1300 !! The battery life is pretty abysmal it only lasts about 20 minutes so I have to have it permanently connected to the mains. Great 17" display however the left hinge has snapped and the internal wires are exposed so I suppose I shall need to replace it. It's around 2 years old and for that money I wouldn't have expected it. Have enjoyed using it but will go for a cheaper one next time round.
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Guest's Comment
Written on: 23/06/2011
I had a similar problem to this with my screen starting to create vertical lines of failed pixels shortly afte the warranty expired. Sony quoted between £600 and £800 to replace but local computer shop did for £240. Various emmails to Sony fell on deaf ears and I too will never buy Sony again!