I sent my phone to selloldphone and recived payment within 10 days in the t&c that i read it says that if you dont send the charger you will get less money so i sent the charger. and i got my 120 pounds as i expected. many of people are giving this a bad review if you read the t&c that you agreed to yours answers will be solved!!!!!! It might help people if they read the t&c instead of just clicking the box to agree with them.

Reference number 180129 I sent my phone off specail delivey and they recived it on the 3.01.12 and it stated recived phone but it took 12 days for it to go to payment sentbut it been 6 days and I still haven't recived mymoney! And u can't call them as u can only email them but u get no reply at all from them so don't use them. I have lost 240 pound lol and I am not happy what can I do?

i sent my phone in to selloldphone and have not recived any money, so i sent them an email and still have not heard from them, this is the biggest con ever and from what i have read about them from other people, nothing has be done from the standed trading people, thy are surpose to look after the public thy are not doing a very good job.

Same story here really, sent the phone off 3 weeks ago. Very prompt emails and what looked like a decent service. Since then, nothing, my account shows as 'Payment Sent' and they are not answering mails or calls. Can't believe the amount of negative reviews and comments yet they still trade ? This place has been reported many times in the past year to trading standards in the North East so why aren't they doing more ? I just hope I end up with something (promised £138 for my iPhone) as opposed to nothing.

I just wished that I had found these reviews before I sent my phone to these people. It is a scam , do not use them as you will not get any money or your phone back! PLEASE DO NOT SEND YOUR PHONE !!

THEY UNDERPAY AND ARE SLOW PAYING - IF AT ALL. I was scammed by them this time last year and only now got round to slagging them off on the web. I hope nobody uses them now because of all the bad reviews. Your better options are TopDollar or Mopay or SellMyPhone.

You will never receive your money or any responses to emails sent. Please see previous reviews for more info, but whatever you do DO NOT send these scam people your phone.

Phone sent on 5 October. Had only been used once. Acknowledgment that phone received by them on 6 October and payment would be made within seven days. Numerous e mails since. No response. As a pensioner I can ill afford not receiving the payment I am due. Hell hath no fury etc I will pursue this to the bitter end. Why have the authorities done nothing to close them down!!! DO NOT USE THIS COMPANY.

Well where doI start....used them before was all new to me selling phones this way so really did'nt think too much of the price deductions when thecheques arrived I though wellits money for phones just sat around. so what changed well I sent two samsung i9000 galaxy s phones both with boxes new and chargers a apple iphone 3g 8gb and a blackberry bold 9780 all with chargers all fairly new their were my husbands phones and theiphone my sons anyhoo sent on the 9th Sept 2011 via special delivery after sending themI read these review the same day can you imagine my shock the order added upto £545.00 I emailed straight away and told themofmy concerns to which they stated on their website order recieved I recieved another stating that order had been recieved awaiting verification once clarified then payment will be processed in the next seven to ten working days. Well I have been sending them emails stating that not only did I marry into a family of police persons but that the numbers have been logged before sending and photo's been takenand all sent to my legal rep. My phones are worth the full total amount and will expect nothing less. Since its now over 10 working days its a clear breach of contract goods and service act 1982 ibelieve anyhoo, when I stated I would wait no longer and I would take it further in every way I could namely the CID here as it is aclear case of fraud and deception on saturday gone the status on the account has changed to payment sent(wishful thinking I think) Since reading these reviews my blood is boiling and will do everything in my power I work too damn hard to just let them do this. will wait for cheque if any for afew days to which im sending it back with a postal order of £20.00 for return of my phones because if i cash I cannot take it futher neither can the authories but if i dont cash and return then they have to return my items. They are already being looked at a little closer believe me wish u all good luck will keep all updated....feel a complete dummy but have you heard the saying "a woman scorned" well thats me!

I sent off my blackberry to www.selloldphone.co.uk , I didn't use registered post, as the email I received afterwards seemed to suggest it wasn't necessary. After three weeks I had heard nothing. I emailed, had no reply. Became suspicious and found all these awful reviews. So I emailed him saying that I was going to contact authorities, watchdog etc and trading standards. Got a reply within 1 hour, just asking for my tracking number. We exchanged emails 4 or 5 times and all he ever asked was for my tracking royal mail number. I didn't have one. So essentially it is pretty difficult to prove he has it, although I would stake my life on the fact that he does. Please do all of the following if this has happened to you: Contact northumberland police and register your phone stolen: 03456043043 contact trading standards: 0191 424 7897 [email protected] contact watch dog: http://www.bbc.co.uk/watchdog/gotastory/ If you have registered delivery you have more of a case and could launch a small claims court order which costs about £30 - I think I might do this out of principle, purely bcos I hate him. His name is Alan Lynch, seems to run a view compare and recyle websites and selloldphone.co.uk. He also seems to run it with Linda Riley 9 Berkeley Close - this is home address I believe Boldon Tyne & Wear NE35 9LQ Greener Tomorrow Ltd - this is the house where all our phones are going 31 North Road Boldon Colliery NE35 9AX Lastly if you don't do any of the above please please call the network provider and block the IMEI of the phone you have lost. This way they can block it and he won't to be able to use it, so hopefully won't gain much from having it, and I am hoping may one day be able to trace it back to him. Good Luck! I HATE www.selloldphone.co.uk Thanks

A company claiming to be registered near Newcastle upon Tyne again I didn't think to look for reviews on this, wish I had as I too sent my mobile to them and have yet to recieve my money! I have a full address and email but the amount of times I have emailed them and never got a reply. Although their website says my cheque has been sent...yet it is still not here! There is a number regsitered on Yell.com as 0191 536 2375 but as you can imagine no one actually picks up! I have emailed Watchdog so if the rest of you do the same there may be some way we are all able to get our money or some sort of compensation back! I will be seeking other legal advice as I don't feel they shouldn't be allowed to trade for other vulnerable people like myself to be scammed!

DO NOT USE THIS COMPANY!! THEY WILL TAKE YOUR PHONE AND YOU WILL NEVER RECEIVE ANY CHEQUE. I have sent my Iphone on the 5th of August - by special delivery since that I haven't heard anything from the company. there is no phone number and the don't response to my emails. I have done some research online and it looks like many people have experienced the same problem. i am planning to complain to watchdog.

I can only hope you have read these reviews before you actually use these rip off merchants, I really wish I had! I sent the phone off over a month and a half ago and got an email saying payment will be sent through the post within 7-10 working days, I can tell you now they could actually employ a mouse to leisurely stroll with the cheque to my house that's nearly 100 miles away from this company and it would get here quicker! Like I said nearly a month and a half has ticked on by and still no cheque, I have sent at least 12 emails in total to this joke of a company and after the 6th email (with still no reply) I sent them an email saying I've heard nothing for weeks and if I don't hear anything back I'm getting trading standards and police involve if I don't hear anything in 24 hours and my my what a surprise I had an email within 15 mins, not saying alot but advising I would receive payment the next day, 7 days later - nothing, at this point I should have followed through with T.S And police, but I didn't, another week after that I get a cheque In the post for £30 when they offered me £46 and their excuse was that basically the phone had slight wear and tear, wel what can they expect from a second hand phone it was fully functioning and all the buttons worked perfectly. I could go on and on but I think you get the point, just please don't use this ridiculous excuse of a company. They lie to you about how much they will give you for your phone and you almost have to beg for your money and when you get it it's not they amount they said! Best bet is to either keep it as a spare or read reviews on other company's, DO NOT TRUST THIS COMPANY!!!!! Oh and I have only given them a 1 star because I had to to submit this review!