BWCL, Reviews - www.bwcl.co.uk

★★★★★
4.6 / 5
94% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★☆☆☆☆

“custmer service”

Written on: 22/02/2016 by McBride25 (1 review written)

customer service very poor like to take money on on phone as advert on bwcl website phone listed as sim free got phone came as locked to network spoke TO them and he said he get it sorted 7 days later still not sorted having tried and have spoke to another guy, also very poor service… Read Full Review

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★★★★★

“Good choice of products at great prices”

Written on: 25/06/2015 by JulzWilson (2 reviews written)

Ordered online and goods were despatched same day and delivered the very next day to us here in the very North of Scotland. Also great customer service will deinately buy from here again… Read Full Review

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★★★★★

“SPOT ON”

Written on: 18/06/2015

Bought Acer E700 Trio cheapest online, got questions answered quick, speedy delivery, highly recommended… Read Full Review

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★★★★★

“Quality Price Delivery Great”

Written on: 16/07/2013 by indiebill_london (1 review written)

Needed urgently Samsung HDD ST500LM012 Found and ordered online Sunday evening. Received email Monday morning goods dispatched Received goods Tuesday Morning Fitted and working Tuesday Lunchtime Received email invoice, now waiting for client to pay me and collect Superb Company, great email response, great people to do business with. Many thanks, Bill H… Read Full Review

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★★★★★

“Excellent customer service combined with great prices”

Written on: 02/07/2013

Having dealt with BWCL twice now I cannot recommend them highly enough. They are hugely professional and when you call their sales team you actually talk to someone who knows the product. Well worth using… Read Full Review

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★★★★★

“Excellent Fast Delivery”

Written on: 23/12/2012 by MRH_CGS (1 review written)

1 x Western Digital WD 2TB RE4 RAID EDITION 3.5 INCH 7200RPM 64MB SATA-II INTERNAL HDD [WD2003FYYS] = £127.06 A good price - ordered on 20th December 2012 and received the next day on 21st Decomber 2012 - what a good service at a very competitive price. … Read Full Review

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★★★★☆

“Excellent service with one caveat.”

Written on: 21/09/2012 by triwilson (1 review written)

Very helpful team, very respsonive and competitive prices. Quick delivery also. Extreemly detailed and correct product description. The caveat? I could not order on the website nor pay by credit card because I am a non-UK customer which made things a bit more complicated, but they were very helpful and we worked out a solution. Perhaps they might consider adapting their website for international customers and I will probably be back… Read Full Review

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★★★★★

“Superfast Service”

Written on: 12/09/2012 by RNBATBC (1 review written)

Battery went down on APC UPS so googled replacement. BWCL came up offering a good price so purchased and battery arrived 9am next day. They also took particular care to ensure I was buying the correct replacement. I bought a spare battery for an indentical UPS at the same time but delivery was so quick that will only save a few hours keeping one here ready. If BWCL supply it I will buy it from them in future… Read Full Review

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★★★★★

“I've bough a lenovo laptop from BWCL and very happy...”

Written on: 25/11/2009 by arvnja (1 review written)

I've bough a lenovo laptop from BWCL and very happy with the BWCL services. Apart from selling world class product in reasonable price they provide excellent customer service. I was not in UK and encountered a problem with the Fan in my laptop, I contacted BWCL management and their CS staff in no time provided me all the info to get the problem resolved. I was not carrying Invoice with me and they even provided the copy of same immediately so that I can avail the international warranty facility… Read Full Review

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★★★★★

“The Best online store from which I have ever purchased...”

Written on: 04/09/2009 by Kallergis George (1 review written)

The Best online store from which I have ever purchased valuable objects. My experience was a great pleasant surprise.
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★★★★☆

“ BWCL is very clear and helpful to a computer dummy...”

Written on: 04/09/2009

BWCL is very clear and helpful to a computer dummy like me stuck in Japan where i can only get Japanese versions of everything! Excellent tech service.

Got UK keyboards/language...the lot. Plus very helpful on the hardware for my number crunching and high-end graphics usage.

Only downside...email rpelies took a while… Read Full Review

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★★★★★

“Excellent service from BWCL, package arrived within...”

Written on: 03/09/2009

Excellent service from BWCL, package arrived within 24hours of ordering… Read Full Review

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★★★★★

“BWCL provides a prompt service and good communication. ”

Written on: 21/08/2009

BWCL provides a prompt service and good communication… Read Full Review

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★★★★★

“Laptop received spot on time. Strict credit card check...”

Written on: 14/08/2009

Laptop received spot on time. Strict credit card check before BWCL delivered the item… Read Full Review

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★★★★★

“Spoke to BWCL on two occasions because I was unsure...”

Written on: 14/08/2009

Spoke to BWCL on two occasions because I was unsure about specs, answered phone immediately, informative replies. Customer service and follow up absolutely first class. Delivered next day. Very impressed… Read Full Review

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★★★★★

“Exceptional customer service and dedication to orders...”

Written on: 14/08/2009

Exceptional customer service and dedication to orders placed with an excellent sense of urgency. Managed my international order wonderfully. The BWCL team took care of every minor detail and concern, and came through very professional putting the customer's needs first. I Highly recommend BWCL… Read Full Review

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