HomesDirect 365 Reviews - www.homesdirect365.co.uk

★★★★☆
4.2 / 5
82% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Poor service ”

Written on: 21/05/2019 by Drewk237 (1 review written)

Absolutely poor customer service I wish there was an option to select -1. This company has dissatisfied/disappointed / stressed me out so much . I need actually help to sort this matter . They have sent me the bed with no 3 screws when the bed requires 10 screws. Three wks now I have sent 7 emails . They finally sent me screws really tiny ones that just doesn’t fit the bed at all. I then requested them to send the right ones and send the picture of the right screw . But the have literally… Read Full Review

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★★★★★

“French silver bed and mattress ”

Written on: 27/12/2018 by Trishmarrzy (1 review written)

I bought a beutifull French style bed and fit a fab mattress to go with it they both are amazing quality and probably will never need a bed or mattress again as these are so strong like I say the quality is excellent it was very easy to put together and all my visitors love it I would recommend any product from this company customer care was very good as Well as they kept hold of my order till I was ready for it I love going to bed it's the comfortablist I've ever had in a bed and mattress… Read Full Review

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★☆☆☆☆

“Shabby NOT Chic”

Written on: 25/10/2018 by martinkent (1 review written)

I was unfortunate enough to purchase some furniture from Homes Direct 365 for a friend in April 2018. The furniture was supposed to arrive in June. It arrived in August, with no apologies. This was just the start, as what arrived was Ill fitting, not matching and generally poor quality. The web site is very glossy, but reality is that the office is in a rough part of Middlesbrough (I know as I am from Boro) and the hand carved furniture is made in Indonesia. Expect no customer service, just… Read Full Review

Niknak0906's Response to martinkent's Review

Written on: 27/12/2018

Lovely bedroom side tables. Good quality. Had some lovely comments on them. Customer service was ok however tried to say had attempted to make contact and this was not the case. Despite this order arrived and they are lovely

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Martinkent's reply to Niknak0906's Comment

Written on: 27/12/2018

Hi Niknak0906,
Rather than post a review, you have responded to my review.
Not surprised that the customer service team are still all at sea.
By chance, the replacement furniture we ordered in April was re delivered today and the quality is no better so you were lucky!

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Read 2 Comments
★★★★★

“Very pleased”

Written on: 22/05/2018 by 79576 (1 review written)

Very please with both the items and the service. The quality of the mirrored bedside tables were top notch… Read Full Review

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★★★★★

“Very happy ”

Written on: 22/05/2018 by Peter1303 (1 review written)

Very happy with the dressing table - very friendly and efficient service! Would recommend this and it’s also good value for the money… Read Full Review

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★★★★★

“Mr mcdaid”

Written on: 21/05/2018 by Dom-93 (1 review written)

Happy with the bed side tables good value for money would recommend to a friend… Read Full Review

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★★★★★

“WEB79667 brilliant item and service great item ”

Written on: 18/05/2018 by Nicolahanson (1 review written)

WEB79667 Ordered a tv cabinet very good quality and good value for money. Was very pleased overall .Will buy again and would recommend to others. The item we order was much better then expected and fits perfectly in our new house .thank you… Read Full Review

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★★★★★

“Bedside cabinet WEB78058”

Written on: 06/05/2018 by Lamonts189 (1 review written)

The bedside cabinet is lovely. Well made and good value. Delivery was prompt. In all very happy… Read Full Review

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★★★★★

“Very elegant dressing table”

Written on: 23/04/2018

This dressing table was very elegance and stylish and added finishing touch to my bedroom. It is nice and compact to fit into a smaller place. I was kept up to date with the delivery date and advised of delivery slot the day before and they were on time… Read Full Review

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★★★★★

“Mirror bedroom furniture ”

Written on: 18/04/2018 by Flamingohills (1 review written)

From order of furniture to the delivery was very efficient. The furniture was very well packed. Delivery staff were helpful and friendly. Price was good the look and the quality of the furniture was superb. This was just what we were looking for in bedroom furniture. We would definitely shop with the company again. And will recommend you to friends Thank you… Read Full Review

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★★★★★

“Great service superb bed”

Written on: 12/04/2018 by WEB78063 (1 review written)

Delighted with the service and the excellent purchases supplied. Company worth dealing with… Read Full Review

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★★★★★

“Great service and communication ”

Written on: 06/04/2018

I was searching for a while for mirrored bedside units that looked aesthetically pleasing and good quality. The ones we chose from homesdirect365 were within budget and actually looked more expensive than they were. Communication was good and delivery was mutually agreed. They were packaged really well and so protected, which is obviously important with the product being mirrored. The driver was polite and on time, and the company checked in afterwards to make sure all was delivered ok. Web… Read Full Review

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★★★★★

“Perfect for my needs!”

Written on: 22/03/2018 by Bradleyfv437 (1 review written)

The style and victorian look was exactly what I looked for and had this in all aspects of the dressing table. Loved the fact it was easy to put together, not huge expense for what you got! and it had more drawers than most I viewed online with a good deep drawer in the middle. Delighted with the product and would definitely recommend it to anyone. The one drawer had a skin still covering it which was the protective lining during the spray painting part of it. This was assessed only by… Read Full Review

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★★★★★

“Romano Mirrored TV Cabinet ”

Written on: 19/03/2018 by Jordan5508 (1 review written)

Recently bought the Romano Mirrored TV Cabinet, looked everywhere for a mirrored TV cabinet that was unique and matched my current furniture. This was it and it is amazing, exactly what I wanted. Great quality and amazing value! The shape is unusual and I couldn’t find anything else like it, this mirror quality it excellent and it’s the perfect size for my TV. This website was easy to place an order and the unit was delivered quickly and well packaged. Looks stunning in my living room… Read Full Review

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★★★★★

“La Rochelle Bedroom Furniture”

Written on: 12/03/2018 by mattyates (1 review written)

We were searching for a while to find a suite of products that matched both our vision and budget. We came across HomesDirect365 and loved what they had on offer, we decided to order and wait in anticipation for our order to be delivered. The communication was great and advised us when they were going to be delivered and a delivery window. The products were wrapped very well and with care, there were a few bits to put together but they were really easy to do. Once everything was out where we… Read Full Review

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★★★★★

“La Rochelle Antique French Arm Chair”

Written on: 10/03/2018 by Emerson302 (1 review written)

Although I hadn't heard of the company I was anxious as to what I was going to receive. I have always been a shopper that likes to go into a shop to see the quality of the merchandise. Knowing what I wanted but unfortunately unable to find in any of the retail outlets I decided to order online. I have to say I am absolutely delighted with my new chair. … Read Full Review

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★★★★★

“Amazing”

Written on: 08/03/2018 by daoodali20 (1 review written)

Great bed definitely worth the buy ! Easy to put together and a wonderful design ! Fast delivery was very well organised got a call to tell me what day and time the Bed would be delivered ! Also was support there at any time giving their 110% ! Daood Ali… Read Full Review

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★★★★★

“beautiful, high quality bed. WEB76930”

Written on: 07/03/2018 by Hodgy73 (1 review written)

Very high quality, sturdy, beautiful bed. Expertly made, went together with no problems, needing only 4 bolts to secure it all. Solid as a rock now! Exactly as it looked on the web site. Kept informed all the way through and delivery was bang on time by 2 very polite, helpful delivery men. Couldn't be happy with my purchase!!… Read Full Review

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★★★★★

“Beautiful Bed!”

Written on: 28/02/2018 by tansyappleby (1 review written)

My partner and I wanted the Super King Black Rococo Antique French Style Bed, called first to check if it was in stock. Customer services were very helpful. When I couldn't find the email detailing the delivery date, I called again to confirm and was told the date and also sent a new email to confirm. The bed arrived with no issues and is beautifully made, we are over the moon with it. Would definitely recommend this site, the furniture is beautiful and the customer service was excellent… Read Full Review

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★★★★★

“TV stand”

Written on: 27/02/2018 by TurnerCarson (1 review written)

So pleased with my mirrored TV stand. Great quality looks good well made I will be purchasing another item next payday… Read Full Review

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