Countrywide Surveyors Reviews

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Countrywide Surveyors

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Latest Reviews

★☆☆☆☆

“Disgusting ”

Written on: 16/06/2022 by Collinsgn88 (1 review written)

I had my house valued by 2 local estate agents at 180k to 190k so I decided to remortgage and release some funds. 3 bed semi detached with double drive corner garden and rear garden at over 120ft kitchen with a oak carcass stair case solid oak rails ect done to a decent standard The surveyor turned up and more interested in the house at the back of my garden which is a concrete pre fab building mine is not it’s solid brick A week later I get a email from the bank saying the house is as… Read Full Review

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★☆☆☆☆

“ZERO stars !!”

Written on: 13/06/2022 by BTLking (1 review written)

ZERO stars !! I had 2 BTL properties valued by these clowns this month (June 2022). One flat was valued at the same price it was valued 3 years ago and the rental potential was the same as 3 years ago,shocking. My 3 bed house was valued just 5k more than it was originally purchased in 2018. Hard to believe why some lenders still use them. They got 203 one star reviews here, and most would have been ZERO if allowed. Just unbelievable… Read Full Review

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★☆☆☆☆

“Mortgage offer lost due to slow response ”

Written on: 09/06/2022

Having found a mortgage with good rates countrywide were asked by the lender to survey the property. Surveyor stated he would have the report completed that night. It took Countrywide 32 calendar days to send the report having been chased on 3 occasions by our advisor. The report consisted of 4 lines littered with grammatical errors and spelling mistakes advising a structural survey. This was completed sent to Countrywide by our lender who failed to act and return. As a result we lost a highly… Read Full Review

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Nalaf's Comment

Written on: 09/06/2022

The exact same happened to us.

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★☆☆☆☆

“massive undervalued”

Written on: 26/05/2022 by didave75 (1 review written)

2 bedroom property valued at 130/135 by estate agents accepted a offer of 140 estate agents said ours was best property he'd seen on this estate countrywide surveyor turns up was here less than 30mins valued it at under 125 was totally shocked at to put our home on sale again lost out on a property we were going to buy estate agents said they were shocked by the valution also horrible company!!!… Read Full Review

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★☆☆☆☆

“Just plain awful ”

Written on: 14/04/2022 by alkancsn (2 reviews written)

Kept me waiting with no update for four and a half hours for a mortgage valuation. No nicety. Tried to explain we had just had 3 full price offers on our flat. Not interested. Valuation can only be done on completed comparable sales. . Explain there were nine. Flat upstairs just completed but not yet on land registry. Not interested. Not professional brusque and lacking any sort of awareness of how unpleasant she was being. Bring civil costs nothing and a degree of empathy even if… Read Full Review

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★☆☆☆☆

“Read Reviews First”

Written on: 18/03/2022 by CynthiaTennant (1 review written)

We at lower end of market selling one bed flat with own entrance large hall, 100ft garden with summer house we put in, Full refurb central heating the lot in a good area.Had valuers from other company's between £100,000 and £130.000, picked country wise who valued at £110.000, sold first viewer who said best property in price bracket they had been viewing for weeks. Country wise valuer came round hardly looked at anything, knew we were in trouble when she said it's only one bed flat,took a… Read Full Review

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★☆☆☆☆

“Incompetence is key with this lot ”

Written on: 16/03/2022 by Srees92 (1 review written)

Massively undervalued a property we are looking to purchase risking us loosing our mortgage, we told our nationwide mortgage adviser they would do this weeks before carrying out the valuation as we have had bad experiences with them before. Awful company, will be reporting to RICS and have a made a formal complaint to nationwide… Read Full Review

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Was this review helpful? 5 0
★☆☆☆☆

“3 different State agents valued my house £290k to £300k ”

Written on: 10/02/2022 by Connolly288 (1 review written)

Josep cliff who undervalued my house 3 different State agent valued my house £290k to £300k bought the house one year ago £210k 3 bedrom with one bathroom in bad condition I done extension extra bathroom downstairs extra 1 bedrom big kitchen whole house Refurb to high quality new windows whole house new fire doors whole house been done with fireproof plasterboards now it’s 4 bedrom house 2 bathrooms £11k kitchen £7k new windows spend £55k on the house to countrywide comes and… Read Full Review

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★☆☆☆☆

“awful ,keep away”

Written on: 15/01/2022 by Jones321 (1 review written)

my house was valued at 195,000 , others in area sold for 220,000 they had a drive (we don't) we then lowered it as the market went slow and we found our dream house. The estate agents advised us to put it at offers over 180,000 and said we would get 185,000/190,000 , we got offered 181,000 by a guy who we discovered was buying it to let, we accept the offer. Then Countrywide send a surveyer he tells me all hes doing is checking room sizes and hes not actually doing a survey,he says all looks ok… Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 07/01/2022 by XzavierMcCarthy (1 review written)

Hideous service and really unpleasant staff. They happily take your money, then refuse to do the job some time later for dubious reasons. Happened to me and a friend in the same week & they didn't even bother to let my friend know, just told the state agent concerned. They then take says to pay back money. Don't go with them, regardless of what is suggested by Santander, nationwide & any other mortgage provide that uses them for valuations… Read Full Review

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★☆☆☆☆

“Beware of this company-I would leave 0 stars if I could”

Written on: 17/12/2021 by Cjm1975uk (1 review written)

Beware of this company when applying for a mortgage. They will undervalue or zero value the property which will cause your mortgage to be declined. My Landlady decided to sell the property I had been renting for 9 years, so I decided to buy it and applied for a mortgage with my bank. I passed the finance, but the lady from Countrywide completely scuppered my mortgage application, by saying the property had zero value/marketability. This was despite it being valued at £85,000-£90,000 by the… Read Full Review

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★☆☆☆☆

“Survey of Buy To Let”

Written on: 06/12/2021 by skbajaj2007 (1 review written)

Booked survey for buy to let remortgage. The surveyor turned up and greeted her cheerfully. She completely ignored me. wondering where they get their training from in customer service. Hopefully not in the outskirts of Bangladesh. I apologize that is a insult to Bangladesh. The surveyor seemed totally oblivious to whatever I said to her. Was the surveyor on Cloud 9. What a complete shambles of a survey… Read Full Review

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★☆☆☆☆

“The worst!”

Written on: 29/10/2021 by Woodardvu223 (1 review written)

A**x came to survey my flat in London last week. Gave the impression all was well,only for him to report that the lender should not offer to remortgage as my property is an ex council flat with no saleability. What a load of tripe! If that was the case why does it already have a mortgage, there are several homeowners in my block alone, up until recent I see other flats sold in the blocks adjacent. Its disappointing that lenders rely heavily on an surveyor's say so. How do they know if the… Read Full Review

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★☆☆☆☆

“Avoid this company”

Written on: 18/10/2021 by Eeono (1 review written)

Rubbish experience - the surveyor went in twice (for the bank’s survey and for my home buyers survey) and did not notice several obvious rat holes in the property (And as a result compromised walls) that has been stuffed full of plastic bags. They did not notice the smell of rat urine (and rat droppings) in the loft. The surveyor excuse is the house was occupied by the previous owner during the survey (and they don’t check smells as they wear mask due to covid so wouldn’t have smelt the… Read Full Review

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★☆☆☆☆

“UTTERLY GROSS MISCONDUCT ”

Written on: 01/10/2021 by O'Donnellys8 (1 review written)

In good faith, I commissioned and paid for a good-quality survey to be conducted by Countrywide. On the online commission brief, I specifically asked the surveyors to inspect for damp in the property as I noticed dehumidifiers when I viewed the property myself. The report I received was glowing and stated there was no sign of damp throughout. It would be foolish to not buy a property with such a complimentary inspection and report. However, there was visible damp in many places on the day I… Read Full Review

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★☆☆☆☆

“Awful, truly Awful.”

Written on: 21/07/2021 by Swagger49 (1 review written)

As a seller, I was treated as an imbecile by them from the get-go. The Surveyor completely inflexible as to appointment. Sunday texts received from them as to the following day's appointment every 15 minutes, between 09.30 and 23.49, with no way to stop the annoyance of them but to turn off my phone, on a busy Family day of communication. When the 'Surveyor' turned up late to an appointment she had anyway been unable to peg, she confessed that she had gone to the wrong address, but expected me… Read Full Review

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★☆☆☆☆

“Terrible service ”

Written on: 15/07/2021 by Renek367 (1 review written)

A Countrywide surveyor was appointed to survey my sons flat he was buying. He made a huge mistake on the report and for six weeks we had to battle with them to get the report amended so my son could get his mortgage offer. All that was needed was for this person to read what he wrote and amend one box he ticked incorrectly. I spent a whole day literally on the phone trying to get this resolved. Because of this schoolboy error my son nearly lost his purchase… Read Full Review

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★☆☆☆☆

“poor valuation based on appearance not strucutural work”

Written on: 12/04/2021 by 369Holden (1 review written)

Valuer assigned by mortgage lender requesting new mortgage for home improvements. He was 25 min late with no apology- after a two-week wait for an appointment. He decided, after a 20min look and no questions and five days to think about it, that my property was not mortgageable owing mainly to the main road outside the front door. He obviously didn't understand older houses but based on his incompetent and, I feel, incomplete, report, I received not just an undervaluation but a complete… Read Full Review

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★☆☆☆☆

“Undervalued property ”

Written on: 26/01/2021 by DevonJarvis (1 review written)

Barclays employed this group to value my property prior to a remortgage with additional borrowing. House similar to mine but without the rear extension, garage and on suite on a main road, mine overlooks a field - goes for £380000. Countrywide valued mine at 350000. No mortgage offer for me. No problems with the level of service in regards to timeframe, communication and the surveyor seemed friendly enough. The survey took around 30 minutes in total… Read Full Review

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★☆☆☆☆

“Incompetent”

Written on: 11/11/2020 by uhTempleton96 (1 review written)

Surveyor spent all of 10 mins in our property which has several offers over the asking price. The mortgage surveyor arrived, asked a few questions and seemed happy that the price paid was reasonable. He left and next day we found out he had undervalued the house by £35,000 (13%). Deceitful. Amateur. Will not go near. Absolute shambles of a survey… Read Full Review

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