Countrywide Surveyors Reviews

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Countrywide Surveyors

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Latest Reviews

★☆☆☆☆

“Misrepresenting my property following a mortgage survey”

Written on: 08/12/2017 by EliezerPower (1 review written)

I have my private domestic dwelling for sale . The property comprises of 4beds 2 bathrooms kitchen and lounge it also has 6 stables and 5 acres of land which my family have made full use of over 30 years. The surveyor determined that my property was more suited to business use and Santander therefore refused my buyers a mortgage.He surmised that it could be used as a livery yard NOT without change of use it can't. I have in my possession a determination from the DoE that it cannot be used… Read Full Review

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★☆☆☆☆

“AVOID- They UNDERvalue your Property ”

Written on: 18/11/2017

Awful service, never called me to arrange despite the bank told me they will. After 2 weeks a very inexperienced valuer put a a none sense figure 20% less than the market value. Although a next door house was sold two month before the survey with the full price, but he valued a newly refurbished 4 bedrooms house for the price of two bedrooms in the same area. Now I have to do the job of surveyor and provide three comparison selling. Avoid Avoid Avoid .. If you use them you are westing your… Read Full Review

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★☆☆☆☆

“DO NOT USE”

Written on: 16/11/2017 by xlByrne254 (1 review written)

Do not use these jokers , complete waste of time and money they could not value a simple 3 bed house had to then have a structural report on the house still could not value the house until a timber and damp survey completed all information was in the structural survey complete waste of time ,went on for months DO NOT USE … Read Full Review

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★☆☆☆☆

“Under value”

Written on: 11/11/2017

You are a disgrace, you sent a young girl who looked scuffy and was only in the flat for 10 minutes and 5 of them was talking about her dog. she under valued my flat by £11500 when the previous 2 surveyors had both passed it on my asking price. You are known for doing this and I will not let you on my property again. How do you justify some little upstart can decide to say no "no its not worth that" maybe because she was envious of what she saw. I will tell you she did not do her homework on… Read Full Review

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★☆☆☆☆

“Under Valued by 15-20% ”

Written on: 07/11/2017

Lender Leeds (who have good customer service) used Countrywide to survey my flat bought in 2015 for £413,000. They valued at £350,000. I appealed as an IDENTICAL flat (in same block) sold later in 2015 for £485,000 and an IDENTICAL flat (in same block) sold for £380,000 in 2013. So £350,000 in late 2017 is WAY WAY off. I went to Virgin. They also used Countrywide to my horror. Different valuer valued at £400,000. Still under valued but allowed me to get the desired mortgage product. I… Read Full Review

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★☆☆☆☆

“horrible people”

Written on: 24/10/2017 by Konnor1948 (1 review written)

Cant/wont do a survey after 4pm. Rude ***** hung up when asked to do so… Read Full Review

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★★★★★

“Affliate Business Idea”

Written on: 14/10/2017 by Mohammad_UAE (1 review written)

Hello, I hereby to seek a business affiliate ,agreeing in one mind as to execute a proposal business deal ,am going to tell you more of what and how we can get on this with proper valuable document to final accomplishment. Here below is my contact to drop me a direct message. Email :faridammohamm12 @ gmx.com … Read Full Review

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★☆☆☆☆

“Don't use”

Written on: 12/10/2017 by Fantasticmrsfox (1 review written)

I made a telephone enquiry about having a buildings survey. I had to pay £747 up front before an appointment could be booked in with a surveyor. I did this on Monday 2/10/17 and the money went out of my account on the 3/10/17. After speaking to another local surveyor I decided to cancel with Countrywide. I emailed them twice to this effect, once on the 2/10, the second time on the 3/10, asking for written confirmation that they had received the email and that the money had been refunded. To… Read Full Review

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★☆☆☆☆

“I had a countrywide surveyor to my property recently...”

Written on: 09/09/2017 by 453Quinlan (1 review written)

I had a countrywide surveyor to my property recently (who I better not name!!!) who came with a college and looked in my property for less than 3 minutes and only look at half of my house, they de-valued my property at 13,000 less than what I had sold it for, I lost my sale, ended up writing to the chief executive of the company to get an answer. I have got a written reply to say they have made an error, actually addmitting they hadn't done there job properly. An error which has cost me to… Read Full Review

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★☆☆☆☆

“Very Poor Customer Service”

Written on: 16/06/2017 by ajSutton436 (1 review written)

I arranged a survey on a flat I was buying and could not fault the surveyor, but the service by the staff in the office / admin team was hopeless. My survey didn't arrive within the timeline and I only received it when I sent a follow up asking where it was. They never sent me a hard copy as confirmed they would. Hopeless if you try to speak to them. I would not recommend or use again… Read Full Review

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★☆☆☆☆

“Truly Awful Company ”

Written on: 07/06/2017 by Simpsoneu424 (1 review written)

Some of the worst customer service I have ever received! From the outset I would say they are incompetent to the point of useless. I paid alot of money for a survey and basically received nothing in return. I wouldn't recommend them to my worst enemy! If, at all possible, avoid. If you have the misfortune to be connected to the person I dealt with request someone else, unless he has received some staff training… Read Full Review

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★☆☆☆☆

“I've lost two buyers so far due to one incompetent...”

Written on: 24/04/2017

Miss Robbins, Countrywide Surveyor for Southampton, first decided my first floor maisonette, with two double bedrooms and a garden (one of two in a converted house), showed signs of subsidence. She stated the market value without subsidence was £130,000, 18% less than the £157,000 I had agreed with my buyer. Santander declined the mortgage and my buyer pulled out. He lost his £1,000 fee. To prove for another buyer there is no subsidence, I paid for my own survey and valuation. The surveyor… Read Full Review

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★☆☆☆☆

“Disgraceful Company ”

Written on: 24/04/2017 by NikoWhitehead390 (1 review written)

My property was down-valued by 45k, yet Colleys valued it 47k more, 2 months ago… Read Full Review

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★☆☆☆☆

“Ridiculously undervalued”

Written on: 20/04/2017 by LeilaniKelly (1 review written)

Recently tried to remortgage with Nationwide and they sent Countrywide to carry out the valuation. The valuer turned up with an attitude problem and was really aloof. He spent absolutely ages, heard of people having drive-by valuations on a remortgage. Well anyone would think this guy was carrying out a structural survey because he was so long. He was ages in the loft and it was a new roof 8 years ago so not like it was in poor condition. Eventually he left and then a few days later I got… Read Full Review

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★☆☆☆☆

“Under-valued my property”

Written on: 23/03/2017 by Monroeop212 (1 review written)

This company undervalued my property even though an almost identical house 5 doors away sale completed just 3 weeks ago for the same price! This means that they didnt even bother to use comparables to help make the valuation. Our buyers mortgage advisor has had to write a letter to the bank (mortgage lender) with several examples of recent sales so comparables can be used. We are now looking into how we can complain about the company… Read Full Review

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★☆☆☆☆

“Another case of undervaluing property”

Written on: 19/03/2017 by Emmaw1102 (1 review written)

Thanks to this company we have lost our house sale because they undervalued it by 12k. There were no negative comments on the report (apart from the valuation figure!) and the surveyor even commented that our house was the type of house that he liked to survey - no problems. He was not from the area and must habe used a comparison / average of the house sales in our area. There have been approx 3 houses sold to investors at knock down prices because the houses were owned by elderly people. Our… Read Full Review

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★☆☆☆☆

“Colleys Surveyors neglect”

Written on: 20/02/2017 by pjarvis47 (1 review written)

3 years down the line and am still having nightmares about the damages they neglect.After reading other reviews why WHY aren't they exposed on the TV… Read Full Review

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★☆☆☆☆

“Clueless and unprofessional ”

Written on: 23/01/2017

I have had the misfortunetine to have my house undervalued by this organisation three times. Each occasion they arrive late and then undervalue the house 30k less than neighbouring house's actual recent sales price. If you can avoid using them do so… Read Full Review

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★☆☆☆☆

“Undervalued”

Written on: 18/11/2016 by Cooke327 (1 review written)

Spent less than 5 mins at my house took some pics then undervalued it by £15,000. Had another valuation which came out at the correct value. These guys are a complete waste of time. I will be taking this further. Helps the company they deal with to bump up the price of your morgage deal!!!!! BEWARE of these lot!… Read Full Review

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★☆☆☆☆

“Home Buyer Report contained many inaccuracies”

Written on: 15/11/2016

The Home Buyer Report produced for my home at the request of a prospective buyer contained several inaccuracies. It stated that the house was facing in a different direction than it actually is and referred to a non-existant flat roof in the poperty. The surveyor failed to spot 2 smoke alarms and completely ignored the fact that he was shown a gas central heating report, which he even took a copy of. The report was also highly negative, assuming there were problems where none could actually be… Read Full Review

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