Countrywide Surveyors Reviews

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Countrywide Surveyors

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Latest Reviews

★☆☆☆☆

“Countrywide surveyors undervalued by £65000 incompetent!”

Written on: 26/07/2019

In the process of selling my 18th century cottage, now hit a brick wall . My potential buyer offered a price of £415000 £15000 below the lowest value on Zoopla top estimate £460000 we accepted the offer as she had no chain and we were keen to move .she instructed her mortgage lender Santander who sent a surveyor from Santander to do a valuation he was there for all of ten minutes , he mentioned this was one of 7 valuations he was doing that day , he said what a fabulous property and… Read Full Review

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★☆☆☆☆

“ineperienced”

Written on: 03/06/2019 by 399McDonough (1 review written)

I had a survey last week.The guy was young and cocky and decided my lovely detached house would not be granted a mortgage for my buyer because i live near a quiet pub. After 20 years the garden is too much for me.My buyer was aware of this and very upset as i had waited 3months for him to get his mortgage....He will now try another building society other than Leeds.Please send surveyors who look old enough to know the area… Read Full Review

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★☆☆☆☆

“Poor. Incompetent ”

Written on: 22/11/2018 by Fernandez437 (1 review written)

I have had my flat down valued twice by these moron’s. March down valued by £8,000. In March 2018 saying they have insufficient data to support the sale price. Fast forward to nov 2018, they down valued by £8,000. Convenient to say the least. Same reason of course but this time there was evidence to support the sale price. Another flat sold for the same price, at the same time went through valuation no problem. I do not believe the surveyor even showed up the second time round. I will not… Read Full Review

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★☆☆☆☆

“Who represents the sellers interests? ”

Written on: 13/11/2018 by Unsaleableapparently (1 review written)

Accepted an offer on my house and was told that he person I dealt with from the Warrington branch would survey on 12 October 2018. Was told that he would be present between 9am and 4pm as it "takes all day and they only book one appointment for the surveyor when it is a full structural survey". Surveyor turned up, was here for 90 mins and left (wonder what their fee was for that). Survey rubbished my house - no known problems to me - but as the surveyor acts for the buyer, I don't get to see… Read Full Review

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Elorac68's Response to Unsaleableapparently's Review

Written on: 03/06/2019

Same happened to me a person came and surveyed my 32 yr old detached property and because it was next door to a quiet pub my buyer could not have a mortgage.The buyer was very disappointed and he liked the fact the pub was next door.My friend who is a retired surveyor couldn't believe the reason and to complain.Utter nonsense from a young inexperienced surveyor

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Unsaleableapparently's reply to Elorac68's Comment

Written on: 04/06/2019

Thanks for your comment. I nearly bought a house next to a pub some years ago. Quiet, country pub in a rural area. Def wouldn’t have put me off. The thought of rolling home after last orders was quite appealing. I pulled out cos there was land for sale with the pub that I wasnt interested in but there was a dispute over, nothing to do with the pub. Countrywide have cost me in excess of £30k & I’m still considering legal action. Disgusted that they haven’t even responded to my review!!

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Unsaleableapparently's reply to Elorac68's Comment

Written on: 04/06/2019

Sorry should have said land for sale with the house, not the pub!

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★☆☆☆☆

“Absolutely incompetent!”

Written on: 28/10/2018 by szamberlan (1 review written)

Avoid at all costs! Surveyor refused to do valuation thinking the roof had asbestos. Asbestos testing confirms that it is not asbestos, surveyor still refuses to complete valuation on the basis the the asbestos report, which was requested by the vendor, is not in the buyer's name! Clearly what matters is that the property does not have asbestos, not who requested the report! Furthermore, the property already had several valuations completed as it is not a new build and previous surveyors never… Read Full Review

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★☆☆☆☆

“Avoid Countrywide Surveying Services ”

Written on: 13/06/2018 by Newtonzo424 (1 review written)

Countrywide Surveying Services are a disgrace to their profession and need reporting to the RICS. They send out unqualified and inexperienced valuers to carry out mortgage valuations who are too lazy to research comparable values in the area and produce inaccurate and meaningless results. You've heard the expression "garbage in, garbage out", well Countrywide Surveying Services are GARBAGE! They are probably paid a pittance by the banks and building societies on whose behalf they act but that… Read Full Review

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★☆☆☆☆

“Undervalued”

Written on: 09/04/2018 by Desmondk460 (1 review written)

We had a countrywide surveyer value my late fathers home for a buyer using the lender Nationwide. I expected the surveyer to not enter into a conversation with me regarding the value he put on the property, but he did. He reassurred me several times that the sale price was correct. He even told me he lived locally and had sold his own house, which was very similar but smaller, for 9,000 more than we were asking for my fathers house. He left and we felt reassured. 3 days later we discovered that… Read Full Review

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★☆☆☆☆

“AVOID!!”

Written on: 28/02/2018

They took a couple of weeks to come out, after phoning up twice to confirm the details that they already had been given. These details were also reconfirmed by their questionaire system. On the day of the survey they didn’t contact me like it was suggested they might, they didn’t even do the survey they just drove off. I later received a call from their head office saying they would need me to pay more money for the survey that we had already agreed, and they were not going to do the… Read Full Review

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★☆☆☆☆

“Undervalued our property”

Written on: 10/01/2018 by Faulknerro163 (1 review written)

These have cost me the sale of my house they undervalued it at 10000.00 under the asking price and the way they wrote up the survey you'd think my house was about to drop to bits. I'm glad I found this review page as it shows I'm not the only one to have suffered at the hands of this lot… Read Full Review

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★☆☆☆☆

“Misrepresenting my property following a mortgage survey”

Written on: 08/12/2017 by EliezerPower (1 review written)

I have my private domestic dwelling for sale . The property comprises of 4beds 2 bathrooms kitchen and lounge it also has 6 stables and 5 acres of land which my family have made full use of over 30 years. The surveyor determined that my property was more suited to business use and Santander therefore refused my buyers a mortgage.He surmised that it could be used as a livery yard NOT without change of use it can't. I have in my possession a determination from the DoE that it cannot be used… Read Full Review

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★☆☆☆☆

“AVOID- They UNDERvalue your Property ”

Written on: 18/11/2017

Awful service, never called me to arrange despite the bank told me they will. After 2 weeks a very inexperienced valuer put a a none sense figure 20% less than the market value. Although a next door house was sold two month before the survey with the full price, but he valued a newly refurbished 4 bedrooms house for the price of two bedrooms in the same area. Now I have to do the job of surveyor and provide three comparison selling. Avoid Avoid Avoid .. If you use them you are westing your… Read Full Review

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Was this review helpful? 3 0
★☆☆☆☆

“DO NOT USE”

Written on: 16/11/2017 by xlByrne254 (1 review written)

Do not use these jokers , complete waste of time and money they could not value a simple 3 bed house had to then have a structural report on the house still could not value the house until a timber and damp survey completed all information was in the structural survey complete waste of time ,went on for months DO NOT USE … Read Full Review

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★☆☆☆☆

“Under value”

Written on: 11/11/2017

You are a disgrace, you sent a young girl who looked scuffy and was only in the flat for 10 minutes and 5 of them was talking about her dog. she under valued my flat by £11500 when the previous 2 surveyors had both passed it on my asking price. You are known for doing this and I will not let you on my property again. How do you justify some little upstart can decide to say no "no its not worth that" maybe because she was envious of what she saw. I will tell you she did not do her homework on… Read Full Review

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★☆☆☆☆

“Under Valued by 15-20% ”

Written on: 07/11/2017

Lender Leeds (who have good customer service) used Countrywide to survey my flat bought in 2015 for £413,000. They valued at £350,000. I appealed as an IDENTICAL flat (in same block) sold later in 2015 for £485,000 and an IDENTICAL flat (in same block) sold for £380,000 in 2013. So £350,000 in late 2017 is WAY WAY off. I went to Virgin. They also used Countrywide to my horror. Different valuer valued at £400,000. Still under valued but allowed me to get the desired mortgage product. I… Read Full Review

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★☆☆☆☆

“horrible people”

Written on: 24/10/2017 by Konnor1948 (1 review written)

Cant/wont do a survey after 4pm. Rude ***** hung up when asked to do so… Read Full Review

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★★★★★

“Affliate Business Idea”

Written on: 14/10/2017 by Mohammad_UAE (1 review written)

Hello, I hereby to seek a business affiliate ,agreeing in one mind as to execute a proposal business deal ,am going to tell you more of what and how we can get on this with proper valuable document to final accomplishment. Here below is my contact to drop me a direct message. Email :faridammohamm12 @ gmx.com … Read Full Review

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★☆☆☆☆

“Don't use”

Written on: 12/10/2017 by Fantasticmrsfox (2 reviews written)

I made a telephone enquiry about having a buildings survey. I had to pay £747 up front before an appointment could be booked in with a surveyor. I did this on Monday 2/10/17 and the money went out of my account on the 3/10/17. After speaking to another local surveyor I decided to cancel with Countrywide. I emailed them twice to this effect, once on the 2/10, the second time on the 3/10, asking for written confirmation that they had received the email and that the money had been refunded. To… Read Full Review

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★☆☆☆☆

“I had a countrywide surveyor to my property recently...”

Written on: 09/09/2017 by 453Quinlan (1 review written)

I had a countrywide surveyor to my property recently (who I better not name!!!) who came with a college and looked in my property for less than 3 minutes and only look at half of my house, they de-valued my property at 13,000 less than what I had sold it for, I lost my sale, ended up writing to the chief executive of the company to get an answer. I have got a written reply to say they have made an error, actually addmitting they hadn't done there job properly. An error which has cost me to… Read Full Review

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★☆☆☆☆

“Very Poor Customer Service”

Written on: 16/06/2017 by ajSutton436 (1 review written)

I arranged a survey on a flat I was buying and could not fault the surveyor, but the service by the staff in the office / admin team was hopeless. My survey didn't arrive within the timeline and I only received it when I sent a follow up asking where it was. They never sent me a hard copy as confirmed they would. Hopeless if you try to speak to them. I would not recommend or use again… Read Full Review

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★☆☆☆☆

“Truly Awful Company ”

Written on: 07/06/2017 by Simpsoneu424 (1 review written)

Some of the worst customer service I have ever received! From the outset I would say they are incompetent to the point of useless. I paid alot of money for a survey and basically received nothing in return. I wouldn't recommend them to my worst enemy! If, at all possible, avoid. If you have the misfortune to be connected to the person I dealt with request someone else, unless he has received some staff training… Read Full Review

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